2025 Chevrolet Equinox EV
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Chevrolet › Equinox EV › 2025
These records cover every 2025 Chevrolet Equinox EV. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
6 recalls name the 2025 Chevrolet Equinox EV. Newest first.
General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Coupe, Corvette Convertible E-Ray, Equinox, Silverado 1500…
Risk and remedy
Risk
Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
Remedy
Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GM customer service at 1-866-467-9700, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N252540430. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 26, 2026.
General Motors, LLC (GM) is recalling certain 2025-2026 Equinox EV vehicles. The pedestrian alert sound system may not produce a sufficient change in volume between the vehicle being stopped and moving at low speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound…
Risk and remedy
Risk
A vehicle that does not emit sufficient sound may fail to alert pedestrians of a moving vehicle, increasing the risk of a crash or injury.
Remedy
The body control module software will be updated by a dealer, or through an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed January 29, 2026. Owners may contact GM customer service at 1-800-222-1020. GM's number for this recall is N252530690. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 18, 2025.
General Motors, LLC (GM) is recalling certain 2025-2026 Cadillac Optic and 2025-2026 Chevrolet Equinox EV vehicles equipped with 21-inch Continental all-season tires. One or more of these tires may experience partial or full tread detachment.
Risk and remedy
Risk
Tire tread detachment increases the risk of a crash.
Remedy
Dealers will inspect all four tires and replace those manufactured during DOT week 4024, free of charge. Owner notification letters were mailed November 19, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252525030. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 16, 2025.
General Motors, LLC (GM) is recalling certain 2025 Chevrolet Equinox EV all-wheel drive electric vehicles. The adaptive cruise control may fail to engage the brakes as expected, due to incorrect brake module software.
Risk and remedy
Risk
A vehicle that does not automatically brake as expected increases the risk of a crash.
Remedy
Dealers will update the software calibration in the brake system control module, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242481530.
General Motors LLC (GM) is recalling certain 2025 Chevrolet Equinox EV vehicles. The pedestrian alert sound system may have incorrect software and not produce sound at a sufficient volume. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and…
Risk and remedy
Risk
A vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of injury.
Remedy
Dealers will update the software in the body control module (BCM), free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242479760.
General Motors, LLC (GM) is recalling certain 2025 Chevrolet Blazer, Blazer EV, and Equinox vehicles. The door strikers were not properly heat-treated, which can cause them to break.
Risk and remedy
Risk
A broken door striker can cause the door to open unexpectedly, increasing the risk of injury.
Remedy
Dealers will replace all four side door strikers and attachment bolts, free of charge. All affected vehicles are still in dealership inventory and therefore no owner notification letters are expected to be mailed. Owners may call Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242477131.
Owner complaints
166 complaints4 involved a crash3 injuries
What owners report most
Latest complaints
- Forward collision avoidance › Automatic emergency braking · Service brakes
Multiple phantom braking events have occurred since we purchased this vehicle, but traveling forward and reverse. We have been forced to turn this automatic emergency braking off and set to alert only.
- Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings · Service brakes
INCIDENT DESCRIPTION: On October 20, 2026, at approximately 11:15 AM, I was driving my Chevrolet Equinox EV and was stopped at a red traffic signal. When the light turned green, I began accelerating normally into the intersection. Suddenly and without warning, the vehicle experienced a severe…
INCIDENT DESCRIPTION: On October 20, 2026, at approximately 11:15 AM, I was driving my Chevrolet Equinox EV and was stopped at a red traffic signal. When the light turned green, I began accelerating normally into the intersection. Suddenly and without warning, the vehicle experienced a severe "phantom braking" / false Automatic Emergency Braking (AEB) event. The vehicle’s emergency braking system engaged violently, bringing the car to an abrupt, full stop in the middle of the intersection. There were NO vehicles, pedestrians, or obstacles in front of my car or anywhere in my path. A vehicle traveling directly behind me was forced to slam on their brakes and narrowly avoided a rear-end collision. This unexpected hard deceleration caused severe panic and created an immediate, life-threatening traffic hazard. Had this sudden stopping occurred at highway speeds or above 25 MPH rather than starting from a green light, it would have resulted in a severe crash. CRUCIAL CONTEXT / RECENT SERVICE HISTORY: This life-threatening failure occurred directly after taking my vehicle to Coggin Chevrolet at the Avenues (Jacksonville, FL), where technicians performed software servicing under Open Recall N262545360 ("Early ABS engagement on slippery road surfaces"). The dealership verified completion of this recall update. This phantom braking event occurred immediately after this recall software was flashed to the vehicle's brake control module. I suspect this software recalibration introduced a critical bug or miscalibration affecting the Electronic Brake Control Module (EBCM), regenerative braking system, or Forward Collision Avoidance system on dry pavement. I am requesting an immediate investigation by GM Engineering and NHTSA regarding the safety of Recall N262545360 software calibration.
