2007 Chrysler Pacifica AWD
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Chrysler › Pacifica AWD › 2007
These records cover every 2007 Chrysler Pacifica AWD. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
54 complaints1 involved a crash3 involved a fire
What owners report most
Latest complaints
- Electrical system · Engine · Steering
The car shuts off while driving. I turn the ignition off and it cranks back up. It does this almost every other day. No codes come on the warning lights do not come on the car just shuts off. I know this IS an older car and I just bought it but this IS a hazard can cause an accident and potentially…
The car shuts off while driving. I turn the ignition off and it cranks back up. It does this almost every other day. No codes come on the warning lights do not come on the car just shuts off. I know this IS an older car and I just bought it but this IS a hazard can cause an accident and potentially kill someone. After looking online this seems to be a common problem with these cars even the new models and I can't understand stand why there hasn't been a recall to fix this issue.
- Structure › Body
There IS a rusted hole in the subframe engine cradle that was discovered during a routine oil change
- Unknown or other
When slowing down or mid driving the car stalls and turns off. Turns back on but still shakes to turn off. At red light car will stall and must be kept in neutral so it wont shut off. Then when put into drive car IS about to stall again and then jumps when gas IS pressed to move. This has been happening for the past 3 months on and off.
- Fuel/propulsion system · Power train · Suspension
2007 chrysler pacifica AWD dies when shifted into drive from any position. In order to drive this car it has to be shifted into n and rpm's gotten to over 3000 then put into d and wirh all that it still clunks, shakes, stuttereds, etc.
- Electronic stability control (esc) · Vehicle speed control · Wheels
Its very bad an freaking me and my kids out
- Electrical system
My 2007 AWD chrysler pacifica shut itself off while it was being driven at 55mph on a rural state highway. The entire vehicle shut off and there was no poer steering, etc. it was determined by the dealer the tipm(control module) failed. Luckily we were not driving in heavy traffic or far from…
My 2007 AWD chrysler pacifica shut itself off while it was being driven at 55mph on a rural state highway. The entire vehicle shut off and there was no poer steering, etc. it was determined by the dealer the tipm(control module) failed. Luckily we were not driving in heavy traffic or far from home. Ordus chrysler informed me that when the timp goes bad the vehicle will shut off and not turn back unless taken to a dealer.
- Electrical system
I have a chrysler pacifica that as I've driven it has completely shut off while driving down the highway or road. it completely shut off as I was going through an intersection. I've had it in and out of the repair shop for the last 5 months and I've been given different answers as to what's…
I have a chrysler pacifica that as I've driven it has completely shut off while driving down the highway or road. it completely shut off as I was going through an intersection. I've had it in and out of the repair shop for the last 5 months and I've been given different answers as to what's wrong. none of them have solved the problem. finally, today I found a mechanic that said it was the tipm! unfortunately from what I've read this IS a huge problem in chryslers. I'm terrified to drive my car for fear that I'm going to be hurt while driving it. I was almost hit when my car shut off in the middle of an intersection and had kids in my vehicle. this isn't right and it's downright dangerous putting the consumer at such a risk. *tr
- Air bags · Unknown or other
When it IS hot or when heat IS on for a while air bag light comes on and sun roof leak as a result it smells like mildew in my car I don't remover exact day but these issues have been happen ever since I bought the car last year ..but last guy only cam on once in a while and sun roof was stained…
When it IS hot or when heat IS on for a while air bag light comes on and sun roof leak as a result it smells like mildew in my car I don't remover exact day but these issues have been happen ever since I bought the car last year ..but last guy only cam on once in a while and sun roof was stained but never leaked as bad as now but always leaked in passenger side front this year it has rain more so I can see it and my car smells
- Electrical system · Electronic stability control (esc) · Engine
07 pacificia will just die when driving at low speed. no warning lights comes on. You lose all control of the car. You can put the car park or netural IS will start. you can drive for couple days and will do it again without notice. you take to shop and they can scan it do to no warning light.…
07 pacificia will just die when driving at low speed. no warning lights comes on. You lose all control of the car. You can put the car park or netural IS will start. you can drive for couple days and will do it again without notice. you take to shop and they can scan it do to no warning light. this happen when you turn or go straight at a slow speed. They have numerous complaints for this and no known answer it fix the problem. the car only has 107000 miles on it
- Power train
Takata recall. My husband was driving it on friday and made a noise, thought it was tire brought to tire place and they stated that the transfer case has cracks in it. we had the transfer case go bad in november 2015 and replaced it with a cost of over $2,000.00. now the transfer case cracked and…
Takata recall. My husband was driving it on friday and made a noise, thought it was tire brought to tire place and they stated that the transfer case has cracks in it. we had the transfer case go bad in november 2015 and replaced it with a cost of over $2,000.00. now the transfer case cracked and chrysler IS saying that it has a 3YR 100,000 warranty on it and we took it to a dealer under their instructions, and the dealer called and said that it IS not covered because the tires are off 1/8" of an inch which made it crack, never in my life have I heard that tires being low on pressure or worn cause pieces of your car to crack!! this needs to be investigated immediately.
