2026 Cadillac Vistiq
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Cadillac › Vistiq › 2026
These records cover every 2026 Cadillac Vistiq. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2026 Cadillac Vistiq. Newest first.
General Motors, LLC (GM) is recalling certain 2026-2027 Cadillac Vistiq vehicles. When the power fold feature is activated, the third-row power seatback may fail to reverse when enountering a person.
Risk and remedy
Risk
A person, especially a child, may be trapped by a rear powered seatback, increasing their risk of injury.
Remedy
Dealers will reprogram the software for the folding seat module, free of charge. Owner notification letters were mailed August 6, 2026. Owners may contact Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N262555780. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 18, 2026.
General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Coupe, Corvette Convertible E-Ray, Equinox, Silverado 1500…
Risk and remedy
Risk
Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
Remedy
Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GM customer service at 1-866-467-9700, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N252540430. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 26, 2026.
General Motors is recalling certain 2026 Cadillac Vistiq electric vehicles. The radio may not have been set to the correct status to download the electronic owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, “Child Restraint Anchorage Systems.”
Risk and remedy
Risk
Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
Remedy
Dealers will reset the vehicle radio which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed December 30, 2025. Owners may contact Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is A252516680. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 25, 2025.
General Motors (GM) is recalling certain 2026 Cadillac VISTIQ vehicles and 2025 Cadillac LYRIQ vehicles. The bolts attaching the high voltage battery to the interior floor may be missing or loose.
Risk and remedy
Risk
An improperly secured battery may become damaged in a crash, increasing the risk of a fire.
Remedy
Dealers will inspect the high-voltage battery bolts and replace or re-tighten the bolts, as necessary, free of charge. Owner notification letters are scheduled to be mailed September 8, 2025. Owners may contact Cadillac customer service at 1-800-333-4223. GM's number for this recall is N252511300.
Owner complaints
22 complaints1 injuries
What owners report most
Latest complaints
- Seats
The contact owns a 2026 Cadillac Vistiq. The contact received notification of NHTSA Campaign Number: 26V394000 (Seats); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The…
The contact owns a 2026 Cadillac Vistiq. The contact received notification of NHTSA Campaign Number: 26V394000 (Seats); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the third-row power seat back failed to slide backwards. The dealer was made aware of the failure but confirmed that parts were not yet available. The manufacturer was notified of the failure by email and by phone. The failure mileage was 4,200.
- Electrical system · Seats
This complaint concerns the manufacturer's conduct of this recall, not the existence of the defect. A safety recall was issued for 2026 Cadillac VISTIQ vehicles for a third-row power seatback that may fail to reverse when it encounters an occupant. The manufacturer's original filing with this…
This complaint concerns the manufacturer's conduct of this recall, not the existence of the defect. A safety recall was issued for 2026 Cadillac VISTIQ vehicles for a third-row power seatback that may fail to reverse when it encounters an occupant. The manufacturer's original filing with this agency stated the remedy as replacement of the folding third-row seat module, and stated that disabling the feature was an option only for dealership inventory vehicles and for owners who chose it. That filing also stated that once replacement parts became available, the feature would be reinstated through a separate customer satisfaction campaign. The manufacturer then amended the filing twice: first deleting the owner-election language so that the feature "will be disabled," then changing the remedy type from "Replace" to "Software" and deleting the planned owner notification date entirely. What was actually performed on this vehicle was neither a module replacement nor a software reprogram. The third-row power-folding function was simply disabled during a routine maintenance visit, without the owner's knowledge or consent, and with no owner notification letter ever received. The recall nonetheless now shows as completed. Component: the third-row power-folding seat module and its electrical control. Inspectable on request. Safety relevance: the feature is permanently non-functional and the recall is closed as remedied, although the remedy described in the operative filing has not been performed. No owner notification, no parts, and no completion date have been provided; the manufacturer states it has no estimated timeframe. Confirmed by: an authorized dealer performed the disablement; the manufacturer acknowledged it in writing. Warning lamps: none. The only sign was a recall indicator in the vehicle's mobile app; the feature was found not to work.
