2004 Chevrolet W3500
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Chevrolet › W3500 › 2004
These records cover every 2004 Chevrolet W3500. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2004 Chevrolet W3500. Newest first.
On certain trucks equipped with rpo IK9, due to insufficient durability and testing, the fuel switching manifold solenoids lack water or salt intrusion resistance, which can lead to failure of one or more solenoids. fuel switching manifold solenoid failure will cause incorrect fuel delivery resulting in fuel overflow from the fuel filler neck.
Risk and remedy
Risk
Overflow fuel may result in high amount of diesel fuel leakage. fuel leakage, in the presence of an ignition source, could result in a fire.
Remedy
Dealers will replace the solenoid valve assembly with an improved assembly including additional detection circuit and enhanced water resistance free of charge. the recall began on october 27, 2005. owners may contact isuzu at 1-800-255-6727.
Owner complaints
4 complaints
What owners report most
Latest complaints
- Engine and engine cooling · Structure
The bolts attaching the exhaust manifold to the engine are broken off causing exhaust leaks both side motor. the cab of this vehicle sits over the motor so you can smell raw exhaust inside the vehicle.. there are several complaints posted online and youtube about this problem. I have a friend that has a similar truck to mine and he has same problem. *tr
- Engine and engine cooling › Exhaust system · Engine and engine cooling › Exhaust system › Manifold/header/muffler/tail pipe
Tl*the contact owns a 2004 chevrolet c3500 truck. The contact stated that the exhaust system IS leaking. Fumes emitted throughout the cabin when the engine was in operation. The contact was in the process of performing a diagnostic test to determine the cause of failure. The failure mileage was…
Tl*the contact owns a 2004 chevrolet c3500 truck. The contact stated that the exhaust system IS leaking. Fumes emitted throughout the cabin when the engine was in operation. The contact was in the process of performing a diagnostic test to determine the cause of failure. The failure mileage was approximately 152,000. updated 05/24/11*lj the consumer stated the vehicle has a cracked exhaust manifold. Updated 05/26/11
- Service brakes, hydraulic › Foundation components · Suspension › Rear › Shock absorber
Vehicle was towing a trailer. When the left rear shock mount broke off the axle. The brake line IS bolted to the shock mount. When the mount broke, it took out the brake line, watch resulted in the lose of brakes. After having a welder look at the bracket we came to the conclusion that the welds…
Vehicle was towing a trailer. When the left rear shock mount broke off the axle. The brake line IS bolted to the shock mount. When the mount broke, it took out the brake line, watch resulted in the lose of brakes. After having a welder look at the bracket we came to the conclusion that the welds from the factory were to cold to penetrate the bracket or the axle. We put new brake line on and remounted the shock bracket to axle. We rerouted the brake line so it was not on the shock mount.
- Electrical system · Fuel system, gasoline › Delivery › Fuel pump · Fuel system, gasoline › Delivery › Hoses, lines/piping, and fittings
While driving 65 mph vehicle stalled. Vehicle was towed to the dealer for inspection, and mechanic determined that fuel pump, computer sensor, and fuel line needed to be replaced ,and replaced them. however, the problem recurred. *ak
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
- 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11000576This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
- 10252735This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
- 10252163XM Audio Traffic And Travel Link Availability And Operation.
- 10251890This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 10250775This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10249590This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 10249579This PI bulletin advises the technician on the proper way to install the pistons in an engine.
- 10249011This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
- 10248444Vehicle Recalls
- 10247681Information On Requests To Add OnStar Bluetooth Option.
- 10247552This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 10246952Programming And Activation Of Replacement OnStar Modules.
- 10246951Programming And Activation Of Replacement OnStar Modules.
- 10246631Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
- 10245951Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
- 10245950Canadian Customers Unable To Place Calls In The United States
- 10245395This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
- 10244274This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
- 10242843The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
- 10242262This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 10235802This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
- 10235799This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
- 10234141This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
- 10234110This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
- 10232287This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
- 10232136This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
- 10228906This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
- 10228888This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
- 10227674This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 10227056This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10225615This service bulletin provides information on Module Harvesting.
- 10222839This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.
- 10222796This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
- 10222770This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
- 10220319This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
Every Chevrolet W3500 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.