2011 Chrysler 200 Convertible
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › Chrysler › 200 Convertible › 2011
These records cover every 2011 Chrysler 200 Convertible. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2011 Chrysler 200 Convertible. Newest first.
Chrysler IS recalling certain model year 2011dodge journey, jeep wrangler, chrysler 200, chrysler 200 convertible, dodge avenger, dodge nitro, jeep liberty, dodge caliber, jeep compass, jeep patriot, dodge grand caravan and chrysler town & country vehicles. some of these vehicles may have been built with a missing or incorrectly installed steering column…
Risk and remedy
Risk
A missing or incorrectly installed rivet could compromise the ability of the steering column to support the occupant loads in the event of a frontal crash, decreasing the effectiveness of the frontal impact safety system. as a result, the condition may increase the potential for injury in a frontal crash.
Remedy
Dealers will inspect for rivet presence and alignment and repair the steering column pivot as required, free of charge. the safety recall began on july 4, 2011. owners may contact chrysler at 1-800-853-1403.
Owner complaints
35 complaints1 involved a crash
What owners report most
Latest complaints
- Seats
The contact owns a 2011 Chrysler 200 Convertible. The contact stated while driving at unknown speeds, the brake pedal was depressed, and the driver’s and passenger’s side front seats moved unexpectedly. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it…
The contact owns a 2011 Chrysler 200 Convertible. The contact stated while driving at unknown speeds, the brake pedal was depressed, and the driver’s and passenger’s side front seats moved unexpectedly. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the plastic underneath the seat was deteriorating. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the junk yard to secure the parts. The failure mileage was approximately 46,900.
- Air bags
On jan 3RD 2019 I had an accident (front impact) and the front airbags deployed - but the biggest problem IS - the airbags did not even come close to my face -- it was 10 inches away from my face and immediately defused. I was really appalled and I strongly believe its a defective airbag and it was…
On jan 3RD 2019 I had an accident (front impact) and the front airbags deployed - but the biggest problem IS - the airbags did not even come close to my face -- it was 10 inches away from my face and immediately defused. I was really appalled and I strongly believe its a defective airbag and it was no way saving my life. Both airbags in the front was the same way. I need help from nhsta to investigate the car and identify if indeed its a defective airbag so we can work with the manaufacturer
- Engine
Initially the problem started a couple of months ago, the car just shut down while driving and did restart after disconnecting the battery and reconnecting it while driving at 65 mph 1 week ago the car just shut down. Thank god I was able to get it over to the shoulder twith no power steering or…
Initially the problem started a couple of months ago, the car just shut down while driving and did restart after disconnecting the battery and reconnecting it while driving at 65 mph 1 week ago the car just shut down. Thank god I was able to get it over to the shoulder twith no power steering or power brakes. it did restart after disconnecting the battery and restarting it. I called chrysler and they said there was no recall for it shutting down. just a passenger restraint recall. last friday I was driving along at 55mph when it shut down again. the car could not be restarted this time and was towed to chrysler dealership in lakewood nj. the service department IS telling me it's my battery, because they are not finding any error codes. there was nothing wrong with my newer battery until I was parked on the side of the road for over an hour with my flashers on so I wouldn't get hit by the cars passing by me at 60mph!! does someone have to get killed before the stalling issues are recognized and repaired??? I am still seeing complaints now, of drivers in the last 6 months who have just shut down like me. this problem IS still out there and needs attention by chrysler acknowledging owners when we come in for cars shutting down. This IS not a low risk situation,, it IS life threatening and doesn't need a tragic death to occur before chrysler acknowledges the problem IS real!! I'm now being charged by chrysler close to $500 for diagnotic tests and a new battery, 137.00 for a rental car,,, this IS unacceptable.
- Structure › Body › Roof and pillars
TL* the contact owns a 2011 chrysler 200 convertible. While attempting to close the electronic hard top roof, the message "top malfunction" displayed and the hard top roof would not lock into place. The vehicle was taken to the local dealer (larry h. Miller tucson chrysler jeep, 7800 east 22ND st…
TL* the contact owns a 2011 chrysler 200 convertible. While attempting to close the electronic hard top roof, the message "top malfunction" displayed and the hard top roof would not lock into place. The vehicle was taken to the local dealer (larry h. Miller tucson chrysler jeep, 7800 east 22ND st, tucson, az) where it was diagnosed that the roof header motor was defective and needed to be replaced; however, the parts were not available. The manufacturer was also notified of the failure. The failure mileage was 53,000.
