2013 Crossroads Elevation
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Crossroads › Elevation › 2013
These records cover every 2013 Crossroads Elevation. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2013 Crossroads Elevation. Newest first.
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged…
Risk and remedy
Risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Crossroads RV (Crossroads) is recalling certain model year 2013 Redwood, Rushmore, and Elevation trailers manufactured January 17, 2013, through February 19, 2013. The trailers are equipped with power converters that supply A/C power. These converters have internal components that may short circuit.
Risk and remedy
Risk
A short circuit may lead to a vehicle fire.
Remedy
Crossroads will notify owners, and dealers will replace the affected internal components, free of charge. The recall began on March 21, 2013. Customers may contact Crossroads customer service at 1-855-226-7496 or by email at service@crossroadsrv.com.
Owner complaints
2 complaints
What owners report most
Latest complaints
- Unknown or other
Frame cracks above axle mounts.
- Equipment › Recreational vehicle/trailer · Equipment › Recreational vehicle/trailer › Lpg systems › Water heater
All the 2013 and 2014 crossroad elevations- 3812 models have plumbing (black water/grey water tanks) which allow sewer gas to escape into the living area. the rear 1/2 bath toilet black water tank has the kitchen sink, the washer and the 1/2 bath sink running into it. As we understand it, anytime…
All the 2013 and 2014 crossroad elevations- 3812 models have plumbing (black water/grey water tanks) which allow sewer gas to escape into the living area. the rear 1/2 bath toilet black water tank has the kitchen sink, the washer and the 1/2 bath sink running into it. As we understand it, anytime the vehicle moves, the water in to j-traps for the kitchen sink, washer and 1/2 bath sink slouches out and allows methane gas into the living area. Additionally this set up allows gas to escape even when not moving but we haven't figured out why. It appears to be inherent to this type of set up. this IS a fire hazard which can cause a potential explosion from a spark, not to mention the awful smell. crossroads has been unwilling to correct this dangerous design flaw. Our dealer says the only way to correct the problem IS to install a separate grey water tank for the kitchen sink, washer and 1/2 bath sink. This allows the rear 1/2 bath toilet to have its own separate black water tank. Crossroads has reimbursed an owner for the repair but refuses to help us. we have been trying for a year to get this corrected with no results. we appreciate your help with this. Our dealer said they have been getting complaints from other owners as well. *tr
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10198915The Detroit? special tools group has developed and released a robust NOx sensor socket, W470589060900. The socket will aid in the removal and installation of the NOx sensors.
Every Crossroads Elevation model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.