2002 Chevrolet Envoy
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Chevrolet › Envoy › 2002
These records cover every 2002 Chevrolet Envoy. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
22 complaints3 involved a crash1 involved a fire3 injuries
What owners report most
Latest complaints
- Air bags
TL* the contact owns a 2006 (na) chevrolet envoy. The contact stated that the air bag indicator illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. the manufacturer was not notified. The failure mileage was 178,111.
- Fuel/propulsion system
Fumes came inside of the car because the fuel tank leaks....could be running or stationary...
- Fuel/propulsion system
Fuel leaking from above the tank. Seems to be puddeling on top and spill off during turns and acceleration. In parked position, fuel drips at a fast pace estimated at 1 drip per second. leak IS aggressive and poses an extreme danger and possible loss of life.
- Air bags
TL* the contact owned a 2002 chevrolet envoy. While driving approximately 40 mph, the driver lost control of the vehicle, slid off the road, and crashed into a tree. The air bags did not deploy. The driver sustained unknown injuries and required medical attention. A police report was not filed. The…
TL* the contact owned a 2002 chevrolet envoy. While driving approximately 40 mph, the driver lost control of the vehicle, slid off the road, and crashed into a tree. The air bags did not deploy. The driver sustained unknown injuries and required medical attention. A police report was not filed. The vehicle was destroyed and towed to an impound lot. The vehicle was not diagnosed and the manufacturer was not made aware of the failure. The approximate failure mileage was 90,000. The vin was unavailable.
- Electrical system · Visibility › Power window devices and controls
TL* the contact owns a 2002 chevrolet envoy. The contact stated that the driver side master power switch for the windows and doors failed. The contact mentioned that the windows failed to open or close. The vehicle was not diagnosed or repaired. The contact referenced nhtsa campaign number…
TL* the contact owns a 2002 chevrolet envoy. The contact stated that the driver side master power switch for the windows and doors failed. The contact mentioned that the windows failed to open or close. The vehicle was not diagnosed or repaired. The contact referenced nhtsa campaign number: 12v406000 (electrical system, visibility) and nhtsa campaign number: 13v248000 (electrical system, visibility). The manufacturer was notified of the failure. The failure mileage was unknown. Updated 02/02/15*lj
- Visibility › Windshield wiper/washer
TL* the contact owns a 2002 chevrolet envoy. while driving approximately 35 mph in rainy weather conditions, the front windshield wiper selector activated in the delay mode. consequently he could not engaged the wipers in full speed. the vehicle was partially repaired according to recall…
TL* the contact owns a 2002 chevrolet envoy. while driving approximately 35 mph in rainy weather conditions, the front windshield wiper selector activated in the delay mode. consequently he could not engaged the wipers in full speed. the vehicle was partially repaired according to recall campaign ID number 04v046000 (visibility;windshield wiper/washer). The vehicle was not repaired again for the failure. the failure mileage was 58,000. the current mileage was 75,000. updated 01/12/10 *bf the front wipers operated erratically while in intermittent mode and wash mode. at times, they would stop working completely. The dealer also replaced the circuit board. Updated 01/14/10.*jb
- Service brakes, hydraulic › Foundation components › Disc › Rotor
2002 GMC envoy experiencing problems with brake wear.*mr the rotors were cracking at the edges. the consumer wrote GMC and they called and offered a incentive to purchase a new gm vehicle. the consumer feels the steel used to manufacture the rotor IS poor quality. *bf *nm
- Visibility › Rearview mirrors/devices › Exterior
The automatic adjusting side view mirror failed. The mirror will not adjust when there's a new driver. dealership was notified, but did not resolve the problem. *Ak
- Steering
While driving steering became erratic. Consumer had to hold the wheel with both hands to keep the vehicle in its lane. This has been an ongoing problem for about three years.*ak
- Power train › Transfer case (4-wheel drive)
Consumer stated while driving 40 mph, the vehicle slipped into another gear without shifting gears. The dealership serviced the vehicle and determined the transfer case module needed to be replaced.*ak the problem continued three additional times after the repair was made. *jb
- Engine and engine cooling › Engine
Email regarding GMC bulletin g03019 on 2002 GMC envoy.*mr the bulletin stated the engine cylinder bore liner may crack resulting in lost of power and or engine stalling. The consumer was concerned about what may happen while driving on the highway. Consumer has spoken with several gm personnel, each stating they wouldn't provide the consumer the data or remedy the potential defect. *ph *cb *jb
- Fuel system, gasoline › Delivery › Hoses, lines/piping, and fittings
Vehicle stalled without any indication while driving 30 mph. Upon restarting the vehicle consumer smelled fuel. consumer exited the vehicle, and noticed a puddle of gas underneath. The fuel line separated from the fuel line filter.*ak
- Suspension › Front
