2014 BMW I3
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 2014 BMW I3. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2014 BMW I3. Newest first.
BMW of North America, LLC (BMW) is recalling certain 2014-2018 BMW i3 electric and hybrid electric vehicles. Unbelted, small adult, drivers may be at a higher risk of neck injury in the event of a frontal crash. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Risk and remedy
Risk
During a frontal impact, unbelted, small adult, drivers could be at a higher risk of neck injury.
Remedy
BMW will notify owners, and dealers will update the Driver air bag control unit software, free of charge. The recall is expected to begin January 8, 2018. Owners may contact BMW customer service at the dedicated i3 recall number 1-855-269-3361.
BMW of North America, LLC (BMW) is recalling certain 2014-2017 i3 REx hybrid electric vehicles. The fuel tank vent line may rub against the ribbed wire protection sleeve of the battery positive (B+) cable, creating a hole in the vent line and causing a fuel vapor leak.
Risk and remedy
Risk
A fuel vapor leak in the presence of an ignition source can increase the risk of a fire.
Remedy
BMW will notify owners, and dealers will inspect the fuel vent line, replacing it as necessary, and install a clip to prevent it from chafing, free of charge. The recall beganApril 3, 2017. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain model year 2014-2016 MINI Cooper S and MINI Cooper two-door vehicles, 2015-2016 MINI John Cooper Works and MINI Cooper S and MINI Cooper four-door vehicles and 2014-2015 BMW i3 vehicles. Due to a manufacturing error, the passenger frontal air bag may not deploy properly in a low speed crash. As such…
Risk and remedy
Risk
In the event of a vehicle crash, an air bag that does not deploy properly increases the risk of injury to the front seat passenger.
Remedy
MINI and BMW will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began on November 25, 2015. Owners may contact MINI customer service at 1-866-825-1525 and BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling a certain model year BMW i3 vehicle manufactured March 31, 2014, and certain 2014 MINI Cooper Hardtop vehicles manufactured February 2, 2014 to May 30, 2014. The affected vehicles may have been manufactured with an air bag inflator that was not assembled correctly. This could cause the air bag to not deploy…
Risk and remedy
Risk
If the air bag deploys improperly in the event of a crash necessitating deployment of the air bags, the seat occupant may be at an increased risk of injury.
Remedy
BMW will notify owners, and dealers will replace the front passenger side air bag, free of charge. The recall began in September 2014. Owners may contact BMW customer service at 1-800-525-7417.
Owner complaints
54 complaints3 involved a crash3 injuries
What owners report most
Latest complaints
- Structure › Body
The roof of the BMW started delaminating a few years back, and it is compromising the structural integrity of this vehicle. In an attempt to fix the roof, epoxy was applied after it was smoothed down and the roof looked aesthetically pleasing for about a year, until it started delaminating rapidly…
The roof of the BMW started delaminating a few years back, and it is compromising the structural integrity of this vehicle. In an attempt to fix the roof, epoxy was applied after it was smoothed down and the roof looked aesthetically pleasing for about a year, until it started delaminating rapidly in the same spots. Now, the roof liner is starting to collapse, telling me that moisture is getting into the vehicle, further damaging the roof.
- Fuel/propulsion system · Power train · Vehicle speed control
Sudden unintended deceleration on highway Complete loss of propulsion Thermal warning / overheating Date: May 11, 2026 Mileage: approximately 18,966+ Vehicle: 2014 BMW i3 REx, VIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Engine · Power train · Suspension
The contact owns a 2014 BMW I3. The contact stated that while driving at 49 MPH, the vehicle made an abnormal screeching sound and was leaning on the driver's side rear-end. The vehicle was taken to an independent mechanic, where a rear-end inspection was performed, and the contact was informed…
The contact owns a 2014 BMW I3. The contact stated that while driving at 49 MPH, the vehicle made an abnormal screeching sound and was leaning on the driver's side rear-end. The vehicle was taken to an independent mechanic, where a rear-end inspection was performed, and the contact was informed that no failure was found. The vehicle was not diagnosed or repaired. The contact related the failure to an unknown engine mount bracket recall. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 154,140.
