2016 Buick Cascada
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Buick › Cascada › 2016
These records cover every 2016 Buick Cascada. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2016 Buick Cascada. Newest first.
General Motors LLC (GM) is recalling certain model year 2016 Buick Cascada vehicles manufactured December 1, 2015, to February 24, 2016. The affected vehicles may have had the original convertible roof control module (CRCM) replaced with an incorrect CRCM, that allows the windows to close automatically when the roof is closed and can allow the windows to…
Risk and remedy
Risk
If the windows close automatically or can be closed remotely in ways that do not meet all the requirements of FMVSS 118, the unexpected closure can increase the risk of injury to the passengers.
Remedy
GM will notify owners, and dealers will replace the CRCM with correct module, free of charge. The recall began on December 1, 2016. Owners may contact Buick customer service at 1-800-521-7300. GM's number for this recall is 16126.
Owner complaints
23 complaints
What owners report most
Latest complaints
- Engine
The contact owns a 2016 Buick Cascada. The contact stated that while driving at various speeds, the vehicle shuddered with an abnormal whistling sound coming from the vehicle. The vehicle was taken to a local independent mechanic, where it was diagnosed and determined that the PCV valve needed to…
The contact owns a 2016 Buick Cascada. The contact stated that while driving at various speeds, the vehicle shuddered with an abnormal whistling sound coming from the vehicle. The vehicle was taken to a local independent mechanic, where it was diagnosed and determined that the PCV valve needed to be replaced. Two local dealers were contacted; however, the contact was informed that an unknown Buick Special warranty coverage had expired. The manufacturer was made aware of the failure by telephone. The failure mileage was approximately 38,000.
- Engine
After owning for a year, it started idling very rough. Took it to a shop and there was a GM Service Bulletin issued on these cars N192291620 that expired on 6/2026. They would not reimburse me as it expired and car was repaired by a third party. We had only put 500 miles on it since purchasing. It was the Valve Cover Gasket. As we are on a fixed income with a car under 50k miles, this was a big hit for us.
- Engine and engine cooling › Exhaust system › Emission control › Crankcase (pcv)
The contact owns a 2016 Buick Cascada. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal squealing sound. The vehicle was subsequently taken to the dealer, where it was diagnosed with a PCV valve failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 19,000.
- Structure › Body · Unknown or other
Buick Cascada back window on the convertible tops coming apart, causing flooding inside the car, also there's a danger the window will come out driving down the road. Buick refuses to do anything.
- Structure › Body
The back window on the convertible top has separated from the fabric. Buick dealership said it was not a covered item under the extended warranty. We tried to glue it back down but it keeps separating all around. Dangerous situation because it could separate completely during travel and cause an accident/injury to others. Should be a recall item since it is being reported by several other Cascada owners.
- Structure › Body · Unknown or other
The rear window of the convertible top starts to pull away from the top itself. Could separate and displace entirely causing damage or injury behind.
- Engine and engine cooling · Engine and engine cooling › Engine › Gasoline › Turbo/supercharger
See attached document for complaint.
- Visibility
The contact owns a 2016 Buick Cascada. The contact stated that when his wife entered the vehicle, the rear passenger’s side window automatically rolled down when the vehicle was started. The contact was unable to confirm if any warning lights were illuminated. The contact stated that the failure…
The contact owns a 2016 Buick Cascada. The contact stated that when his wife entered the vehicle, the rear passenger’s side window automatically rolled down when the vehicle was started. The contact was unable to confirm if any warning lights were illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 16V844000 (Visibility). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the VIN was not under recall. The failure mileage was approximately 80,000.
- Seat belts
The motor is out of the seat belt presenter on the driver's side. It does not present and makes a horrible sound. This part was ordered in July, 2024. I've contacted the dealer and Buick directly to find out when I can expect the part to be replaced. They've told me that the back is on an…
The motor is out of the seat belt presenter on the driver's side. It does not present and makes a horrible sound. This part was ordered in July, 2024. I've contacted the dealer and Buick directly to find out when I can expect the part to be replaced. They've told me that the back is on an extended back order. I asked if the part could be replaced with a used part. They told me that because it's a safety-sensitive part, it has to be replaced with a new part. But this part has been on back order for months with no delivery in sight, and they expect me to drive my car like this with this "safety" issue compromised.
