2015 Crossroads Sunset Trail
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Crossroads › Sunset Trail › 2015
These records cover every 2015 Crossroads Sunset Trail. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2015 Crossroads Sunset Trail. Newest first.
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged…
Risk and remedy
Risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
DS Corp DBA Crossroads RV (Crossroads) is recalling certain model year 2015-2016 Sunset Trail trailers manufactured November 14, 2014, to September 1, 2015. The affected trailers are equipped with kitchen ranges that were installed without a panel to isolate the range from air movement.
Risk and remedy
Risk
Without the required isolation panel, a back draft may occur from the top burner increasing the risk of a potential explosion, fire or carbon monoxide build up.
Remedy
Crossroads has notified owners, and dealers will install the panel to prevent air movement affecting the kitchen range, free of charge. The recall began on September 25, 2015. Owners may contact Crossroads at 1-855-226-7496 or by email at service@crossroadsrv.com. Crossroads' number for this recall is 38.
Crossroads RV is recalling certain model year 2015 Sunset Trail, Zinger, and Reserve recreational trailers manufactured February 20, 2014, through February 28, 2014. The affected trailers may have been built with frame spring hangers that may be brittle and susceptible to fracturing.
Risk and remedy
Risk
A spring hanger that fractures may result in a loss of control of the trailer, increasing the risk of a crash.
Remedy
Crossroads RV will notify owners, and dealers will inspect and replace the frame spring hangers, as necessary, free of charge. The recall began in April 2014. Owners may contact Crossroads at 1-855-226-7496.
Owner complaints
2 complaints
What owners report most
Latest complaints
- Suspension
TL* the contact owns a 2015 crossroads sunset trail reserve. While attempting to park the rv, the rear frame's spring hanger fractured on the driver's side. The dealer was not contacted. The manufacturer was notified of the failure and stated that the vin was not included in nhtsa campaign number: 14v156000 (suspension). The vehicle was not diagnosed or repaired. The approximate failure mileage was 1,200.
- Electrical system · Suspension
On may 24TH, 2014, we purchased a 2015 sunset trail 33BD, manufactured by DS corp, dba crossroads recreational vehicles, from mactaw inc, dba pete's rv center, at their indiana location.we went camping on july16th, 2014 thru july 20, 2014, as we were leaving, water gushed out from underneath the…
On may 24TH, 2014, we purchased a 2015 sunset trail 33BD, manufactured by DS corp, dba crossroads recreational vehicles, from mactaw inc, dba pete's rv center, at their indiana location.we went camping on july16th, 2014 thru july 20, 2014, as we were leaving, water gushed out from underneath the rv.on july 21ST, 2014, we took a few screws from the underbelly of the rv to see if we could see where the leak was coming from.when we let down the underbelly, we were shocked at what we had found.all of our electrical wires, plumbing lines, and hvac ducts were laying in water on top of this 3/32" thick cardboard looking underbelly, running through six, 6 to 8" jagged holes cut in 2 of our main beams.i immediately contacted joe vartuli, our salesman, and informed him of what had happened.i then sent him pictures and videos on july 23, as I was having problems uploading them due to their size, as well as contacted the manufacturer and was put through to terry baughman.after many conversations and sending numerous emails to 8 different people at crossroads rv, I get a call from angie cox, his supervisor, and we had a very lengthy conversation, resulting in she wants to, in her words, tidy up things and feels there IS no problems with the electrical wires, plumbing lines, and hvac ducts rubbing against the 6 jagged holes cut in the main beams as well as them being exposed to hazardous locations.she also has no problems with the structual integrity of the beams that were cut as she said that was by design.i told her that the only way to fix the numerous problems underneath and to bring it up to code and proper standards was that the unit would have to be dismantled to properly install and replace the electrical wires, plumbing lines, hvac ducts, as well as the 2 main beams, as their condition now and in the future has been greatly affected by negligent and improper installation. *tr
Every Crossroads Sunset Trail model year
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