- Power train
BMW Service Bulletin SI B22 04 15 to replace motor mount bolts and other components due to failure in 2016 was done on my vehicle in 2016. BMW has replaced all motor mounts in 2014 and 2015 i3's in Europe. The motor mounts were redesigned for 2016 and newer models. From online forums I see that…
BMW Service Bulletin SI B22 04 15 to replace motor mount bolts and other components due to failure in 2016 was done on my vehicle in 2016. BMW has replaced all motor mounts in 2014 and 2015 i3's in Europe. The motor mounts were redesigned for 2016 and newer models. From online forums I see that many of the 2014 and 2015 North American i3 motor mounts continue to fail as they have on my BMW i3. I am reporting this failure in order for NHTSA to review this vehicle for a recall on motor mounts for all 2014 and 2015 USA BMW i3's.
- Power train
back in march 2025 my 2014 BMW i3 REX gave out a "Drivetrain Malfunction" error. The car's propulsion died while driving. I was driving in the street on the way home from picking up my chidren from school when the power completely shut off while driving. I had a full battery charge and also had…
back in march 2025 my 2014 BMW i3 REX gave out a "Drivetrain Malfunction" error. The car's propulsion died while driving. I was driving in the street on the way home from picking up my chidren from school when the power completely shut off while driving. I had a full battery charge and also had about 44 miles worth of gas to use. I pull over to the side of the road, turn the car off and tried to turn it back on but it wouldnt move. i was about 1 mile from home and was able to get the car towed home using AAA. The error code disappeared the next day and i kept driving the car it felt as if it the problem went away. Fast forward Augist 1 2025, the car once again shut off while in the middle of the street driving. I could not get it back on and once again had to get it towed. Once home it started back up like nothing wihtin a few hours. A week later on August 8 it did it again but this time i was driving on the freeway. I was soo afraid for my life because the car started to slow down as if it was runing out of gas and barely made it to get onto the side of the road away from traffic. Once again the car got towed home i was 4 miles away from home. These occurences continue to happen more frequently now. With each time the car started the error message reappeared and the propulsion died. This is gettting out of hand and becoming dangerous for me.
- Structure › Body
The carbon fiber roof is delaminating and a portion of it came off and hit the front windshield of another car, causing them to partially lose control of their vehicle almost causing an accident. This is a known issue BMW has not taken an action to resolve it. I’m afraid that a larger chunk may hit somebody’s car and cause a severe accident.
- Structure › Body
A large portion of the car's hood (carbon laminate?) has ripped off and is surely to continue to tear and fly off while driving.
- Power train
When the vehicle depletes it's battery and switches over to the range extender or the gas engine, the car will suddenly shut off and a drivetrain error appears. This seems to only happen when the car is traveling over 55 mph. This has happened on repeated occasions. If you then leave the car sit…
When the vehicle depletes it's battery and switches over to the range extender or the gas engine, the car will suddenly shut off and a drivetrain error appears. This seems to only happen when the car is traveling over 55 mph. This has happened on repeated occasions. If you then leave the car sit for several minutes and then turn it back on, it is driveable as long as it is driven under 55 mph. Since this only happens at higher speeds, it's been extremely dangerous because other cars are also traveling at high speeds and this has happened once on a freeway where the speed limit was 70 mph. If there's no shoulder to guide the car onto when this happens, the car would be disabled on the road because it will not drive again right away. I've taken it in to fix and the mechanic said it was a software update that was needed. However, the problem happened again a few months later. There was no warning before this happened both times it occurred.
- Electrical system · Fuel/propulsion system
AC Compressor for the car battery system failed. There was a check engine light that was on steady, but not flashing. The electric range in the car reduced by 20 to 30% as a result of this fault. It was brought into the BMW dealership for inspection and they determined that was a short in the AC…
AC Compressor for the car battery system failed. There was a check engine light that was on steady, but not flashing. The electric range in the car reduced by 20 to 30% as a result of this fault. It was brought into the BMW dealership for inspection and they determined that was a short in the AC compressor and that the whole AC compressor system would need to be replaced; compressor, lines and radiatorx2 (battery radiator also needed). This was because this typical failure causes metal filings to enter the cooling system and it's not recommended to flush it out. There were no prior warnings or noise leading up to the problem. I'm concerned that there is a high risk that further driving the vehicle or charging it could cause a battery failure and cause it to catch on fire since there is no cooling. Normally a flashing engine light means to stop driving immediately, but there was no flashing light only a steady light. The BWM system check menu reported no issue with the car! The repair bill for this is about $8,400 and is rediculous. This seems to be a common problem when you start searching for it. Seems to also happen to the BMW i8 which shares the same compressor. Note that there are several revisions to the ac compressor part number which seems to suggest that they had to keep changing the part as production went on but did not notify affected cars that they could have a serious problem. This shouldn't be happening at 77k miles.