- Forward collision avoidance › Automatic emergency braking
Vehicle: 2025 Chevrolet Equinox EV, Front-Wheel Drive Incident date: [XXX] Approximate time: [XXX] CDT Location: Residential garage, Houston, Texas Safety Complaint — Unexpected Severe Automatic Braking On [XXX], at approximately [XXX] p.m., I was slowly driving my 2025 Chevrolet Equinox EV…
Vehicle: 2025 Chevrolet Equinox EV, Front-Wheel Drive Incident date: [XXX] Approximate time: [XXX] CDT Location: Residential garage, Houston, Texas Safety Complaint — Unexpected Severe Automatic Braking On [XXX], at approximately [XXX] p.m., I was slowly driving my 2025 Chevrolet Equinox EV forward into my residential garage. My foot was on the accelerator pedal, and I was moving at very low speed. I was still well away from the back wall of the garage, with no apparent obstacle requiring emergency braking. Without warning, the vehicle suddenly braked extremely hard and came to an abrupt, complete stop. I did not apply the brakes and did not notice any audible collision warning or visual alert before the event. The deceleration was sufficiently violent that, despite wearing my seat belt, my head lurched forward and struck the vehicle's headliner. I subsequently experienced neck soreness, which has since subsided. I did not experience a headache, and my head currently feels normal. I intend to consult my primary care physician's office about the incident. I have no explanation for why the vehicle initiated such severe braking under these circumstances. The vehicle has automatic emergency braking and other driver-assistance systems, but I cannot determine which system caused the stop. Google Maps Timeline independently documents my arrival home at approximately [XXX] p.m., providing a useful timestamp for diagnostic investigation. The vehicle previously received an over-the-air software update while I was in Lakewood, Colorado. I do not know whether that update has any relationship to this incident. I am concerned that an unexplained, extremely forceful braking event at low speed could result in serious injuries, particularly if it occurs in traffic or at higher speeds. I request that NHTSA investigate whether the 2025 Chevrolet Equinox EV has a defect involving unintended automatic braking or other electronic braking-control. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.
- Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings · Service brakes
On September 2, 2026, at approximately 3:19 PM, my 2025 Chevrolet Equinox EV unexpectedly applied hard automatic braking while I was proceeding through a green intersection. A white SUV ahead of me was moving to the left and clearing my travel path. There was no vehicle, pedestrian, bicycle, or…
On September 2, 2026, at approximately 3:19 PM, my 2025 Chevrolet Equinox EV unexpectedly applied hard automatic braking while I was proceeding through a green intersection. A white SUV ahead of me was moving to the left and clearing my travel path. There was no vehicle, pedestrian, bicycle, or other obstacle directly blocking my lane that required emergency braking. At the exact moment the vehicle applied the brakes, a Forward Collision Warning appeared on the driver display. Based on the warning and the braking response, I believe the Forward Collision Alert/Automatic Emergency Braking system falsely detected an imminent collision and activated unnecessarily. The unexpected braking created a risk that a vehicle behind me could rear-end my vehicle. My two children were passengers and were frightened by the sudden braking. No collision or injury occurred. There were no warning lamps, messages, or symptoms before this incident. The Forward Collision Warning appeared only when the unexpected braking occurred. The problem has not yet been reproduced or confirmed by a Chevrolet dealer. The vehicle has not yet been inspected by the dealer, manufacturer, police, or insurance company. I reported the incident to Chevrolet and opened case number 109390168. The vehicle and original dashcam footage are available for inspection upon request. The video shows the traffic conditions immediately before, during, and after the braking event. As a temporary safety precaution pending inspection, I changed the automatic-braking settings to Alert Only while retaining collision warnings.
