2015 Chevrolet Orlando

Owner complaints

What owners report most

1. Electronic stability control (esc)1
2. Steering1
3. Suspension1

Latest complaints

• Sep 25, 2017TX31,875 mi
  Electronic stability control (esc) · Steering · Suspension

  Steering wheel have clicking or clunking noises when turning at low speed, I have taken it to a few shop prior to dealer to address the problem. It has something to do with the new electric rack and pinion, I understand the 2014 models silverado have this recall, but the 2015 IS having the same issues. Please have this problem fix, as it could cause major injuries to drivers.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10135236This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
• 10114088This Preliminary Information communication provides information to the technician about the text messaging feature on some newer General Motors infotainment systems. Pair the iPhone to the system then enter the Bluetooth settings menu, select the “i” icon next to the vehicle name in the device and enable show notifications. The text messaging feature will be available on the next ignition cycle. However with iPhones text messages cannot be responded to when using the infotainment system, they can only be received. For android devices pair the phone to the system during the pairing process the phone will ask you to allow the vehicle to access the device contacts. A second question will pop up on the device asking to allow the vehicle to access the message access profile. Both have to be allowed for the text messaging feature to work.
• 10100822This informational bulletin provides the technician with what may happen to an engine due to lack of maintenance.
• 10100442This preliminary information communication provides information to the technician about vehicles that may have the onstar wireless fidelity inoperative. Technician will need to contact general motors technical assistance center with a scan tool connect to the vehicle for further assistance.
• 10099532This preliminary information communication advises the technician about the calculation and operation of the engine oil life monitor. The monitor calculates the percent of oil life remaining, based on 3 pathways. The first pathway for oil life calculation IS engine revolutions. The second pathway for oil life calculation IS the mileage form the last rest for all general motors powertrains except the volt. The third pathway for oil life calculation IS the amount of time the oil IS in the engine. The volt uses a 2 year timer instead of 1 year. It also uses the engine revolution counter. It does not use the mileage pathway to count down.
• 10098423This preliminary information communication provides information to the technician about the media oriented systems transport bus diagnostic tool kit (el-51578) has been released to help diagnose any of the media oriented systems transport bus concerns. The kit contains header connectors that are installed to bypass media oriented systems transport bus modules. The bypass connector also contains a terminal for verifying media oriented systems transport control circuit voltages. Technician should review media oriented systems transport bus description and operation and diagnostic trouble code u0028 diagnostic procedures.
• 10098081This preliminary information communication provides information to the technician about vehicles that have an onstar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down remove power to the onstar module for five minutes. After the power has been removed for five minutes, if the onstar system IS working release the vehicle. If the onstar system IS still inoperative continue with published service information diagnostics.
• 10096184This preliminary information communication provides information to the technician that after replacing the instrument panel cluster the exchange center IS unable to program the actual mileage on the odometer or the actual mileage IS unknown. Dealer will need to follow dealer to the general motors service policies and procedures manual section 5.2.4 odometer servicing.
• 10095364This preliminary information communication provides information to the technician about vehicles that may have a blank displays, flashing displays, error or update failed messages, navigation map not loading, bluetooth or usb concerns. Technician should inspect the usb/sd card port for a sd card or a device plug into any of the usb ports.
• 10095317This preliminary information communication provides information to the technician about changing the tire and wheel size on vehicles. General motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that IS provided by the antilock braking system tire size selection.
• 10083884This preliminary information communication advises the technician on the steps for diagnosing the concern. The vehicle may be unable to connect to onstar using the white, blue or red onstar buttons.
• 10083782This preliminary information communication advises the technician on the steps to diagnose and repair the concern of black smoke when starting the vehicle after sitting.
• 10083781This preliminary information communication advises the technician on the steps to diagnose the concern, and the steps to repair the concern of the vehicle cranks but does not start. The technician IS to inspect for a sheared cam pin in the engine.
• 10083776This preliminary information communication advises the technician on steps to perform to determine if the customer's battery drain concern IS being caused by a known concern with bluetooth call transfer operation when exiting the vehicle. If the concern IS duplicated at the dealer with the onstar led IS still green after the vehicle IS turned off and the bluetooth call was disconnected. Dealer should advises that engineering IS aware of the concern and IS currently investigating the issue.
• 10083587This preliminary information communication advises the technician to contact the gm technical assistance center for further instructions. The concern IS the radio may be unable to save xm favorite stations.
