2000 Chevrolet Van
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2000 Chevrolet Van. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
22 complaints3 involved a crash2 involved a fire2 injuries
What owners report most
Latest complaints
- Exterior lighting
Routine quarterly van inspection. *tr
- Engine and engine cooling › Engine · Power train › Automatic transmission · Service brakes, hydraulic › Antilock/traction control/electronic limited slip · Structure › Body › Door · Suspension
I have a 2000 chevy venture van w/ only 62043 miles on it. with some of my kids in the car, the engine started to whine. brought it to a garage, where I was told my transmission was junk and it would cost about $2K to fix. I thank god that I at least got to a garage and there was no accident.…
I have a 2000 chevy venture van w/ only 62043 miles on it. with some of my kids in the car, the engine started to whine. brought it to a garage, where I was told my transmission was junk and it would cost about $2K to fix. I thank god that I at least got to a garage and there was no accident. this IS on the heels of gasket seals leaking in the engine, ABS hub centers failing, all brakes having had work (not just front), suspension work, sliding doors coming off track. called chevy dealer who gave me # for gm, who couldn't work out solution with me because I chose to service car at local garage and not dealer. never mind that the dealer wouldn't have taken my extended warranty. will never buy another van from chevy again and hope someone learns from my experience. *nm
- Latches/locks/linkages › Doors › Latch · Vehicle speed control › Accelerator pedal
1.) gas pedal sticks (it's been looked at and haven't been able to correct it). 2.) side van door sticks and sometimes we cannot get it open. *jb
- Exterior lighting › Headlights
Dt: the consumer stated he has four vans where the headlights are blinding to other vehicles. the headlights have been adjusted numerous times and have been replaced about 10 times. *ak
- Service brakes, hydraulic › Antilock/traction control/electronic limited slip › Control unit/module
I own a 2000 chevrolet astro van which I have not been able to drive for over a year because of malfunctioning antilock brakes. I brought it to be repaired last year and paid over $800 for one set of brakes, the other set still needs to be fixed. the antilock brakes prevent the vehicle from…
I own a 2000 chevrolet astro van which I have not been able to drive for over a year because of malfunctioning antilock brakes. I brought it to be repaired last year and paid over $800 for one set of brakes, the other set still needs to be fixed. the antilock brakes prevent the vehicle from stopping when traveling at slow speeds. this IS a definite safety problem. there has been a service bulletin for this problem on this vehicle since 2002. there IS currently an investigation of this very problem on similar chevy suvs and trucks, but not including the astro van.
- Service brakes, hydraulic › Antilock/traction control/electronic limited slip · Service brakes, hydraulic › Antilock/traction control/electronic limited slip › Control unit/module
I own a 2000 chevrolet astro van which I have not been able to drive for over a year because of malfunctioning antilock brakes. I brought it to be repaired last year and paid over $800 for one set of brakes, the other set still needs to be fixed. the antilock brakes prevent the vehicle from…
I own a 2000 chevrolet astro van which I have not been able to drive for over a year because of malfunctioning antilock brakes. I brought it to be repaired last year and paid over $800 for one set of brakes, the other set still needs to be fixed. the antilock brakes prevent the vehicle from stopping when traveling at slow speeds. this IS a definite safety problem. there has been a service bulletin for this problem on this vehicle since 2002. there IS currently an investigation of this very problem on similar chevy suvs and trucks, but not including the astro van.
- Service brakes, air › Antilock › Control unit/module · Service brakes, hydraulic › Antilock/traction control/electronic limited slip
I own a 2000 chevrolet astro van which I have not been able to drive for over a year because of malfunctioning antilock brakes. I brought it to be repaired last year and paid over $800 for one set of brakes, the other set still needs to be fixed. the antilock brakes prevent the vehicle from…
I own a 2000 chevrolet astro van which I have not been able to drive for over a year because of malfunctioning antilock brakes. I brought it to be repaired last year and paid over $800 for one set of brakes, the other set still needs to be fixed. the antilock brakes prevent the vehicle from stopping when traveling at slow speeds. this IS a definite safety problem. there has been a service bulletin for this problem on this vehicle since 2002. there IS currently an investigation of this very problem on similar chevy suvs and trucks, but not including the astro van.
