2009 Dodge Journey AWD
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Dodge › Journey AWD › 2009
These records cover every 2009 Dodge Journey AWD. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
161 complaints1 involved a crash7 involved a fire1 injuries
What owners report most
Latest complaints
- Service brakes
Takara recall: when leaving work I started my car and began to back out of the parking lot when I went to push on my brakes to stop my car my brake pedal went all the way to the floor as if I had nothing but air. I called and had the car towed to a local shop 4 different master cylinders put on the…
Takara recall: when leaving work I started my car and began to back out of the parking lot when I went to push on my brakes to stop my car my brake pedal went all the way to the floor as if I had nothing but air. I called and had the car towed to a local shop 4 different master cylinders put on the car two new calipers on the driver side front and back replaced along with a new ABS module and brake line hose on the front left side 2500.00 later and I still have no front left brakes!!!! Complete nightmare and it IS completely unsafe not one person can figure out what the problem IS oh I shall add we also replaced the brake pads!
- Power train
Car transfer case split in half going down highway calipers froze up
- Electrical system · Engine · Power train
Transfer case IS going out, and vehicle will stall and not start again for a while. vehicle would not even backup, had to call a toll truck.
- Electrical system · Exterior lighting
Horn honks randomly by itself. Parked, middle of the night, or driving this IS dangerous distracting for me and other drivers. Scary startles me and freaks my neighbors out! Draining my battery too. Also a clicking sound when nothing on. I googled it and was shocked to find hundreds of others…
Horn honks randomly by itself. Parked, middle of the night, or driving this IS dangerous distracting for me and other drivers. Scary startles me and freaks my neighbors out! Draining my battery too. Also a clicking sound when nothing on. I googled it and was shocked to find hundreds of others complaints. I called crysler they said to make a complaint here and if enough complaints a recall will be issued. I sure hope no one gets hurt or dies waiting for the manufacturer to correct the electrical problem they clearly know about but will not address unless they absolutely have to. What a shame consumers pay good money for such poor service. I knew I should have stayed with a GMC!
- Steering
The power steering return hose at the rack position broke in below freezing conditions when I first started it a few weeks ago. The hose IS broke and it's leaking power steering fluid and it's hard time steer the vehicle at times. Other 09 dodhe journeys have been recalled, but mine, sxt AWD was…
The power steering return hose at the rack position broke in below freezing conditions when I first started it a few weeks ago. The hose IS broke and it's leaking power steering fluid and it's hard time steer the vehicle at times. Other 09 dodhe journeys have been recalled, but mine, sxt AWD was not included in the recall according to the vin number. I feel it should be and the hose IS still currently broken. I am on a fixed income and this needs to be fixed by chrysler instead of out of my pocket. It IS higher mileage and the motor IS not the original but that should not make a difference to me. The vehicle was parked at the time of the incident.
- Steering
Power steering return line ruptured on a -20F morning. The vehicle was in motion and I lost power steering. I didn't notice until I went to take a corner. I was able to make the corner but came close to hitting a snow bank. The speed was low so I had time to react. After that I brought it to my…
Power steering return line ruptured on a -20F morning. The vehicle was in motion and I lost power steering. I didn't notice until I went to take a corner. I was able to make the corner but came close to hitting a snow bank. The speed was low so I had time to react. After that I brought it to my local dodge dealer and it was repaired. The total bill was 383.17. It's funny there IS a recall on this issue with this year and model yet mine isn't recalled. The recall explains what happens and that IS exactly what happend to my journey.
- Electronic stability control (esc) · Exterior lighting · Service brakes
Multiple electrical systems malfunction from interior lights air conditioner blend door headlight indicator switch and window switch. Car has had several calipers fail within owning the used car in less then 2 years. Loss of power while driving. Fuel indicator malfunctions. All electrical issues…
Multiple electrical systems malfunction from interior lights air conditioner blend door headlight indicator switch and window switch. Car has had several calipers fail within owning the used car in less then 2 years. Loss of power while driving. Fuel indicator malfunctions. All electrical issues started at the same time. Radio and interior screen malfunction. I am scared to drive this car. The key for will set off alarm when hitting unlock.
- Unknown or other
Horn has started honking intermittently, usually while stationary and usually in the middle of the night (this started mid june of 2018). Last night, starting at 12:30am, the horn has sounded at least once or several times every hour. Changing battery in replacement key fob has done nothing. (Key…
Horn has started honking intermittently, usually while stationary and usually in the middle of the night (this started mid june of 2018). Last night, starting at 12:30am, the horn has sounded at least once or several times every hour. Changing battery in replacement key fob has done nothing. (Key fob was recalled and replaced several years ago). Can't get an appointment with a local dodge dealership for a week so have no idea why this IS happening.
