2016 Cadillac CT6
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › Cadillac › CT6 › 2016
These records cover every 2016 Cadillac CT6. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2016 Cadillac CT6. Newest first.
General Motors, LLC (GM) is recalling certain 2016-2017 Cadillac CT6 vehicles. The Park/Position lights may be excessively bright. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk and remedy
Risk
The excessive brightness may affect the vision of other drivers, increasing the risk of a crash.
Remedy
Dealers will install right and left side in-line headlight jumper harnesses, free of charge. Owner notification letters were mailed November 3, 2021. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N162016079.
General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CT6 vehicles. The inboard child seat anchorage bars may have had excess structural adhesive applied during assembly, which can interfere with the installation of a child seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number…
Risk and remedy
Risk
If the child seat cannot be attached correctly to the anchorage bar, there is an increased the risk of injury.
Remedy
GM will notify owners, and dealers will inspect, remove any excess adhesive, and apply anti-corrosion primer to the inboard child seat anchorage bars, free of charge. The recall began August 3, 2018. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 18228.
General Motors LLC (GM) is recalling certain model year 2016 Cadillac CT6 vehicles manufactured July 21, 2016, to July 22, 2016. The bolt that connects the front passenger seat belt webbing to the seat's anchor plate may be missing. Without the bolt, the seat belt webbing may detach from the seat anchor.
Risk and remedy
Risk
If the seat belt webbing detaches from the seat anchor, the seat belt may not properly restrain the front seat passenger in the event of a crash, increasing the risk of injury.
Remedy
GM will notify owners, and dealers will replace the existing front passenger seat belt webbing anchor bolt, or install a bolt if it is missing, free of charge. The recall began on September 24, 2016. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 16035. Note: Owners are advised not to allow an occupant to sit in the front passenger seat until the recall remedy has been performed.
Owner complaints
11 complaints3 involved a crash2 injuries1 deaths
What owners report most
Latest complaints
- Air bags
The contact's husband owned a 2016 Cadillac CT6. The contact stated that while her husband was making a left turn, the vehicle was struck on the front passenger side by another vehicle. The contact stated that her husbands air bag did not deploy. Medical attention was needed, and the contact's…
The contact's husband owned a 2016 Cadillac CT6. The contact stated that while her husband was making a left turn, the vehicle was struck on the front passenger side by another vehicle. The contact stated that her husbands air bag did not deploy. Medical attention was needed, and the contact's husband was transported to the hospital, where he succumbed to his injuries. A police report was taken. The vehicle was towed to the tow lot, where it was deemed a total loss. The contact stated that there were no additional injuries. The manufacturer was not yet notified of the incident. The failure mileage was unknown.
- Engine
The turbo boost failed cylinder 2 ( after being repaired ) continues to show issues
- Power train
I am experiencing recurring transmission and drivability issues with my 2016 Cadillac CT6. 1.Rough Shifting: When shifting from park to reverse, the transmission shifts roughly, causing a noticeable jolt throughout the vehicle. 2.Fluid Leakage: I have observed fluid leaking from underneath the car…
I am experiencing recurring transmission and drivability issues with my 2016 Cadillac CT6. 1.Rough Shifting: When shifting from park to reverse, the transmission shifts roughly, causing a noticeable jolt throughout the vehicle. 2.Fluid Leakage: I have observed fluid leaking from underneath the car when parked in my driveway. However, the leak is inconsistent—it disappears for a few days after rain or washing my driveway but then reappears under similar conditions. 3.Delayed Shifting: When accelerating from a stoplight, there is a delay before the transmission engages, causing hesitation before the car moves forward. 4.Automatic Start-Stop Issue: The vehicle has an automatic engine shut-off feature that activates when stopping at a light. When I take my foot off the brake, the engine restarts abruptly, causing a harsh jerk that shakes the entire car. This makes it feel like the transmission or another component is not engaging smoothly. 5.Check Engine Light Issue: The check engine light came on for a day, but before I could take it to a repair facility, it turned off on its own. Because of this, I was unable to retrieve any diagnostic codes. I am concerned these issues indicate a faulty transmission system or related defect that may worsen over time. I request an investigation into whether this is a common defect in the 2016 Cadillac CT6 and if any recalls or manufacturer repairs are available.
- Power train
The car keep losing power pressure when driving it's jerk when put into gear
- Power train
The contact owns a 2016 Cadillac CT6. The contact stated that while in reverse, the vehicle accelerated inadvertently. The brake pedal was depressed to stop the vehicle. Additionally, the contact stated while driving between 30-45 MPH on several occasions, the gears shifted, and the vehicle jolted…
The contact owns a 2016 Cadillac CT6. The contact stated that while in reverse, the vehicle accelerated inadvertently. The brake pedal was depressed to stop the vehicle. Additionally, the contact stated while driving between 30-45 MPH on several occasions, the gears shifted, and the vehicle jolted forward. Additionally, that contact stated that the vehicle was constantly shaking. The vehicle was taken to a dealer where the failure was first not able to be duplicated. The vehicle was taken to another dealer for the third time where it was diagnosed that an unknown harness needed to be replaced. The vehicle was repaired, but the failure recurred a month later. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 19,000.