- Structure › Body · Visibility › Glass, side/rear · Visibility/wiper
The rear window on the Cascada is known to separate from the convertible top material, likely due to an insufficient amount of primer used during the assembly process, which creates stress points allowing the material to separate from the glass. Once this bond has started to fail, it is eventually…
The rear window on the Cascada is known to separate from the convertible top material, likely due to an insufficient amount of primer used during the assembly process, which creates stress points allowing the material to separate from the glass. Once this bond has started to fail, it is eventually going to lead to the glass completely falling off the car. It is likely that the glass separating could render the rear defrost inoperable, too, decreasing visibility. NHTSA bulletin 17-NA-216 describes this problem; why was no recall ever issued?
- Electrical system · Structure › Body · Unknown or other
My convertible top is not lining up with the windows. When it rain water on the floor . U don’t see where it’s coming from . I just see large amount of water
- Structure · Visibility
The contact owns a 2016 Buick Cascada. The contact stated that the rear windshield glass had begun to separate from the convertible top headliner. The contact attempted to repair the failure by using epoxy glue, but the failure returned over time. The contact took the vehicle to a dealer where she…
The contact owns a 2016 Buick Cascada. The contact stated that the rear windshield glass had begun to separate from the convertible top headliner. The contact attempted to repair the failure by using epoxy glue, but the failure returned over time. The contact took the vehicle to a dealer where she was provided a quote to replace the top. Upon investigation, the contact discovered a service bulletin Manufacturer Communication Number: 17NA216 which she linked to the failure. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 80,000.
- Unknown or other
My rear window of my car is becoming unglued from the top. I talked to the GM dealership nearby, and they told me I needed a new top. There was a memo put out in 2019 stating that this was happening due to not having enough primer from the manufacturer. This is a safety hazard. If my window falls…
My rear window of my car is becoming unglued from the top. I talked to the GM dealership nearby, and they told me I needed a new top. There was a memo put out in 2019 stating that this was happening due to not having enough primer from the manufacturer. This is a safety hazard. If my window falls out, it can create a crash and harm any vehicle behind me. If GM knew this part was bad because of a manufacturer, they should be liable to fix the problem.
- Structure › Body
My back window glass on convertible too is coming unsealed from the convertible top, if I pay to replace the top this has been reported 6 times already, and will happen again. Pointless to pay $3,000 dollars to have my top replaced. The glass is going to end up coming completely unsealed and fly…
My back window glass on convertible too is coming unsealed from the convertible top, if I pay to replace the top this has been reported 6 times already, and will happen again. Pointless to pay $3,000 dollars to have my top replaced. The glass is going to end up coming completely unsealed and fly off and hit someone’s car and cause an accident. My car has low milage and is financed under a reputable Buick dealership. This needs to be recalled immediately! The pictures I submitted are from a week ago, and the glass is now even more separated from the fabric.
- Visibility › Windshield
The contact owns a 2016 Buick Cascada. The contact stated that the rear windshield separated from the convertible top making it difficult to secure the top of the vehicle. The contact took the vehicle to the dealer who stated that the window and top of the vehicle needed to be replaced. The vehicle…
The contact owns a 2016 Buick Cascada. The contact stated that the rear windshield separated from the convertible top making it difficult to secure the top of the vehicle. The contact took the vehicle to the dealer who stated that the window and top of the vehicle needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The contact was informed that the Vin was not under recall. The approximate failure mileage was 18,000.
- Unknown or other · Wheels
I purchased my 2016 buick cascada in 2017, in the summer of 2018 I noticed the paint chipping off all 4 of my rims. Then in december of 2020 I noticed the back window started to become unattached from the convertible top. The vehicle IS now out of warranty and the dealership tells me I need to…
I purchased my 2016 buick cascada in 2017, in the summer of 2018 I noticed the paint chipping off all 4 of my rims. Then in december of 2020 I noticed the back window started to become unattached from the convertible top. The vehicle IS now out of warranty and the dealership tells me I need to replace the entire top, which IS absolutely ridiculous. I paid $38,000 for a vehicle that IS falling apart. I don't understand why general motors it's not held responsible for this?
- Structure › Body
The back window IS coming away from the fabric top. had been getting worse for months. I have complained to gm. I was told to take my car to dealership I did that months ago, when I still had warranty. Nothing was done. I have taken it again to dealership because the window IS coming out…
The back window IS coming away from the fabric top. had been getting worse for months. I have complained to gm. I was told to take my car to dealership I did that months ago, when I still had warranty. Nothing was done. I have taken it again to dealership because the window IS coming out more. I now have to get it fixed and I have to pay a portion of the cost of a new top, since the window cannot be put back properly. I am mad that the dealership would not help when it first started and that mow. I have to pay some now that I am out of warranty.
