2013 Buick Encore
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2013 Buick Encore. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
6 recalls name the 2013 Buick Encore. Newest first.
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox…
Risk and remedy
Risk
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
General Motors LLC (GM) is recalling certain model year 2013 Buick Encore vehicles manufactured August 23, 2012, to March 1, 2013, and model year 2013 Cadillac ATS vehicles manufactured April 23, 2012, to May 1, 2013. In the affected vehicles, the driver and passenger lap belt pretensioner cables may not lock in a retracted position, allowing the seat…
Risk and remedy
Risk
If the seat belts do not remain locked in the retracted position when under load, the seat occupant may not be adequately restrained in a crash, increasing the risk of injury.
Remedy
GM will notify owners, and dealers will replace both front the driver's and the passenger's lap belt pretensioners, free of charge. Parts are not currently available. GM sent interim notifications on October 7, 2014 and will send a second notification when remedy parts are available. The recall began on November 20, 2014. Owners may contact Buick customer service at 1-800-521-7300, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14171.
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and 2014-2015 Chevrolet Silverado and GMC Sierra Trucks. Due to an incomplete weld on the seat hook bracket assembly, the front seats in the affected vehicles may not stay secured in place during a high…
Risk and remedy
Risk
A seat that does not stay secured increases the risk of occupant injury in a vehicle crash.
Remedy
GM will notify owners, and dealers will inspect the seat hook bracket assembly weld and replace the lower seat track, as necessary, free of charge. The recall began on August 15, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14340.
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011…
Risk and remedy
Risk
Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.
Remedy
GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.
General Motors LLC (GM) is recalling certain model year 2013 Buick Encore vehicles manufactured April 10, 2013, to May 8, 2013, and Chevrolet Spark vehicles manufactured December 30, 2012, to March 1, 2013. In the affected vehicles, an improper weld on the passenger side front air bag inflator may result in the air bag not deploying.
Risk and remedy
Risk
If the air bag does not to deploy in the event of a crash, there is an increased risk of injury to the front passenger.
Remedy
GM will notify owners, and dealers will replace the passenger side front air bag, free of charge. The recall began on July 30, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick) or 1-800-222-1020 (Chevrolet). GM's number for this recall is 14211.
General Motors is recalling certain model year 2013 Buick Encore vehicles manufactured between December 9, 2012 and December 28, 2012, and equipped with a heated steering wheel. The steering wheel fastener may not have been properly installed. This could cause the steering wheel to come loose or separate from the steering column.
Risk and remedy
Risk
If the steering wheel separates from the steering column while driving, the ability to steer could be lost, increasing the risk of a crash.
Remedy
General Motors will notify owners, and dealers will inspect and make any necessary repairs on the steering wheel. These services will be provided at no charge to the customer. The safety recall began on May 21, 2013. Owners may contact General Motors at 1-800-521-7300. This is General Motors campaign number 13098.
Owner complaints
52 complaints4 involved a crash2 injuries
What owners report most
Latest complaints
- Engine
My car had problems with overheating. I check my oil and coolant levels. My car show check engine light so I took it to mechanics to get check. The invoice states possible blown head gaskets. I research online similar complaints with other Buick Encore 2013. I just this car March 2023 has about 89000. I am making payments.
- Engine · Fuel/propulsion system
The check engine light came and took the car to O'Reillys and was informed it had low turbo boost code took car to the dealership and they indeed confirmed that was the issue and that it would be over $3000.00 to fix!!! I bought this car 4 months ago and this seems to be an issue with a few other…
The check engine light came and took the car to O'Reillys and was informed it had low turbo boost code took car to the dealership and they indeed confirmed that was the issue and that it would be over $3000.00 to fix!!! I bought this car 4 months ago and this seems to be an issue with a few other owners as well Buick needs to recall this part!!! If not fixed it may cause deceleration or overheat and start to burn into the manifold of the exhaust. No other parties have looked at the car except the dealership. only lamp that came on was the check engine light and it was sometimes go off and then come back on.