- Air bags
I am writing to bring to your attention a persistent issue I have been facing with my 2014 BMW i3, VIN: [XXX] . Unfortunately, I have been experiencing an airbag and/or seatbelt alert problem identified as "Driver Restraint System Malfunction" with the error code 930904 displayed on the dashboard.…
I am writing to bring to your attention a persistent issue I have been facing with my 2014 BMW i3, VIN: [XXX] . Unfortunately, I have been experiencing an airbag and/or seatbelt alert problem identified as "Driver Restraint System Malfunction" with the error code 930904 displayed on the dashboard. I have attached supporting documentation, including images and information from the BMW Service Bulletin, which clearly outlines that the error code 930904 is a known and routine problem for my specific vehicle model, thus a Service Bulletin was issued by BMW, as you can see attached from BMW’s website. It has come to my attention, through online forums and discussions within the BMW i3 community, that others have successfully resolved this issue under the terms of the service bulletin, but for some reason I keep getting the runaround. Regrettably, despite my efforts to address this matter with BMW USA on three separate occasions since October 2023, I have not received a satisfactory resolution. Instead, I have been redirected to BMW Authorized Dealerships, where I am faced with unjustifiable diagnostic fees and repair costs. It is perplexing to me that other members of the BMW community have had their issues resolved under the service bulletin at no cost, while I am being subjected to unnecessary expenses. To provide you with a clear overview: 1. The error code 930904 is documented in the BMW Service Bulletin for my 2014 BMW i3 REX. 2. Other BMW i3 owners have successfully had this issue resolved under warranty through the service bulletin. 3. BMW USA and its authorized dealerships have been uncooperative in acknowledging and addressing this known issue. I visited my local BMW dealership in Rochester, NY, on 10-10-23, only to be informed that they could not locate the referenced code and insisted on charging me a diagnostic fee and an additional $1,800 for the repair. Are you kidding me? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Air bags · Seat belts
I am writing regarding an ongoing issue I am having with BMW North America and their dealerships concerning a faulty airbag in my 2014 BMW i3 electric vehicle (VIN #: [XXX] ). On multiple occasions in October 2023, BMW North America informed me that the "Driver Restraint System Malfunction" alert…
I am writing regarding an ongoing issue I am having with BMW North America and their dealerships concerning a faulty airbag in my 2014 BMW i3 electric vehicle (VIN #: [XXX] ). On multiple occasions in October 2023, BMW North America informed me that the "Driver Restraint System Malfunction" alert in my vehicle could be repaired under a Service Action extension (code SIB010818/DC3234908400) that covers airbag issues in vehicles under 10 years old and 100,000 miles. See pictures of the issue/alert on dash attached. However, when I brought my vehicle to two local BMW dealerships (in Rochester and Syracuse, NY), they either claimed the Service Action code did not exist or that I would need to pay a diagnostic fee of $250 AND $1,800 to fix the airbag and seatbelt issue out of pocket, despite BMW North America saying this should be covered. As a disabled person on a fixed income, I cannot afford to gamble hundreds of dollars on diagnostic fees when BMW North America has already provided the Service Action code that should cover the necessary airbag repair. This is not only a financial burden but a safety concern, as I am being forced to drive a vehicle with a known airbag defect. I am reaching out to request your help resolving this issue with BMW as this issue with my BMW i3 is VERY routine and all over the internet and the BMW i3 forums as BMW clearly failed its very basic duties in protecting USA consumers with this vehicle and its numerous issues. Airbags and seatbelts are NOT issues consumers should have to gamble with due to the failures of BMW in properly producing a vehicle that would avoid such serious problems as clearly prevalent to a lot of owners of this make and model. I look forward to your assistance in this urgent matter. Please let me know if you need any additional information from me. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Structure › Body
Car roof is delaminating.
- Structure › Body
Roof is bubbling showing signs of delamination. Structural integrity is in question. I believe it is due to the carbon fiber epoxy material degrading due to sunlight exposure.