While vehicle was parked in the driverway consumer noticed that front suspension came off.*ak
- Engine and engine cooling › Engine
While driving at 30 mph vehicle shut off without warning. Causing driver to lose control. consumer contacted the dealer on three separate occasions, but problem IS still recurring.*ak
- Engine and engine cooling › Engine
While driving at 60 mph, the consumer heard loud noise, and five seconds later, noticed smoke and flames under the hood. Dealer had been notified. *Ak the engine exploded due to lack of oil.*ts *jb
- Air bags · Electrical system › Ignition › Anti-theft › Control module
The deterrent system failed. as a result, the vehicle was stolen and was involved in an accident, and the vehicle was totaled. *ak the air bags had become inoperative. *scc *jb
- Air bags · Equipment · Equipment › Mechanical › Accessory scissor/screw/bottle jack/lift · Structure › Body
The consumer stated that the secured metal handles/arms for the jack, that were in their place under the back seat prior to accident, were banging in the vehicle loosely. *scc
- Power train
Speedometer on dashboard panel flicks back and forth intermittently, making it hard for her to see speed on panel. dealership IS aware of problem.*ak
- Seat belts › Front › Anchorage
While traveling on highway, passenger side interior seatbelts will lock up without prior warning.dealership IS aware of problem.*ak. consumer stated if vehicle IS parked facing down hill he IS unable to extend front passenger seat belts prior to driving, it requires fast acceleration before seat…
While traveling on highway, passenger side interior seatbelts will lock up without prior warning.dealership IS aware of problem.*ak. consumer stated if vehicle IS parked facing down hill he IS unable to extend front passenger seat belts prior to driving, it requires fast acceleration before seat belt will unlock allowing passenger to buckle the seat belt, sometimes the seat belt will lock up while driving not allowing the passenger to lean foward, consumer stated the seat belt has already been replaced and IS even worse.*jb
- Fuel system, gasoline › Delivery
While driving fuel line broke in middle of freeway, spilling fuel everywhere. Dealer contacted. had recieved a recall. *Ak
- Fuel system, gasoline › Delivery › Hoses, lines/piping, and fittings
While driving vehicle 10-15 feet without warning, truck was leaking excessive amounts of gas. Mechanic states that fuel line was unattached, causing fuel to leak.*ak consumer stated that faulty hose clamp on gas line on top of gas tank caused fuel to leak. *Yh
- Electrical system › Wiring
Vehicle shuts down while driving on an intermittent basis. Dealer has informed consumer that voltage line spiked, causing vehicle to shutdown. Please provide further details.*ak
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Fuel filter quick connect fitting
There is no summary currently available
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
- 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- 10252735This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
- 10252163XM Audio Traffic And Travel Link Availability And Operation.
- 10251890This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 10250775This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10249590This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 10249579This PI bulletin advises the technician on the proper way to install the pistons in an engine.
- 10249011This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
- 10248444Vehicle Recalls
- 10247681Information On Requests To Add OnStar Bluetooth Option.
- 10247552This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 10246952Programming And Activation Of Replacement OnStar Modules.
- 10246951Programming And Activation Of Replacement OnStar Modules.
- 10246631Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
- 10245951Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
- 10245950Canadian Customers Unable To Place Calls In The United States
- 10244274This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
- 10244201This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
- 10242843The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
- 10242262This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 10235802This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
- 10235799This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
- 10234141This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
- 10234110This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
- 10232287This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
- 10232136This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
- 10228888This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
- 10227056This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10225615This service bulletin provides information on Module Harvesting.
- 10224820This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
- 10222839This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.
- 10222796This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
- 10220319This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
- 10219266This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.
- 10214869This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
- 10209980This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
Every Chevrolet Envoy model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.