BMW of North America, LLC. (BMW) is recalling certain 2015-2019 X6 sDrive35i, X6 xDrive35i, X6 xDrive50i, and X6M vehicles equipped with rear seat lower anchor bars used in securing child restraint seats. The lower anchor bars may become damaged over time when used with an ISOFIX-type, rigid-style connector, child restraint system.
Risk and remedy
Risk
Damaged lower anchor bars may increase the child's risk of injury in the event of a crash.
Remedy
BMW will notify owners, and dealers will weld a reinforcing bracket to the lower anchor bars and the vehicle body, free of charge. Owner notification began January 17, 2020. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2019 BMW X6 sDrive35i, X6 xDrive35i, X6 xDrive50i and X6M vehicles. The rear upper control arm pivot bolts may have been improperly hardened, possibly causing the rear upper control arms to break.
Risk and remedy
Risk
If a rear upper control arm breaks, it can affect vehicle handling and control, increasing the risk of a crash.
Remedy
All affected vehicles remain on dealer lots, therefore owner letters will not be mailed. BMW dealers will replace both rear upper control arms, free of charge. The recall began September 21, 2018. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2018-2019 BMW X6 sDrive35i, X6 xDrive35i, X6 xDrive50i, and X6M vehicles. The wheel bolts on these vehicles may not have been properly tightened.
Risk and remedy
Risk
The improperly tightened wheel bolts may loosen and break, affecting vehicle handling and control and increasing the risk of a crash.
Remedy
BMW will notify owners, and dealers will replace and tighten all of the wheel bolts, free of charge. The recall began November 1, 2018. Owners may contact BMW customer service at 1-800-525-7417.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
10249437The basic conditions for initializing the power windows are not met.
10249027The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.
10249018At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk) as seen at the 11 second mark of the video. See attached video V36 01 21.
10238081Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.
10235205The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
10225128Due to a production error, the telematics control units were delivered without an IMS configuration.
10225127The Lane Change Warning (LCW) yellow triangle symbol on either one, or both the exterior side view mirrors does not illuminate to alert the driver when it should.
10224592When using Comfort Access 2.0 feature Lock when walking away, the vehicle locks itself even though the remote control/display key is inside the vehicle.
10218382A check control message for the restraint system appears. In the Instrument cluster, the red air bag warning light lights up permanently. One of the following fault codes stored in the ACSM (air bag control unit): 930949 - Knee airbag, driver: short circuit to negative terminal; 93094F - Knee airbag, front passenger: short circuit to negative terminal.
10218379The air conditioning cycles from cold to warm air while driving or while at a stand still. The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38 F to 60 F +) without changing any climate control settings. In some cases the air conditioning may have stopped blowing cold air altogether.
10214990The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
10214266A check control message for the restraint system appears. In the instrument cluster, the red air bag warning light lights up permanently.
10214265On these Plug-in Hybrid Electric Vehicles (PHEV), the air conditioning cycles from cold to warm air while driving or while at a standstill. The vent outlet temperatures vary by 25 degrees Fahrenheit or more (38F to 60F +; 3 to 15 + Celsius) without changing any climate control settings.
10214258During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/or outer CV boots.
10211860A groaning noise is present from the door frame of any door, most commonly when driving over rough roads or during body flex. This situation may be worse in vehicles which are regularly waxed in the area of the door jamb.
10204660The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 3 (HU-H3, also called MGU) superseded the NBT-EVO starting with certain MY2019 vehicles with option code 6U3 Live Cockpit Professional or 6U2 Live Cockpit Plus. This uses map North America LIVE. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
10203336Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance brake systems which are designed for sporty, dynamic driving styles. As a side effect of the highest possible brake performance, customers are likely to hear noises due to the extremely resilient materials. In the same conversation, inform the customer that his/her braking performance can help ensure that the noises do not occur or disappear quickly.
10201141Inform the customer during a consultation that the M Compound (standard equipment) and M Carbon Ceramic (optional) brakes are high-performance brake systems which are designed for sporty, dynamic driving styles. As a side effect of the highest possible brake performance, customers are likely to hear noises due to the extremely resilient materials In the same conversation, inform the customer that his/her braking performance can help ensure that the noises do not occur or disappear quickly.
