2020 Crossroads Sunset
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Crossroads › Sunset › 2020
These records cover every 2020 Crossroads Sunset. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2020 Crossroads Sunset. Newest first.
Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Cameo (models 3201RL, 320RL, 3701RL, 370RL, 3801RK, 380RK, 3891MK, 389MK, 3921BR, 392BR, 3961MB, 396MB, 4021FK, 402FK), Crossroads Cruiser (models 24RL, 27MK, 28BH, 28BH, 28RD, 28RKS, 29RK, 29SI, 30BH, 30RLS, 3311RD, 3391RL, 33BHB, 3851BL, 385BL), Crossroads Hampton (models 364MBL, 370FDL…
Risk and remedy
Risk
In the event of a short circuit in the wiring, there may be an increased risk of fire.
Remedy
Keystone will notify owners, and dealers will correct the circuit protection, free of charge. The recall began March 3, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-368.
Keystone RV Company (Keystone) is recalling certain 2019-2020 Crossroads Sunset trailers, model 242BH. The interior range cooktop is installed in a cabinet that may not be entirely sealed from the furnace cavity. As a result, during furnace operation, the interior range cooktop burner flame may invert.
Risk and remedy
Risk
If the cooktop burner flames invert, there is an increased risk of a fire and injury.
Remedy
Keystone will notify owners, and dealers will inspect the interior range cooktop with the furnace running, sealing it as necessary, free of charge. The recall began November 18, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-362.
Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Hampton and Sunset recreational trailers. The breakaway switch may have been incorrectly wired, which can cause the trailer brakes to not function in the event of a trailer separation from the tow vehicle.
Risk and remedy
Risk
If the trailer detaches from the tow vehicle, the breakaway switch may not activate the brakes, increasing the risk of a crash.
Remedy
Keystone will notify owners, and dealers will rewire the breakaway switch, free of charge. The recall began July 29, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-357.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10170053This is the owner letter for advisory 19-365. It has been determined that the convenience center in certain models of Sunset Travel Trailers may allow any residual water from the various connections at the convenience center to leak on the pass-through compartment at the water hook-ups. The procedure describes how to install a tray under the water hook-ups to divert water back outside if needed.
- 10170052This is the dealer letter for advisory 19-365. It has been determined that the convenience center in certain models of Sunset Travel Trailers may allow any residual water from the various connections at the convenience center to leak on the pass-through compartment at the water hook-ups. The procedure describes how to install a tray under the water hook-ups to divert water back outside if needed.
- 10170051This is the repair instructions for advisory 19-365. It has been determined that the convenience center in certain models of Sunset Travel Trailers may allow any residual water from the various connections at the convenience center to leak on the pass-through compartment at the water hook-ups. The procedure describes how to install a tray under the water hook-ups to divert water back outside if needed.
Every Crossroads Sunset model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.