- Forward collision avoidance › Adaptive cruise control
I was going about 65 and the car suddenly brakes for no reason and dropped to about 50. Thought I was going to be rear ended
- Forward collision avoidance › Automatic emergency braking
I have had multiple times where my car kicks in the automatic emergency brake because it things I’m about to hit something. All those instances that it has happened, I was not about to hit something and the car short stops and stops in the middle of the street which is so dangerous because then I quickly have to start my car so that someone doesn’t crash into me since I’m stopped in middle of the road
- Back over prevention › Rearview system braking
Phantom automatic emergency rear breaking
- Electrical system · Forward collision avoidance › Automatic emergency braking · Vehicle speed control
Vehicle slammed on brakes on highway with no obstruction in front. Emergency system reacts to shadows
- Forward collision avoidance › Automatic emergency braking
On numerous occasions, the multiple automatic collision braking systems have engaged in what I would describe as phantom breaking. For me personally, the automatic breaking has on multiple occasions caused a serious crash, both while backing out of parking, at intersections and most recently on…
On numerous occasions, the multiple automatic collision braking systems have engaged in what I would describe as phantom breaking. For me personally, the automatic breaking has on multiple occasions caused a serious crash, both while backing out of parking, at intersections and most recently on Interstate 880. The AEB system engaged and slammed the breaks while changing a lane in traffic and the car came to a complete standstill. Two cars almost crashed into me. I feel less safe with AEB engaged than I feel without it and I this incident was the final straw. I will be disabling AEB. The system is severely flawed and will be the cause for serious accidents.
- Forward collision avoidance › Automatic emergency braking
I was driving in heavy traffic. It was a traffic jam. The driver in front of me was stop and go. I was keeping a good distance as we were moving along. Suddenly the engine braked so violently I was thrown off my seat and the seatbelt had to catch me. Inadvertently my hand must have hit the the…
I was driving in heavy traffic. It was a traffic jam. The driver in front of me was stop and go. I was keeping a good distance as we were moving along. Suddenly the engine braked so violently I was thrown off my seat and the seatbelt had to catch me. Inadvertently my hand must have hit the the shifting toggle. The car was then in reverse. I was unaware and shocked, so I went to get out of the brake and then started to reverse for it to then brake on me again in reverse, only slower this time. I contact gm, they put me to a dealer, that treated this like it was routine maintenance and had no urgency. They offered me a rental program, but I had to process a lot of paperwork, I asked for another someone just to take care of it, and they just sent me phone numbers. They never advised me not to drive the car.
- Electrical system · Forward collision avoidance › Automatic emergency braking · Latches/locks/linkages › Doors › Latch
The contact owns a 2025 Chevrolet Equinox. The contact stated that the battery failed to continue charging while driving or while parked. Additionally, the door opened independently, the Automatic Emergency Braking system (AEB) failed, and while the brake pedal was depressed, there was a delay…
The contact owns a 2025 Chevrolet Equinox. The contact stated that the battery failed to continue charging while driving or while parked. Additionally, the door opened independently, the Automatic Emergency Braking system (AEB) failed, and while the brake pedal was depressed, there was a delay before the vehicle stopped. The vehicle was taken to the dealer, but the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was not available.
- Forward collision avoidance › Automatic emergency braking · Service brakes · Vehicle speed control
Front automatic emergency braking has activated abruptly three times in routine following traffic while I was already braking behind a slowing vehicle. It caused a very hard stop and nearly led to a rear-end collision from the vehicle behind me. Please inspect the forward camera/sensors…
Front automatic emergency braking has activated abruptly three times in routine following traffic while I was already braking behind a slowing vehicle. It caused a very hard stop and nearly led to a rear-end collision from the vehicle behind me. Please inspect the forward camera/sensors, calibration, AEB settings, and check for any related fault codes or software issues.” This happened on 3/18 while I was getting ready to go onto the freeway and the cars in front of me slowed down I applied the brakes to slow down and the ABS brakes abruptly and strongly I was almost rear ended. There was another passenger that felt the same thing and commented on what happened.
