2004 Chevrolet Silverado 1500 HD
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Chevrolet › Silverado 1500 HD › 2004
These records cover every 2004 Chevrolet Silverado 1500 HD. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
17 complaints
What owners report most
Latest complaints
- Steering
Power steering was making noise I added power steering fluid in the leak I had more power steering fluid and it kept on leaking now the steering got so hard to hard to turn so went to the store buy some power steering fluid added turn on the truck and licked it all so now the power steering IS hard to turn
- Electrical system
I have a 2004 chevy silverado crew cab and my service shop has determined the cluster panel IS faulty it presents misreadings which IS causing error codes readings in the computer. They tested the oil pressure and the tach and said the components were working correctly with in range in spite of the…
I have a 2004 chevy silverado crew cab and my service shop has determined the cluster panel IS faulty it presents misreadings which IS causing error codes readings in the computer. They tested the oil pressure and the tach and said the components were working correctly with in range in spite of the fact the gauge dials on the panel were showing things were not working correctly or with in range. When the vehicle IS in motion the tachometer gauge dial periodically either does not register it will stay at zero, other times it will exceed above the highest # on the panel. the oil gauge dial stays consistently in the same position which exceeds above the highest # reading level on the panel. periodically the engine light will come on and stays on for a couple of weeks and then it will go off for about 3-6 months. this IS a safety issue, how are drivers to know if something IS truly wrong with the truck when the cluster panel IS not presenting the correct reading. We depend on the cluster panel to alert us when something IS going awry. I have just recently ran into this issue with my truck and it only has approx 50,000 original miles on it. I have just recently started working with the chevy company but I have not been very successful so far in getting any financial assistance with this and I am told it will be approx $800.00 to r & r it. I truly hope that other owners will come forward with this issue and if we stand together we can convenience chevrolet that they need to stand behind their faulty product and provide us with some type of compensation for this issue. I like my truck and would rather get it fixed then get rid of it. Thank you for your time sincerely [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr
- Engine · Fuel/propulsion system
TL* the contact owns a 2004 chevrolet silverado 1500 HD. The contact stated that the check engine indicator randomly illuminated. Two dealers were notified of the failures, but were unable to provide a repair. The technician stated that the fuel cap needed to be replaced. The fuel cap was replaced…
TL* the contact owns a 2004 chevrolet silverado 1500 HD. The contact stated that the check engine indicator randomly illuminated. Two dealers were notified of the failures, but were unable to provide a repair. The technician stated that the fuel cap needed to be replaced. The fuel cap was replaced, but the failure recurred. The manufacturer was not notified of the failure. The vin was not available. The approximate failure mileage was 35,000. updated 04/06/17 lj *tr
- Service brakes
The brakes have stopped working on this vehicle, which IS not particularly unexpected given the vehicle has 155,000 miles. however when we tried to purchase new parts we were advised that general motors no longer supports or manufactures the necessary parts ( rotors,pumps, etc) for the year of…
The brakes have stopped working on this vehicle, which IS not particularly unexpected given the vehicle has 155,000 miles. however when we tried to purchase new parts we were advised that general motors no longer supports or manufactures the necessary parts ( rotors,pumps, etc) for the year of vehicle. how can they simply stop making parts for a vehicle that IS just 10 years old? we were told to go to a scrap yard and see if we could scrounge the necessary parts there ! should they not be required to support any vehicle they manufacture? And not simply decide not to make parts any longer because it may not be profitable? what IS going on at gm? What else don't we know about their business practices on top of the other gm scandals that we see lately, leading to death and mayhem for innocent car owners? *tr
- Service brakes
Towing a heavy boat at interstate speed limit in kansas. applied brakes to disengage cruise upon approach to exit ramp. noticed more than usual pedal travel and began to pump to find some brakes. pumping did nothing, fully depressing IS all that would slow vehicle. going downhill and…
Towing a heavy boat at interstate speed limit in kansas. applied brakes to disengage cruise upon approach to exit ramp. noticed more than usual pedal travel and began to pump to find some brakes. pumping did nothing, fully depressing IS all that would slow vehicle. going downhill and approaching stop at end of ramp. ended up going through stop sign without stopping. couldn't stop wouldn't stop. rolled through stop sign intersecting highway speed 60 mph. made the turn and got stopped soon after sign but could have ended up in harms way from intersecting traffic had I panicked from not having control and warning lights and alarms. At least I would have known something was wrong 5 seconds before getting t-boned. once upon a time the body would rust like a rear bumper in about 10 years. chevrolet spent money to make the paint last longer on the body. That rust would make you get paint or a new truck. it wouldn't or have the potential to injure or kill you or others. brake lines on 1950 model cars are still stronger than these rusted out 9 year old lines. the unit IS designed to run a couple hundred thousand miles. its only designed to stop by material specifications for about 50 thousand miles. its as if the leadership at gm forgot about the importance of making the unit stop. someone was probably rewarded for saving the cost in the change of material of the brake lines. the savings driven by cost reduction in the materials organization IS in this case very bad for business. after all if a product ends up reducing the numbers of customers through accidents it has to impact your sales. these people market their product as one longest running vehicles in the market place. current conditions also has them the longest stopping vehicles in class. *tr
- Service brakes
TL* the contact owns a 2004 chevrolet silverado 1500 HD. The contact stated that all of the brake lines were severely rusted and corroded. The contact was driving 5 mph and depressed the brake pedal when it abnormally traveled to the floorboard before stopping the vehicle. The vehicle was inspected…
TL* the contact owns a 2004 chevrolet silverado 1500 HD. The contact stated that all of the brake lines were severely rusted and corroded. The contact was driving 5 mph and depressed the brake pedal when it abnormally traveled to the floorboard before stopping the vehicle. The vehicle was inspected by the contact who discovered the rust on the brake lines from the outside of the brakes. Neither the dealer nor the manufacturer was notified. The failure mileage was 89,785.
