2018 BMW G310R
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2018 BMW G310R. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2018 BMW G310R. Newest first.
BMW of North America, LLC (BMW) is recalling certain 2019 C 400 X, 2018-2020 G 310 GS, and 2017-2020 G 310 R scooters and motorcycles. The front and rear brake caliper pistons may corrode, possibly causing the piston to stick or drag in the caliper bore.
Risk and remedy
Risk
A sticking or dragging brake could affect braking performance, increasing the risk of a crash.
Remedy
BMW will notify owners, and dealers will replace the front and rear brake calipers, free of charge. The recall began March 13, 2020. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2017-2018 BMW G310R and 2018 BMW G310GS motorcycles. Over time, repeated use and loading of the side stand could cause damage to the side stand and the motorcycle's frame.
Risk and remedy
Risk
Damage to the side stand and/or frame may result in the motorcycle unexpectedly falling over while it is stationary, increasing the risk of injury.
Remedy
BMW will notify owners, and dealers will inspect the frame, installing a reinforcement plate and new side stand, or the frame will be replaced if necessary, free of charge. The recall began on September 21, 2018. Owners may contact BMW customer service at 1-800-525-7417.
Owner complaints
7 complaints1 involved a crash
What owners report most
Latest complaints
- Engine · Unknown or other
The shift shaft torsion spring found within the transmission broke, which made gear shifting difficult or even impossible for me. This presents an important safety hazard as it place the me in a dangerous situation I found myself unable to change gears altogether—definitely In While trying to…
The shift shaft torsion spring found within the transmission broke, which made gear shifting difficult or even impossible for me. This presents an important safety hazard as it place the me in a dangerous situation I found myself unable to change gears altogether—definitely In While trying to figure out what went wrong I almost lose control of the motorcycle. I took it in to the BMW Motorrad dealership and was told it was denied for repair. Without even opening the transmission. It been in the shop for almost a month and no reason for the denied claim for warranty repair.
- Engine · Unknown or other
Faulty transmission torsion spring. My shift shaft torsion spring found within the transmission broke, which made the gear shifting difficult and even impossible. BMW Engineers without looking at the transmission denied the warranty issue. My motorcycle has been in the dealership service…
Faulty transmission torsion spring. My shift shaft torsion spring found within the transmission broke, which made the gear shifting difficult and even impossible. BMW Engineers without looking at the transmission denied the warranty issue. My motorcycle has been in the dealership service department for almost a month. The BMW mechanic "believes this to be the issue " but is not allowed to open the engine. This presents an important safety hazard as it may place the me and other riders in a dangerous situation: the shifter could feel loose and the rider could even find himself unable to change gears altogether—definitely not something you want to happen while cruising on the highway. In more extreme cases, the issue could cause the rider to lose control.
- Service brakes
2018 BMW g310r. Consumer writes in regards to brake caliper safety recall. *Ld the consumer stated the vehicle was taking to a dealer who failed to complete the recall in a timely manner. *Js
- Electrical system · Vehicle speed control
Speedometer stopped functioning while vehicle was vehicle was in motion.
- Power train
The vehicle was stationary, parked on level and dry asphalt, was started and left running in neutral for about 30 seconds. While parked and unattended, the vehicle made a strange sound, possibly indicating the vehicle shifted into a forward-moving gear, or the kick stand failed, and the vehicle then fell over, colliding with the ground on left side of the vehicle.
- Exterior lighting
TL* the contact owns a 2018 BMW g310r. Upon inspection of the motorcycle, the contact found that the vehicle was missing the hazard lights. The motorcycle was taken to san jose BMW motorcycles (located at 1990 w san carlos st, san jose, ca); however, the technician stated that the vehicle was designed in that manner. The manufacturer was notified. The failure mileage was 800. *Tt updated 11/28/18*jb
- Structure › Body
I am a new BMW motorrad customer as of 6-9-18. I bought a brand new 2018 BMW motorcycle to be used as a means of transportation and to travel on a ramp on the back of our motorhome. I selected the BMW g310r and purchased it. After a week with the motorcycle and about 50 miles on it there became an…
I am a new BMW motorrad customer as of 6-9-18. I bought a brand new 2018 BMW motorcycle to be used as a means of transportation and to travel on a ramp on the back of our motorhome. I selected the BMW g310r and purchased it. After a week with the motorcycle and about 50 miles on it there became an issue where the motorcycle would not drop below 3,500-4,000 rpm's. In or out of gear it would not drop below that level. I reluctantly rode it for about another 50 miles to see if it would settle in and it did not. I read forums online and there were many accounts of that model having a problem with the thread lock on the idle adjustment backing out. I had the motorcycle delivered to an authorized BMW dealer for repair. After being strung along for about 10 days and after multiple calls to find out what the issue was, I was told they believed the throttle body was bad and after checking with BMW corporate there were no replacements manufactured yet. After a month of waiting for the part to be made, my motorcycle was returned in mid july, but, I was told it would need to come back in the first week of august for a recall of a defective kickstand that would need a plate added to give stability. Then on 7-30 about two weeks after having it back, I was called by BMW and was told that BMW needed to buy back my motorcycle because the frame was fractured and it could not be repaired. To be honest, I was horrified and angered that this was not disclosed to me and I had been riding a motorcycle for approximately 100 miles without knowing the frame was broken. That IS not a decision anyone should have made for me. I should have been told immediately that this motorcycle IS potentially unsafe, and this dealer and BMW motorrad elected to not say anything for weeks even though both parties knew, as BMW corporate was involved in the repair of my motorcycle for weeks.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10249027The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.
- 10214995In the clutch friction phase when driving off, the clutch makes squeaking noises.
- 10200264Workshop installation guide "Installing heated grips" not yet available in AIR. Installation instructions have been modified due to updated wiring harness routing and arrangement.
- 10165274Ticking noises from the cylinder hood.
- 10165251Ticking noises from the cylinder hood.
- 10136761There could be damage to wires going to and from the crankshaft sensor which potentially causes engine misfiring or stalling.
- 10136753Changing of the drive chain set is presently prescribed at 12,000 mi. in the maintenance schedule for BMW Service for the K02 and K03 models. A change at this stage may not be required. Thus the maintenance work "Changing the chain set" will be replaced by the maintenance work "Checking and lubricating the chain drive" as in the case of other models with chain drive.
Every BMW G310R model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.