- Electrical system
Vehicle displayed a 'Lithium Ion Battery – Schedule Service Now' warning within approximately one month of delivery. Dealership service records later obtained by our attorney show the identical diagnostic condition was already present and was cleared via a system reset on the date of delivery…
Vehicle displayed a 'Lithium Ion Battery – Schedule Service Now' warning within approximately one month of delivery. Dealership service records later obtained by our attorney show the identical diagnostic condition was already present and was cleared via a system reset on the date of delivery, October 23, 2025, without disclosure to us. The defect was 'repaired' in December 2025 (diagnostic code P13FB, coolant control valve replacement) but recurred in May 2026, with the warning consistently reappearing whenever ambient temperature rose above approximately 80°F, accompanied by complete loss of air conditioning. The vehicle has been out of service since June 4, 2026. We consider this a potential safety issue given the recurring high-voltage battery fault and are concerned other VISTIQ owners may be experiencing the same condition without knowing it was present before delivery. Since retaining legal counsel, a temporary repair was made, but the vehicle is now also subject to a manufacturer recall that renders the third row unusable, with no permanent remedy currently available. We are concerned this reflects an unresolved and possibly unfixable condition affecting vehicle safety and usability.
- Unknown or other
I have gotten 7 recall letters from them and also 3 phone calls and have tried numerous times to take the car in to get fixed but everytime im told by Beverly Hills Cadilac that they dont have the part yet.
- Seats
My 2026 Cadillac Vistiq is covered by NHTSA Recall 26V394 (GM N262555780), concerning a third-row power-folding seatback that may fail to auto-reverse when it strikes an obstruction, risking entrapment of smaller occupants, particularly children. Component: the third-row power-fold seatback module…
My 2026 Cadillac Vistiq is covered by NHTSA Recall 26V394 (GM N262555780), concerning a third-row power-folding seatback that may fail to auto-reverse when it strikes an obstruction, risking entrapment of smaller occupants, particularly children. Component: the third-row power-fold seatback module and its power harness. Available for inspection on request. On [DATE], an authorized Cadillac dealer performed the interim recall remedy by disconnecting the power harness under the cargo floor trim. The Vistiq third row is power-actuated only, with no manual fold mechanism, so disconnecting the harness locks the seats in whatever position they occupy at that moment. I was not asked which position I wanted. The seats were left [FOLDED FLAT / describe] and cannot be raised. The third row is now completely unusable as seating. The dealer performed and confirmed this work; a repair order exists. I later asked the dealer to reconnect the harness, cycle the seats upright, then re-disable the power-fold so the seats would remain usable as seating pending the permanent module. The dealer refused. I also requested courtesy transportation adequate to my family's seating needs. The dealer refused. No availability date for the replacement module has been provided. Safety impact: this is a three-row SUV that now seats five. Occupants who would otherwise use the third row must sit elsewhere or travel separately. No warning lamps or messages preceded this; the loss of function is the result of the recall remedy itself, not a component failure. I am reporting this because the interim remedy eliminated a functional seating position, the dealer refuses to restore it in any usable configuration, and no timeline exists for the permanent repair. If the remedy is being administered this way generally, other owners in the recall population are losing third-row occupant capacity with no recourse.
