2024 Chevrolet 3500HD

Owner complaints

What owners report most

1. Air bags1
2. Engine1
3. Latches/locks/linkages1
4. Power train1

Latest complaints

• Sep 4, 2025TX4,205 mi
  Air bags · Engine · Power train
  The contact owns a 2024 Chevrolet Silverado 3500HD. The contact stated that while driving at various speeds, the vehicle jerked, with the check engine and several other unknown warning lights illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact…

  The contact owns a 2024 Chevrolet Silverado 3500HD. The contact stated that while driving at various speeds, the vehicle jerked, with the check engine and several other unknown warning lights illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that an unknown part was replaced. The contact stated that on a separate occasion, while driving at various speeds, the vehicle jerked and failed to accelerate as intended while depressing the accelerator pedal. The check engine warning light and several other unknown warning lights were illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that the sensor kit and fuel level sensor were replaced; however, the failure persisted. The contact stated that on a separate occasion, the check engine warning light illuminated. The vehicle was taken to a different dealer, ValMark Chevrolet in New Braunfels, TX, where it was diagnosed that the engine control module, gateway module, service brake light and steep sensor had failed. The shaft sensor, gasket, and passenger’s side rear axle were replaced. The dealer test-drove the vehicle and informed the contact that the codes were cleared. Afterward, the contact was informed that the codes were not reset. Most recently, an abnormal sound was coming from the drive line between one and nine miles per hour, intermittently. The vehicle was not diagnosed or repaired after the most recent failure. The contact informed the dealer that the air bag warning light was illuminated. The dealer diagnosed that the overhead console needed to be replaced. The vehicle was replaced. The driver's seat frame seized and was replaced. The contact stated that the lights across the dashboard were flashing. Most recently, while the contact's husband was driving at various speeds, the transmission failed to function as intended. The vehicle was taken to the dealer, where it was diagnosed with transmission failure. The transmission was replaced.

• Oct 3, 2024MI60,000 mi
  Latches/locks/linkages
  The contact owns a 2024 Chevrolet Silverado 3500. The contact stated that the tailgate opened unexpectedly. The contact stated that he had not left the tailgate partially secured and the failure was recurring. The contact had taken the vehicle to a local dealer, where it was diagnosed and…

  The contact owns a 2024 Chevrolet Silverado 3500. The contact stated that the tailgate opened unexpectedly. The contact stated that he had not left the tailgate partially secured and the failure was recurring. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the tailgate release switch needed to be replaced. The vehicle was not repaired. The dealer related the failure to NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages). The VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 60,000.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11012003This service bulletin provides a service procedure to correct customer concerns of Air Conditioning (A/C) Not Working and/or Blows Warm Air.
• 11011996This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or USB Receptacle Inoperative.
• 11011989This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
• 11011900This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
• 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
• 11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
• 11011706THis Informational bulletin provides important instructions for contacting the Fleet Action Center for repair authorization prior to replacement of certain parts.
• 11011694This Preliminary information communicates Thus the active safety systems maybe inoperable and to perform a module reset to correct.
• 11011693This Preliminary information communicates how to recover the Image Processing Module.
• 11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
• 11010576This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
• 11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
• 11010495This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S. Only).
• 11010492This service bulletin provides information for dealers/technicians on New Labor Operations for Limited Production Option (LPO) Calibrated Accessories.
• 11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
• 11010488This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
• 11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
• 11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
• 11009760This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
• 11009756This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
• 11009532This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
• 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
• 11009039This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
• 11009037This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
• 11008966This technical bulletin provides a procedure for the techs to replace the forward check ball and separator plate if found the cause of the customers concern of No Forward Gear When Shifting from Park to Drive and/or Reverse to Drive.
• 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
• 11008906This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
• 11008898The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
• 11008000This bulletin provides information on Wiper Blade Maintenance Tips.
• 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
• 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
• 11007721This service bulletin provides information on AGM batteries that require less frequent charging in storage.
• 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
• 11007155This informational bulletin advises the technician that the engine and related parts will be debited if found that the tech did not properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.
• 11007121This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
• 11007115This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
• 11007095This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
• 11006682This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
• 11006670This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
• 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

Every Chevrolet 3500HD model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.