- Power train
The turbo charger is underboost and can explode the engine with oil flying everywhere
- Engine
Turbo went out twice within 3 months. Also I waited for 6 weeks on a back ordered part. So much service work... Problem after problem this car IS a lemon. The paint literally fell off the mirrors within the first year.
- Engine
Check engine light came on was determined cadillac converter needs to be replaced only has 89105 miles on it
- Unknown or other
I wanted to register a concern about my 2013 buick encore. Two days ago, while on the highway, my sunroof literally exploded. The glass shards didn't injure me, but I felt helpless while on the expressway. There was nothing indicating concerns or issues with the sun roof, I am fortunate to escape…
I wanted to register a concern about my 2013 buick encore. Two days ago, while on the highway, my sunroof literally exploded. The glass shards didn't injure me, but I felt helpless while on the expressway. There was nothing indicating concerns or issues with the sun roof, I am fortunate to escape harm, but wanted gm to be aware of this danger. We have been lifelong general motors customers for over nearly 50 years, and felt the need to bring this to your attention.
- Engine · Fuel/propulsion system
Check engine light came on and then started flashing while in motion. The traction light came on and off repeatedly. The engine had reduced power and at times would only go 30-35mph even with pedal mashed all the way. I took the vehicle to o'reilly's and they checked the codes which show camshaft…
Check engine light came on and then started flashing while in motion. The traction light came on and off repeatedly. The engine had reduced power and at times would only go 30-35mph even with pedal mashed all the way. I took the vehicle to o'reilly's and they checked the codes which show camshaft sensor, crankshaft sensor, cylinder 2 misfire, turbo underboost code and ABS code. Seems like a lot of issues for a vehicle with only 67,000 miles.
- Engine · Fuel/propulsion system · Power train
The engine oil cooler IS leaking. The front driver axle shaft seal IS leaking. The car IS running too lean the check engine light IS on. I replaced the air filter and clean fuel injectors and the car IS sputtering and the check engine light IS still on. The car sputters when stationary as well as moving.
- Electrical system · Engine · Power train
TL* the contact owns a 2013 buick encore. The contact stated that the vehicle was experiencing electrical failures. One side of the vehicle was able to be heated through the vents while the other side was not able. The vehicle also jerked when the accelerator pedal was depressed. The vehicle was…
TL* the contact owns a 2013 buick encore. The contact stated that the vehicle was experiencing electrical failures. One side of the vehicle was able to be heated through the vents while the other side was not able. The vehicle also jerked when the accelerator pedal was depressed. The vehicle was taken to an independent mechanic where the electrical failure was confirmed. The dealer and manufacturer were not contacted regarding the jerking and heating failure. The failure mileage was 108,000.
- Engine
Early this year we start having problems with the check engine light coming on then the reduce power to engine coming on, so we took it back to the dealership we bought if from. So first we had to have three sensors changed, we did that and after that was done it still kept jumping on 4 time before…
Early this year we start having problems with the check engine light coming on then the reduce power to engine coming on, so we took it back to the dealership we bought if from. So first we had to have three sensors changed, we did that and after that was done it still kept jumping on 4 time before it stopped. Then june of this year it started back we took it back to the dealership then they tell us we need a new catalytic converter, have that replaced again it keeps doing 3 more times then it stops. Well we figure we have the problem solved, but no on 10/26/2016 as my sister IS getting on highway 57 in chicago the check engine light comes on and the reduce power to engine comes on, so now she IS pulled over on the entrance ramp trying to get this car to act right, finally after she had to keep starting it up and shutting it off she gets it act right , but the check engine light IS still on, after she left the event she was at the check engine light was off. Now on 11/04/2018 I'm on the dan ryan expressway in chicago one of our most busiest and dangerous highways it does it again, the check engine light comes on and the reduce power to the engine activates, so now I'm pulled over praying I don't get hit by a truck, I get it to act right finally and I get off just encase it do it again, I make it to my destination and when I get ready to leave the check engine light IS off. On 11/05/2018 I'm only 5 blocks from home and it does it again,i get it to act right after I have to keep starting it up and shutting it off and low and behold I get 10 blocks and it does it again get it to act right make it back home check engine light still on when I get to the dealership then turn it off and then back on and the check engine light IS off. This IS beginning to be a big problem cause it's going to cause a accident when it does that, and the dealership can't find the problem.