- Steering
While driving through a parking lot at slow speeds on 6/24/2023 around 6:30 pm in Phoenix AZ, I noticed the steering felt very heavy and the car pulled hard to the left. While driving slowly down a driveway, I checked the air pressure data and found all 4 tires at recommended levels. I drove 15…
While driving through a parking lot at slow speeds on 6/24/2023 around 6:30 pm in Phoenix AZ, I noticed the steering felt very heavy and the car pulled hard to the left. While driving slowly down a driveway, I checked the air pressure data and found all 4 tires at recommended levels. I drove 15 miles to my home below the speed limit while wrestling with the steering wheel, thinking that the power to the steering system had somehow failed. Some quick online research upon my return revealed that this problem is not unusual, but can be resolved by turning the car off and then back on again. Following this procedure solved the issue, but leaves me with uncertainty as to when it may happen again.
- Air bags
Light shows on dash for airbag. I took to the dealership and they said there was a problem and needed to be replaced. The airbag was defective.
- Steering
The steering becomes sluggish, hard to turn back to center. Seems as though I had a flat front tire. This was not the case. I restarted car then no longer had the problem. This has happened twice. Once to my wife and then myself.
- Engine · Fuel/propulsion system
RANGE extender intermittintly doesnt start when electric is low cause dangerous loss of complete power . exacerbated by the fact that it becomes nearly impossible for two people to push in neutral on level ground .
- Engine · Structure › Body · Vehicle speed control
I purchased my 2014 BMW i3 from Canada in 2019. It was imported from the U.S and still is registered in the U.S. I brought it into the BMW dealership in Vancouver BC shortly after to do a vehicle inspection. At that time, the dealer printed out a list of defect codes/recalls. It also said that they…
I purchased my 2014 BMW i3 from Canada in 2019. It was imported from the U.S and still is registered in the U.S. I brought it into the BMW dealership in Vancouver BC shortly after to do a vehicle inspection. At that time, the dealer printed out a list of defect codes/recalls. It also said that they were done and marked "yes" completed. Fast forward to 2022, I bring my car into the same dealer and they said there is a recall not completed to replace the convenience charging electronics KLE and that they would fix for free. My car was not starting and we thought it could have caused the issue. They also noted at that time that the engine mount screws are now split and need to be replaced. I then discovered it was part of an open recall but when I asked about this, they said the recall closed in 2016 and I would now be responsible to replace this part for $3400+ even though it was a known defective BMW part. Upon further research, the initial part replaced was deemed not good enough and the part was upgraded to aluminum (it is currently a plastic mount bracket). I have tried requesting again for them to complete the recall work but they said they told me: " Yes, there was a recall but it was completed in 2016 in san fran by the looks of it. (<--I don't think it was actually completed) "I can't claim it since its done unfortunately... there is no way for me to claim this to you either as the repairs done more than 2 years ago and the car is out of warrant for 4 years. So BMW will just see it as just wear and tear. I tried to see of any ways I could assist you but there isn't a way for me to claim this with BMW" So my issue, and why I am writing you is that they claim the part has been completed but it has not, it is still the original bracket and screw mount. Plus they admitted they still needed to replace the charging electronics when this was apparently also marked as completed. I suspect someone lied about the recall work being done in San Francisco.
- Electrical system
Car had all warning light came on one day. We brought to a local dealer and they told me it was due to 12V battery was not charging. 1. I asked to a service rep if 12V battery could be issue w/o full diagnostic which they charged me extra. He said they needed to do it to figure out. 2. After…
Car had all warning light came on one day. We brought to a local dealer and they told me it was due to 12V battery was not charging. 1. I asked to a service rep if 12V battery could be issue w/o full diagnostic which they charged me extra. He said they needed to do it to figure out. 2. After replacing the battery, it still had error message. After a few days, I was told car needs software update to clear error message related 12V battery. I requested this should be repaired by BMW or their dealers without any cost to me, but rep told me it was not free. I don't simply understand why consumer is responsible for paying to repair software defect.
