2012 BMW X5 M

Recalls

1 recall names the 2012 BMW X5 M. Newest first.

• Engine and engine cooling › Engine

  Apr 18, 2018NHTSA 18V24800047,806 vehicles

  BMW of North America, LLC (BMW) is recalling certain 2011-2012 BMW 550i, 550i xDrive, 550i Gran Turismo, 550i Gran Turismo xDrive, 750i, 750Li, 750i xDrive, 750Li xDrive, 760Li, X5 xDrive50i, X5 M, X6 xDrive50i, X6 M, ActiveHybrid7, MINI Cooper S Convertible, John Cooper Works (JCW) Convertible, Cooper S Countryman, Cooper S Countryman ALL4, Cooper S, JCW…

  Risk and remedy

  Risk

  If the circuit board were to overheat, it can increase the risk of a fire.

  Remedy

  BMW will notify owners, and dealers will replace the electric auxiliary water pump, free of charge. Depending on the model, there are currently limited parts available, however not all parts are available at this time. Owners will be notified of the recall beginning June 11, 2018, and will receive a second notification when remedy parts become available. Owners may contact BMW customer service at BMW 1-800-525-7417, MINI at 1-866-825-1525, or Rolls-Royce at 1-877-877-3735. Note: BMW recommends that owners park their vehicle outdoors until the recall remedy has been performed.

  Full recall details →

Owner complaints

What owners report most

1. Engine2
2. Electrical system1

Latest complaints

• May 15, 2019AA
  Engine

  Car has 62000kms, fully serviced at dealer only! Engine rumbled to a halt while I was on the highway. Several people reporting same issue. Dealer claims seized engine/timing chain. These same model cars with the N63 engines have a recall, this model has a turbo attached from factory and wasnt included in recall but has exact same issue as the N63 engines

• Sep 21, 2018TX
  Engine
  "Electric auxiliary water pump for turbocharger recall" after I've shut the engine off there IS a loud gurgling, bubbling noise under the hood. Over the past 7 weeks the noise has progressively gotten worse. A local BMW mechanic explained it IS an auxiliary water pump for the turbos. I went to…

  "Electric auxiliary water pump for turbocharger recall" after I've shut the engine off there IS a loud gurgling, bubbling noise under the hood. Over the past 7 weeks the noise has progressively gotten worse. A local BMW mechanic explained it IS an auxiliary water pump for the turbos. I went to my local BMW dealership and was told recalls are vinn# specific and I would have to get this fixed on my own. I looked up recalls for 2012 X5M and some cars do have this safety recall listed. how can two similar vinn# not have the same related safety issues? [xxx] (my car) no recall [xxx] (similar car) recall number 18v248000 has electric auxiliary water pump for turbocharger recall https://www.bmwusa.com/safety-and-emission-recalls.html#lk27310 https://www.bmwusa.com/safety-and-emission-recalls.html#lk27761 this IS a huge safety issue and greatly appreciate your help in this matter. ?consequence: if the circuit board were to overheat, it can increase the risk of a fire. what owners should do: note: BMW recommends that owners park their vehicle outdoors until the recall remedy has been performed? Https://www.cars.com/recalls/bmw-x5_m-2012/ thank you again for your time [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr

• Jun 12, 2018FL
  Electrical system
  I was driving my 2012 X5 when an engine malfunction- reduced power came up, since the vehicle started overheating I immediately stop and call a tow truck to take my car to the bears BMW, after the dealer made me change the ivm and the dme it came back to a water pump malfunction that was creating…