- Structure › Body · Unknown or other
The rear glass window IS lifting on the bottom left corner. My husband just noticed it one day. A service bulletin was released by gm in november, 2019 regarding this issue. My insurance won't cover it as it was not caused by an outside force. Safety hazard: if I drive with my windows open and top…
The rear glass window IS lifting on the bottom left corner. My husband just noticed it one day. A service bulletin was released by gm in november, 2019 regarding this issue. My insurance won't cover it as it was not caused by an outside force. Safety hazard: if I drive with my windows open and top up, I'm afraid the pressure will cause the window to detach, which would injure any vehicle behind me. This should be a gm recall. The glass can not be replaced without replacing the entire soft top.
- Electrical system · Engine
TL* the contact owns a 2016 buick cascada. While driving various speeds, the vehicle suddenly decelerated and/or shut completely off. The vehicle was returned to ed morris auto blvd (10133 us hwy 19, port richie, fl) on fifteen separate occasions for the same failure. During the service visits, the…
TL* the contact owns a 2016 buick cascada. While driving various speeds, the vehicle suddenly decelerated and/or shut completely off. The vehicle was returned to ed morris auto blvd (10133 us hwy 19, port richie, fl) on fifteen separate occasions for the same failure. During the service visits, the battery and turbo charger were replaced, but the failures continued. The manufacturer was notified of the failures. The failure mileage was 5,000. The vin was invalid.
- Service brakes
On two (2) occasions during a two week period the front breaks have locked while in motion (once on a city street & once on local highway) brakes were replaced on first event & vehicle IS being inspected after towing to buick dealer after second event.
- Engine · Structure › Body · Wheels
TL* the contact owns a 2016 buick cascada. While driving approximately 1 mph, the vehicle drove over a curb. When the vehicle was taken to axelrod GMC buick (parma, oh, 216-661-5060) for an oil change, the technician diagnosed that there was a crack in the frame. The manufacturer was made aware of…
TL* the contact owns a 2016 buick cascada. While driving approximately 1 mph, the vehicle drove over a curb. When the vehicle was taken to axelrod GMC buick (parma, oh, 216-661-5060) for an oil change, the technician diagnosed that there was a crack in the frame. The manufacturer was made aware of the failure and sent an investigator to assess the damage. The investigator was unable to determine the cause of the failure. The contact was offered a rental vehicle while the dealer kept the vehicle for investigation. When the contact retrieved the vehicle, she noticed that all parts of the vehicle, including the steering wheel and seats, vibrated. The dealer was unable to explain the cause of the failures and did not test drive the vehicle. The manufacturer was made aware of the failures and stated that the vehicle was performing as expected. The failure recurred and was not repaired. The failure mileage was approximately 6,000.
- Unknown or other
Letter from senator gillibrand on behalf of constituent re assistance in getting gm to provide parts for the repair of 2016 buick cascade. *smd the consumer stated the vehicle sustained front end damage in a collision on june 23 ,2016 and the parts were not available to repair the vehicle. *Jb
- Electrical system
TL* the contact owns a 2016 buick cascada (na). When the contact started the vehicle, the front camera experienced a failure and several safety features were disabled in the vehicle. The dealer diagnosed that a sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 9.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011989This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
- 11011900This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
- 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11011782This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
- 11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11011444This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool.
- 11011420This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
- 11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
- 11011119This Preliminary information communicates to dealers GM is working on a solution for outdated Apps
- 11010651This service bulletin informs the technician of an alternate lift procedure that has been developed when the lift plate does not fit the top of the transmission case for 6T30, 6T35, 6T40, 6T45, and 6T50 Transmissions.
- 11010576This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
- 11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
- 11010495This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S. Only).
- 11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 11010490This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11010488This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
- 11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 11009756This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
- 11009532This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009170This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11009039This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
- 11009037This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
- 11008986This Preliminary information communicatesdirection and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.
- 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
- 11008906This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 11008898The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
- 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007721This service bulletin provides information on AGM batteries that require less frequent charging in storage.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11007196This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
- 11007155This informational bulletin advises the technician that the engine and related parts will be debited if found that the tech did not properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.
- 11007121This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
- 11007116This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
Every Buick Cascada model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.