• 10083522This preliminary information communication advises the technician steps on diagnosing and repairing the concern of the vehicle's clock will not hold the correct time. Instructions for reprogramming the radio with the latest calibrations are provided.
• 10083513This preliminary information communication advises the technician on the steps to diagnose and repair the concern of receiving frequent "off route" messages while following turn by turn (tbt) route navigation. The technician IS provided instructions for resetting the vehicle communication interface module for this concern.
• 10083512This preliminary information communication advises the technician the steps on diagnosing the concern. Vehicle's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
• 10083509This preliminary information communication advises the technician on the steps to diagnose and repair the concern. The vehicle's xm radio only has xm preveiw channels.
• 10083484This preliminary information communication provides information to help the dealership technicians perform a parasitic drain test for the onstar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the onstar system.
• 10083482This preliminary information communication advises the technician to diagnose the concern and the steps to repair the concern. The vehicle's xm travel link may be inopertive.
• 10083241This preliminary information communication provides information to the technician about the use of j-35616-64b terminal test probe, replacement terminals, and terminated leads. The j-35616-64b IS the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (j-38125-620h) located in lear tray 7 part number 963716-2. There are 5 terminated leads in a package part number IS 13505346, which can be ordered through your normal general motors customer care and aftersales parts channel
• 10083080This preliminary information communication provides information to the technician about vehicles that may have low oil pressure message. Technician may also find a diagnostic trouble code p0521 in the engine control module. Technician should follow all published service information diagnosis. When using a scan tool if the oil pressure IS low but the oil pressure at the oil filter housing IS correct, technician should inspect the valve lifter oil filter for debris/sludge that could be restricting oil flow to the oil pressure sensor. Technician should remove the valve lifter oil filter and clean it. If the valve lifter oil filter cannot be cleaned replace it.
• 10083073This preliminary information communication advises the technician on the steps to diagnose and repair the concern of a dead battery after leaving the vehicle during a bluetooth call.
• 10082869This informational bulletin provides additional information on how to install pistons and suggest what tools to use.
• 10082865This preliminary informational bulletin provides a procedure to reposition the front seat belt latch plate for concerns regarding the seat belt webbing or latch plate coming twisted.
• 10082863This informational bulletin provides information for ignition key, fob, key tags and key rings configuration for various vehicles and applying a qr code sticker or barcode sticker to the fob.
• 10082861This technical bulletin provides a procedure to remove the transport mode on message displayed in the dic due to vehicles shipped over long distances outside the u.s. And canada.
• 10082860This informational bulletin provides information on gm does not approve the use of clipping to repair collision damage to vehicles. Gm has not tested or validated a clipped vehicle repair; therefore, gm cannot endorse this type of repair or confirm the crash performance during a subsequent collision.
• 10082823This informational bulletin explains the use of diesel fuel additives in an engine, are not required unless the customer desires additives to prevent fuel concerns depending on fuel or temperature related conditions.
• 10082822This informational bulletin provides information on how to test a battery and what IS needed to warranty a battery.
• 10082814This informational bulletin provides information to gm dealers on the correct cleaning methods when cleaning engine gasket sealing surfaces.
• 10082447This informational bulletin explains a possible normal whining noise from the balance shaft chain if the vehicle has less than 10,000 miles on it.
• 10082412This technical bulletin provides a procedure to check the cylinders for damaged pistons and determine if the use of aftermarket calibrations or performance parts may be the cause.
• 10082363This warranty administration bulletin provide policy on performing gm covered vehicle services and maintenance on vehicles originating/sold in canada.
• 10081022This preliminary information communication advises the technician that ,when testing any circuit for open or resistance, it IS imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of the connector or component, prior to any component replacement. Always use the recommended terminal test tool during these tests.
• 10078916This preliminary information communication advises the technician to replace the radio if the phone icon IS pressed and it will highlight, or highlight and spin, but the radio will not change from that screen.
• 10078874This preliminary information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for non - general motors aftermarket accessories installed on the vehicle that can cause these issues.
• 10078745This preliminary information communication advises the technician on the steps to diagnose and repair the concern of receiving frequent "off route" messages while following turn by turn (tbt) route navigation. The technician IS provided instructions for resetting the vehicle communication interface module for this concern.
• 10078743This preliminary information communication advises the technician on the steps to diagnose and repair the concern of a dead battery after leaving the vehicle during a bluetooth call.

Every Chevrolet Orlando model year

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