- Electrical system · Fuel/propulsion system · Power train
I leased a new 2026 Cadillac VISTIQ on XXX. The vehicle had approximately 960 miles when the incident occurred. After DC fast charging at a Tesla Supercharger in Las Vegas, NV, the charging session did not complete normally. Shortly afterward, the vehicle displayed a “Reduced Acceleration – Drive…
I leased a new 2026 Cadillac VISTIQ on XXX. The vehicle had approximately 960 miles when the incident occurred. After DC fast charging at a Tesla Supercharger in Las Vegas, NV, the charging session did not complete normally. Shortly afterward, the vehicle displayed a “Reduced Acceleration – Drive with Care” warning message and vehicle performance was significantly reduced. The air conditioning also stopped cooling properly while outside temperatures exceeded 100°F. Because vehicle acceleration was limited and the warning indicated reduced propulsion performance, I did not feel comfortable continuing to operate the vehicle. I canceled a planned trip from [XXX] to [XXX] because I no longer believed the vehicle was reliable for highway travel. The vehicle was taken to the selling Cadillac dealership for diagnosis and remains available for inspection. At the time of this complaint, I have not yet received the dealership’s diagnosis or repair findings. This incident occurred on a brand-new vehicle with fewer than 1,000 miles. I am submitting this report because a sudden reduction in propulsion immediately following DC fast charging could create a safety concern if it occurs while merging, passing, or traveling at highway speeds. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Equipment › Electrical › Accessory battery › Charge management(bms)
I am filing a complaint regarding a GM Ultium Home EV Charging Station that failed while still under warranty. GM acknowledged the failure and sent a replacement, but the replacement was not equivalent to the original product. My original charger was a plug in model, but GM sent a hard wired model…
I am filing a complaint regarding a GM Ultium Home EV Charging Station that failed while still under warranty. GM acknowledged the failure and sent a replacement, but the replacement was not equivalent to the original product. My original charger was a plug in model, but GM sent a hard wired model, which requires professional installation costing approximately $450. GM stated they no longer manufacture the plug in version and refused to provide an equivalent replacement or cover the installation cost. I contacted the GM EV Concierge (Case # 95387763)multiple times and escalated the issue. GM responded but continues to refuse to honor the warranty by either (1) providing a like for like replacement, or (2) covering the installation cost required solely because GM discontinued the original model. GM also suggested I “sell the charger” if I did not want to pay for installation, which is not a valid warranty remedy. The GM EV Concierge advised they stopped manufacturing the model of the EV charger I was sold because there were multiple failures. This situation leaves me without a functioning EV charger and forces me to pay out of pocket for a problem caused by GM’s product discontinuation. The failure of the charger and GM’s refusal to provide an equivalent replacement raises concerns about safety, reliability, and GM’s compliance with warranty obligations for EV charging equipment. I am requesting NHTSA’s review because this appears to be a pattern of GM not honoring warranty requirements for EV charging equipment, and consumers are left without safe and functional charging options. I would like a refund of the price I paid for the charger since they will not honor their warranty.
- Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings · Service brakes
need this case escalated immediately as a serious safety incident. [XXX] around While driving my 2026 Cadillac Vistiq on [XXX] around [XXX]pm doing approximately 45 MPH. The vehicle suddenly and violently activated automatic emergency braking with no vehicle, pedestrian, animal, or obstacle…
need this case escalated immediately as a serious safety incident. [XXX] around While driving my 2026 Cadillac Vistiq on [XXX] around [XXX]pm doing approximately 45 MPH. The vehicle suddenly and violently activated automatic emergency braking with no vehicle, pedestrian, animal, or obstacle anywhere near me. The dash displayed a warning similar to:“Front Collision detected Brake now” The braking was severe enough to throw me violently forward and backward in my seat, causing neck and back pain that has continued after the incident. This was not normal operation. The vehicle created a dangerous situation and could have caused a rear-end collision if another vehicle had been following closely. I am requesting: Full diagnostic retrieval of all Forward Collision / AEB event data Inspection and calibration of all front collision sensors, cameras, radar systems, and Super Cruise related modules Documentation of any known technical service bulletins, software issues, or engineering investigations related to phantom braking or unwanted brake assist activation Written confirmation of findings Immediate escalation to GM Technical Assistance and Cadillac Engineering I also request preservation of all vehicle event data associated with this incident. This event caused physical injury symptoms including neck and back pain consistent with whiplash-type force from abrupt emergency deceleration. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Seats · Service brakes
4 months at the dealer and they can't figure it out. Also the rear midddle seat bench it's a nightmare to retract or open.i won't recommend this car.
- Visibility/wiper
The shiny plastic piece behind dash screen & the back of the dash screen itself create a reflection in the windshield through the entire drivers side of the car. It seems both distracting and dangerous as with any amount of sunlight you are essentially always looking through that glare to see the road.
- Electrical system
This is the second time the EV charging system has alerted for overheating and inability to charge. The dealer has now had the car for 2 weeks this second time. It was in the shop for 4 days the 1st time when the issue was not fixed. I was in the vehicle with my small child and had no air conditioning as well.