  I was driving my 2012 X5 when an engine malfunction- reduced power came up, since the vehicle started overheating I immediately stop and call a tow truck to take my car to the bears BMW, after the dealer made me change the ivm and the dme it came back to a water pump malfunction that was creating the car to not work properly. as soon as I change the water pump, the vehicle started working perfectly, however, I just noticed there's a recall for the water pump on the 2012 BMW X5. I paid over $3,000 on replacing parts that we're not damaged and the water pump was a recall. who would reimburse the charges of my repair when this was a recall and I just got it fixed less than a week ago. sincerely, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10249437The basic conditions for initializing the power windows are not met.
• 10249027The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.
• 10215025Shipping specific non-deployed vehicle safety devices to lighting resources, llc. This service Information bulletin provides information on shipping "specific" noin-deployed vehicle safety devices that are classified as Dangerous Goods (DG) to Lighting resources, LLC
• 10215024The engine?s intake charge-air duct limited warranty extension to 10 years/120,000 miles applies to ?eligible USspecification
• 10211851This bulletin outlines the procedure for checking the engine timing chains for wear, and should be completed in conjunction with SI B11 06 14, "N63 Customer Care Package." The N63CCP and N63 Engine Check the Timing Chain are NOT mandatory Technical Campaigns or Recalls. They should be completed only based on parts availability, workshop capacity, and the customer's schedule.
• 10200481SURFACE RUST ON NEW AIR BAG INFLATORS: The technician finds that the new air bag inflator (aka: gas generator) may have surface rust on the metalhousing .
• 10186215INCORRECT TORQUE SPECIFICATION FOR THE HIGH-PRESSURE PUMP IN ISTA: The current version of ISTA states the incorrect tightening torque for the High-Pressure pump M6 mounting bolts to the cylinder head cover. The correct tightening torque is only 12 Nm for the M6 bolts.
• 10179812CRACKING NOISES FROM THE FRONTAXLE AREA WHILE TURNING THE WHEELS, WHEN STATION: Cracking noises are heard from the front axle area while maneuvering at low speeds (e.g., parking lot maneuvers) or when turning the steering wheel while stationary.
• 10175267Power Reduction FC2A82 Intake VANOS and/or FC2 A87 Exhaust VANOS Camshaft Fault: The "Service Engine Soon" (MIL) lamp is illuminated and engine power reduction is perceived. This situation can occur after driving for some time with the engine at full operating temperature. If the ignition is cycled the engine then usually performs normally.
• 10163026N63 ENGINE: OIL CONSUMPTION CLASS ACTION SETTLEMENT DIAGNOSIS AND REPAIR PROCEDURES. While engine oil consumption may create a customer inconvenience in the short term it should not cause any drivability problems that would prevent normal day-to-day operational use of the vehicle.
• 10163022Class action settlement: X5 (E70) with comfort access.
• 10162425Creaking Noises from the B-Pillar Trim. The lower half of the B-pillar trim can make a creaking noise when driving. CAUSE: The two upper openings for the securing tabs on the bottom half of the B-pillar are too small to allow the two barbs of the upper trim to interlock.
• 10162403Rear Bumper Trim Warped / Distorted. The center of the rear bumper trim is warped upward and may interfere with opening of the tailgate. No outside damage or customer influence can be detected. The center securing tabs of the bumper trim cover have been dislodged or broken off from the carrier.
• 10160287TAKATA AIR BAG RECALL-RELATED SHORT-TERM ALTERNATE TRANSPORTATION AND CONSEQUENTIAL REPAIRS This Service Information bulletin supersedes SI B01 31 18 dated October 2018.
• 10160244TAKATA AIR BAG RECALL-RELATED SHORT-TERM ALTERNATE TRANSPORTATION AND CONSEQUENTIAL REPAIRS This Service Information bulletin supersedes SI B01 31 18 dated October 2018.
• 10159112Preliminary class action settlement: X5 (E70) vehicles with comfort access (option code sa0322) class vehicles.
• 10154816In an effort to improve the completion rate on Takata air bag recall affected vehicles; BMW NA has expanded the BMW Ultimate Rewards platform to include a new Recall Support page. This page will allow IRFs to check their customers VINs for open Takata recalls; and get rewarded for helping us with completing repairs.
