General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado Medium Duty 4500HD, 5500HD, 6500HD vehicles. The air bag sensing and diagnostic module (SDM) may not have been activated during installation.
Risk and remedy
Risk
Inactive air bags will not deploy in a crash, increasing the risk of injury.
Remedy
A Navistar technician will activate the air bag module, free of charge. Owner notification letters were mailed November 1, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242477760.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
11012003This service bulletin provides a service procedure to correct customer concerns of Air Conditioning (A/C) Not Working and/or Blows Warm Air.
11011996This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or USB Receptacle Inoperative.
11011991This informational bulletin advises the technician of how the Soot information has changed from grams to percentage.
11011989This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
11011900This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
11011183This Preliminary information communicates recovery procedure after return to dealer message.
11010576This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
11010495This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S. Only).
11010493This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
11010492This service bulletin provides information for dealers/technicians on New Labor Operations for Limited Production Option (LPO) Calibrated Accessories.
11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
11010490This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
11010488This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
11010474This technical bulletin provides repair information to correct a customer concern of Medium Duty L5D Trucks Setting DTC P2959.
11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
11010418This informational bulletin provides information for dealers/technicians on Vibration Caused by Tires.
11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
11009760This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
11009756This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
11009532This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
11009165This Preliminary information communicates an issue with theHydrastar Electric Over Hydraulic trailer brake system causing a voltage spike into the trucks electrical system which is causing DTC C1114 to set.
11009159This Preliminary information communicates Engineering is investigating a no audio issue.
11009157This Preliminary information communicates how the left lower corner of the DIC is dual purpose and when vehicle is first started it displays the rear passenger seatbelt indicators and then after a short drive it will change and show the four wheel drive indicator.
11009142This Preliminary information communicates to GM dealers there is a concern with a noise on phone calls and the concern is being researched
11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
11009060This Preliminary information communicates that GM is working on a resolution to the concern.
11009050This Preliminary information communicates Engineering is investigating a no audio issue.
11009046This Preliminary information communicates that GM is working on a resolution to the concern.
11009039This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
11009037This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
11008984This Preliminary informationinstructs the dealer to update the ECM to correct dtc P2959.
11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
11008906This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
11008898The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
11008000This bulletin provides information on Wiper Blade Maintenance Tips.
Every Chevrolet Silverado 6500 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.