- Unknown or other · Vehicle speed control
The dashboard/infotainment screen keeps alerting and going blank. I will be driving and will no longer know how fast I am going, nor if my blinkers work, or have any control of the screen. This will stay like this for seconds to hours. I have taken the vehicle in several times (Invoices from…
The dashboard/infotainment screen keeps alerting and going blank. I will be driving and will no longer know how fast I am going, nor if my blinkers work, or have any control of the screen. This will stay like this for seconds to hours. I have taken the vehicle in several times (Invoices from 8/26/26, 9/11/25, 10/21/25) and eventually had the F module replaced. This resulted in the system working for a time. Then on February 20th, 2026 the issue began again while driving. I tried a system reset on the dashboard, which seemed to resolve the issue for a time. The issue again began on 3/14/26 while driving. I again performed a system reset but the problem remains. I am unable to tell how fast I am going or if any of the electronics work. The onstar light is red and I do not get any response from the system controls. I have lots of videos of these issues saved to my phone and reported to Uftring Montgomery in Peoria Illinois
- Forward collision avoidance › Adaptive cruise control
Ok this is getting old, I'll leave this one here then I'm done for now. I was driving to work like I always do and came up on this curve on the road. Not an intersection or an off ramp, the road just curved. So I figured SuperCruise right! Before I bought the car everybody on YouTube was raveling…
Ok this is getting old, I'll leave this one here then I'm done for now. I was driving to work like I always do and came up on this curve on the road. Not an intersection or an off ramp, the road just curved. So I figured SuperCruise right! Before I bought the car everybody on YouTube was raveling about how great it was so me leaving from my old school regular low income cruise control to SuperCruise was a major step. I was doing good in life! Too bad it almost ended that day. So I'm doing the speed limit, like 60 or 65mph second from the far left lane SuperCruise is on, light traffic, hit the curve, not thinking anything about it. Next thing I know the car departs my lane and goes two lanes over! Now I'm on the far right lane! No warnings, no turn signals, no seats vibrating this time. Luckily for me the car in the lane to my right slowed down to get out of the way and there wasn't a car in the lane to the right of him where I ended up. This was before I came to distrust the system so I didn't even anticipate it. Anyways I have since driven that road a couple times and this doesn't always happen. If there's heavy traffic it stays in its lane but if there's traffic it thinks the road is it's so it's hit or miss. Even the car doesn't know that's going on.
- Forward collision avoidance › Adaptive cruise control
While driving home from work using SuperCruise, I almost died! Luckily I was paying attention that's why I'm here to give this testimony. I could have been doing this from another realm if my guardian angel wasn't watching over me. So there I was just using my SuperCruise doing 70mph. There was no…
While driving home from work using SuperCruise, I almost died! Luckily I was paying attention that's why I'm here to give this testimony. I could have been doing this from another realm if my guardian angel wasn't watching over me. So there I was just using my SuperCruise doing 70mph. There was no traffic clear skies mid afternoon. Now I was using Google maps which is integrated into the infotainment system or so I thought. While coming up on an intersection/exit/merger Google maps showed red traffic at that merger (which is probably the reason why I'm still alive); however my car didn't slow down at all in anticipation. So approaching the congestion it was completely stopped cars due to heavy traffic. Remind you up until this section there was practically no traffic. All of a sudden, traffic! My car literally kept going at 70mph not recognizing the stopped cars ahead of me! Luckily for me 1:) Google maps showed me this traffic jam miles before and 2:) I have come to expect the Super Unreliability of SuperCruise so I wanted to see if it will recognize it, or when. It didn't! It kept going FULL SPEED AHEAD into the completely stopped cars. Finally at the last second I stomped on my breaks and guess what happened! My red SuperCruise disengaged lights went off, the seats were vibrating and the most comical of them all, my collision alert lights went off. So the car was telling me I was about to collide with another vehicle after setting me up for said collision! I couldn't believe it! I stopped just in time to avoid this collision thank God, but SuperCruise never disengaged until I hit the brakes and it almost killed me!
