2020 Coachmen Galleria
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2020 Coachmen Galleria. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
7 recalls name the 2020 Coachmen Galleria. Newest first.
Forest River, Inc. (Forest River) is recalling certain 2020-2023 Coachmen Galleria, 2021-2023 Forest River Beyond, and 2021-2023 Coachmen Nova Class B motorhomes. The retractable awning may extend unintentionally during transit.
Risk and remedy
Risk
An awning extending unintentionally during transit may become a distraction or road hazard, increasing the risk of a crash.
Remedy
Dealers will install a wedge to support the internal components in the gearbox and replace the motor as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Forest River Customer Service at 1-574-825-6319. Forest River's number for this recall is 225-1723.
Forest River, Inc. (Forest River) is recalling certain 2020-2024 Coachmen Galleria motorhomes. The battery boost wiring may become damaged, resulting in an electrical short circuit and causing a loss of power steering.
Risk and remedy
Risk
A loss of power steering increases the risk of a crash.
Remedy
Dealers will relocate the wiring to a different lug, free of charge. Owner notification letters were mailed March 13, 2024. Owners may contact Forest River Customer Service at 1-574-825-6319. Forest River's number for this recall is 225-1716.
Forest River, Inc. (Forest) is recalling certain 2020-2021 Forest River Forester, Sunseeker, Dynamax Isata and Coachmen Galleria and Prism motorhomes built on Sprinter Van chassis equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Risk and remedy
Risk
If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
Remedy
Forest River will notify owners, and Sprinter dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. This recall began September 21, 2020. Owners may contact Daimler Vans customer service at 1-877-762-8267. Daimler Vans number for their recall is VS3DREHSIK. Forest's number for this recall is 51-1206.
Forest River, Inc. is recalling certain 2020 Coachmen Beyond, 2017-2019 Coachmen CrossFit, and 2016-2020 Galleria motorhomes. The awning may deploy while the vehicle is moving.
Risk and remedy
Risk
An awning that deploys while the vehicle is moving increases the risk of a crash.
Remedy
Forest River will notify owners, and dealers will install a circuit interrupter, free of charge. This recall began September 23, 2020. Owners may contact Forest River customer service at 1-574-825-6310. Forest Rivers's number for this recall is 225-1217.
Forest River Inc. (Forest River) is recalling certain 2020-2021 Coachmen Galleria, Dynamax Isata, and Forest River Battisti Coach, Forester, and Sunseeker motorhomes, built on 2019 Mercedes-Benz Sprinter chassis. The rear part of the front fender liner may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
Risk and remedy
Risk
Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy
Forest River will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will inspect and replace the brake hoses, as necessary. Additionally, the fender liners will be modified. All services will be performed free of charge. This recall began July 8, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BRADVER. Forest River's number for this recall is 51-1177.
Forest River, Inc. (Forest River) is recalling certain 2020-2021 Coachmen Galleria and PRISM, Forest River Forester, Battisti and Sunseeker and Dynamax Isata recreational vehicles built on Sprinter chassis with automatic transmission. The operator's manual does not correctly specify certain conditions under which the automatic parking function ("Auto-P")…
Risk and remedy
Risk
If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.
Remedy
Forest River will notify owners, and Mercedes-Benz dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. The recall began June 25, 2020. Owners may contact Forest River customer service at 1-800-348-7440 or Sprinter service at 1-877-762-8267. The booklet with correct information is also available online through Mercedes-Benz, free of charge.
Forest River, Inc. (Forest River) is recalling certain 2019-2020 Coachmen Beyond, Crossfit and Galleria motorhomes equipped with ProAir air conditioning systems. The wiring for ProAir system may be undersized for the potential load. Additionally, the circuit was not fuse or breaker protected.
Risk and remedy
Risk
The undersized wiring on the unprotected circuit may be overloaded and melt, increasing the risk of a fire.
Remedy
Forest River has notified owners, and dealers will replace the wiring and install a circuit breaker, free of charge. The recall began May 20, 2019. Owners may contact Forest River customer service at 1-574-825-8590. Forest River's number for this recall is 225-1003.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10251927The battery boost cable is connected to a chassis lug provided by Mercedes. The 12V wiring will be routed to a new lug.
- 10234122As per recall 23V100. Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Sprinter (907 platform) vehicles, the fuse layout of the interior blower motor might not meet the requirements for prolonged operation at the highest blower setting. Influenced by certain premises, such as ambient and assembly space temperatures as well as usage, this could lead to an increase of the transitional resistance between fuse and fuse holder and thus, to a limit-exceeding heat development in the area of the fuse holder. Consequently, a risk of fire during operation and a risk of injury cannot be ruled out.