10200489TELEMATICS UNIT RETROFIT TO 4G CELLULAR TECHNOLOGY: The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.
10200487TELEMATICS UNIT DEACTIVATION DUE TO 3G CELLULAR TECHNOLOGY DISCONTINUATION: The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.
10200249The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022. The decision to phase out 3G network technology was made at the discretion of the respective cellular carriers and lies beyond the control of BMW. Due to the phase-out, BMW Assist and ConnectedDrive services will no longer be supported after this date.
10194298Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.
10194296Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.
10184584Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full: Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full.There are no faults stored in the system for the washer fluid level switch.
10184575TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle, when cornering, maneuvering, parking or pulling away from a parking space.
10179009NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.
10175285DEACTIVATION OF THE INTERIOR MOVEMENT DETECTOR/TILT ALARM SENSOR IS NOT POSSIBLE: Customer complains that the interior movement detector and the tilt alarm sensor system cannot be deactivated by pressing the lock button on the remote control / BMW display key twice. The second button press on the radio remote control / BMW display key is not detected. Customer may have to press the button 3 times to deactivate the interior movement detector and tilt alarm sensor. CAUSE Software error in the control unit of the roof function center (FZD).
10174320CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
10174032AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015. The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.
10174023CHECK CONTROL MESSAGES FOR BRAKE SUSPENSION AND AIR BAG SYSTEM MALFUNCTION: Multiple check control messages (CCM) can display for brake suspension and air bag system malfunction. The customer may also complain about any of the following: Engine can no longer be switched off Drive position (D) cannot be engaged on the gear selector switch (GWS) Reduction of steering assist After an engine emergency shut-off (either a prolonged long press; or 3 consecutive short presses of the Start/Stop button) and the vehicle going to sleep (identifiable by the lighting of the "Start/Stop button") everything resumes normal functionality and the CCM messages no longer appear.
10174015TAILGATE UNINTENTIONALLY OPENS: This Service Information Bulletin (Revision 4) replaces SI B51 30 16 dated March 2018. Trunk/tailgate may open when vehicle is locked Trunk/tailgate may open while the vehicle is in motion usually after stopping such as a traffic light etc. Vehicle key trunk/tailgate button may be accidentally pressed thus opening the tailgate.
10170589INCORRECT CONDITION BASED SERVICE DATA FOR BRAKE FLUID SERVICE. "Brake fluid service due since 12/2001" is displayed in the instrument cluster although the vehicle is only a maximum of 1 year old. Software error in the KOMBI (Instrument Cluster).
10170588INSTRUMENT CLUSTER REMAINS DARK AFTER STARTING THE VEHICLE: Instrument cluster remains dark after starting the vehicle. After a restart normal functionality is restored. Software error in the KOMBI (Instrument Cluster).
10170577HELPFUL INFORMATION FOR CUSTOMER DISCUSSIONS REGARDING MOTORSPORT VEHICLE BRAKES: Note for customer deleted: If the noise does not disappear despite the attempts to regenerate the brake a repair is required.
10170575NOISE WHEN ADJUSTING THE STEERING COLUMN UP OR DOWN: Creaking noise when raising or lowering the steering column position. CAUSE Steering column adjustment.
10170572ENGINE DOES NOT START BELOW FREEZING TEMPERATURES: Engine designation correction Parts availability Warranty. The engine will not start at temperatures below freezing. The starter does not turn and engage.
10160350The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin supersedes SI B61 23 15 dated April 2016.
10160267The Low Washer Fluid Warning Light is illuminated when the Washer Fluid Tank is Full This Service Information bulletin supersedes SI B61 23 15 dated April 2016.
10160220DELIVERY STOP: REWORK TAIL LIGHTS. The tail light mounting brackets may be cracked or broken. During assembly oil may have contaminated the plastic housing of the rear tail lamps causing damage to the mounting points of the tail light assembly.
Every BMW X6 M model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.