- Engine
I've had to replace the engine motor mount bolts twice in 3 years
- Air bags · Unknown or other
Unbelted small adult can increase neck injury. Front air bag must be updated
- Electrical system
TL* the contact owns a 2014 BMW I3. The contact stated while driving 10 mph, the vehicle loss motive power. The vehicle was unable to be restarted. The contact stated malfunction in power train warning message was displayed. The vehicle was towed to the residence and then towed to service center at…
TL* the contact owns a 2014 BMW I3. The contact stated while driving 10 mph, the vehicle loss motive power. The vehicle was unable to be restarted. The contact stated malfunction in power train warning message was displayed. The vehicle was towed to the residence and then towed to service center at BMW of fort lauderdale (2601 s. Andrews ave, fort lauderdale, fl 33316, (877) 853-3109) to be diagnosed. The contact was informed that the elements of mechanical engineering module needed to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with nhtsa campaign number: 19v599000 (hybrid propulsion system, electrical system) however, the vin was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 79,000.
- Air bags · Seat belts
The warning message (shown in the photo provided) appeared last night around 8:00 pm.
- Power train · Suspension · Wheels
The left bracket for the electric engine IS cracked and the dealer wants substantially more for a replacement one which happens to be completely redesigned from a cheap plastic part which equips my car to a more study and improved one for the latest models of the same make. As I did some research…
The left bracket for the electric engine IS cracked and the dealer wants substantially more for a replacement one which happens to be completely redesigned from a cheap plastic part which equips my car to a more study and improved one for the latest models of the same make. As I did some research the same issue was subjected to a formal safety recall in europe. Here my warranty expired so the dealer wants to charge me a hefty fee for what IS basically a repair to a manufacturer's recognized design flaw. This issue needs to be investigated as many owners of this car will not repair this issue which can be failed to be identified or will balk at the price tag of the change. If the bracket fails the whole engine and driveshaft will drop and interfere with rear wheel alignment resulting in a possible catastrophic loss of control. the replacement bracket IS aluminium vs the original one in plastic so they are trying to quickly sweep this design flaw under the rug. There might have been catastrophic crashes of this type of car in the past due to it but crossing my fingers it didn't happen. the pictures I include show where the replacement needs to happen. #3 IS where the crack IS and I also have a video I can submit if needed.
- Engine · Power train · Vehicle speed control
While driving the vehicle suddenly jerked and lost all power while in motion on a city street. I can't imagine what would have happened if I was on the freeway with traffic. The message on the screen in my car stated drivetrain malfunction stop and turn off engine do not continue to drive call roadside assistance.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for…
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11012073the High-Voltage (HV) Battery Assembly Cell Modules Temperature Sensors (Internal NTC repair kit-specific) limited warranty for defects in materials or workmanship has been extended to 15 years/150,000 miles as determined from the original in-service/first delivery date.
- 11012072The High-Voltage (HV) Battery Assembly Cell Modules Temperature Sensors (Internal NTC repair kit-specific) limited warranty for defects in materials or workmanship has been extended to 15 years / 150,000 miles as determined from the original in-service/first delivery date.
- 10249438The Supplemental Restraint Systems (SRS) air bag warning lamp is illuminated, and the air bag control units (ACSM4i) fault memory has stored one or both of the following fault codes: 930904 Airbag Driver 1st Stage: "Resistance too large 93090A Airbag Driver 2nd Stage: Resistance too large"
- 10249027The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.
- 10214990The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
- 10205606For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Fuel Injectors to: 15 years/150,000 miles as determined by the vehicle's original in-service date.
- 10204660The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 3 (HU-H3, also called MGU) superseded the NBT-EVO starting with certain MY2019 vehicles with option code 6U3 Live Cockpit Professional or 6U2 Live Cockpit Plus. This uses map North America LIVE. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
- 10204657Different air temperatures are felt from left to right out of the front fresh air grilles (air vents).
- 10201145Different air temperatures are felt from left to right out of the front fresh air grilles (air vent). The following fault code is saved in the IHKA (integrated automatic heating/air conditioning system) control unit: 801189 - Engine mixed air right: Initialization fault.
- 10200487TELEMATICS UNIT DEACTIVATION DUE TO 3G CELLULAR TECHNOLOGY DISCONTINUATION: The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.
- 10198907DELIVERY STOP: CHARGING CABLE (NON-TURBOCORD VERSION): BMW AG has issued a Delivery Stop (effective May 3, 2021) on a small number of Model Year 2021 BMW i3 vehicles that were produced between March 1, 2021 and April 26, 2021. The vehicle cannot be charged on Level 1 because the Occasional Use Charging Cable (Standard OUC/Level 1/Mode 2), may have not been included.