- Service brakes
TL* the contact owns a 2013 buick encore. The contact stated that while reversing out of the garage, the brakes squeaked and made a loud abnormal noise. There was no warning lights illuminated. The vehicle was taken to sid dillon buick GMC - fremont dealer (402-317-5718, 2420 e 23RD st, fremont, ne…
TL* the contact owns a 2013 buick encore. The contact stated that while reversing out of the garage, the brakes squeaked and made a loud abnormal noise. There was no warning lights illuminated. The vehicle was taken to sid dillon buick GMC - fremont dealer (402-317-5718, 2420 e 23RD st, fremont, ne 68025) where the brake pads were replaced. The failure recurred about two years later. The vehicle was taken back to the same dealer where the brake pads and the rotors were replaced on the rear brakes. The manufacturer was made aware of the failure and stated that there was no recall. the vehicle was repaired. The failure mileage was 26,437. *tt*jb
- Engine
TL* the contact owns a 2014 buick encore. While driving at an unknown speed, the contact heard an abnormal clicking noise coming from the engine and the check engine warning indicator illuminated. The vehicle was taken to bokman of wellsville chevrolet, buick, GMC, cadillac (81 s main st…
TL* the contact owns a 2014 buick encore. While driving at an unknown speed, the contact heard an abnormal clicking noise coming from the engine and the check engine warning indicator illuminated. The vehicle was taken to bokman of wellsville chevrolet, buick, GMC, cadillac (81 s main st, wellsville, ny 14895) where it was diagnosed that the pistons need to be replaced. The vehicle was not repaired. The manufacturer was contacted and advised the contact to call nhtsa to file a complaint. The vin was invalid. The failure mileage was 98,700. *Tt *tr
- Engine
Still having problems with the throttle body took it to the dealership on 2/9/2018 paid out $545.00 to have purge solenoid and evap flow changed and to have the throttle body cleaned and adjusted. Well 4 1/2 hours later the check engine light comes back on and it starts with this reduce power to…
Still having problems with the throttle body took it to the dealership on 2/9/2018 paid out $545.00 to have purge solenoid and evap flow changed and to have the throttle body cleaned and adjusted. Well 4 1/2 hours later the check engine light comes back on and it starts with this reduce power to the engine again. The reduce power to the engine did this 3 times and each time I had to shut the car off wait 30 seconds and restart the car and each time it did this I had to restart the car 4 time before it would go off and the car was able to be driven. the check engine light stayed on for 4 hours before it went off, well that didn't last long before I start having the same problem again on 2/11/2018 letting the car warm up the reduce power to the engine came on and I was still in the garage, that was 7:30 am then again at 8:05 then again at 8:37 so now again the check engine light IS on. I want get on the expressway cause of this for I might get killed or injured, gm really needs to do something about this and someone needs to make them repair this problem
- Engine · Vehicle speed control
TL* the contact owns a 2013 buick encore. While driving 35 mph, the contact noticed that the check engine and traction warning indicators illuminated. The contact also noticed that the accelerator pedal was not working properly. The contact pulled the vehicle over to the side of the road, turned…
TL* the contact owns a 2013 buick encore. While driving 35 mph, the contact noticed that the check engine and traction warning indicators illuminated. The contact also noticed that the accelerator pedal was not working properly. The contact pulled the vehicle over to the side of the road, turned off the vehicle for approximately two minutes, restarted the vehicle, and it operated normally. The dealer (glocker buick of ironton, 911 s 3RD st, ironton, oh 45638) informed the contact of an extended warranty for when the engine may go into reduce engine power mode. There were no recalls associated with the vehicle. The vehicle was repaired under the extended warranty. The dealer also informed the contact of a throttle body failure, which did not fall under the extended warranty. The manufacturer was made aware of the failure and informed the contact that the throttle body failure was not a part of the extended warranty; therefore, buick did not have to repair the failure. The failure mileage was 74,000.
