General Motors LLC (GM) is recalling certain 2023-2024 BrightDrop Zevo 600 and 2024 Zevo 400 vehicles. The steering shaft may have been damaged during vehicle assembly and cause the steering to lock up.
Risk and remedy
Risk
Steering lock up increases the risk of a crash.
Remedy
Dealers will replace the lower intermediate shaft, free of charge. Owner notification letters were mailed March 28, 2025. GM's number for this recall is N252495400.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
11012020This Preliminary information communicates ordering process for the frontand reardrive units are onrestriction for all listed EV vehicles for engineering review.
11012017This Preliminary information communicates the request that engineering it looking to get data from these vehiclesbefore any work is being performed.
11012001This Preliminary information communicates to dealership technicians that if they encounter a vehicle with this issue, they can contact TCSC to have the software for the MDI backdated to communicate properly.
11011955This service bulletin provides information on High Voltage Drive Motor Battery - TAC Approval and Exchange Program for BrightDrop, Chevrolet Silverado EV, and GMC Sierra EV, HUMMER EV/SUV.
11011944This service bulletin and criteria within are to determine the internal state of the High Voltage Battery and core return shipping method.
11011896This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
11011885This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed overthe air update.
11011872This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
11011476This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed overthe air update.
11011475This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
11011465This Preliminary information communicates to dealership technicians that if they encounter a vehicle with this issue, they can contact TCSC to have the software for the MDI backdated to communicate properly.
11011463This Preliminary information communicates information on how to unlock the power doors and bulkhead door after programming the BCM.
11011461This Preliminary information communicates information of an OnStarsoftware concern.
11011452This Preliminary information communicates the request that engineering it looking to get data from these vehiclesbefore any work is being performed.
11011415This Preliminary information communicates information advising dealers if they have issues learning fobs using Without SPS Programming method, to use the With SPS Programming method until Engineering can provide updated software fix.
11011370This informational bulletin provides information on BrightDrop Structural Parts Restriction.
11011357This Preliminary information communicates ordering process for the frontand reardrive units are onrestriction for all listed EV vehicles for engineering review.
11011212This Preliminary information communicates to dealership technicians that if they encounter a vehicle with this communication issue, they can contact TCSC to have the software for the MDI backdated to communicate properly.
11011157This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.
11010716This informational bulletin provides information on EV Charge Inlet Dust Cover Replacement Information.
11010576This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
11010575This service bulletin provides information for dealers/technicians on Grunt Noise with Adaptive Cruise or One-Pedal Drive.
11010495This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S. Only).
11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
11010488This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
11010420This informational bulletin provides information for dealers/technicians on Customer Education Bulletin for Google Built In Radio.
11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
11009760This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
11009467This service bulletin provides Hybrid/EV Charging Issue Information and Data Collection Worksheet.
11009429This technical bulletin provides a procedure to correct the condition of Front End Noise While Driving or Driving Over Irregular Surfaces.
11009192This Preliminary information communicates the need to program the BECM before replacement of the high Voltage battery.
11009149This Preliminary information communicates the request that engineering it looking to get data from these vehicles before any work is being performed.
11009114This Preliminary information communicates information on software issues for the P2980 Code, and steps to check see how the code is failing. these steps will help the dealer determine if a pending software fix will correct the issue of if parts need to be replaced.
11009100This informational bulletin provides information for dealers/technicians on Front License Plate Installation.
11009039This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
11009037This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).