- 10193496The vehicle may exhibit any of the following at very low State of Charge (SOC) ? less than 8%: - Power loss or high voltage system shutdown while running range extender (REx). - Inconsistent performance of the REx. - High voltage system shutdown in vehicles without REx. - Excessively high range displayed in instrument cluster.
- 10193495The customer complains of rattling noises from the rear window when driving on rough roads.
- 10190849STEERING ASSISTANCE SPORADIC REDUCTION: The driver notices a reduction of steering assistance sporadically while in certain driving situations. Steering control is never lost when the reduction of assistance occurs.
- 10187463I3 REX FRONT (UPSTREAM) OXYGEN SENSOR: If a vehicle listed above arrives with engine malfunction indicator (Check Engine) warning light on, performing a Vehicle Test.
- 10186218?SPORADIC REDUCTION OF STEERING ASSISTANCE: The driver notices a reduction of steering assistance sporadically while in certain driving situations. Steering control is never lost when the reduction of assistance occurs.
- 10186206BMW MAINTENANCE BOOKLET AND OEM TIRE MANUFACTURERS' WARRANTIES: In efforts to provide a digital experience to our customers, BMW of North America, LLC (BMW NA) is proud to announce a digital version of both the BMW Maintenance Booklet and BMW Original Equipment Manufacturers' (OEM) Tire Warranties.
- 10184584Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch.
- 10182911SERVICE ACTION - RENEW INTERIOR MIRROR HOLDER: The bonding of the interior mirror holder was not performed correctly. Incorrect bonding during production.
- 10182612SERVICE ACTION - RENEW INTERIOR MIRROR HOLDER: The bonding of the interior mirror holder was not performed correctly. Incorrect bonding during production.
- 10181231BMW TURBOCORD PORTABLE EV 120 V/240 V CHARGER: The BMW-approved accessory TurboCord electric vehicle (EV) charger will not charge the vehicle.
- 10181227SERVICE ACTION - RENEW INTERIOR MIRROR HOLDER: The bonding of the interior mirror holder was not performed correctly. Incorrect bonding during production.
- 10181216I01 REX MISFIRES AT HIGH ALTITUDES USING WINTER-BLEND FUEL: The check engine light (MIL) is displayed, and in some cases the range extender (REx) engine will run rough for about 1 to 2 seconds during cold start.
- 10179009NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.
- 10178996TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without brakes applied, noticeable at low speeds. The vehicle must be moving.
- 10176377CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.
- 10176372A Check Control Message is displayed for the Tailgate Lock Open: A Check Control Message is displayed indicating that the tailgate is open even though it is mechanically closed. Faulty tailgate lock or incorrect adjustment.
- 10176363TANK VENTILATION AND MIXTURE CONTROL FAULTS STORED IN THE DME: The Engine Malfunction Warning is illuminated and one or more of the following faults are stored in the DME. All models: FC 191C02 - Fuel tank ventilation system 2nd discharge point: malfunction FC 195014 - Differential pressure sensor tank vent valve signal: fixed FC 118001 - Mixture control: mixture too lean FC 118401 - Mixture control: mixture too lean large deviation I01 only: FC 124103 - Mixture control: mixture too lean FC 124101 - Mixture control: Mixture lean large deviation CAUSE Internal mechanical defect in the tank ventilation valve. The defect can also result in a very loud clicking noise when the valve is cycling.
- 10174320CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
- 10174032AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015. The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.
- 10174030VEHICLE SOUND GENERATOR IS DIFFERENT AND LOUDER AFTER PROGRAMMING: Vehicles sound is different and louder after programming to an Integration level (I-level) between I001-1911-500 and I001-19-11-556. Software in the Vehicle Sound Generator (VSG).
- 10174028AIR CONDITIONING DOES NOT COOL: The air conditioning no longer cools the vehicle. A vehicle test reveals one or both of the following faults stored in the IHX_I1 Control Module: 801295 - Heat Pump pressure-temperature sensor 2 after air condition compressor: pressure short to ground / open circuit 80112A - Heat Pump pressure-temperature sensor 2 after air condition compressor: temperature - short to ground A short circuit at the temperature sensor due to aluminum particles in the high-pressure line.
