2013 BMW X5 Sav
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › BMW › X5 Sav › 2013
These records cover every 2013 BMW X5 Sav. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2013 BMW X5 Sav. Newest first.
BMW of North America, LLC (BMW) is recalling certain model year 2008-2013 128i and 135i coupes and convertibles and 1 Series M coupes, 2006-2011 325i, 325xi, 328i, 328xi, 328i xDrive, 330i, 330xi, 335i, 335xi, 335i xDrive Sedans, 2009-2011 335d sedans, 2006-2012 325xiT, 328i and 328xi sports wagons, 2007-2013 328i, 328xi, 328i xDrive, 335i, 335xi, 335i…
Risk and remedy
Risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
BMW will notify owners, and dealers will replace the driver's frontal air bag module or inflator depending on the vehicle model, free of charge. The recall began March 9, 2018. Owners may contact BMW customer service at 1-800-525-7417.
Owner complaints
13 complaints
What owners report most
Latest complaints
- Engine
Oil leak from the valve cover gasket gets into the hot manifold causing a burning oil smell and smoke getting into the cabin through the ac vents causing a major safety issue.
- Structure › Body
Vehicle was stopped and in park. Passenger was in front seat. Driver locked vehicle prematurely while outside. Passenger was unable to exit vehicle. attempted to unlock vehicle with key fob but would not respond. Passenger pushed lock/unlock buttons in vehicle with no response. Driver reentered…
Vehicle was stopped and in park. Passenger was in front seat. Driver locked vehicle prematurely while outside. Passenger was unable to exit vehicle. attempted to unlock vehicle with key fob but would not respond. Passenger pushed lock/unlock buttons in vehicle with no response. Driver reentered vehicle to try to help. Unable to help and driver's door would not open. Opened window and had to use key to unlock drivers door. Rolled down window on passenger door and after pulling up on manual lock and pulling handle multiple times the door finally opened freeing passenger. All doors on vehicle were locked and unable to open from inside or outside. only drivers door was able to open with key. door latch assembly front right with actuator motor failure causing central locking system fuse to blow. repair invoice attached.
- Electrical system · Engine
N63 engine failure and battery charging problems. engine blows massive amounts of white smoke from rear tailpipes and battery indicator states low charge. this IS a known defect to BMW as thousands have complained but BMW IS attempting to weasel there way out of this by not releasing a recall.
- Service brakes
When parking the vehicle the parking brake symbol went yellow and it showed a message stating it was malfunctioning and the vehicle may roll. This car has an electrically actuated parking brake. since the car moved fine without any noise and it gave no indication otherwise it seemed safe to…
When parking the vehicle the parking brake symbol went yellow and it showed a message stating it was malfunctioning and the vehicle may roll. This car has an electrically actuated parking brake. since the car moved fine without any noise and it gave no indication otherwise it seemed safe to continue driving. Some time later it starter making a screeching noise from the rear right. After stopping at a truck stop the brakes were found excessively hot in addition to making noise. after being towed to a shop it was revealed the parking brake had partially activated, dragged the shoes until they were worn down, made metal to metal contact with the rotor hat and created enough heat to melt all associated hardware on both sides. under slightly different circumstances it IS not unlikely that one or both rear wheels could have locked up while driving leading to loss of control and an accident. the error message associated with failure of this module IS highly misleading, since it seems with the failure of this module the vehicle has no way of knowing whether the parking brake IS engaged or not.
- Engine
Running on the highway received high engine temp warning orange. It quickly went to red and read on dash to pull over. The vehicle lost much power and stepping on accelerator would not let it go faster. I had to move to the right on the highway while some vehicle sped through to the right of me while trying to pull over. 45,000 miles and water pump had failed when I took it to a shop.
- Air bags
Takata recall - takata recall continues to go unresolved. vehicle in question in primary means of transportation for my spouse and nine-year old son. BMW shared this week only due to my contact them that the airbag for this vehicle would be available in one month. I have no faith and am seeking injunction by nhtsa to resolve this delinquent resolution immediately.
- Air bags
Takata air bag recall, feb 05,2016 manufacturer recall numberna nhtsa recall number16v071 recall statusrecall incomplete summary driver's front air bag: during air bag deployment in an accident, the driver's front air bag module may produce excessive internal pressure that could cause the inflator to rupture.
- Service brakes
The parking break switch leaver broke. The design and construction of the plastic switch leaver IS very thin (flimsy), therefore, it IS impossible for it not to break under repeated normal use. This results in the parking brake becoming inoperative. Please see upload photo.
- Air bags
TL* the contact owns a 2013 BMW X5 sav. The contact received a recall notification for nhtsa campaign number: 16v071000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Air bags
My car has had an open recall since february 5TH, 2016 and I have yet to hear from BMW regarding when the recall will be repaired. Several emails to service adviser result in a generic response that parts are not available.
