2002 Dodge RAM Pickup
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Dodge › RAM Pickup › 2002
These records cover every 2002 Dodge RAM Pickup. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2002 Dodge RAM Pickup. Newest first.
On certain van and pickup trucks equipped with automatic transmissions, the ignition/park shift interlock system may become inoperative. this can allow the shifter to be moved out of the "park" position with the ignition key removed (or in the "lock" position). this can also allow the ignition key to be removed when the shifter has not been placed in the…
Risk and remedy
Risk
Either of these conditions could allow the vehicle to roll away causing a crash without warning.
Remedy
Dealers will replace the gearshift blocker and bracket assembly free of charge. the recall IS expected to begin during january 2008. owners may contact chrysler at 1-800-853-1403.
Owner complaints
22 complaints5 involved a crash1 involved a fire3 injuries
What owners report most
Latest complaints
- Structure
Cracking of dashboard, after reading the complaints on here and numerous other sites it appears to be a trend that needs to be looked at. I have cut my hand once already on mine and there IS no telling how many other people have also. *Tr
- Structure
My dodge RAM 1500 pickup has a very unsafe condition in the from of a cracking and broken dashboard. I would hate to think of coming in contact with it in a collision. *Tr
- Equipment · Service brakes, hydraulic
Dodge RAM 2002 3500 truck the brake disc pads come unglued from the backing plate defect was found on 3 of the 4 brake disc pads. dodge IS using poor or the wrong glue there was lots of life in the disc pads and was under 30,000 miles on the truck. *Tr
- Power train › Automatic transmission › Lever and linkage › Column shift · Structure · Visibility › Windshield
Tl*the contact owns a 2002 dodge RAM pickup. the contact received a recall notice for nhtsa campaign ID number 07v555000 (power train:automatic transmission:lever and linkage:column shift). the dealer stated that they did not have the parts available to repair the vehicle. the contact called two…
Tl*the contact owns a 2002 dodge RAM pickup. the contact received a recall notice for nhtsa campaign ID number 07v555000 (power train:automatic transmission:lever and linkage:column shift). the dealer stated that they did not have the parts available to repair the vehicle. the contact called two other dealers and they stated the same thing. he has been waiting for four months and the vehicle still has not been repaired. the failure mileage was 50,000 and current mileage was 51,000. the consumer stated the dash was severely cracked in 3 places and the windshield needed to be replaced. Updated 05/01/14
- Structure
2002 dodge RAM 1500 cracked dashboard. *Tr
- Power train › Automatic transmission › Lever and linkage › Column shift
Tl*the contact owns a 2002 dodge RAM pickup. after parking the vehicle, it began to roll forward. instinctly, the contact attempted to jump in the vehicle to stop it, but she fell and was dragged. the vehicle drove over her left leg, which resulted in her being hospitalized for three months.…
Tl*the contact owns a 2002 dodge RAM pickup. after parking the vehicle, it began to roll forward. instinctly, the contact attempted to jump in the vehicle to stop it, but she fell and was dragged. the vehicle drove over her left leg, which resulted in her being hospitalized for three months. the contact recently discovered nhtsa campaign ID number 07v555000 (power train:automatic transmission:lever and linkage:column shift). the current mileage was 54,690 and failure mileage was 54,615. Updated 04/28/08. *lj
- Electrical system › Ignition · Power train › Automatic transmission › Lever and linkage › Column shift · Structure
Tl*the contact owns a 2002 dodge RAM. the contact took the vehicle to the dealer to have it repaired for nhtsa campaign ID number 07v555000 (power train:automatic transmission:lever and linkage:column shift). the vehicle remained parked at the dealer the entire day without being repaired. the…
Tl*the contact owns a 2002 dodge RAM. the contact took the vehicle to the dealer to have it repaired for nhtsa campaign ID number 07v555000 (power train:automatic transmission:lever and linkage:column shift). the vehicle remained parked at the dealer the entire day without being repaired. the dealer did not provide an explanation as to why the vehicle had not been repaired. the contact stated that they experienced a failure once before as described in the recall, but could not give any details. the current and failure mileages were 69,000. updated 03-11-08 *bf the consumer stated paint was fading on vehicle and had problems with the ignition shift about three years ago. Updated 03/11/08 *tr
- Structure