- Electrical system · Visibility
TL* the contact owns a 2011 chrysler 200 convertible. The contact stated that the vent control function failed to work on the front passenger side for warm air when the heating option was utilized. The failure caused difficulty defrosting the front windshield. The dealer replaced the thermostat and…
TL* the contact owns a 2011 chrysler 200 convertible. The contact stated that the vent control function failed to work on the front passenger side for warm air when the heating option was utilized. The failure caused difficulty defrosting the front windshield. The dealer replaced the thermostat and flushed the system more than two years ago, but the failure continued. The vehicle was taken back to the dealer (bill marsh chrysler dodge jeep RAM, 1655 s garfield ave, traverse city, mi 49686, (231) 941-4141) for diagnostic testing and repair. The contact was uncertain if the manufacturer would be able to provide a solution to the dealer to remedy the failure. The manufacturer was notified of the failure and had the vehicle diagnosed by the dealer. The approximate failure mileage was 50,000.
- Air bags · Seat belts
Occ1upant restraint controller recall. s61/nhtsa 16v-668 I have been trying for over three weeks to get this repaired. my local dealership states it has to be ordered. I called today again 10/23 and was told another two more weeks. this IS not acceptable. Dealer in question IS crown dodge in ventura, ca.
- Air bags · Seat belts
TL* takata recall. The contact owns a 2011 chrysler 200 convertible. The contact received notification of nhtsa campaign number: 16v668000 (seat belts, air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the…
TL* takata recall. The contact owns a 2011 chrysler 200 convertible. The contact received notification of nhtsa campaign number: 16v668000 (seat belts, air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted at pearson chrysler, dodge, richmond, va, and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags · Seat belts
TL* the contact owns a 2011 chrysler 200 convertible. The contact received a recall notification for nhtsa campaign number: 16v668000 (seat belts, air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the…
TL* the contact owns a 2011 chrysler 200 convertible. The contact received a recall notification for nhtsa campaign number: 16v668000 (seat belts, air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (douglas chrysler/jeep in venice, florida) confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Parts distribution disconnect.
- Air bags · Seat belts
The pretensioners on my seatbelts don't seem to be engaging. Noticed while stationery.
- Electronic stability control (esc) · Engine · Unknown or other
"Takata recall" my car currently has 66,000 miles. I was driving in the mountains and the engine light and ets light lit up. More importantly my speed was affected. Since then, this has happened over 6 times. 2ND, was wet highway conditions. 3RD, and 4TH on the highway with perfect weather…
"Takata recall" my car currently has 66,000 miles. I was driving in the mountains and the engine light and ets light lit up. More importantly my speed was affected. Since then, this has happened over 6 times. 2ND, was wet highway conditions. 3RD, and 4TH on the highway with perfect weather, driving at 75 mph both engine and ets lights came on as well as parking brake light and car reduced speed to 55 mph before I could speed up. 5TH, entering a street at a complete stop, turned right and sped up because of oncoming traffic. Speed reduced to 20 mph and I almost was rear-ended. After this near collision, I took to a chrysler dealership. For two weeks, they could not replicate the problem and therefore had no solution. I drove the car with the tech and could not replicate the problem. that same evening I was backing up from a parking space and both lights came on and my speed was affected until my next stop. I stopped at a gas station and when I re-started the engine light remained on, but the ets light went out. My speed was no longer affected. The next morning 5/24/17 I started my car and neither light stayed on.