- Forward collision avoidance › Adaptive cruise control
This happens every single time I use SuperCruise when driving back from work. Luckily I caught it the first time it happened so I'm alert now. While hitting a curve to the right to enter a freeway leaving from another freeway, SuperCruise abruptly disengaged going 55mph almost running me into the…
This happens every single time I use SuperCruise when driving back from work. Luckily I caught it the first time it happened so I'm alert now. While hitting a curve to the right to enter a freeway leaving from another freeway, SuperCruise abruptly disengaged going 55mph almost running me into the wall! Yes lights flashed and the seats vibrate but there were no early warning signs and if I hadn't taken control immediately I'll be in a coffin right now. Again it's an on going problem, I'm sure, or I hope somebody has reported this by now but this happens every single time on this curve no matter the time of day or weather conditions. I don't know how this is legal. It's a death trap. There are more problems, however I just found out about this website. This is just my first form.
- Unknown or other
Completely lost power because battery ran out, and since Cadillac only provided a digital owner's manual, not a printed one, it could only be accessed if the vehicle had power. We were stranded in an area without cell service and could not consult a manual to determine what to do. Cadillac's own…
Completely lost power because battery ran out, and since Cadillac only provided a digital owner's manual, not a printed one, it could only be accessed if the vehicle had power. We were stranded in an area without cell service and could not consult a manual to determine what to do. Cadillac's own website throws an error when trying to access the digital PDF at https://www.cadillac.com/support/vehicle/manuals-guides. This is a safety issue, not merely convenience.
- Visibility/wiper
Light colored grill on dash behind the display reflects sunlight badly onto the windshield and impairs driving vision. Should be a mat-black color. Problem is present on all 2026 Vistiq cars.
- Unknown or other
The 2 silver speaker covers (located on each corner) and griddle panel (located behind the steering wheel) on the dashboard. When driving against the sun, The reflections of the covers and panel glare against the windshield and causing the visibilty of driving. Everything should be a clear view on the windshield when driving. Please see phots on the glares on the windshield.
- Visibility/wiper
I have observed significant glare from the dashboard reflecting onto the windshield, especially during daylight driving and when sunlight hits at certain angles. The reflection obstructs the driver’s forward visibility, making it difficult to see the road clearly and creating a potential safety…
I have observed significant glare from the dashboard reflecting onto the windshield, especially during daylight driving and when sunlight hits at certain angles. The reflection obstructs the driver’s forward visibility, making it difficult to see the road clearly and creating a potential safety hazard. This issue occurs regularly in sunny conditions and has not been resolved by adjusting seating position, cleaning the windshield, or using polarized sunglasses. I believe this glare presents a visibility defect that increases the risk of an accident.
- Visibility/wiper
Silver dash covering immediately behind the instrument cluster is highly sun reflective affecting driving vision. The dash material should be black in color.
- Unknown or other
The glare from the dash to the windshield on occasion is so severe that it is impossible to see/avoid a pedestrian or other vehicle close in front of you. This is a major safety issue.
- Electrical system · Forward collision avoidance › Adaptive cruise control · Service brakes
I believe the issue involved Super Cruise, forward collision warning, and automatic emergency braking systems. The vehicle is currently at the dealership and available for inspection. It has been there since 6/22/25 because the brakes and rotors are on backorder. While driving on the highway in the…
I believe the issue involved Super Cruise, forward collision warning, and automatic emergency braking systems. The vehicle is currently at the dealership and available for inspection. It has been there since 6/22/25 because the brakes and rotors are on backorder. While driving on the highway in the middle lane on a Sunday afternoon, I activated adaptive cruise after the vehicle had been parked for over 2 hours. After driving seven miles, the car suddenly jolted to a stop in the middle lane, as if we had been hit. We hadn’t—but cars were forced to swerve around us at highway speeds. If traffic had been heavier, this could have caused a serious crash. I exited safely to a mall parking lot, where the car began smoking from the brake area and gave multiple warnings, including “Reduce braking to avoid overheating.” The car remained parked, but the messages continued. A tow truck driver later said the brakes appeared to have caught fire because of how charred they were. I have video of the smoke and warning messages. This is a major safety concern. No. The issue has not been reproduced due to the parts being unavailable. The car has remained at the dealer since 6/22/25. Not to my knowledge. Only the dealer has had physical access to the vehicle since the incident. Just before the event, I saw a brief message on the screen, possibly “Auto Collision Not Engaged.” I had used Super Cruise previously without issue. No prior warning signs appeared before this failure.
Every Cadillac Vistiq model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.