- Electrical system · Engine · Unknown or other
When the vehicle IS in motion, the horn blows like you are holding the horrn down. This has happened several times n traffic on the highway. it also has happened when the vehicle was stationary in the middle of the night. While we were sleeping. we thought someone was stealing it. At least 4…
When the vehicle IS in motion, the horn blows like you are holding the horrn down. This has happened several times n traffic on the highway. it also has happened when the vehicle was stationary in the middle of the night. While we were sleeping. we thought someone was stealing it. At least 4 times it went off. took the vehicle to the dealership in oct. 2017 they took out the horn fuses. Because it blowed all night and it killed the battery. They called it the ghost horn. So I'm driving around now in this vehicle without a horn.
- Power train
Takata recall power train system IS not functioning correctly. The car will not start even after getting a new battery and replacing fuses. The car was stationary parked in a parking lot.
- Power train · Unknown or other
The vehicle occasionally will not start, sometimes if you turn the key and put it in neutral it may start but not anlways. Battery and starter are new. All electrical IS good. The issue IS an unresolved problems and I have seen several forums with this complaint on the dodge journey. No mechanic…
The vehicle occasionally will not start, sometimes if you turn the key and put it in neutral it may start but not anlways. Battery and starter are new. All electrical IS good. The issue IS an unresolved problems and I have seen several forums with this complaint on the dodge journey. No mechanic can pinpoint what causes this. I've been stuck several times for hours due to the vehicle not starting. It may be some security glitch or something. Dodge needs to recall this and get it fixed.
- Power train
There was a exhaust smell in the cabin that was repeatedly checked by the dealer and couldn't find the source. Then on the highway while traveling out of town, I heard a loud bang. Pulled over and the car wouldn't start. Got it towed, and the mechanic said the transfer case needed to be replaced for $3000 with only 75,000 miles on it
- Steering
Safety recall s08/nhtsa 16v-273 power steering return hose and fluid cooler .... This recall describes exactly what happened to my vehicle .... Upon a very cold weather start up my power steering return hose ruptured and failed. I'm wondering why my vehicle IS not covered under this recall ..... I…
Safety recall s08/nhtsa 16v-273 power steering return hose and fluid cooler .... This recall describes exactly what happened to my vehicle .... Upon a very cold weather start up my power steering return hose ruptured and failed. I'm wondering why my vehicle IS not covered under this recall ..... I started vehicle in driveway at 7 in the morning and the outside air temperature was -18F. as soon as the vehicle started the return line split several inches on the top of the hose line and left a puddle of power steering fluid in my driveway
- Unknown or other
My 2009 dodge journey AWD sxt locking mechanism stopped working. It worked all day then all the sudden the key fobs stopped working. It will turn the alarm on and off but will not lock and unlock my doors. The driver and passenger side locks won't work either. I can not use my hatch because it will…
My 2009 dodge journey AWD sxt locking mechanism stopped working. It worked all day then all the sudden the key fobs stopped working. It will turn the alarm on and off but will not lock and unlock my doors. The driver and passenger side locks won't work either. I can not use my hatch because it will not unlock. I now have to manually lock my doors from the inside and lean my seat back and crawl to the back to unlock my back doors. I use the manual door key to get in my car now. All electrical buttons on my driver side door will not work. I can not control my locks, windows or side mirrors. On top of that my car will not start all the time only when it chooses to. I have already replaced the battery twice since I've owned the vehicle. Also had key fobs replaced last year. I hope someone can help with these issues. It IS beyond frustrating that there are so many issues with this model.
- Engine
Wife was driving car 1/2 mile from home, started smoking, stalled on busy street, coasted into shopping center had car towed to a garage-found freeze plug between engine and trans failed, engine overheated , cly head gaskets failed,engine had to be removed and rebuilt.
- Power train · Unknown or other
I bought 9/2015 has had 3 transfer cases at 3,000.00 each and now needs another, cracked and leaking and need seals and a part. . At this point it now needs the intermediate shaft that goes into the transfer case and IS not available anywhere in the united states, according to dodge. I have a loan…
I bought 9/2015 has had 3 transfer cases at 3,000.00 each and now needs another, cracked and leaking and need seals and a part. . At this point it now needs the intermediate shaft that goes into the transfer case and IS not available anywhere in the united states, according to dodge. I have a loan on this vehicle and unable to drive since sept 20TH, 2017. I wrote to the attorney general in massachusetts. Received a letter on oct 12, 2017 from them , telling me to contact your dept right away. I drive my vehicle on city streets. I saw leaking while I was in parking lot at work on sept 15,2017 . I brought back to aamco on sept 16,2017 . Brought it to aamco in turn they called dodge because this would be number 4 transfer case. I was told, I had to bring to a dodge dealership, which I did. Aamco put in 3 transfer cases. Harr dodge in worcester, ma diagnosed my vehicle on sept 20, 2017 and that IS when I found out what it needs. With no part available in the entire united states. They need to recall this car now, not years from now . This IS a dangerous situation it IS part of the driveshaft connection. There have been complaints since 2013 about these transfer cases leaking, cracked , seals leaking driveshaft problems. I don't understand why it IS taking so long for someone to do something about this. I want chrsysler dodge to recall this vehicle and purchase my vehicle back. Also brakes in this vehicle wear at 5, 000 miles and every 5,000 miles which again IS a problem. Hundred of complaints since 2012 and this has not been addressed either by this safety commission.