- 10174023CHECK CONTROL MESSAGES FOR BRAKE SUSPENSION AND AIR BAG SYSTEM MALFUNCTION: Multiple check control messages (CCM) can display for brake suspension and air bag system malfunction. The customer may also complain about any of the following: Engine can no longer be switched off Drive position (D) cannot be engaged on the gear selector switch (GWS) Reduction of steering assist After an engine emergency shut-off (either a prolonged long press; or 3 consecutive short presses of the Start/Stop button) and the vehicle going to sleep (identifiable by the lighting of the "Start/Stop button") everything resumes normal functionality and the CCM messages no longer appear.
- 10174019CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER: This Service Information Bulletin (Revision 1) replaces SI B61 05 20 dated February 2020. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.
- 10174015TAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018. Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a traffic light etc. Vehicle key trunk/tailgate button may be accidentally pressed thus opening the tailgate.
- 10174009TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: This Service Information Bulletin (Revision 3) replaces SI B34 05 17 dated September 2017. Ticking noise coming from front wheel while cornering without brakes applied noticeable at low speeds. The vehicle must be moving. See attached video V34 01 20 Note: For a similar noise heard when parking with the brakes applied refer to SIB 31 01 12. Microscopic movement of the contact interface between the inner brake disc and the wheel bearing flange on vehicles equipped with lightweight brake discs.
- 10174008SPORADIC REDUCTION OF STEERING ASSISTANCE: This Service Information Bulletin (Revision 1) replaces SI B32 11 19 dated October 2019. The driver notices a reduction of steering assistance sporadically while in certain driving situations. Steering control is never lost when the reduction of assistance occurs. The fault may self-correct for no obvious reason or be eliminated with a terminal change/key cycle. There is no Check Control (CC) message when the issue occurs. Unfavorable software in the Electric Power Steering (EPS).
- 10172510SAFETY BELT WARNING GONG SOUNDS AFTER UNBUCKLING WHILE VEHICLE IS STATIONARY. After a vehicle has been programmed to an I-level greater than 19-11-5xx and lower than I-level 20-03-530; the safety belt (aka seat belt) acoustic warning sounds when in Park (engine running) and the safety belt is unbuckled. The chime/gong lasts for up to 1 minute 40 seconds. The customer only expects the acoustic warning when the vehicle is moving and the safety belt is not buckled. The acoustic warning can occur when the seat is occupied and the safety belt buckle is opened on the driver's or passenger's side. Software in the ACSM4 Control Unit.
- 10172497CCM DISPLAYED "INCREASED BATTERY DRAIN" CAUSED BY CONTROLLER. A yellow CCM (Check Control Message) ID 415 is displayed- "Increased battery drain! // Battery. Electrostatic discharge at standstill / start engine. Energy management" The results of the Energy Diagnosis test plan identifies the Controller as the root cause of the CCM. The Controller delays the vehicle going to sleep by up to 6 minutes. In some cases this will cause the CCM 415 to be displayed when starting the vehicle. Replacing the Controller in this case will not correct this situation.
- 10171488Power-assisted Steering Intermittently Not Available at Engine Start-up: This Service Information Bulletin (Revision 1) replaces SI B32 02 14 dated November 2016. The power-assisted steering is unavailable at start up/drive readiness. No communication with the Electric Power Steering (EPS). Possible fault codes: Fault code Text D356A5 message fault (display of the check control driving dynamics 02 D: Disp_CC_DRDY_02) Timeout D359BF message fault (actual steering torque of the driver actuator ID: AVL_STMOM_DV_ACT) Timeout D356B6 message fault (display of the check control driving dynamics 02 ID: DISP_CC_DRDY_02) - Alive 480AB8 internal status management of the complete monitoring range CDA451 FlexRay message (actual steering torque of the driver actuator 49.0.2): missing CDA452 FlexRay message (actual force of the rack 49.0.2): missing D35B26 message fault (actual position of the EPS ID: AVL_PO_EPS) - Timeout D355C4 message fault (status of the electrical steering front axle ID: ST_EST) - Timeout 48083B Peripheral/functional error on the engine control unit interface Actual steering angle of the front axle; signal temporarily invalid D35COC message fault (actual force of the rack ID: AVL_FORC_GRD) - Timeout. Electric Power Steering (EPS).
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