- Electronic stability control (esc)
My car would be hard to start at times, windows would not work properly, ABS, brake, engine, traction lights all came on, and the car would die for no apparent reason. when the car was turned off the ABS module would continue to run. I have brought at least 2 batteries, had brakes, done thinking this was the problem, now I found out its the tipm module.
- Unknown or other
While driving on the highway at speeds over 40 mph, the car stalls and restarts; it IS an extremely frightening experience. It happens when accelerating. it has happened approximately 10 times. we have attempted to fix this 3 times with our mechanic. as no codes are triggered, it IS a guess as…
While driving on the highway at speeds over 40 mph, the car stalls and restarts; it IS an extremely frightening experience. It happens when accelerating. it has happened approximately 10 times. we have attempted to fix this 3 times with our mechanic. as no codes are triggered, it IS a guess as to what to address. based on my research, this IS not an isolated incident with this car. I advise anyone not to buy this car and I hope that chrysler recalls this model to save a life. we have been very lucky.
- Unknown or other
Engine stalls when shift into d, but not when shift into r. It started doing this feb. 14TH 2016. There IS no check engine light therefore no obdii code. It stall when I stop, start back up and stall as soon as I shift to d. It's my daughter's car she got the car in november 2015.
- Engine · Fuel/propulsion system · Steering
My daughter gave me this car for my birthday in 2007 with a red bow on it. I was very surprise. After the first 6 months I began having problems. The problem I am having now IS something that was repaired before. I had this issue about 3 years ago. while I am driving, the car just shut off…
My daughter gave me this car for my birthday in 2007 with a red bow on it. I was very surprise. After the first 6 months I began having problems. The problem I am having now IS something that was repaired before. I had this issue about 3 years ago. while I am driving, the car just shut off, stalling in the middle of the traffic. The steering becomes very hard. Many times I was in fear of an accident many times. I am disappointed with this car.
- Electrical system
I purchased my car three months ago and started having trouble with it one month after purchase. My car stalls and loses power randomly. Has been in the shop for two months and the problem still isn't fixed.
- Power train
Seems rear drive shaft IS bad- there IS no known recall I can find - but my mechanic says the parts are unavailable or back ordered- so it makes me wonder if no parts are available are all these vehicles having problems! *tr
- Engine · Steering
I was driving approximately 30 mph when my power steering stopped working and I noticed my engine had also stopped. I struggled to steer to the side of the road. I turned the key off (the engine was already off). I waited a minute and started the vehicle without a problem. I drove directly to…
I was driving approximately 30 mph when my power steering stopped working and I noticed my engine had also stopped. I struggled to steer to the side of the road. I turned the key off (the engine was already off). I waited a minute and started the vehicle without a problem. I drove directly to my mechanic where he could not find a problem. this has happened 2 more times (for a total of 3 times). all when I was driving between 30 - 40 mph. the first indication of a problem IS when I loose power steering and notice the engine has cut-out. *tr
- Engine · Service brakes · Steering
While driving from cold start vehicle dies every morning at least one time loose power steering and brakes makes it hard to come to a stop or turn this I see IS a problem with others someone needs to get this checked out. No check eng light or any warning I'm able to pop it into neutral and restart but am afraid to let wife drive due to her lack of experience.. *tr
- Engine · Service brakes · Steering
I was slowing down to yield at a rotary and my car suddenly shut down causing the brakes and steering to not work almost causing a major accident. the same thing occurred several minutes later. *tr
- Fuel/propulsion system · Steering · Vehicle speed control
As I was coming out of a parking lot at a minimum speed about to make a right turn the car suddenly cut off. The steering wheel locked and I was unable to make turn, then as suddenly as it shut off it came back on in mid turn. this has occurred to me several times approx a year after buying this…
As I was coming out of a parking lot at a minimum speed about to make a right turn the car suddenly cut off. The steering wheel locked and I was unable to make turn, then as suddenly as it shut off it came back on in mid turn. this has occurred to me several times approx a year after buying this veh in 2010 and on several different occasions, at various speeds but always as I would commit to making a right turn would the steering wheel lock up on me and the car shut down. *tr
- Engine · Fuel system, gasoline · Service brakes · Steering
Car kept shutting down regardless of speed. Chrysler sent specialist to deflect ship and replaced fuel pumps. Vehicle continued to shut down while driving. Attempted to drive to an independent mechanic, but crashed on the way. Car shut down on a curve, steering failed, brakes locked he hit a tree.…