- Power train · Suspension
My car I bought 9/2015 has had 3 transfer cases at 3,000.00 each and now needs another, cracked and leaking. At this point it now needs the also need intermediate shaft that goes into the transfer case and IS not available anywhere in the united states, according to dodge. I have a loan on this…
My car I bought 9/2015 has had 3 transfer cases at 3,000.00 each and now needs another, cracked and leaking. At this point it now needs the also need intermediate shaft that goes into the transfer case and IS not available anywhere in the united states, according to dodge. I have a loan on this vehicle and unable to drive since sept 20TH, 2017. I wrote to the attorney general in masachusetts. Received a letter on oct 12, 2017 from them , telling me to contact your dept right away. I drive my vehicle on city streets. I saw leaking while I was in parking lot at work on sept 15,2017 . I brought back to aamco on sept 16, they called dodge because this would be number 4 transfer case. They told them I had to bring to a dodge dealership, which I did. aamco put in 3 transfer cases.harr dodge in worcester, ma diagnosed on sept 20, 2017 and that IS when I found out what it needs. With no part available in the entire united states. They need to recall this car now, not years. 2009 dodge journeys
- Unknown or other
2009 dodge journey fails to start at times. This issue has been more frequent. I've owned this vehicle for 4 years and have had this issue for 3. The battery has been replaced along with many other costly repairs. The failure to start has left me stranded on many occasions and the suggestion to put…
2009 dodge journey fails to start at times. This issue has been more frequent. I've owned this vehicle for 4 years and have had this issue for 3. The battery has been replaced along with many other costly repairs. The failure to start has left me stranded on many occasions and the suggestion to put it in neutral first would be helpful if I could depress the brake, but I can't...it's as though they're locked. As a single mom, this IS very disconcerting as I am always on the go between work, school and other obligations.
- Air bags
Recieved a petter in mail about a recall for my car. There was an error in the power supply unit that could either make the airbag deploy randomly wothout warning or prevent it from opening at all in the event of an accident called dealership in reference to recall, was told they did not have the…
Recieved a petter in mail about a recall for my car. There was an error in the power supply unit that could either make the airbag deploy randomly wothout warning or prevent it from opening at all in the event of an accident called dealership in reference to recall, was told they did not have the part nessesary and did not know when they would have the part and to call back next week called back next week and was told to leave a messsage that would be returned, it never was. Went in person and was told they had no record of me calling and they still did not have the part.
- Tires › Pressure monitoring and regulating systems
Tire pressure monitoring system problems. *bf the consumer stated TPMS was corroded. Updated 09/26/2017*js
- Electronic stability control (esc) · Engine · Service brakes
I had to have transmission replaced which I filed a complaint already and since that the esp , all wheel drive, skidding and another light keeps coming on and off and my brakes only work half the time and now my driver window wont go up or down or mirror work and today my car wont start. My…
I had to have transmission replaced which I filed a complaint already and since that the esp , all wheel drive, skidding and another light keeps coming on and off and my brakes only work half the time and now my driver window wont go up or down or mirror work and today my car wont start. My husband checked fuses they are good but have no power to over half of them. I called tate dodge they want another 1102.00 just for me to but the tipm part and do the work myself. I cant break a fuse box and do not feel this IS fair and unless I replace then my car dont work now.
- Electrical system
Have been having issues with my car either taking several attempts to start or not even start at all. Happens periodically. I have taken it to the dealership several times for this issue and they were not able to pin point what was causing the problem. They did replace several things, included the starter. Still having the same issue!
- Engine · Power train
I was on I95 doing 70 miles an hour and my car stayed in drive and all the sudden started going in reverse. Backing me up on the highway. I had tractor trailers flying all around me. Cars going around me running off shoulder to keep from hitting me. I tried emergency brake to stop. I tried again…
I was on I95 doing 70 miles an hour and my car stayed in drive and all the sudden started going in reverse. Backing me up on the highway. I had tractor trailers flying all around me. Cars going around me running off shoulder to keep from hitting me. I tried emergency brake to stop. I tried again once I got to 20 it started going in reverse again. They said it was a internal transfault and it grinding metal into my transcooler that will need to also be replaced with the transmission. If its internal and no fault of mine and almost killed me and I do not ever want to drive on a highway again from fear. Why should I have to pay for it. This should be a recall and they should have to fix it. I am very angry and upset and not rich.