• 10153726Takata class action settlement. Customer support program. Front driver side airbag modules.
• 10152351Window Guide Is Pushed up and Distorted. The customer may notice the front window seal looks deformed or distorted in the uppermost area of the window. CAUSE Front window guide fitment gap tolerance to the door frame
• 10152308Service Action: Replace Oxygen Sensor. The oxygen sensor deteriorates prematurely.
• 10152301"This bulletin outlines the Customer Care Package program that has been designed exclusively for BMW vehicles with the N63 engine. Vehicles with the N63 high performance engine are engineered with EfficientDynamics that provides fuel economy without compromising on its ""class leading"" power and performance. To ensure these engines keep delivering the ultimate performance, we have designed this Care Package that includes a 6 point check, and if necessary, the replacement of one or more of the following powertrain components: ? Hot-Film Air Mass Sensors ? PIEZO High Pressure Fuel Injectors ? Engine Vacuum Pump ? Fuel System Low Pressure Sensor/Feed Line ? Fresh Air Intake Turbo Seals ? Crankcase Ventilation Lines (Hoses) Note: Due to ongoing quality control monitoring, testing of the Bosch fuel system low-pressure sensor showed that replacement of the fuel system low-pressure sensor with Index 1 is no longer required in this customer care package. Refer to the attached procedure for the applicable replacement instructions regarding the fuel system low-pressure sensor. This engine care package also includes a multi-point inspection of the vehicle, including tire pressures, fluid levels, safety and convenience features. The N63CCP is NOT a mandatory Technical Campaign or Recall (per the authorities). It should only be completed based on parts availability, workshop capacity, and the customer's schedule. Complete all other applicable open Campaigns per the DCS Warranty inquiry and the Key Reader. Perform all recommended, due or qualifying ""time-based"" maintenance service task items as directed by the Key Reader/ISPA Light application. When eligible, also perform the procedure described in SI B61 30 14: 12-Volt Battery Replacement together with performing the N63 Customer Care Package. After completing all the necessary repairs, the vehicle needs to be road tested for 30 minutes to assure the highest standard of performed repairs (Please see ""Warranty Inf
• 10151404Vibration or Shudder from Driveline when Accelerating from a Stop. Chassis stabilization warning is displayed. Vehicle may exhibit a shudder or vibration when taking off from a stop. One or more of the following fault codes may be stored: LMV ? 440101 - Transfer box (VTG): End of transmission service life reached ? 440105 - Transfer box (VTG ) Calibration Faulty ? 440115 - Transfer box (VTG): Calibration angle deviation outside tolerance? 44011B - Set torque outside of the torque characteristic curve EGS ? 420611 - DSC interface (wheel speed): non-permitted deviation of wheel speed (actual speed of wheel RL/FL/RR/FR, 0x254) from output speed and turbine speed DSC ? 48097D - Transfer box: Fault, clutch position known, only rear-wheel drive These symptoms or faults would be stored on a vehicle with low mileage (< 12,500 miles). CAUSE A front or rear differential with the incorrect gear ratio was installed in the car. The front and rear differentials need to be geared exactly the same for the xDrive to function properly.
• 10151400"N63 and S63 Engine: Upper Oil Pan Removal and Installation Procedures. INFORMATION When removing and/or installing the N63 or S63 engine ""upper"" oil pan assembly, the oil pan can sustain damage if this operation is not performed correctly. Before loosening or tightening the upper oil pan bolts as per Repair Instruction 11 13 010 ""Removing and installing /replacing upper oil sump (N63),"" the steps outlined in the attachment of this bulletin must be followed. Refer to attached document and the instruction section that applies to the procedure being carried out. The ISTA/D repair instructions are currently being revised."