- Forward collision avoidance › Automatic emergency braking
Vehicle will randomly apply brakes detecting something with the automatic brake system that is not there. I was driving at 30 mph with nothing in front of me and the vehicle applied full brakes and beeped. Also at a light I went to take off as the first car and it immediately applied brakes when…
Vehicle will randomly apply brakes detecting something with the automatic brake system that is not there. I was driving at 30 mph with nothing in front of me and the vehicle applied full brakes and beeped. Also at a light I went to take off as the first car and it immediately applied brakes when trying to accelerate on green. My 5 y/o in the back had her head slammed forward and was crying because of the force from accelerating/decelerating. It’s happened 5 or 6 times since January purchase
- Forward collision avoidance › Adaptive cruise control · Unknown or other
The vehicle will hard brake on its own while going down the freeway, no blockage of the camera or vehicle in front when it happen
- Exterior lighting
The system that failed is the headlight design. I was driving home this evening in a moderate snowstorm, and the snow accumulated and completely blocked the headlights. It was nearly impossible to see the road in the dark without the lights providing adequate lighting. This put the safety of my…
The system that failed is the headlight design. I was driving home this evening in a moderate snowstorm, and the snow accumulated and completely blocked the headlights. It was nearly impossible to see the road in the dark without the lights providing adequate lighting. This put the safety of my wife and me (the passengers), and all other cars on the road at risk. This can't easily be reproduced without a snowstorm, particularly wet snow that catches and does not just brush off, but instead accumulates in the recessed light design.
- Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings
While driving on the highway during morning rush hour the automatic braking fully engaged during slow traffic almost causing me to be rear-ended. The braking engaged after a split second collision warning after a car had merged in front of me. I was already slowing down via one pedal driving and…
While driving on the highway during morning rush hour the automatic braking fully engaged during slow traffic almost causing me to be rear-ended. The braking engaged after a split second collision warning after a car had merged in front of me. I was already slowing down via one pedal driving and about to begin applying my brakes when this occurred and there was plenty of space before any type of collision. I was going roughly 5-10 mpg when this occurred having slowed down to allow the car to merge. Afterwards it took a few seconds for the car to allow me to re-engage the gas to start moving again. This type of phantom braking has occurred in other instances in my driveway and in store parking lots but this is the first time it's put me at risk. It is available for inspection as needed. This has not been examined or reproduced by the dealer on my vehicle or inspected.
- Forward collision avoidance › Automatic emergency braking · Service brakes
I was waiting behind 2 cars at a red light to turn left. Once the light turned green, I slowly started to accelerate and turn, the car then came to an immediate stop in the middle of the intersection. The HUD indicated the front automatic braking was enabled. Luckily there was no one behind me so I wasn’t rear ended. This was at night time. This was a completely empty intersection besides the 2 in front of me.
- Forward collision avoidance › Automatic emergency braking
Driving several times in normal city conditions, the car activated the automatic emergency brakes stopping the vehicle in the middle of the street and in danger of being rear ended. There was no reason for the brakes to activate - we were driving below the speed limit in city streets
- Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings · Structure › Body
The emergency braking system is not engaging appropriately and when activated it stutters to a stop and does not come to an immediate stop. When in emergency situations the braking system detect objects that are not present causing it to come to a stuttering stop and causing a hazard and accident.
- Electrical system
The telematics module has failed on approx. [XXX] and due to a large scale amount of GM vehicles having this same failure the replacement parts are unavailable. My research has found that this module failure has been a problem since at least February 2025 and now in December the parts are still on…
The telematics module has failed on approx. [XXX] and due to a large scale amount of GM vehicles having this same failure the replacement parts are unavailable. My research has found that this module failure has been a problem since at least February 2025 and now in December the parts are still on backorder for each failure. I purchased this car for my [XXX] daughter and now that this module has failed I am unable to track the vehicle and the vehicle's mapping system is useless, along with the ability to locate nearby charging stations. Additionally, the OnStar system is disabled and that is a safety issue. When we took the car into the dealership, they were very accommodating and diagnosed the issue quickly. This was in part due to the fact that my daughter is only [XXX] and cannot be provided a loaner vehicle or rental for age related requirements. I am unable to swap cars with my daughter since I drive a very large truck for work. So, basically we are stuck with a vehicle that has a faulty telematics module for un uncertain amount of time (Dealership expected 6 weeks) all while GM continues to produce new vehicles with the parts it is receiving and not honoring those who have already purchased a vehicle and should have priority to parts under both the warranty itself and the fact that this is a safety related issue. Also, the fact that this has not become a recall or at least a part that needs to be inspected for potential premature failure is unacceptable. GM appears to have zero ability to rectify this in a reasonable amount of time and instead is putting it on the backs of their customers while they continue benefitting from new cars sales with the parts stock that are available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Forward collision avoidance › Automatic emergency braking
The automated emergency braking system triggered when nothing was in front of the car. It suddenly stopped the vehicle for no reason and it almost caused an accident.