- Service brakes, hydraulic › Antilock/traction control/electronic limited slip · Service brakes, hydraulic › Antilock/traction control/electronic limited slip › Control unit/module
I have a 2000 chevrolet astro van which I have not been able to drive for about a year because of malfuncioning antilock brakes. I brought it to be repaired last year but after paying over $800 the problem remains. the antilock brakes prevent the vehicle from stopping when traveling at slow…
I have a 2000 chevrolet astro van which I have not been able to drive for about a year because of malfuncioning antilock brakes. I brought it to be repaired last year but after paying over $800 the problem remains. the antilock brakes prevent the vehicle from stopping when traveling at slow speeds. today I heard of an investigation of this very problem on similar chevy suvs and trucks, but the astro van was not included in the article I read. please let me know if my vehicle will be included in this action. thank you! andrea amodeo, 1059 bailey hill road, readsboro, vt
- Engine and engine cooling › Exhaust system › Manifold/header/muffler/tail pipe
2000 van left in at 55,000 miles for oil change. Informed that manifold gasket IS leaking and needs replacing $880. this appears to be a defect in these vans so cost should be covered by the manufacturer. *ak
- Tires
Firestone tire failure, mechanic discovered 2 inch bubble on the side of right rear tire,29,000 miles. Mechanic removed and replaced with spare. Tire was taken to firestone where they refused to even look at it. I still have this tire.*ak
- Tires
Firestone steeltex tires dot vn11bia389 first tire failure 27,200 miles on paved downhill, curved highway. Side of tire lr delaminated. Struggled with vehicle to get it to side of road. Stranded in pullout for 5 hours.replaced tire with spare. tire taken to firestone 1/2/04they refused to honor warranty.gave them tire. *ak
- Service brakes, hydraulic › Power assist · Steering › Hydraulic power assist system
While driving at about 35 mph my vehicle lost all power relating to the brakes and steering. (The radio and lights were still operating.) the only thing I could do was coast to a stop. This caused me to run a red light, but fortunately the only car going through the intersection had just cleared it before I entered the intersection.*ak
- Service brakes, hydraulic › Foundation components
Vehicle was involved in a collision due to brake failure. *ak
- Electrical system › Wiring › Interior/under dash
The vehicle caught on fire, and the consumer IS requesting assistance from the manufacturer in getting the vehicle repaired. *jb the fire appeared to have begun in the interior on the driver side. *scc
- Service brakes, hydraulic › Foundation components › Disc
The front brakes are significantly undersized and are exposed to excessive heat, this results in the necessity to replaced the brake pads on an unrealistic schedule, the front pads are changed every 9000 miles (the consumer also has 2 1998 vans, 1 ton chevrolet van chassis). nlm
- Air bags › Frontal
While traveling at 60 mph, consumer was involved in a head-on collision in which neither drivers side or passengers side air bags deployed, causing injuries to passengers side occupant.*ak *jb
- Visibility › Rearview mirrors/devices
Outside mirror shake excessively at highway speed, dealer IS aware of problem caused by wind.
