2016 Chevrolet Silverado HD

Owner complaints

What owners report most

1. Air bags1
2. Electronic stability control (esc)1
3. Engine and engine cooling1
4. Fuel system, diesel1
5. Steering1

Latest complaints

• Aug 16, 2016FL23,500 mi
  Electronic stability control (esc) · Steering
  TL* the contact owns a 2016 chevrolet silverado HD. While driving 35 mph, the steering failed and the service stabilitrac warning indicator illuminated. The contact lost control of the steering as the steering wheel veered in the opposite direction. The contact was able t o pull the vehicle over as…

  TL* the contact owns a 2016 chevrolet silverado HD. While driving 35 mph, the steering failed and the service stabilitrac warning indicator illuminated. The contact lost control of the steering as the steering wheel veered in the opposite direction. The contact was able t o pull the vehicle over as it stalled while still in drive. The contact was able to restart the vehicle the first time after one minute and all the warning indicators illuminated. The vehicle was diagnosed and it was determined that the steering cable was loose and sparking the computer system. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 23,500.

• Jul 7, 2016NJ
  Air bags
  TL* takata recall. The contact owns a 2007 (na) chevrolet silverado HD. The contact received notification of nhtsa campaign number: 15v324000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for…

  TL* takata recall. The contact owns a 2007 (na) chevrolet silverado HD. The contact received notification of nhtsa campaign number: 15v324000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. ## vin passed ## 2007 chevrolet silversdo HD ##

• Jun 27, 2016CO100,500 mi
  Engine and engine cooling › Engine › Diesel · Fuel system, diesel
  TL* the contact owns a 2008 (na) chevrolet silverado HD. While driving 55 mph, the vehicle lost power and the engine warning light illuminated. The vehicle was towed to the dealer, but was not diagnosed. The vehicle was towed to an independent mechanic who stated that the engine had excess air.…

  TL* the contact owns a 2008 (na) chevrolet silverado HD. While driving 55 mph, the vehicle lost power and the engine warning light illuminated. The vehicle was towed to the dealer, but was not diagnosed. The vehicle was towed to an independent mechanic who stated that the engine had excess air. Once the mechanic released the air pressure out of the engine, the vehicle restarted; however, the failure recurred several times. The failure mileage was 100,500...updated 11/21/16 *bf the consumer stated air was in the gas line, due to leaks. Updated 12/14/16.*jb