- Forward collision avoidance › Automatic emergency braking · Service brakes
On 10/26/25 at approximately 3:40pm while on a freeway (traveling approximately 65mph) with no traffic or cars in close proximity for the automatic brakes to be engaged, the 2025 ev equinox slammed its brakes on its own without driver braking. This caused whiplash to be experienced by two of the…
On 10/26/25 at approximately 3:40pm while on a freeway (traveling approximately 65mph) with no traffic or cars in close proximity for the automatic brakes to be engaged, the 2025 ev equinox slammed its brakes on its own without driver braking. This caused whiplash to be experienced by two of the three passengers and it felt like we were rear ended but no cars were around. This is very dangerous. Had there been car behind me this would have caused serious accident.
- Forward collision avoidance › Automatic emergency braking
Yesterday the car was moving forward at 2-3 mph, when the brakes suddenly engaged without warning, bringing the car to a sudden stop, violently enough that I thought I had been in a collision. However, there were no cars behind me, and the car in front was about 20 feet away, also moving forward…
Yesterday the car was moving forward at 2-3 mph, when the brakes suddenly engaged without warning, bringing the car to a sudden stop, violently enough that I thought I had been in a collision. However, there were no cars behind me, and the car in front was about 20 feet away, also moving forward slowly. No pedestrians were in view. A light mist was falling, but otherwise the weather and visibility were fine. If there had been a car close behind me, or if this had happened on a highway, a serious accident could have resulted. A quick internet search shows that this problem has been reported by other Equinox owners, and the only apparent fix is to disengage the automatic braking system. This is a safety issue (both the unexpected braking problem itself and the unsafe fix of disengaging a major anti collision feature), and warrants a recall.
- Forward collision avoidance › Automatic emergency braking · Service brakes
I have driven the vehicle 13,000 miles without incident. However, twice this week, once moving forward and once backward, the emergency parking brake engaged without warning, bringing the vehicle to an abrupt stop. In both cases it was daylight, clear weather, with no visual indication of an…
I have driven the vehicle 13,000 miles without incident. However, twice this week, once moving forward and once backward, the emergency parking brake engaged without warning, bringing the vehicle to an abrupt stop. In both cases it was daylight, clear weather, with no visual indication of an obstacle in the vehicle's path. In response I have turned off its automatic braking/collision avoidance features and will see if that solves the problem. What is concerning, however, is that this did not occur for 13,000 miles, and then abruptly started.
- Visibility/wiper
While driving the vehicle there is a glare on the windshield that prevents the ability to see through the windshield. It is almost total obstruction from safely viewing out of the windshield. Totally blinding the driver.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Electronic Brake Module Component Failure
On April 11, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24011 after receiving complaints concerning a loss of brake assist in 2023 MY Cadillac Lyriq vehicles. These complaints allege a hard brake pedal, followed by a “Brake System Failure” message at start up or while driving. GM…
On April 11, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24011 after receiving complaints concerning a loss of brake assist in 2023 MY Cadillac Lyriq vehicles. These complaints allege a hard brake pedal, followed by a “Brake System Failure” message at start up or while driving. GM shared records regarding several internal investigations for loss of brake assist due to alleged spindle fractures in the eBoost system. GM has stated that in the event of a spindle fracture, anti-lock brakes (ABS), stability control, and traction control remain functional until the vehicle comes to a complete stop. At this point, ABS, brake assist, stability control, and traction control functions are lost. The loss of these functions causes the vehicle to set one of three Diagnostic Trouble Codes (DTCs) based on failed performance criteria for the Electronic Brake Control Module (EBCM). These DTCs, in turn, activate several driver alerts: an audible chime, a visual “Service Brake System” message in the display, and multiple illuminated Malfunction Indicator Lights (MILs) for the ABS, Traction Control, and Brakes informing the driver of loss of functionality. The vehicle speed will also be limited to 70 KPH (43 MPH). Since opening PE24011, ODI has continued to receive reports of loss of brake assist. Some of these reports describe symptoms inconsistent with GM’s description of a spindle failure. These reports allege an immediate loss of brake assist functionality as opposed to the loss occurring after the vehicle comes to a complete stop. The sudden loss of brake assist during a braking event could result in extended braking distance, which increases the risk of a crash or injury. ODI believes further analysis is necessary to assess the potential for failures in GM’s eBoost system to resulting in