2001 Dodge RAM Van 2500

Owner complaints

What owners report most

1. Suspension3
2. Air bags1
3. Steering1

Latest complaints

• Dec 23, 2014OH64,871 mi
  Steering

  Front steering component rusted off the frame. *tr

• Apr 12, 2004CA
  Suspension › Rear › Shock absorber · Suspension › Rear › Springs › Leaf spring assembly
  Van steering IS unstable (wanders) at highway speeds (>60 mph) when changing lanes or passing large trucks with weight (two adults) in rear seat/back of rear axle. unable to fully utilized vehicle because of weight restrictions caused by improper rear suspension. did not become aware of tsb that…

  Van steering IS unstable (wanders) at highway speeds (>60 mph) when changing lanes or passing large trucks with weight (two adults) in rear seat/back of rear axle. unable to fully utilized vehicle because of weight restrictions caused by improper rear suspension. did not become aware of tsb that would have corrected problem until vehicle was out of warranty in feb. 2004. never notified by chrysler or by dealer service center during regular maintenance visits.*ak

• Jul 9, 2003INCrash
  Air bags › Frontal

  Consumer involved in a head-on collision while traveling approximately 40-45mph and neither the driver or passenger front air bags deployed.*ak

• Mar 18, 2003PA54,917 mi
  Suspension › Front › Wheel bearing
  In april '02, while driving at highway speed, the 2500 van began to make a loud noise in the front wheels. there was also a loss of control of the vehicle and then a loss of braking ability. it was towed to the dealer where he found the wheel was coming off because the wheel bearings were…

  In april '02, while driving at highway speed, the 2500 van began to make a loud noise in the front wheels. there was also a loss of control of the vehicle and then a loss of braking ability. it was towed to the dealer where he found the wheel was coming off because the wheel bearings were disintegrated and no grease was there. some parts of braking system were also damaged and in need of repair. at our insistence, the other side was checked which also needed new bearings. the wheel bearings were inspected and greased according to the manufactures schedule in aug. '02. in jan. Of '03, a noise and grinding was heard in the front end. it was taken to the dealer who once again replaced the left front bearings. at that time I was told by the dealer that they were seeing this problem in a lot of the 2500 vans and that chrysler was aware of the problem and "working on it". in mar. Of '03, the same noise and grinding sound was heard, and taken to the dealer for repair. once again it was the wheel bearings. however, they are refusing to cover the repair under the warranty this time as they say the car was not maintained according to the schedule. the warranty company says the wheel bearings must be services every 9,000 miles while the owners manual says every 15,000 miles on one schedule and doesn't even mention them on the other schedule. first, I am concerned for the safety of myself and my family as it a significant safety factor that your wheel can fall off when the bearings fail. I am also concerned because I was told by the dealer they were seeing many vans with this problem and now the warranty company IS refusing to pay for repairs by shifting the blame to the consumer. perhaps they should investigate the reason for the multiple failures rather than attempting not to pay for the repair. *Jb

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10229256KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
• 10223854Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. Clean the oil pan T-joints.~ 2. Fill the T-joint between the pan rail/gear housing and pan rail/rear seal retainer with sealant. Use Mopar Silicone Rubber Adhesive Sealant or equivalent. 3. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the oil pan flange.~ 4. The four piece gasket will need to be assembled to make a complete oil pan gasket. 5. Lay the oil pan gasket(s) onto the oil pan flange.~ 6. Ensure the oil pan gasket segment joints are properly aligned. 7. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the top of the oil pan gasket.~ 8. Install the oil pan. Starting from the center and working outward, tighten the oil pan bolts to 28 Nm [21 ft. lbs.].
• 10221686KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
• 10220995Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit 68253161AA. Insulator only used on Auto-RWD transmission Note: The color of the insulator is not relevant for service.
• 10220101Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
• 10220099Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
• 10220097Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
• 10191460Valve Body. These may cause over drive cycling.
• 10191455Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only.
• 10175743Disinfectant Solution Recommended for COVID-19
• 10175735Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
• 10169249Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
• 10169247Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
• 10169245Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
• 1013900968069384A$, R8069384A$, 68086182A$, R8027067A$, RL002012A$ - Gasket, Cylinder Head Cover Before replacing injectors for Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or connector in the valve cover gasket is not the root cause to your concern. In addition, make sure that the wiring attaching nuts are torqued to their proper value.~
• 1012900882212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~