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10082564The brake pedal pivot nut on these vehicles may become loose, causing the brake pedal to be loose or inoperative. If the brake pedal becomes loose or inoperative, the driver may be unable to safely stop the vehicle through application of the brake pedal, increasing the risk of a crash. A loose pedal may also interfere with the accelerator pedal, increasing the risk of a crash.
• 10082447This informational bulletin explains a possible normal whining noise from the balance shaft chain if the vehicle has less than 10,000 miles on it.
• 10082437This informational bulletin provides information on locating and reconnecting airbag connectors that are not fully seated to correct a customer concern of an airbag warning lamp illuminated, or one, or more, airbag dtc(s) set.
• 10082423This informational bulletin provides additional information about the def use and treatment of the fluid.
• 10082422This technical bulletin provides diagnostic tips to help correct multiple concerns regarding the usb port being inoperative or unable to play music through the usb port.
• 10082412This technical bulletin provides a procedure to check the cylinders for damaged pistons and determine if the use of aftermarket calibrations or performance parts may be the cause.
• 10082411This technical bulletin provides a procedure to enable the 4G lte wifi on newly delivered vehicles for some vehicles that were not shipped with the feature not enabled.
• 10082406This technical bulletin provides a procedure to reprogram the rear entertainment media disc player using a provided dvd to correct the condition of the rear entertainment player freezes on start up menu due to a calibration concern.
• 10082363This warranty administration bulletin provide policy on performing gm covered vehicle services and maintenance on vehicles originating/sold in canada.
• 10082277This informational bulletin provides the correct information that IS needed to correctly know what tpm sensor IS needed to be installed on vehicles if there IS accessory wheels installed and who to contact when the accessory wheels will not learn the TPM'S to the vehicles.
• 10081880This technical bulletin provides the procedures to complete a transsmission adaptive learn on all the different types of vehicles and transmissions based on rpo options to correct a condition of harsh shifts on hard accellerations.
• 10081022This preliminary information communication advises the technician that ,when testing any circuit for open or resistance, it IS imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of the connector or component, prior to any component replacement. Always use the recommended terminal test tool during these tests.
• 1007877015801 customer satisfaction program. Vehicles equipped with the duramax diesel engine option and the ambulance upfitter or fire truck upfitter option may have a condition in which the emission control system as designed will limit speed under certain conditions. The epa has approved general motors request to remove the emission control system speed limitations on these emergency vehicles where applicable. Dealers are to reprogram the engine control module (ecm) with new calibration for emergency vehicles, which will remove the emission control system speed limitations, and also provide an earlier warning for diesel particulate filter (dpf) regeneration.
• 10078745This preliminary information communication advises the technician on the steps to diagnose and repair the concern of receiving frequent "off route" messages while following turn by turn (tbt) route navigation. The technician IS provided instructions for resetting the vehicle communication interface module for this concern.
• 10078735This preliminary information communication provides information to help the dealership technicians perform a parasitic drain test for the onstar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the onstar system.
• 10078604This preliminary information communication advises the technician the steps on diagnosing the concern. Vehicle's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks.
• 10078571This informational bulletin provide information on the product quality center (pqc) assembly replacement process.
• 10078569This informational bulletin provides information on vehicles designed to operate on gaseous fuels.
• 10078562This engineering information bulletin IS requesting information from the dealers on a customer concern that a service 4WD message displayed on the dic and dtc c0398 set within the transfer case control module.
• 10078548This informational bulletin announces that gm IS offering an android auto feature upgrade for 2016 model year vehicles.
• 10078545This technical bulletin provides a procedure to replace the propeller shaft with a revised part when a broken propeller shaft or u-joint IS found.
• 10078522"This technical bulletin provides a procedure to contact onstar for hard mute request to correct a customer concern when the radio IS on, it does not mute enough when the onstar turn-by-turn navigation directions are announced due to customer improperly setting the radio volume high enough when the turn-by-turn navigation messages are played. "
• 10078520This informational bulletin provides information that may be useful on diagnosing batteries that have set for a long period of time and/or set in cold weather climates and testing those batteries.
• 10078507This warranty administration bulletin provide policy information on using the el-50313 midtronics GR8 battery tester/charger for diagnosing battery replacements and maintaining batteries on new vehicles in dealer inventory.
• 10078506This informational bulletin provides warranty information on using the service programming system (sps) for programming control modules
• 10078504This informational bulletin provides information internal engine noise or damage after oil filter replacement
• 10078502This warranty administration bulletin provides information on gms policy on performing gm covered vehicle services and maintenance on vehicles originating/sold in canada.
• 10078481This informational bulletin provides information on the purpose of magnetic drain plugs.
• 10078472This informational bulletin provides information on a normal condition on tempered glass of spots showing on the rear and side windows when the vehicle IS in the sunlight.
• 10078435This preliminary informational bulletin provides information that may be helpful when addressing underbody component corrosion with customers.
• 10078434This informational bulletin provide information on the operating characteristics of a manual transmission.
• 10078430"This technical bulletin provides a procedure to inspect the steering gear for a normal condition of grease or sealant on exterior case of gear due to the manufacturing process."
• 10078421Some technicians may find dtc u184a - lost communication with body control module (bcm) set or stored in history. This condition may be due to a false setting of the dtc.
• 10078420This technical bulletin provides a procedure to reprogram the radio to correct a customer concern of radio inoperative, blue screen, am clipping noise, HD on/off status not retained in stations, time lag on transitions, no audio with internal amp, park assist symbol position wrong in rear view camera.
• 10076555CONDITION Certain 2010-2016 model year Chevrolet Express, GMC Savana, 2011-2013 model year Chevrolet Silverado HD, 2015-2016 model year Chevrolet Silverado HD, 2011-2012 model year GMC Sierra HD, 2015 model year GMC Sierra HD vehicles equipped with Duramax diesel engine (RPO LGH or LML) and Ambulance Upfitter or Fire Truck Upfitter (RPO YF2 or ANM), may have a condition in which the emission control system as designed will limit speed under certain conditions. The EPA has approved General Motors request to remove the emission control system speed limitations on these emergency vehicles where applicable.
• 10075018Summary to be provided on a future date.
• 10059097General motors: parts for most vehicles, clutch, master cylinder assembly are, required and requested, to be returned and need to reorder replacement parts using same part numbers.
• 10059095General motors: in some vehicles and trucks, when transferring intake manifold to replace an engine long service block, due to internal damage, extreme caution must be taken for component debris via broken, bent or missing intake valves.

Every Chevrolet Silverado HD model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.