Car kept shutting down regardless of speed. Chrysler sent specialist to deflect ship and replaced fuel pumps. Vehicle continued to shut down while driving. Attempted to drive to an independent mechanic, but crashed on the way. Car shut down on a curve, steering failed, brakes locked he hit a tree. This accident could've been a fatality. Car was totaled! Chrysler IS not assuming any responsibility and closed the case. I will never buy another one!!!! *tr
- Engine and engine cooling
Car will turn off unexpectedly with no error code/check engine light while driving down the road! It does not happen on a normal basis but it has happened about 10 times since I purchased this vehicle in march 2014. *tr
- Engine · Power train · Vehicle speed control
About a week prior the veh was driving very sluggish and would not resume normal until reaching 50mph, then the next week while driving at about 35mph the veh began shaking very bad forcing me to drop speed to about 15mph. took it to a mechanic and was told I needed a rear drive shaft and engine…
About a week prior the veh was driving very sluggish and would not resume normal until reaching 50mph, then the next week while driving at about 35mph the veh began shaking very bad forcing me to drop speed to about 15mph. took it to a mechanic and was told I needed a rear drive shaft and engine mounts and from what I hear this IS a common problem with these vehs. drive shaft IS well over $1000.00 not to mention labor, something needs to be done. *tr
- Engine
The vehicle shuts off while driving. This has occurred six times since february 1, 2014 (a period of about seven weeks). Each time I have been lucky enough to guide the vehicle off to the side of the road, in spite of the loss of steering and braking. The vehicle restarted with no major problem…
The vehicle shuts off while driving. This has occurred six times since february 1, 2014 (a period of about seven weeks). Each time I have been lucky enough to guide the vehicle off to the side of the road, in spite of the loss of steering and braking. The vehicle restarted with no major problem each time. Also, the engine spontaneously revved as the vehicle lost forward momentum on one occasion (on a date preceding the fifth shutoff event), but regained normal operation within seconds. On that occasion I took the vehicle immediately to the dealer for analysis; they updated a computer module. The shutoff has occurred twice since the dealer fixed the computer component. All events occurred within two to five minutes of driving the car after it had been sitting for several hours (cold start?). My research shows that this IS a frequently reported problem with the 2007 pacifica, and that the vehicle was recalled for the problem in model years 2004 - 2006. I provided a printout of my research to the dealer, and they have had the vehicle for five business days without being able to reproduce the problem. I reported the problem by phone to chrysler, but their complaint line does not offer solutions (and apparently does not provide feedback). *tr
- Engine · Power train · Service brakes, hydraulic · Wheels
I was driving the car to the gas station to put gas in it and the car shut off as I was pulling up to the gas station and there was a car coming towards me and the car had the right of way. I had to literally stop my car and run to the front of the car that was coming towards me in order to…
I was driving the car to the gas station to put gas in it and the car shut off as I was pulling up to the gas station and there was a car coming towards me and the car had the right of way. I had to literally stop my car and run to the front of the car that was coming towards me in order to prevent and accident of the car running into my car. I know it had enough fuel I keep my tank full and just wanted to fill it all the way up since I had extra funds that week. ever since the shut off the car had been sputtering and having trouble switching gears. I just purchased this car and it has been a disappointment, one after the other!!!!! then there's an issue with the front end where you hear a popping sound if you should have to unexpectedly have to hit the brakes or if you go over a speed bump. *tr
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Engine compartment fire
The agency has closed this investigation based on its review of consumer complaints, field reports, warranty claims and other data regarding engine compartment fires and power steering fluid leakage in model year (my) 2007 chrysler pacifica vehicles with 4.0L engines.the available evidence indicates that power…
The agency has closed this investigation based on its review of consumer complaints, field reports, warranty claims and other data regarding engine compartment fires and power steering fluid leakage in model year (my) 2007 chrysler pacifica vehicles with 4.0L engines.the available evidence indicates that power steering fluid leaks in the subject vehicles and the fires that may result from these leaks, occurred early in the vehicle's service life.moreover, changes in the assembly process appear to have remedied the condition causing the leaks.the available data confirms a declining trend for both complaints and warranty claims as the subject vehicles remain in service. The closing of this investigation does not constitute a finding by the agency that a safety-related defect does not exist.the agency reserves the right to take further action if warranted by the circumstances. (See document file for additional information regarding this resume.)