• 10151396"Front Propeller (Drive) Shaft: Limited Warranty Extension to 10 Years/120,000 Miles. INFORMATION For the above-referenced vehicles, BMW of North America, LLC (""BMW NA"") is extending the limited warranty for the: ? Front propeller (drive) shaft to 10 years/120,000 miles as determined by the vehicle's original in-service date This bulletin is notice of a ""limited warranty extension."" This is NOT a notice of a Recall or Service Action. There is no immediate repair required unless the BMW vehicle is currently experiencing problem with this component. Customer Notification Letter - VIN and Component-specific Warranty Extension Even though this is NOT a Recall, BMW NA will be sending VIN-specific ""customer notification letters,"" in a ""phased"" release, beginning on or after August 24, 2015. A sample letter is attached. ELIGIBLE BMW VEHICLES To assist you in identifying the eligible vehicles, the DCSnet Warranty Vehicle Inquiry has been updated with the ""Vehicle Comment"" shown below: BMW NA has extended the limited warranty for the front propeller (drive) shaft on this vehicle to 10 years/120,000 miles as determined from the original in-service date, subject to the applicable vehicle and coverage eligibility requirements, exclusions and limitations that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. Please see SI B01 15 15. Note: Always check the DCSnet Warranty Vehicle Inquiry ""Vehicle Comments"" and the ""Repair History (Claims)"" sections first, before performing any repairs. "
• 10151375HeadUp Display does not Show Full Street Names. INFORMATION Design of the HUD has limited display area. (It can only show a certain number of text characters). NOTE: Parts replacement or programming the vehicle will not recitify the situation!
• 10151335Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware.
• 10151303"N63, N63TU and N63R Engines: Upper Oil Pan Removal and Installation Repair Instructions This Service Information bulletin supersedes SI B11 17 15 dated August 2015.. INFORMATION When removing and/or installing the engine upper oil pan assembly, the oil pan can sustain damage if this operation is not performed correctly. Before loosening or tightening the engine upper oil pan refer to the newly released Repair Instruction 11 13 010 ""Removing and installing/replacing upper oil sump"" in ISTA/D 3.55.11 or higher for the proper procedures. IMPORTANT: The new repair instructions will state one of the following before reinstalling the upper engine oil pan. ""All threads must be cleaned with screw tap"" Or ""Clean all threads with screw tap. Order number 81 43 0 402 559"" Or ""Clean all threads with a thread cutter"". The current repair instruction terminology will be modified to include this information."
• 10151302N63, N63TU, S63 and S63TU Engines: Oil Leak from the Rear of the Engine and Transmission Bell Housing. Customer complains that engine oil is leaking from the center of the vehicle. When verified, the engine oil residue can be seen leaking from between the engine and the transmission bell housing.
• 10151301N63 and S63 Engine: Valve Seal Replacement This Service Information bulletin and attachment supersedes SI B11 08 15 dated March 2016. Refer to the following applicable SIBs before replacing the valve seals. SI B11 07 11 - Turbocharger Failure: Oil Supply and Return Line Blockage and Proper Repairs SI B11 07 12 - N63 Engine: Oil Consumption and/or Rough Running Complaints SI B11 01 13 - N63 Engine: Engine Oil Consumption, Engine Oil Top-ups and Refill Capacity SI B11 03 13 - Engine Oil Consumption (all models) If the valve seals are leaking, one of the following will help determine if the seals should be replaced. Smoke from the tailpipe when starting or aggressively accelerating and decelerating the engine Excessive engine oil consumption Spark plugs fouled with engine oil
• 10151255ISTA/P Cannot Program an E-Series N55 Replacement DME. ISTA/P fails when attempting to program a replacement DME (MEVD172) on BN2000 E-Series vehicles with the Continental HPP. Part number: 12 14 8 618 483. DME logistic error between the replacement hardware and basic software prevents correct programming with ISTA/P.
• 10151248This Service Information bulletin and attachment supersedes SI B11 08 15 dated November 2015. SUBJECT N63 and S63 Engine: Valve Seal Replacement. Refer to the following applicable SIBs before replacing the valve seals. SI B11 07 11 - Turbocharger Failure: Oil Supply and Return Line Blockage and Proper Repairs SI B11 07 12 - N63 Engine: Oil Consumption and/or Rough Running Complaints SI B11 01 13 - N63 Engine: Engine Oil Consumption, Engine Oil Top-ups and Refill Capacity SI B11 03 13 - Engine Oil Consumption (all models) If the valve seals are leaking, one of the following will help determine if the seals should be replaced. Smoke from the tailpipe when starting or aggressively accelerating and decelerating the engine Excessive engine oil consumption Spark plugs fouled with engine oil