- Tires › Tread/belt
Tire separated at 50 mph in 90 degree heat in texas causing to my van shipped to firestone at there request with estimates of damage to van there answer was denied due to over heating.i send this at my exspense&they said if I wanted tire back I would have to pay for it please advise. *Ak (tiresize: 245-70-16)
- Service brakes, hydraulic › Antilock/traction control/electronic limited slip · Service brakes, hydraulic › Foundation components › Disc
While traveling and when depressing brakes noticed a grinding noise and vibration in front end with extended stopping distance. Please provide further information. Dealer has repaired fleet vehicles four to five times, and each problem returned . Please provide further information.*ak
- Service brakes, hydraulic › Foundation components
Brakes are not sufficient enough to stop vehicle due to a vehicle weight load. please give any further details. *ak
- Steering › Steering wheel/handle bar · Wheels › Lugs/nuts/bolts/studs
Returned to pollards chev. For oil lead 3 times, only slow it down. After driving vehicle about 20 miles and/or warm up I would stop at red light and the rpm's would surge 2 to 4 thousand. Lelk inside cab above brake pedal. On september 27,2000 slow down for a dip, left front made a snapping noise…
Returned to pollards chev. For oil lead 3 times, only slow it down. After driving vehicle about 20 miles and/or warm up I would stop at red light and the rpm's would surge 2 to 4 thousand. Lelk inside cab above brake pedal. On september 27,2000 slow down for a dip, left front made a snapping noise and dropped a little. Drove on to a curve and steering wouldn't turn. Vehicle went into ditch, front left wheel, lug nuts, studs, and part of the wheel where the studs screw into was broken off and under the truck. There was no brake pressure at all, and spots of fluid on the road behind the truck. Chevrolet customer service has given me the shaft, and said there was nothing wrong with truck and to turn it into my insurance. They don't honor the 3 year, 36000 mile warranty and don't even us vasaline when they tell they are not responsibly. This case went to business resource center of chevrolet, and now chevrolet says they can't talk about it. I have to talk to brc.
- Electrical system › Horn
Inoperable horn assembly. dealer has serviced the horn 7 times, and the problem still exists. *ak
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Hydraulic pump failres
Gm IS conducting a recall on all subject vehicles build between may 1999 and october 14, 1999.significant changes were incorporated into production in early october 1999, and vehicles built after that date have lower warranty failure rates.the complaint and warranty data appear to support the effectiveness of these…
Gm IS conducting a recall on all subject vehicles build between may 1999 and october 14, 1999.significant changes were incorporated into production in early october 1999, and vehicles built after that date have lower warranty failure rates.the complaint and warranty data appear to support the effectiveness of these changes. Gm made additional changes in november 1999, february 2000, may 2001, and february 2004.odi will continue to monitor this problem and will take further action, if warranted, in the future.for further technical details see the attached engineering analysis report.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
- 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- 10251890This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 10250775This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10249590This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 10249579This PI bulletin advises the technician on the proper way to install the pistons in an engine.
- 10248444Vehicle Recalls
- 10247552This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 10246952Programming And Activation Of Replacement OnStar Modules.
- 10246951Programming And Activation Of Replacement OnStar Modules.
- 10245951Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
- 10245950Canadian Customers Unable To Place Calls In The United States
- 10244274This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
- 10242843The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
- 10242262This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 10235799This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
- 10234110This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
- 10232287This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
- 10232136This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
- 10228888This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
- 10227056This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10225615This service bulletin provides information on Module Harvesting.
- 10222839This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.
- 10222796This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
- 10220319This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
- 10219266This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.
- 10214869This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
- 10209980This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10209921This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
- 10201115OnStar Voice Fallback Number Update
- 10190934Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
- 10190933Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
- 10190932Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.
- 10190931Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.
- 10190512OnStar Voice Fallback Number Update Some customers may have received a letter from OnStar stating that "We recently tried to provide a software update to the OnStar hardware in your vehicle. However, your system could not be updated remotely. As a result, some of your OnStar system functions may not be working as expected." The customer is further instructed in this letter to "Please contact your dealer or any dealer near you as soon as possible to schedule an appointment for this no-cost software update. Your dealer will reprogram your OnStar module with an update. This is for vehicles that have previously received the Canada upgrade as described in Service Bulletin #15-08-44-001F."
- 10171878This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 10083898This preliminary information communication advises the technician if unable to place an onstar call in the ignition on mode after the onstar canada upgrade, to contact the gm technical assistance center onstar group for further assistance.
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