- Unknown or other
The convertible roof does not latch properly and then becomes unlatchhed
- Air bags · Seat belts
TL* takata recall. The contact owns a 2011 chrysler 200 convertible. The contact received notification of nhtsa campaign number: 16v668000 (seat belts, air bags). The parts to do the repair were unavailable. The dealer stated that the parts were not manufactured for the repair and advised the…
TL* takata recall. The contact owns a 2011 chrysler 200 convertible. The contact received notification of nhtsa campaign number: 16v668000 (seat belts, air bags). The parts to do the repair were unavailable. The dealer stated that the parts were not manufactured for the repair and advised the contact to call nhtsa. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. updated 06/23/17*lj *as
- Air bags
TL* the contact owns a 2011 chrysler 200 convertible. The contact received a recall notification for nhtsa campaign number: 16v668000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Air bags · Seat belts
TL* the contact owns a 2011 chrysler 200 convertible. The contact received nhtsa campaign number: 16v668000 (seat belts, air bags) but the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was…
TL* the contact owns a 2011 chrysler 200 convertible. The contact received nhtsa campaign number: 16v668000 (seat belts, air bags) but the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The nhtsa campaign number was unknown. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags · Seat belts
TL* takata recall. The contact owns a 2011 chrysler 200 convertible. The contact received notification of nhtsa campaign number: 16v668000 (air bags, seat belts); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for…
TL* takata recall. The contact owns a 2011 chrysler 200 convertible. The contact received notification of nhtsa campaign number: 16v668000 (air bags, seat belts); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
TL* the contact owns a 2011 chrysler 200 convertible. The contact received a recall notice for nhtsa campaign number: 16v668000 (air bags). The contact stated that the parts needed for the recall remedy were not available. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags · Seats
Takata recall went into hays dealership parts department in lawrenceville, ga on monday morning 10/31/16 with the recall notice and ask if I can set up an appointment to have the air bag and seat belt fix and they said there IS nothing they can do at this time until chrysler can figure out on how…
Takata recall went into hays dealership parts department in lawrenceville, ga on monday morning 10/31/16 with the recall notice and ask if I can set up an appointment to have the air bag and seat belt fix and they said there IS nothing they can do at this time until chrysler can figure out on how to repair the problem. what kind of crap IS this they cannot figure out on how to 'fix the problem' what about the lemon law on vehicles this problem IS one of them. chrysler advertise along with other car dealers on how safe their cars are which it seem none of the cars are safe anymore due to poor craftsmanship make cheap to cut cost no matter whom it will effect and way overpriced, if you brought a wash machine, dryer or refrigerator if they cannot fix it they will replace it with a new one or any defect item the company will fix it or replace it. Chrysler needs to step up and do the honorable thing 'fix the problem' or replace the vehicle before it IS to late. Action needs to be taken asap! I tried everything to get the my vehicle fix and getting no where with this waiting to 2023 IS not the answer here.
- Structure › Body
The seal around the driver side and passenger side windows leak continuously when it rains or going through the automatic car wash! I've had the seal replaced at least 4 times and it still leaks!
- Suspension
I purchased this car in 2011. when I first hit a depression in the roadway it felt like I would lose control. I just brushed it aside thinking that it was an isolated instance. a few months after owning the car, I was coming back on highway 80 from tahoe down to the valley. the grooves in the…
I purchased this car in 2011. when I first hit a depression in the roadway it felt like I would lose control. I just brushed it aside thinking that it was an isolated instance. a few months after owning the car, I was coming back on highway 80 from tahoe down to the valley. the grooves in the road had me white knuckled driving, as I pretty much felt that I had no control of the vehicle. in a 65 mph zone, I was doing 40 in the slow lane to try to keep the vehicle under control. when I brought it to the dealership they said that they could not find anything wrong. I don't take that car on highway 80 anymore, and when I know there are depressions and slight highway pavement roughness during my every day commute, I am sure to grab the wheel tightly, as I know all the areas along my commute that makes driving over those spots shaky. please, please have someone check this vehicle out. it IS dangerous. I have been trying to sell it because it feels unsafe, but a dealership won't give me what the blue book IS worth, and I don't feel right about selling to a private party due to the safety issues. by the way, I found out the struts have been leaking (under 40K miles!!!) and that IS a cost of 1,441.00. this car really IS an unsafe vehicle. I could not find any lemon laws for this vehicle, but did find so many others that had the same issue. also, I believe I already filed a complaint regarding the headlights. another hazardous issue with this vehicle.