• 10151246"The crankcase ventilation connection line may deteriorate prematurely causing any of the following: vacuum leak various fault codes related to mixture control stored in the DME customer complaints about rough idle speed Check Engine Light illumination. AFFECTED VEHICLES This Service Action involves certain E70 X5 M and E71 X6 M vehicles produced from March 1, 2011 to July 23, 2014. Vehicles which require this Service Action to be completed will show it as ""Open"" when checked either in the ""Service Menu"" of DCSnet (Dealer Communication System) or with the Key Reader."
• 10151165This Service Information bulletin and attachment supersedes SI B11 08 15 dated November 2015. SUBJECT N63 and S63 Engine: Valve Seal Replacement. Refer to the following applicable SIBs before replacing the valve seals. B11 07 11 - Turbocharger Failure: Oil Supply and Return Line Blockage and Proper Repairs B11 07 12 - N63 Engine: Oil Consumption and/or Rough Running Complaints B11 01 13 - N63 Engine: Engine Oil Consumption, Engine Oil Top-ups and Refill Capacity B11 03 13 - Engine Oil Consumption (all models) If the valve seals are leaking, one of the following will help determine if the seals should be replaced. Smoke from the tailpipe when starting or aggressively accelerating and decelerating the engine Excessive engine oil consumption Spark plugs fouled with engine oil
• 10151119SI B84 03 14 February 2016 Communication Systems Technical Service This Service Information bulletin supersedes SI B84 03 14 dated October 2014. SUBJECT Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures CAUSE Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware CORRECTOPM None available at this time. We are currently working with the device manufacturer on a solution.
• 10151115SUBJECT Audio System Speaker Testing. For audio system speaker testing there is a NED (Non Electrical Diagnosis) Test Plan available. CAUSE We previously recommended use of the Audio Test CD (ATC) from BMW. This CD has been discontinued.
• 10151071"This Service Information bulletin and attachment supersedes SI B11 16 14 dated May 2015. designates changes to this revision SUBJECT N63 Engine: Check the Timing Chain. INFORMATION This bulletin outlines the procedure for checking the engine timing chains for wear, and should be completed in conjunction with SI B11 06 14, ""N63 Customer Care Package."" The N63CCP and N63 Engine Check the Timing Chain are NOT mandatory Technical Campaigns or Recalls. They should be completed only based on parts availability, workshop capacity, and the customer's schedule. Performing the test plans identified in the procedure below will detect wear at an early stage and, if necessary, provide a repair solution. To avoid future valvetrain wear, the vehicle must be reprogrammed and a shorter oil service interval must be retrofitted via ISTA/P. Finally, drain and replace the engine's oil and filter. After completing all necessary repairs included in the N63 Customer Care Package and the Timing Chain Check, the vehicle must be test driven for up to 30 minutes to ensure that the repairs were performed to the highest standard."
• 10151068This Service Information bulletin supersedes SI B07 03 14 dated October 2015. Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair visits (source- Analysis of FASTA data and repeat repair visit reports). INFORMATION Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) to find their root cause during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.
• 10151023Whistling Noise Coming from the Center Vent - A/C is Off . A very high pitched whistling or beeping noise is heard coming from the center vents. The flow of refrigerant through the expansion valve at certain temperature differentials.
• 10150904The high-pressure injectors may fail, resulting in an engine malfunction warning and reduced engine output.
• 10150389Service Action: CIC - Install Navigation Road Map Database 2013. The Car Information Computer (CIC) road map database 2013 must be installed onto the CIC internal Hard Disc Drive (HDD).

Every BMW X5 M model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.