safety-related outcomes. At this time, ODI is aware of the following vehicles that are equipped with this eBoost system: 2023-2026 MY Cadillac Lyriq, Chevrolet Colorado, and GMC Canyon; 2024-2026 MY Buick Enclave, Envision; Chevrolet Blazer EV, Equinox EV, Traverse; Cruise Origin; and GMC Acadia; 2025-2026 MY Cadillac Celestiq and Optiq. ODI is also aware of 2024-2026 MY Acura ZDX and 2024-2026 MY Honda Prologue vehicles that were built with this system. The Acura and Honda vehicles were manufactured by GM in a joint venture with Honda, and will be included in the Engineering Analysis as peer vehicles. ODI is opening this Engineering Analysis to further assess the safety-related consequences of a failed eBoost system. In addition, ODI is expanding the scope of the investigation to encompass all GM vehicles that share this eBoost system. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11012020This Preliminary information communicates ordering process for the frontand reardrive units are onrestriction for all listed EV vehicles for engineering review.
- 11012017This Preliminary information communicates the request that engineering it looking to get data from these vehiclesbefore any work is being performed.
- 11012003This service bulletin provides a service procedure to correct customer concerns of Air Conditioning (A/C) Not Working and/or Blows Warm Air.
- 11011996This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or USB Receptacle Inoperative.
- 11011961This service bulletin provides dealers with Warranty Administration information on North American Charging Standard (NACS) DC Adapter Warranty Claim Information.
- 11011944This service bulletin and criteria within are to determine the internal state of the High Voltage Battery and core return shipping method.
- 11011896This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
- 11011885This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed overthe air update.
- 11011872This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
- 11011868This service bulletin provides information for dealers/technicians on Software Updates on Ultium Vehicles.
- 11011860This service bulletin provides information for dealers/technicians on Vehicle Wide Programming Instructions.
- 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11011769This Preliminary information communicates to dealership technicians that if they have a customer with this issue, do not replace any parts until the repair is available.
- 11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11011694This Preliminary information communicates Thus the active safety systems maybe inoperable and to perform a module reset to correct.
- 11011693This Preliminary information communicates how to recover the Image Processing Module.
- 11011481This Preliminary information communicates that poor phone call sound may be due to microphone being installed upside down. Technician is to reinstall the microphone to ensure it is installed correctly.
- 11011476This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed overthe air update.
- 11011475This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
- 11011452This Preliminary information communicates the request that engineering it looking to get data from these vehiclesbefore any work is being performed.
- 11011359This Preliminary information communicates ordering process for the frontand reardrive units are onrestriction for all listed EV vehicles for engineering review.
- 11011157This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in the field for further engineering study and analysis.
- 11011122This service bulletin provides information on Lithium-Ion Battery - TAC Approval and Exchange Program for Cadillac LYRIQ, Chevrolet Blazer EV, Equinox EV and Corvette E-Ray.
- 11010716This informational bulletin provides information on EV Charge Inlet Dust Cover Replacement Information.
- 11010576This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
- 11010575This service bulletin provides information for dealers/technicians on Grunt Noise with Adaptive Cruise or One-Pedal Drive.
- 11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
- 11010495This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S. Only).
- 11010493This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
- 11010492This service bulletin provides information for dealers/technicians on New Labor Operations for Limited Production Option (LPO) Calibrated Accessories.
- 11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 11010488This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
- 11010458This technical bulletin provides a procedure to correct the condition of Water Leaks from Overhead Console or A-Pillars.
- 11010423This bulletin provides Information on Infotainment Screen Hot to the Touch.
- 11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 11009760This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
- 11009467This service bulletin provides Hybrid/EV Charging Issue Information and Data Collection Worksheet.
- 11009448This service bulletin provides dealers Warranty Administration - North American Charging Standard (NACS) DC Adapter Warranty Claim Information.
- 11009441This technical bulletin provides a procedure to correct the condition of Front Floor Console Armrest Squeak Noise Concern.
Every Chevrolet Equinox EV model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.