- 10228683According to the Interim Recall Notice Received by Mercedes-Benz concerning 22V796: "Mercedes-Benz AG has determined that on certain Sprinter vehicles, a component of the park lock system might wear extraordinarily due to specific driver parking practices and impair safe parking of the vehicle. If the vehicle is not properly secured in accordance with parking instructions in the operator's manual (including usage of the parking brake), it cannot be ruled out that the vehicle might roll away from its parked position under certain circumstances. Thus, the risk of an accident could increase. The driver will not receive a warning due to the nature of the failure mechanism. It is important that the driver ensures that the manual parking brake is engaged to adequately secure the vehicle against rolling away. Additionally, the parking level "P" is only to be inserted when the vehicle is completely stationary. The customer can find precise information on the parking process and on correct vehicle securing in their operator manual. Owners who notice any issues with the automatic transmission park lock function may contact their nearest Mercedes-Benz service partner immediately and have an appointment arranged for the vehicle to be inspected."
- 10211681This is a Mercedes-Benz Recall that Forest River is passing through. Forest River is not conducting any campaign separately other than notifying our owners and dealers of the Mercedes-Benz Campaign 21V055. USA: 178 Vehicles MBAG has determined that on certain Mercedes-Benz Sprinter vehicles, the software design of the communication module may fail to communicate the correct vehicle's location for the emergency call system ("eCall") in the event of a crash. Depending on the crash scenario, a temporary drop in the on-board electrical voltage system may occur. If this occurs, the wrong location may be transmitted during an eCall. As a result, the arrival of emergency responders could be delayed, which could increase the risk of injury.
- 10209239When in use, the bike rack is causing indentations into the rear door skin on the Mercedes-Benz van body. This is due to an extremely small "foot print" of the bike rack.
- 10208118MBAG was notified of customer complaints claiming a van had "rolled away" after the driver had selected the Park ("P") gear position and P was displayed to the driver in the instrument cluster. MBAG confirmed that if the vehicle is not properly secured in accordance with the parking instructions in the vehicle Operator's Manual, in particular by always engaging the parking brake after shifting to P, the vehicle could roll from its parked position, which could increase the risk of a crash. Always secure the van in accordance with the instructions in the Operator's Manual.
- 10202802Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz and Freightliner vans, has determined that the software of the MBUX multimedia system might not meet specifications. Under very specific conditions, the MBUX multimedia system might not start and the display might remain black, or could reboot unintentionally after 50 seconds of initial startup. Accordingly, the rearview camera image might not be displayed or the display might be interrupted which could increase a risk of a crash or injury.
- 10194522General 12V and 110V Operational Testing
- 10185924This installation guide is intended to aid a certified technician in installing a Battery Disconnect Solenoid in place of the Battery Guard (BG160).
- 10185508As per Mercedes-Benz Recall 2020-545; MBAG has determined that on certain Mercedes-Benz Sprinter vehicles, the hydraulic power steering return line hoses might detach at their connection points under certain operating conditions, which could cause hydraulic fluid to leak, resulting in the loss of power steering assist. If the hydraulic power steering hose detaches, the driver will still have manual steering functionality, but increased steering effort will be needed, particularly at low speeds. Sudden loss of power steering assist as well as the loss of hydraulic steering fluid to the road surface may increase the risk of a crash.
- 10181762An intermittent connection may occur between the connector block of the electronic control unit (ECU) and the connector pins for the Supplemental Restraint System (SRS) wiring harness. The SRS may detect resistance, which could lead to warning lights illuminating on the instrument cluster.
- 10176469Uneven surface on the non-skid floor of the shower causing water to pool near or along the drain.
- 10176163Forest River shared this TSB from our supplier, FireFly, Inc. to our dealers: Firefly Integrations has identified corrupted messages that could be sent on the RV-C communication network. Firefly strongly urges this critical update to your coachs software to keep all devices on the network communicating correctly.
- 10174486Provide an update that would prevent possible message corruption that could take place on the RVC network.
- 10165595The thermistor installed in the vehicle is not in an optimal location. The thermistor will need relocated, and software upgrade to the FireFly electronic control system is also required.
- 10164148According to the Technical Service Bulletin released by Carefree of Colorado; "It has been recently reported in a few instances that the awning extends during travel. This can be caused by the wiring being reversed causing the auto-retract system to extend the awning from a closed position."
- 10163325The thermistor installed in the vehicle is not in an optimal location. The thermistor will need relocated, and software upgrade to the FireFly electronic control system is also required.
Every Coachmen Galleria model year
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