- Air bags · Power train · Vehicle speed control
Hello, my name IS [xxx]. I am 77 years old man and more than 50 years driving experience. I bought BMW X5 october 2013 from tenafly BMW dealership. this car was my lifetime dreamed car. Like a BMW sales slogan ?ultimate driving machine? I would like to have an experience BMW car's joy of…
Hello, my name IS [xxx]. I am 77 years old man and more than 50 years driving experience. I bought BMW X5 october 2013 from tenafly BMW dealership. this car was my lifetime dreamed car. Like a BMW sales slogan ?ultimate driving machine? I would like to have an experience BMW car's joy of driving. but after few month later I was disappointed to have BMW X5. When I drive to accelerate push the gas car dose not respond as quickly as pushing gas. so I told the mechanic my problem they did software upgrade. After software upgrade car was good responding drive. But few weeks later back to old condition. These things four more times I did. could you possibly help me out of these problems and my frustration? here are my problems: 1. Sluggish and hesitating running when acceleration 2. Between transmission and gasoline sensor problem?!(i think) 3. Not smooth transition and feel heavy moving 4. This IS not BMW X5 power running weak. 5. Driving terribly heavily responding. 6. I was recalled for front airbag. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr
- Unknown or other
Voice activated navigation and communications do not work and are a driver distraction due do to a system that does not work. System IS IS supposed to be a hands free operation to enable drivers not to be distracted while driving and placing a phone call or directions. This occurs while the vehicle in IS in motion.
- Engine
Engine stalled while vehicle at complete stop, with air conditioning on. the vehicle had been driven at various speeds for several miles and parked, then restarted when the incident occurred. *tr
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
- Idler Pulley Bolt Failure
In a May 23, 2018 letter, BMW of North America, LLC (BMW) notified the National Highway Traffic Safety Administration (NHTSA) of a safety defect that may result in the loss of power steering assist in certain model year (MY) 2009 through 2013 BMW X5 xDrive35d vehicles (Recall 18V-336). The recall, which affects…
In a May 23, 2018 letter, BMW of North America, LLC (BMW) notified the National Highway Traffic Safety Administration (NHTSA) of a safety defect that may result in the loss of power steering assist in certain model year (MY) 2009 through 2013 BMW X5 xDrive35d vehicles (Recall 18V-336). The recall, which affects approximately 33,214 vehicles built from March 12, 2008 through June 27, 2013, corrects the remedy and expands the scope of a prior BMW recall (12V-550) which addressed idle pulley bolt failure in approximately 29,800 MY 2009 through 2012 BMW X5 xDrive35d vehicles built from September 1, 2008 through November 15, 2012. BMW's analysis indicates that due to a number of contributing factors it is possible that the bolt's pre-stressing force could drop to an extent that it results in the bolt becoming loosened over time. A loosening of the bolt could cause additional bending stress on top of the bolt. As a result, the bolt could break. If this were to happen, then a sudden loss of power steering assist could occur.If there were a loss of power steering assist, manual steering capability would be retained, although the effort required to steer the vehicle would be greater, and therefore may increase the risk of crash.ODI's analysis of the complaints it has received from the public (VOQ's) and BMW complaint data submitted in response to the information request letter for RQ18-001 identified a total of 93 unique VIN reports alleging failure of the idler pulley bolt after recall 12V-550 was completed on the vehicle, including 31 VOQ's and 72 BMW consumer complaints (5 complaints received by NHTSA and BMW, 3 unique VIN's submitted multiple complaints to BMW, and 1 unique VIN submitted multiple complaints to NHTSA).BMW is developing a new idler pulley fastening system as the remedy for 18V-336.The remedy is planned to begin in February 2019.Based on BMW's safety recall, this recall query is closed.The 31 VOQ's referenced in this resume are: 10499780, 10559422, 10579534, 10655424, 10661614, 10702323, 10819617, 10903433, 10948014, 10984353, 11002447, 11010667, 11013643, 11041551, 11054759, 11054909, 11066063, 11083479, 11097562, 11098865, 11113332, 11128649, 11130277, 10552773, 10817406, 10937632, 10956710, 11032006, 11042259, 11063010, 11091513.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11008105Only fuel nozzles with the recommended specified diameter for diesel engine passenger vehicles can beinserted into the filler neck. Most fuel stations have their diesel fuel pumps fitted with this recommendeddiameter fuel nozzle. However, if the vehicles filler-neck misfuelling protection system has been disabled, or the incorrectdiameter fuel nozzle has been installed on the diesel fuel pump, the vehicles diesel fuel system can becontaminated by filling the diesel engine vehicle with gasoline. If the diesel fuel system has been contaminated with gasoline, follow the repair guidelines below:
- 10249437The basic conditions for initializing the power windows are not met.
- 10249027The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.
- 10215025Shipping specific non-deployed vehicle safety devices to lighting resources, llc. This service Information bulletin provides information on shipping "specific" noin-deployed vehicle safety devices that are classified as Dangerous Goods (DG) to Lighting resources, LLC
- 10215024The engine?s intake charge-air duct limited warranty extension to 10 years/120,000 miles applies to ?eligible USspecification
- 10215023Visual Inspection of Brake discs/Rotors for new car deliveries
- 10193495The customer complains of rattling noises from the rear window when driving on rough roads.
- 10193494Butt connector for repairing a plug connection. The ?top up coolant? message is displayed in the central display (CC message ID 166). When checking the cooling system there are no leaks found and the expansion tank is filled to the proper level.
- 10052618BMW: when transmission IS in high gear, due to delay in downshifting, the engine has a delay response after decelerating at low speeds and then reaccelerating. Models F25 (X3), F10 (5 series), F07 (5 GT), E70 (X5), E71 (X6). No model years listed. Updated 08/05/2014
- 10052360BMW: some vehicle engines may experience a delay in response to acceleration, after slowing down, due to an unfavorable software calibration. Models F10, 25, 07, E70, 71. No model years listed.
- 10052359BMW: on some vehicles, the high pressure fuel injector, can lead to an internal failure due to incorrect operation and would need to be repaired and/or replaced. Models F01, 02, 04, 07, 10, 12, 13, E70, 71. No model years listed.
Every BMW X5 Sav model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.