- Electrical system · Electronic stability control (esc) · Vehicle speed control
The car IS acting possessed. The pedometers and all the lights on the dashboard are blinking on and off the windows are rolling up and down by itself. The car cuts off by itself which driving and when I put it in park the gear shift won't move out of park and the car won't cut on. I took it to…
The car IS acting possessed. The pedometers and all the lights on the dashboard are blinking on and off the windows are rolling up and down by itself. The car cuts off by itself which driving and when I put it in park the gear shift won't move out of park and the car won't cut on. I took it to the dealership and they told me that the tipm module needs to be replaced and the wire harness.but didnt tell me that its recalls out here 4 the same problem my car IS having.
- Air bags
TL* the contact owned a 2009 dodge journey AWD. While driving at an unknown speed, the driver ran over a 4 inch deep pothole and the front driver's side air bag deployed. The driver crashed into a telephone pole. The contact sustained neck and back injuries that required medical attention. The…
TL* the contact owned a 2009 dodge journey AWD. While driving at an unknown speed, the driver ran over a 4 inch deep pothole and the front driver's side air bag deployed. The driver crashed into a telephone pole. The contact sustained neck and back injuries that required medical attention. The vehicle was destroyed and towed. A police report was filed. The manufacturer was not notified. The vin was included in nhtsa campaign number: 16v047000 (air bags). The failure mileage was approximately 79,000. updated 02/21/17*lj *cn
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Vehicle entrapment
The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved parties to confirm or…
The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved parties to confirm or refute the defect allegation. ODI has determined that additional reports of vehicle entrapment exist for other model year Dodge Journey vehicles. ODI continues to explore the cause of the thermal event and its potential effect on the actuation of the door locks. ODI also continues to explore other potential causes for door lock malfunction. ODI has determined that an upgrade to an Engineering Analysis (EA) is necessary to continue the review of the investigative material and to assess the risk to motor vehicle safety . To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
- Vehicle entrapment
The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During this investigation, ODI collected information and evidence related to the defect allegation and…
The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During this investigation, ODI collected information and evidence related to the defect allegation and incident, from the manufacturer and involved parties. The information and evidence collected in this initial phase was insufficient to make a defect determination. ODI has upgraded this investigation to an Engineering Analysis (EA24003) to develop a more comprehensive understanding of whether a potential safety defect exists. To review the ODI report cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
- Totally Integrated Power Module Failure
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007…
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den
- Air Bag Non-Deployment/Engine Stall
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine…
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conducted after the April 2014 discussions identified complaints alleging that MY 2008-2009 vehicles may have a similar defect as the MY 2010 vehicles, and that some MY 2010 consumers reported experiencing ignition key position concerns after the 11V139 recall remedy was applied.Accordingly this investigation was opened.In response to ODI?s information request letter, Chrysler reported that MY 2008-2009 subject vehicles used the same design WIN module as the recalled vehicles, and also identified 66 consumer reports and one non-injury crash incident potentially related to inadvertent ignition key rotation.Chrysler?s review of the MY 2010 remedy used in 11V139, which involved installation of a Trim Ring as opposed to replacement of the WIN module, showed the remedy did not adequately address ignition key position concerns, and in some use-cases could cause other systems to operate improperly (radio, instrument panel lighting, HVAC fan motor, etc.).Chrysler subsequently filed multiple defect information reports to 1) add the MY 2008-2009 Dodge Grand Caravan and Chrysler Town and Country, and the MY 2009 Dodge Journey to the original recall scope, and 2) stating that the complete WIN module would be replaced with a new design component in all recalled vehicles (including those that had the Trim Ring installed during 11V139).Chrysler?s report also advises of constrained remedy parts availability, see NHTSA Recall No. 14V373 for further details.Accordingly, the investigation is closed based on the recall action Chrysler is undertaking.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10584873, 10583399, 10573295, 10566365, 10546805, 10513060, 10509284, 10503121, 10496599, 10475027, 10456099, 10450629, 10443680, 10422766, 10410447, 10409269, 10402947, 10402751, 10402660, 10396943, 10394957, 10356632, 10315972
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10248509Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10244348Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10220101Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10220099Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10220098Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar Glass.
- 10220097Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10191460Valve Body. These may cause over drive cycling.
- 10175743Disinfectant Solution Recommended for COVID-19
- 10175735Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
- 10169249Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
- 10169247Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
- 10169245Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- 10166537RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
- 10139985Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
- 10139978Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
- 1012900882212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
- 10121927NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~
- 10030345Chrysler/dodge:vehicles may pull slightly to the right or left. Vehicles were shipped with insufficient clamp load on the rear toe link cam bolt. Insufficient clamp load can allow the alignment to change. Updated 10/07/09.
Every Dodge Journey AWD model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.