- Power train · Service brakes
We are the second owners of a 2004 chevy silverado 1500 4WD truck. We have had brake lines go twice. The last time was at our town dump. My husband was stopped with the truck in park and when he put his foot on the brake to put the truck in gear the pedal went all the way to the floor with no real…
We are the second owners of a 2004 chevy silverado 1500 4WD truck. We have had brake lines go twice. The last time was at our town dump. My husband was stopped with the truck in park and when he put his foot on the brake to put the truck in gear the pedal went all the way to the floor with no real stopping power. He checked the emergency parking brake and that, too, was not functioning. it doesn't seem right that chevy has been able to use such dangerous engineering on something as important as brakes. We also have rusted transmission lines and backer plates. It IS going to cost $2,000 (two thousand dollars) to fix these problems. we are requesting that a recall be made for this defective manufacturing on such a necessary function. We are lucky that we were in park and putting the truck into gear from park when the brakes failed. *tr
- Service brakes
Brake lines corroded through during normal operation - resulting in total loss of braking power. mechanic estimates $1200.00 for r&r. *tr
- Service brakes, hydraulic › Foundation components › Hoses, lines/piping, and fittings
TL* the contact owns a 2004 chevrolet silverado 1500 HD. The contact was driving approximately 25 mph when the brake pedal was engaged and failed to respond. The vehicle continued through an intersection. The brake warning indicator illuminated at the time of failure. The vehicle began to slow down…
TL* the contact owns a 2004 chevrolet silverado 1500 HD. The contact was driving approximately 25 mph when the brake pedal was engaged and failed to respond. The vehicle continued through an intersection. The brake warning indicator illuminated at the time of failure. The vehicle began to slow down to a complete stop after applying the brake several times. The contact was able to resume driving at an extremely slow speed. The vehicle was taken to a nearby independent mechanic who advised the contact that the four brake lines were completely rusted. The technician patched the entire brake lines as a temporary repair. The vehicle was also inspected by the dealer. The contact planned to eventually have the four brake lines replaced due to a significant concern of a potential safety hazard. The manufacturer was notified of the defect. The approximate failure mileage was 65,400. updated 04/26/12*lj according to the service invoice, all of the brake lines were heavily corroded as was the undercarriage. Updated 05/31/12
- Service brakes, hydraulic
2004 chevrolet silverado 2500 HD brakes failed due to rusted steel brake line. rust of component was located under driver door. currently having trouble finding manufacturer replacement part. looks like I will have to bend my own line. the truck has 40,000 miles and located in tennessee. The…
2004 chevrolet silverado 2500 HD brakes failed due to rusted steel brake line. rust of component was located under driver door. currently having trouble finding manufacturer replacement part. looks like I will have to bend my own line. the truck has 40,000 miles and located in tennessee. The truck IS mainly used on a farm and has not been on salty roads to a great extent. fortunately the incident was while using the truck on the farm so there was no damage or bodily harm. I had to use the emergency brake to stop. in 2010 I had to replace the rear brakes and rotors because of rust. The rearend IS also rusted on the truck - springs, carriage, rearend. *tr
- Service brakes, hydraulic
2 metal brake lines blew out on my 2004 chevy 1/2 ton pu. They had been rusted nearly through and first one blew then the second diagonal in a hard stop leaving me with no brakes except the emergency. no accident or injury but it sure could have been. the lines seemed to have little or no coating…
2 metal brake lines blew out on my 2004 chevy 1/2 ton pu. They had been rusted nearly through and first one blew then the second diagonal in a hard stop leaving me with no brakes except the emergency. no accident or injury but it sure could have been. the lines seemed to have little or no coating to protect them from rust and certainly should have lasted longer than this. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *Tr
- Steering
Had to replace intermittent steering shaft for the third time. Problem with driving shaking in the front end. The universals have no grease fittings, so the bearings wear out or give out. *Tr
- Steering
Tl*the contact owns a 2004 chevrolet silverado 1500 HD. while making a right turn with the brake pedal depressed, the power steering failed. the steering wheel became much harder to operate in normal driving conditions. the failure only occurred while making right turns. the vin was not…
Tl*the contact owns a 2004 chevrolet silverado 1500 HD. while making a right turn with the brake pedal depressed, the power steering failed. the steering wheel became much harder to operate in normal driving conditions. the failure only occurred while making right turns. the vin was not included in nhtsa campaign ID number 04v045000 (service brakes, hydraulic). the failure and current mileages were less than 79,000.
