Equipment description: electronically unit injected diesel engines used in combination with eaton 10 and 18 speed autoshift transmissions. the engines can stall because of software problems.
Risk and remedy
Risk
Increased steering effort can occur.
Remedy
Dealers will update these engines with software changes.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
10191937C15/C18 engine applications are seeing some water pumps fail due to excessive coolant leaks from the weep hole in both machine and industrial engine applications. While occasional leaks from the weep hole are not uncommon and completely normal, excessive leaking has been found on some water pumps that failed.
10158770Product Link models PL121/321s will stop sending data after April 6th, 2019. Date codes will appear as if coming from the past so the customer interface (UI) will not recognize those back dated messages and no data will appear in the UI.
10054714Caterpillar: information regarding availability of new liner o ring seal that improves geometry for easier installation in certain engines. Models C10, C11, C12, C13. No years listed.
10048839Caterpillar: the policy of re-using turbocharger turbine housings, with cracks, in volute of housing, has been re-announced and special instruction for installation of remanufactured turbochargers. Models C-12, C-13, C-15, C-16. No model years listed.
10041567Caterpillar: on certain commercial engines new water pumps are being used.
10031011Caterpillar: product improvement program for inspecting and possibly reworking or9749, or9750, and 148-2144 cylinder heads in dealer parts stock. Some cylinder heads were assembled with intake and exhaust valves in the incorrect position. No model years listed.
Every Caterpillar C12 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.