BMW of North America, LLC (BMW) is recalling certain 2020-2021 228i, 228i xDrive, and M235i xDrive vehicles. If the driver initiates an automatic closure of the sunroof, and the vehicle key status is changed to "off" or "lock," the sunroof may continue to close. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety…
Risk and remedy
Risk
If the sunroof continues to close after the vehicle is shut off, it may increase the risk of injury.
Remedy
BMW will notify owners, and dealers will update the sunroof electronic coding software, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
10249027The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.
10249018At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk) as seen at the 11 second mark of the video. See attached video V36 01 21.
10244237Functional noises (squealing/honking) when braking shortly before the vehicle comes to a stop. CAUSE Material-
10242694?The front seat will not calibrate/initialize, and the stored faults cannot be deleted.
10239611Headlight check control (CC) message 128 "High beam headlight failure" is displayed. The following fault codes are stored during a vehicle test: 80419A - Left high-beam headlight: Short circuit and/or 8041A5 - light outputs: Number of permitted short circuit cycles exceeded
10239601BMW AG has issued a Delivery Stop effective June 6, 2023 on certain Model Year 2023 - 2024 BMW vehicles that were produced between October 26, 2022 and May 8, 2023.
10239599With the introduction of the BMW Remote Software Upgrade, all Service Pack 18 vehicles and partial Service Pack 15 vehicles may receive new functionality or modifications in their features.
10238086Upon parking and exiting the vehicle, the parking lights remain active.
10238081Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.
10238078Sudden failure of the power window(s).
10236236Issues with the various functions of the camera-based driver assistance systems (KAFAS system) can possibly lead to following customer complaints: KAFAS camera system deactivates itself, due to system restrictions that are not clear to the customer KAFAS camera system cannot be activated due to system restrictions that are not clear to the customer Road signs are sporadically not detected.
10235206Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates).
10235205The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
10235203Customer states there is no audio playback (telephony, navigation, radio) and system sounds (PDC, turn indicators, acoustic signals) may also have failed.
10235196The gear selector switch (GWS) consists of the control electronics circuit and the selector lever. The sensors for recording the gearshift lever position and for inhibiting inadvertent gearshifts are integrated in the control electronics.
10235185While driving on rough roads, a cracking sound is heard coming from the headliner area.
10233165The trunklid-mounted inner taillamp turn indicators (arrows) do not function.
10230740Customer is shown an incorrect GPS location in the vehicle (i.e., Nav Map, coordinates).
10230729Hood lever is pulled twice but the hood only achieves the pre-latch position on both sides.
10230728While driving on rough roads, a cracking sound is heard coming from the headliner area.
10228430While driving on rough roads, a cracking sound is heard coming from the headliner area.
10228428During load reversal or taking off from a stop, there is a creaking or droning noise heard from the lower engine area.
10228427During a vehicle inspection and/or while addressing a customer's concern, the engine stabilizer bar/link appears to be worn.
10227928The Sirius(r) Satellite Radio is inoperative.
10227575The customer complains that the radio stations change by themselves.
10227572Service Action: Retrofit Satellite Radio. The Sirius(r) Satellite Radio is inoperative.
10227558After opening the vehicle with the radio remote control and changing the profile, the exterior mirror settings are lost.
10225118After programming the vehicle using ISTA version 4.36.2x, the vehicle will not enter a sleep cycle.
10224202Water in the right tail lamp (aka taillight).
10218384Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected.
10215753The customer finds an indication in themyBMWapp that the tires need service due to wear. Even afterreplacing the tires, the tire service indicator is still present in the myBMW app.
10215750BMW offers a new special ISTA Installation made available for Roadside Assistance / Mobile Service technicians. The new ISTA Version is also able to be used in case of a Remote Software Upgrade (RSU) programming failure to get the customer car reprogrammed on site. In case of a Remote Software Upgrade failure, the engine start is prevented for safety reasons until the vehicle is programmed correctly. Most of the errors occur when only one control unit fails to program correctly.
10214990The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
10214989Mist formation on the windshield inside surface may occur at departure or after MSA (automaticstart/stop). Acoustic abnormality in the area of the recirculated air flap (recirculation flap closing and opening severaltimes). The above may occur individually or in combination.
10214254In some rare cases a customer vehicle might be excluded from one or more Remote Software Upgrade(RSU) campaigns. This SIB gives an overview how to identify these vehicles and how to proceed in case of a customer complaint.
10212790The customer finds an indication in the myBMW? app that the tires need service due to wear. Even after replacing the tires, the tire service indicator is still present in the myBMW app.
10212525Customer complains of musty odor or damp front footwell carpet.
10211855After replacing tires and successfully programming the Tire Pressure Monitoring System (TPMS) using the RDC tool to transfer the QR code information on the sidewall, the "back-end" support systems need time to update the new tire information.
10211810The customer finds an indication in the ??myBMW? app that the tires need service due to wear. Even after replacing the tires, the tire service indicator is still present in the myBMW app.
Every BMW M235I model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.