- Engine
Lately I'm having a issue with this car, first my check engine light came on and IS still on and now all of a sudden I can be at a light or driving down the street and the engine power reduce warning comes across my display screen, I can't accelerate so I have to coast it to the side of the road…
Lately I'm having a issue with this car, first my check engine light came on and IS still on and now all of a sudden I can be at a light or driving down the street and the engine power reduce warning comes across my display screen, I can't accelerate so I have to coast it to the side of the road, shut it off, wait 30 seconds and restart the car. Sometimes I have to do this 2 or 3 times before it drives right again, so I went on the buick forum and see a lot of people are having the same issue, that they have had the throttle body changed and it makes no different, that it could happen again. So now I want get on the expressway just in case it wants to do it again, and I'm getting scared to drive it on the streets cause it keeps happening. Some say cause it's cold where the live but I feel it shouldn't be happening all, like on 1/8/2018 it happened this morning and the temperature outside IS 35 f and that's above freezing. What can be done about this cause gm IS not reporting it to the nhtsa, so if you don't go on there forum you don't know.....help scared to drive my car
- Vehicle speed control
TL* the contact owns a 2013 buick encore. The contact stated that while driving approximately 45 mph, the vehicle started to loose power and the acceleration decreased even when accelerator pedal was depressed. The vehicle was driven to the house at a very slow speed. The contact stated that the…
TL* the contact owns a 2013 buick encore. The contact stated that while driving approximately 45 mph, the vehicle started to loose power and the acceleration decreased even when accelerator pedal was depressed. The vehicle was driven to the house at a very slow speed. The contact stated that the vehicle was taken to coggins buick in jacksonville, florida approximately four times and they could not duplicate the failure. The failure had occurred numerous times. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 45,000. The vin was not available.
- Engine
TL* the contact owns a 2013 buick encore. While the vehicle was idling in the park position, the vehicle stalled without warning. The vehicle failed to restart. The manufacturer and dealer were not notified. The failure mileage was 47,000.
- Air bags
The warning light connected to the passenger side airbag intermittently displays the off sign even when an adult passenger IS in the seat. in the event of a crash the airbag will not deploy if the warning light reads off even if a passenger IS in the seat.
- Air bags
Passenger seat airbag sensor detects passenger about 60% of time, at random occasions setting in driveway or driving down the road. The 40% airbag IS off and out of service. we have dealt with GMC buick and they have run test at dealership could not come up a solution to the problem. If the airbag…
Passenger seat airbag sensor detects passenger about 60% of time, at random occasions setting in driveway or driving down the road. The 40% airbag IS off and out of service. we have dealt with GMC buick and they have run test at dealership could not come up a solution to the problem. If the airbag IS off at anytime the passenger IS at risk of greater injury in an accident, why IS 60% acceptable with buick management. thank you for your help.
- Air bags
TL* the contact owned a 2013 buick encore. While the contact's wife was driving 40-50 mph and attempting to avoid a deer, the driver lost control of the vehicle. The vehicle began to flip over and eventually landed on the passenger side. The contact stated that the front passenger and driver air…
TL* the contact owned a 2013 buick encore. While the contact's wife was driving 40-50 mph and attempting to avoid a deer, the driver lost control of the vehicle. The vehicle began to flip over and eventually landed on the passenger side. The contact stated that the front passenger and driver air bags did not deploy. The front end of the vehicle was damaged. The vehicle was towed. A police report was filed. The driver received injuries to the chest and shoulder, which required medical attention. The vehicle was not repaired and deemed totaled. The manufacturer was not made aware of the failure. The approximate failure mileage was 35,000.