I purchased a 2002 dodge RAM as new in november of 2001. within a couple of years (approximately 30,000 miles) from purchase, my dashboard started to crack. within a year of seeing the first cracks, parts of the dash had literally turned to gravel. pieces have dropped down and into the…
I purchased a 2002 dodge RAM as new in november of 2001. within a couple of years (approximately 30,000 miles) from purchase, my dashboard started to crack. within a year of seeing the first cracks, parts of the dash had literally turned to gravel. pieces have dropped down and into the components that are beneath the dash, and I am afraid of what other problems, especially safety related, might arise from the cracking dashboard. *tr
- Structure
2002 dodge RAM 1500 dashboard cracks just appeared in a truck that IS in showroom condition seems like it would be a safety issue if the air bag goes off in an accident it could cause more injury then it would prevent. *tr
- Structure
Dashb oard on 2002 dodge RAM pickup cracking and falling apart. *ak
- Power train › Driveline › Differential unit
Lsd portion of differential failed into small pieces of metal that could have become lodged in gears and caused catastrophic failure and potential accident . it appears that the design of the lsd IS faulty as many units have failed. lsd replaced at owners expense with zero assistance from dodge. *nm
- Air bags
Involved in an collusion, air bags failed to deploy, impact area driver front to center of hood, speed over 40 mph. Passenger sustained back and neck injury along with chest brusing from seatbelt. Spoke to dodge dealer and comment was that sometimes the airbags will not go off if the impact does not energize miltipal sensors. Airbags in the other vehicle deployed.*ak
- Power train › Transfer case (4-wheel drive)
While driving at 5 mph transfer case kicked the vehicle into neutral. vehicle slid down a steep incline. consumer contacted dealer, who informed the consumer it would be three weeks before the vehicle could be seen. manufacturer was not aware of the problem. *ak
- Engine and engine cooling › Cooling system › Fan
Defective ac fan motor and wiring harness
- Air bags › Frontal
While driving at approximately 35 mph, vehicle went off the road and hit a tree stump. front air bags did not deploy, and there was no indication before the crash that there was a problem with the air bags. driver sustained minor bruises to the facial area. *ak
- Unknown or other
Consumer IS requesting help with complaint. *mr the consumer requested an update of the status of the complaint. *scc *jb
- Electrical system › Wiring
The consumer received a recall notice for the blower motor wiring. when the vehicle was taken to the dealer the blower motor was not broken but when the vehicle was returned to the consumer the motors was broken. *nlm
- Air bags
While driving at 20/30 mph, vehicle was in a frontal collision and none of the airbags deployed upon impact. Please provide more details. ts
- Air bags › Frontal
While driving at 50 mph the vehicle was involved in a frontal collision. upon impact neither the passenger nor driver side air bag deployed. *mr *nlm
- Power train › Axle assembly · Trailer hitches · Vehicle speed control
The vehicle accelerateed on its own while the consumer was traveling due to defective throttle position control sensor failure and was replaced. *yh
- Electrical system › Wiring › Interior/under dash
After having vehicle repaired by dodge dealer ship interior dashboard wiring has caused dashboard fire. Dealer does not have a solution on why dashboard fires are occurring. *ak
- Suspension › Front
Dodge RAM was involved in an accident. Had it repaired by dealership. Currently vehicle has been ripping front tires apart. Mechanic stated there was a malfunction on front end suspension, referred consumer to manufacturer. *ak
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Rear axle failure
See attached report.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10139596Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit 68253161AA. Insulator only used on Auto-RWD transmission Note: The color of the insulator is not relevant for service.
- 10017651Revised power steering system bleeding procedures.
- 10016905Emissions recall e07-canister purge hoses. The canister purge hoses on about 7,800 of the above vehicles may develop cracks over time and release evaporative hydrocarbon (hc) which could exceed federal emission standards.
- 10016603Air conditioning (a/c) cooling coil odor.
- 10001522Diesel fuel transfer pump diagnosis.
- 10001520Seat belt cinch bar service for various models including 2004 models.
- 625620Subject regarding safety systems - vehicle modifications / repair.
- 620059Subject regarding airbag / clock spring service for various models including 2002 model year jeep liberty.
Every Dodge RAM Pickup model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.