2019 Crossroads Cruiser
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Crossroads › Cruiser › 2019
These records cover every 2019 Crossroads Cruiser. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2019 Crossroads Cruiser. Newest first.
Keystone RV Company (Keystone) is recalling certain 2019 Crossroads Cruiser recreational trailers with the water heater installed under the slide out. The exhaust location for the water heater may result in carbon monoxide or propane gas entering the living quarters.
Risk and remedy
Risk
If carbon monoxide or propane gas enters the living quarters, it can increase the risk of injury.
Remedy
The affected vehicles are still in dealer inventory and Keystone will relocate the water heater, free of charge. Owner letters will not be sent. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-335.
Keystone RV Company (Keystone) is recalling certain 2019 Crossroads Cruiser and Volante fifth wheels equipped with Longitude awnings. These vehicles may be equipped with incorrect awning switches that do not prevent the awning motor from rolling out the awning while moving.
Risk and remedy
Risk
The awning unexpectedly unrolls while the vehicle is moving, it can increase the risk of injury.
Remedy
Keystone will notify owners, and dealers will replace the existing awning switch for a switch with a dynamic brake function, free of charge. The recall began November 14, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-333.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10169048Letter to dealers for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan to prevent damage to the roof membrane, and make repairs if necessary.
- 10169047This is the repair instructions for KSB-191007. This process describes the repair where under certain temperature conditions the Norco slide cable system gearbox may leak oil/grease on the slide roof membrane. The KSB describes how to install a drip pan to prevent damage to the roof membrane, and make repairs if necessary.
- 10143722This is the repair instructions for advisory 18-327. It has been determined that the microwave exhaust fans in certain Cruiser Aire units were not installed to vent outside.
Every Crossroads Cruiser model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.