- Unknown or other
Exhaust smell in car especially when air recycle button on. Smell IS worse at stops and after car IS returned to garage. Have complained to gm buick for three years. No cause found.
- Tires
TL* the contact owns a 2012 (na) buick encore equipped with continental conti pro contact tires, size: p215/55/r18 (na). The contact stated that two of the four tires continued to lose air pressure. The vehicle was taken to the dealer, but the cause of the failure was not determined. The tires were…
TL* the contact owns a 2012 (na) buick encore equipped with continental conti pro contact tires, size: p215/55/r18 (na). The contact stated that two of the four tires continued to lose air pressure. The vehicle was taken to the dealer, but the cause of the failure was not determined. The tires were rotated, but the failure recurred. The manufacturer was notified. The vehicle and tire failure mileage was 18,000. The vin and dot number were not available. *tr
- Engine and engine cooling · Seats
There are toxic fumes and an odor emanating from the interior of my 2013 buick encore. The upholstery seems to be the most likely source. The fumes have been causing a chronic burning sensation in our eyes, nose, throat, and which occasionally results in stomach discomfort and nausea. The fumes…
There are toxic fumes and an odor emanating from the interior of my 2013 buick encore. The upholstery seems to be the most likely source. The fumes have been causing a chronic burning sensation in our eyes, nose, throat, and which occasionally results in stomach discomfort and nausea. The fumes and odor intensify on sunny days and when taking extended trips. The issue has been reported to the gm dealer, where I purchased the car, over the past two years, however they have not taken action to resolve the issue, nor have they taken this matter seriously. we would like to get the car tested for toxic interior emissions, and would like help finding the proper testing facility or company that performs this test. Could you please recommend someone, whether a private company or governmental agency that performs this service. Any direction or idea would be extremely helpful at this point. Thank you very much for your attention and assistance. *tr
- Power train
Hesitation when accelerating to enter freeway or pass
- Air bags
Purchased a used 2013 buick encore with 21,115 miles. After two (2) months the passenger airbag light starting showing off when my wife was seated in the car, she weighs 110 lbs. It would come on then go off or not come on at all. Took car to nearby dealership, they stated "no problem, we can…
Purchased a used 2013 buick encore with 21,115 miles. After two (2) months the passenger airbag light starting showing off when my wife was seated in the car, she weighs 110 lbs. It would come on then go off or not come on at all. Took car to nearby dealership, they stated "no problem, we can adjust the sensor all the way down to 85 lbs." about half way home the passenger airbag off light came back on. After six (6) trips back to the dealership, which included replacing the seat sensor and the passenger presence module, the assistant service manager hooked up a computer to the car with my wife in the seat and the airbag light off. He said the computer was showing the seat occupied but the airbag disabled. He then stated he would have to keep the car and talk to the engineers at detroit. The next day I received a call from the service dept. Saying my wife would have to weigh 125 lbs before the airbag sensor would activate and it was normal for the airbag to be off and that it would actually be better for my wife if it the airbag didn't work. I find this totally unacceptable.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011989This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
- 11011900This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
- 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11011782This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
- 11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11011444This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool.
- 11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
- 11010651This service bulletin informs the technician of an alternate lift procedure that has been developed when the lift plate does not fit the top of the transmission case for 6T30, 6T35, 6T40, 6T45, and 6T50 Transmissions.
- 11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
- 11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 11010490This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 11009756This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
- 11009532This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009170This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11009039This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
- 11008986This Preliminary information communicatesdirection and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.
- 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
- 11008906This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 11008898The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
- 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007721This service bulletin provides information on AGM batteries that require less frequent charging in storage.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11007196This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
- 11007121This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
- 11007116This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11007115This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
- 11007095This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
- 11007091This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11006849This service bulletin provides information on regular inspection of the Seat Belt Lap Anchor.
- 11006682This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
- 11006670This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
- 11006644This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
Every Buick Encore model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.