- Electrical system
While traveling on a new york state highway, all of the sudden all the dash warning indicators flashed on/off, the transmission shifted to low gear, the radio, ac and other electronics turned off. the car stalled right there in traffic. we had tried shifting gears, pushing the accelerator, and…
While traveling on a new york state highway, all of the sudden all the dash warning indicators flashed on/off, the transmission shifted to low gear, the radio, ac and other electronics turned off. the car stalled right there in traffic. we had tried shifting gears, pushing the accelerator, and could not get the car to respond to anything. we did manage to coast to the side of the road. after a minute, we attempted and were able to start the car but it stalled out almost immediately. further attempts to restart the car were not successful. after approximately 20 minutes, we were able to restart the car, and drive it to a garage less than 1 mile away. it did stall on us again, but in the driveway of the garage. the mechanic at the garage tested the battery, and the battery was fine ? We were able to drive to the garage luckily because the battery charge had the power to get us there. however, once we got the car running, idling, again; a volt-meter showed that the alternator was not charging the battery. it was very disappointing; but we had to replace the alternator. The new alternator IS part # rl801624ad. we have done some research and have found chrysler recall P60. this recall affects vehicles with a 3.6L engine and a 160 amp alternator. while my 200 model IS not on the recall list, I believe it should be added to the recall. my car has the same 3.6L engine and 160 amp alternator as the other models affected. in reading the description(s) of the recall and the failure I believe I experienced this same problem. this same failure happened to me again the other day, after I have replaced the original alternator. I got in my vehicle to drive home, started the car, pulled out of the parking lot and just as I got onto the road (busy, city street) my car stalled with all the same symptoms ? Flash of the warning indicators, loss of all power. *tr
- Steering
Once I drove the vehicle off the enterprise lot I notice that the steering was not stable. I called in for the recall and they stated that my vin was not effected. However my vehicle was purchase via enterprise as part of a fleet. Could this be the reason when I asked them to just look at my…
Once I drove the vehicle off the enterprise lot I notice that the steering was not stable. I called in for the recall and they stated that my vin was not effected. However my vehicle was purchase via enterprise as part of a fleet. Could this be the reason when I asked them to just look at my vehicle I was told no because my vin was not included. Vehicle still has the same issue when I hit a bump in the road. If feel like your going to lose control of the car. *tr
- Service brakes · Vehicle speed control
While coming down a steep hill, I put my car in low gear, 2ND to be exact. During the process of being in second gear, my brake light came on while going down the hill. This has never happened before and I only have 24,000.00 miles on my vehicle. *tr
- Electrical system · Exterior lighting · Seats
Upon picking my 2011 chrysler 200 limited convertible up from the dealer after it was there for a few days for a recall for the head restraint (N38) and had an engine cylinder head replaced I noticed that the driver's side heated seat light was off. So far the heated seat itself seems to be working…
Upon picking my 2011 chrysler 200 limited convertible up from the dealer after it was there for a few days for a recall for the head restraint (N38) and had an engine cylinder head replaced I noticed that the driver's side heated seat light was off. So far the heated seat itself seems to be working ok. I called the dealership (danbury, ct) and let them know of the issue, they want to charge me even though to me and to any logical person this IS a direct result of work they did to my chrysler, and may or may not be related to some sort of other problem. For it to happen immediately following computer updates, engine cylinder head replacements and other work they did IS not a coincidence. I am unemployed and in grad. School and cannot, nor should not, pay for additional work done to this lemon of a car. Please look into this issue regarding the heated seat light. And to all prospective chrysler buyers - run. *tr
- Power train
TL* the contact owns a 2011 chrysler 200. The contact stated that while sitting idle, the vehicle accelerated independently. The contact depressed the brake pedal and placed the vehicle in neutral. The trac warning light and the electrical warning lamps illuminated simultaneously. The vehicle was…
TL* the contact owns a 2011 chrysler 200. The contact stated that while sitting idle, the vehicle accelerated independently. The contact depressed the brake pedal and placed the vehicle in neutral. The trac warning light and the electrical warning lamps illuminated simultaneously. The vehicle was taken to the dealer for inspection and repair. The pcv hose in the vehicle was replaced and the vehicle was repaired. The manufacturer was notified of the incident. The contact believed that the remedy was not sufficient and was concerned that the incident could possibly recur. The vin was not available. The approximate failure mileage was 23000.
- Engine · Steering · Vehicle speed control
While traveling on the highway at 70mph the engine just stopped with no warning. *tr
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Engine stall
During PE12-016, Chrysler identified a condition in model year (MY) 2011 Chrysler 200 and Dodge Avenger vehicles equipped with 3.6L engines that may result in engine stall when stopped or travelling at very low speeds.According to Chrysler, this condition occurs when the Powertrain Control Module (PCM) initiates a…