- Electrical system
Speedometer gets stuck an does not accurately give speed. there are so many repair facilities for this there must be a problem with the manufacturer. *Tr
- Electrical system › Instrument cluster/panel · Power train › Automatic transmission · Steering
TL*- on 08/30/06 contact's vehicle changed from the two-wheel drive gear into the neutral position by itself. the same day the vehicle's speedometer registered actual speed inaccurately. on 8/31/06 the contact took vehicle to dealership, and the dealership replaced the icp and the atc module.…
TL*- on 08/30/06 contact's vehicle changed from the two-wheel drive gear into the neutral position by itself. the same day the vehicle's speedometer registered actual speed inaccurately. on 8/31/06 the contact took vehicle to dealership, and the dealership replaced the icp and the atc module. on 01/05/07 while starting the vehicle showed the same failure. the contact currently was not driving the vehicle. *ak the intermediate steering shaft was lubed. Updated 02/13/07. *Jb
- Steering › Gear box › Shaft pitman
Dt*: the contact stated while driving 20 mph, a knocking noise was heard coming from the steering column. the service dealer offered to repack the steering column with high temperature grease. the contact was notified by the vehicle insurer about the aftermarket part recall # 06e010000, pitman arm. the after market parts manufacturer was not contacted.
- Structure › Body
Dt*: the contact stated that the vehicle pulled into another lane while traveling 65 mph due mild to medium winds. while steering to correct the direction of the vehicle the wind stopped blowing causing the vehicle to be overcorrected causing the vehicle travel two lanes in the opposite…
Dt*: the contact stated that the vehicle pulled into another lane while traveling 65 mph due mild to medium winds. while steering to correct the direction of the vehicle the wind stopped blowing causing the vehicle to be overcorrected causing the vehicle travel two lanes in the opposite direction. the vehicle was taken to the dealer numerous times and they could not determine the cause or remedy for the problem. there IS a scheduled appointment with a factory service representative on 07/26/06.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010544This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
- 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- 11000576This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
- 10252735This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
- 10252163XM Audio Traffic And Travel Link Availability And Operation.
- 10251890This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 10251887This bulletin advises the technician of possible location of an internal coolant leak from a specific cylinder head and location.
- 10250775This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10249980This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
- 10249590This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 10249579This PI bulletin advises the technician on the proper way to install the pistons in an engine.
- 10249011This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
- 10248444Vehicle Recalls
- 10247780This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 10247748Speedometer Needle Accuracy Information.
- 10247747Speedometer Needle Accuracy Information
- 10247681Information On Requests To Add OnStar Bluetooth Option.
- 10247552This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 10247093Speedometer Needle Accuracy Information.
- 10247092Speedometer Needle Accuracy Information
- 10246952Programming And Activation Of Replacement OnStar Modules.
- 10246951Programming And Activation Of Replacement OnStar Modules.
- 10246647Pre-Formed and Pre-Flared Hydraulic Brake Pipe Kits Now Available for Service
- 10246646Pre-Formed and Pre-Flared Hydraulic Brake Pipe Kits Now Available for Service
- 10246645Pre-Formed and Pre-Flared Hydraulic Brake Pipe Kits Now Available for Service
- 10246631Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
- 10246624Car and Truck Fix it Right the First Time Issues
- 10245951Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
- 10245950Canadian Customers Unable To Place Calls In The United States
- 10245395This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
- 10244274This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
- 10244214This informational bulletin provides information for the IPC odometer programming method quick reference guide.
- 10244201This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
- 10242843The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
- 10242262This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
Every Chevrolet Silverado 1500 HD model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.