General Motors LLC (GM) is recalling certain 2023-2024 BrightDrop Zevo 600 and 2024 Zevo 400 vehicles. The steering shaft may have been damaged during vehicle assembly and cause the steering to lock up.
Risk and remedy
Risk
Steering lock up increases the risk of a crash.
Remedy
Dealers will replace the lower intermediate shaft, free of charge. Owner notification letters were mailed March 28, 2025. GM's number for this recall is N252495400.
General Motors, LLC (GM) is recalling certain 2023-2024 Brightdrop Zevo 600 vehicles equipped with an optional passenger jump seat. An incorrect passenger-side upper B-pillar trim panel may have been installed, which can interfere with proper deployment of the right-side roof-rail air bag.
Risk and remedy
Risk
An air bag that does not deploy correctly can increase the risk of injury during a crash.
Remedy
Dealers will inspect and replace the right-side B-pillar trim as necessary, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact BrightDrop Service Operations and Support at 1-888-987-4377. GM's number for this recall is N232420460.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
11012020This Preliminary information communicates ordering process for the frontand reardrive units are onrestriction for all listed EV vehicles for engineering review.
11012017This Preliminary information communicates the request that engineering it looking to get data from these vehiclesbefore any work is being performed.
11011944This service bulletin and criteria within are to determine the internal state of the High Voltage Battery and core return shipping method.
11011896This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
11011885This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed overthe air update.
11011872This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
11011476This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed overthe air update.
11011475This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
11011452This Preliminary information communicates the request that engineering it looking to get data from these vehiclesbefore any work is being performed.
11011415This Preliminary information communicates information advising dealers if they have issues learning fobs using Without SPS Programming method, to use the With SPS Programming method until Engineering can provide updated software fix.
11011370This informational bulletin provides information on BrightDrop Structural Parts Restriction.
11011357This Preliminary information communicates ordering process for the frontand reardrive units are onrestriction for all listed EV vehicles for engineering review.
11011157This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.
11010716This informational bulletin provides information on EV Charge Inlet Dust Cover Replacement Information.
11010576This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
11010575This service bulletin provides information for dealers/technicians on Grunt Noise with Adaptive Cruise or One-Pedal Drive.
11010495This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S. Only).
11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
11010488This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
11010420This informational bulletin provides information for dealers/technicians on Customer Education Bulletin for Google Built In Radio.
11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
11009760This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
11009544Customer Satisfaction Program - certain vehicles may have a condition in which heavy snow load has damaged the windshield wiper linkage. Dealers are to replace the windshield wiper assembly, arms and blades.
11009467This service bulletin provides Hybrid/EV Charging Issue Information and Data Collection Worksheet.
11009100This informational bulletin provides information for dealers/technicians on Front License Plate Installation.
11009039This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
11009037This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
11008903This service bulletin and criteria within are to determine the internal state of the High Voltage Battery and core return shipping method.
11008898The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
11008893This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
11008000This bulletin provides information on Wiper Blade Maintenance Tips.
11007995This service bulletin provides information on High Voltage Drive Motor Battery - TAC Approval and Exchange Program for BrightDrop, Chevrolet Silverado EV, and GMC Sierra EV, HUMMER EV/SUV.
11007914This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.
11007738This Preliminary information communicates ordering process for the frontand reardrive units are onrestriction for all listed EV vehicles for engineering review.
11007715This Preliminary information communicates that a Software update is in the works and to disconnect the 12 volt battery to clear the codes.
11007711This Preliminary information communicates to the technician that GM is aware of this concern and to update the Google maps application through the playstore.
Every Brightdrop Zevo 600 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.