During PE12-016, Chrysler identified a condition in model year (MY) 2011 Chrysler 200 and Dodge Avenger vehicles equipped with 3.6L engines that may result in engine stall when stopped or travelling at very low speeds.According to Chrysler, this condition occurs when the Powertrain Control Module (PCM) initiates a purge monitor check while the engine is at idle which can result in an overly rich vapor condition and cause the engine to stall while stopped.Chrysler developed a software countermeasure to address the condition and has initiated a customer satisfaction campaign to reprogram the PCM on all affected vehicles. The bulletin was sent to dealers on September 28, 2012 and the owner letter mailing began on October 5, 2012.See the investigative file for copies of Chrysler's bulletin and owner letter.The Office of Defects Investigation (ODI) analyzed complaints related to engine stall that were provided by Chrysler or submitted to ODI from consumers.The predominant failure mode identified involved stalling when stopped or travelling at low speeds.The complaint counts shown in this resume include incidents in which enough detail was available to verify the symptoms were related to the defect condition identified by Chrysler.Two complaints alleged engine stall resulting in collisions, one involving very minor damage and one involving a single vehicle road departure crash in which the vehicle was totalled.In the first incident, the vehicle stalled while stopped at an intersection and rolled back into a following vehicle resulting in a minor scratch in the rear bumper.In the second incident, the vehicle was totalled from damage sustained from striking a tree after failing to negotiate a sharp turn in wet road conditions.The police report does not include any references to stalling as a cause or contributor, but cites excessive speed entering the turn.Although there was evidence or prior history with stalling when stopped, there is no evidence that engine stall was a factor in the crash.The condition that is causing the majority of stalling incidents in the subject vehicles occurs at a stop or very low speed and allows the vehicle to be restarted immediately.The condition represents a low risk to motor vehicle safety and is adequately addressed by Chrysler's service campaign. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers (ODI Nos.):10458865, 10458713, 10456385, 10456270, 10452622, 10452327, 10451870, 10451243, 10450745, 10450609, 10449370, 10448136, 10446374, 10443383, 10428753, 10463086, 10463085, 10462966, 10462908, 10462901, 10462851, 10462772, 10462720, 10462702, 10462691.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10248509Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10244348Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10242717Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
- 10229871Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
- 10229572Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
- 10228989Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold
- 10227983If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
- 10227969Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold For concerns of V8 oil filter leaks on 22MY and up vehicles: 1. Clean the area and use oil dye to know the exact location of the leak with black/UV light. 2. Removal torque (force needed to loosen the filter) 3. If the source of the leak cannot be identified, please contact FCA Redacted Content to FasTrak parts back for analysis. If no response in 15 minutes, proceed with repair and email pictures of the following: A) Oil filter from the bottom to know if it has a "Factory Installed" filter. B) Leak. C) Damage in filter (if any) D) Gasket. E) Block or Oil Filter Adapter(OFA) or Engine Oil Cooler(EOC) sealing surface.
- 10225424Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
- 10225287Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
- 10224887RES / RHA / REB Radios That Support Bluetooth and Hands-Free 1. For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands; DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Hands Free Module (and associated components) are the systems responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis. Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
- 10224693Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
- 10224637Hands Free Module Prompts Begin Erroneously This bulletin involves diagnosing and based on outcome, either performing a USB flash or replacing the Mopar accessory Hands Free Module (HFM). A customer may experience the Uconnect prompts begin to play without pressing the Voice Recognition (VR) button. The prompt may repeat itself two or three times before exiting. The customer satisfaction enhancements are included with this software release. NOTE: After the HFM has been updated it will receive these enhancements: Reduced ?Device Reading? wait time after connecting a device to the remote USB port. Call / dial separation improves upon names being recognized as phone numbers. Improved sound quality during Bluetooth streaming. Increased iPod and iPhone compatibility. SMS messaging support via Mobile Application Part (MAP) protocol (not all phones support the MAP protocol). Added ?None of These? and ?Correction? to the phone book prompt menu for better handling of similar names. Previous button will return the song currently being played to the beginning of the track. AirPlay feature ?Dock Connector? no longer needs to be manually selected on Apple devices. This will resolve the ?No Audio? condition when the device is connected to the remote USB port and dock connector is not selected. NOTE: USB mode resume will no longer 'resume' after ignition is OFF.
- 10223028Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold
- 10221512Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.
- 10221192Steering System Inspection After a Collision This bulletin documents the FCA US LLC position regarding conditions under which replacement or repair of steering system components are required.
- 10221097Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
- 10220645Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold
- 10220101Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10220099Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10220098Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar Glass.
- 10220097Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10219780RES / RHA / REB radio that supports Bluetooth and Hands-Free
- 10219757Turn Signal, Outside Rearview Mirror
- 10219756Auxiliary Lamp, Outside Mirror
- 10219733Beam, Upper Load Path & Beam, Inner Load Path
- 10219732HVAC Distribution Housing
- 10219731Mirror, Outside Rearview
- 10218783Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
- 10218303RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
- 10218142This bulletin involves selectively erasing and reprogramming the Powertrain Control
- 10218037Hands Free Module Prompts Begin Erroneously.
- 10218002Parts.
- 10217942Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
- 10217569Failure Code Change This bulletin involves notifying the dealers and technicians of a change to the Required Flash (RF) and Customer Concern (CC) failure codes.
- 10217521Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
- 10217510Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
- 1021645482212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
- 10215176This bulletin involves selectively erasing and reprogramming the Powertrain Control
- 10215071Hands Free Module Prompts Begin Erroneously.