- Fuel/propulsion system · Power train · Unknown or other
Approximately in November 2022, I was driving my 2016 Cadillac CT6. While operating at a normal speed of 40 mph, while in traffic the vehicle began to hesitate and a loss of power. The vehicle was towed to Waldorf Cadillac & Chevrolet. The vehicle was diagnosed with a transfer case issue. The…
Approximately in November 2022, I was driving my 2016 Cadillac CT6. While operating at a normal speed of 40 mph, while in traffic the vehicle began to hesitate and a loss of power. The vehicle was towed to Waldorf Cadillac & Chevrolet. The vehicle was diagnosed with a transfer case issue. The vehicle in the repair shop for approximately 4 months. I retrieve my vehicle in February 2023, with a brand-new Transfer Case with a price tag of $2,200.00. On Thursday, August 3, 2023, I managed to drive the vehicle back to Waldorf Cadillac & Chevrolet to have to vehicle repaired. The vehicle is doing the same thing it was doing , when the vehicle was previously in the Repair Shop. The Technician informed me that Cadillac recommend the fluid in the transmission be changed to a high-performance fluid. This recommendation was issued to the dealers several months ago. Now the dealer is charging me approximately $1,000.00 for Transmission Fluid. I asked the Technician why the problem wasn't corrected while previously in the shop. No reply. If Cadillac knows this is the problem, why is the customer being charged for this service, if this will correct the problem. There is 64,000 miles on my vehicle.
- Power train
Vehicle has sudden violent forward Jerking motion at stops, delayed performance when accelerating ,hard shifting when changing gears, clunking noise when shifting into low gear
- Air bags
Vehicle involved in a severe accident, airbags did not deploy. The vehicle was in motion on a hwy. Vehicle was struck by oncoming traffic and then launched into a ditch. None of the airbags deployed during the incident.
- Engine
When I am turning under 25 mph, I accelerate and there IS a delay and a drag before the vehicle starts to accelerate. If I do not allow room, I could get hit because there IS a delay. Very dangerous. Almost feels like a vacuum issue.
- Power train
Car will not respond for at least 2 seconds during a slow, rolling stop, when trying to accelerate again. Unable to perform evasive manuever, if needed, secondary to the delay to accelerator input. Harsh 2-1 downshifts also at slow speeds and can even feel as though you were struck from behind.…
Car will not respond for at least 2 seconds during a slow, rolling stop, when trying to accelerate again. Unable to perform evasive manuever, if needed, secondary to the delay to accelerator input. Harsh 2-1 downshifts also at slow speeds and can even feel as though you were struck from behind. Highway driving IS excellent; city driving challenging with the transmission. The driver has to learn how to drive this vehicle. Find it very unusual after owning 5 other cadillacs and never had this problem. I bought this car as a pre-owned certified vehicle from cadillac dealer. The car had 650 miles on it and I truly beatiful/showroom condition. I had the transmission re-flashed, which provided perhaps a 1-2 days relief. I will continnue to persue with dealer, but wanted you guys to be aware. Cadillac should fix the problem; new/different type of transmission or re-work the 8l45/8l90's with differnet vlaves/software or buy it back from me.
- Suspension · Unknown or other · Wheels
This car has safety issues. I purchased a year ago. The axle and wheel broke off in on the car within 30 days. The car has huge manufacturer breakdown. It wouldn't start didn't care what gear it was in it was rolling and almost ran over my friend and ran off into a ditch. I have had several…
This car has safety issues. I purchased a year ago. The axle and wheel broke off in on the car within 30 days. The car has huge manufacturer breakdown. It wouldn't start didn't care what gear it was in it was rolling and almost ran over my friend and ran off into a ditch. I have had several accidents in car due to the rear suspension. Shaking. I brought it in and no one can seem to duplicate it. Both tires have blow off this 2016 CT6 with 23K miles on it I bought it with 26 miles on it 100K warranty no deductible, scratch dent and ding repair and gmac or frank kent where I purchase the car no will the dealers. I bought the extra contracts for are blowing me off. This IS ridiculous the car IS in the shop now b/c it tore off both mirrors backing into garage. I have no side mirror. The car was driving itself they correct IS self and backed into wall. Blowout of new tires, navigation's issue telling me to go to the wrong places but screen shows something else. Having to call onstar just to check diagnostics to see if new car IS okay. But they came back with green with all the bent, axle broken off wheel, blowouts navigation issues auto-stop and indicator lights not working in the car.i wonder if the wheel IS about to break off again with it being bent on the right side. They say still safe to drive! Really! I want this car fixed or another car. Its been in the shop more than it has been with me. I had to purchase new cash due to this right side and suspension. The best place for the car now IS where it IS in the ship. Steering car IS out of line pulls to right hard to steer due to AWD car
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011989This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
- 11011900This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
- 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11011782This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
- 11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11011444This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool.
- 11011436This Preliminary information communicates for Technicians installing a Service Replacement Transmission Assembly to contact Technical Assistance to make sureunit is not suspect of a snap ring concern prior to installation.
- 11011420This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
- 11011406This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".
- 11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
- 11011119This Preliminary information communicates to dealers GM is working on a solution for outdated Apps
- 11010576This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
- 11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
- 11010495This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S. Only).
- 11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 11010490This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11010488This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
- 11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 11009756This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
- 11009532This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009170This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11009039This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
- 11009037This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
- 11008986This Preliminary information communicatesdirection and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.
- 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
- 11008906This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 11008898The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
- 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007771This Preliminary information communicates diagnostic information for vehicles with transmission noise.
- 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007721This service bulletin provides information on AGM batteries that require less frequent charging in storage.
- 11007716This service bulletin provides information on the new oil filter UPF63R to be used on the HFV6 Engines.
- 11007703This Preliminary information communicates diagnostic information for vehicles with transmission noise
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
Every Cadillac CT6 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.