- Engine compartment fire
Complainants allege that a fire erupted under the hood, near the front of the vehicle.in chrysler's response to odi's november 2, 2007 information request, chrysler asserts that the alleged defect occurs only in the 4.0L engines and the consumer will experience a loss of power steering fluid or a noisy power steering…
Complainants allege that a fire erupted under the hood, near the front of the vehicle.in chrysler's response to odi's november 2, 2007 information request, chrysler asserts that the alleged defect occurs only in the 4.0L engines and the consumer will experience a loss of power steering fluid or a noisy power steering pump before seeing any evidence of smoke or fire.chrysler also states that a tube nut on the high pressure power steering line was discovered to be cross threaded during the assembly process and did not allow proper sealing of the o-ring.the power steering system in the 4.0L engine IS assembled at the chrysler plant.the power steering system for the 3.8L engines arrives at the chrysler plant pre-assembled.chrysler found that in the 4.0L engine, it was possible to cross-thread the tube nut on the high pressure line during its attachment to the steering gear, thus creating an improper seal.chrysler implemented assembly plant process changes to eliminate the possibility of cross-threading, and applied additional quality control measures to detect power steering fluid leaks.chrysler stated that warranty and field data suggests that these process changes have minimized the possibility of cross-threading.with regard to the vehicles produced prior to the production change, a review of the warranty claims indicates that the alleged defect has not declined in the 4.0L population.odi IS upgrading this preliminary evaluation to an engineering analysis, ea08-006, to further evaluate the issue.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10248509Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10244348Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10229181Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR application. Unless, the EGR Block-Off Plate is being transferred from the old engine.
- 10229178Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.
- 10221515Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR application. Unless, the EGR Block-Off Plate is being transferred from the old engine.
- 10221512Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.
- 10220489Valve Body. These may cause over drive cycling.
- 10220101Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10220099Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10220097Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10219732HVAC Distribution Housing
- 10219725Housing cover mounting bolt holes use self-tapping fasteners. New fasteners are required with housing replacement.
- 10217510Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
- 1021645482212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
- 10209647W5A580 (NAG1) Valve Body - complete
- 10191460Valve Body. These may cause over drive cycling.
- 10175743Disinfectant Solution Recommended for COVID-19
- 10175735Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
- 10169249Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10169247Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10169245Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10140239Magnesium Inner Liftgate Repair And Appearance Characteristics This bulletin involves discussing magnesium inner liftgate repair warnings and appearance characteristics.
- 10139978Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
- 10130081Return: Wiring Assy - Engine You have been identified as either having stock, or have stock in transit to your dealership. Please return stock packaged before 2016/07/31 (31 July, 2016)of follow ing part numbers:68176457AF, 68176459AF. Please return suspect parts back to your facing depot using Return Code 02, before 13 September, 2016.
- 1013008005182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 September, 2016.
- 10130079Inspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 12 September, 2016.
- 10129047Warranty Operations Newsletter Updates from Warranty Operations
- 10129046Warranty Operations Newsletter Updates from Warranty Operations
- 10129045CBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number CBXDP361AA. Replacement part number is CBXDP361AB w hich is in stock and available for order. Please return suspect parts back to your facing depot using Return Code 02, before 16 September, 2016.
- 101290441NT30XDVAC - Inspect and Return: Panel - Instrument Panel You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 1N T30XDVAC. See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.
- 10129043Inspect and Return: Solenoid Module - Transmission You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of follow ing part numbers:52120000AA, 52119435AF, 05078709AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.
- 10129042Return: Lamp Assy - CHMSL& Cargo Light You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers:55372082AE, 55372082AD, 55372082AC, 55372082AB, 55372082AA. Replacement part number is 55372082AF w hich is in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.
- 10129041P/N CBSZR068AA: Inspect & Return: Module Kit - Occupant Restraint You have been identified as either having stock, or have stock in transit to your dealership. Please return part number CBSZR068AA as per the QIR attached. Replacement part can be obtained by ordering the same part number (CBSZR068AA) Please return suspect parts back to your facing depot using Return Code 02, before 02 September, 2016.
- 1012900882212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
- 10121927NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~
- 10121832Wiper If Mopar OE wipers are unavailable, the below alternatives can be offered instead. 05066964A$ = WBRW0011A$ 05066973A$ = WB000019A$ or WBF00019A$ 05096134A$ = WB000027A$ or WBF00028A$ 55154762A$ = WB000013A$ 68001330A$ = WB000019A$ or WBF00019A$ 05012611A$ = WB000021A$ or WBF00021A$ 05102881A$ = WBRW0011A$
- 10030450Chrysler service campaign: see document search button for owner letter. The powertrain control module (pcm) on the vehicles may not adequately control nitrogen oxide emissions levels under certain operating conditions. This may cause the engine to emit nitrogen oxides at levels which may exceed california emissions standards. Csc letter was rec'd.