2002 Dodge RAM Wagon

Owner complaints

What owners report most

1. Air bags1
2. Seat belts1
3. Seats1
4. Service brakes1

Latest complaints

• Jun 2, 2026MOCrash2 injuries
  Air bags

  Was in a car accident on Wednesday may 27,2026 . Crashed at a speed of about 51 if not more and NONE of the air bags deployed. I have spoken to my insurance and they said I needed to file a complaint or claim someway else for the airbags not deploying.

• Jul 31, 2020CA125,000 mi
  Service brakes
  Exited I-40 in tucumcari, nm. Right turn off interstate, right turn into shell. Upon leaving the fuel station to enter I-40 westbound, I had no brakes. Pedal to the floor. Coasted uphill to restaurant parking lot; brake fluid under driver-side front wheel. Unusual since I had zero braking power.…

  Exited I-40 in tucumcari, nm. Right turn off interstate, right turn into shell. Upon leaving the fuel station to enter I-40 westbound, I had no brakes. Pedal to the floor. Coasted uphill to restaurant parking lot; brake fluid under driver-side front wheel. Unusual since I had zero braking power. Shredded brake hose was replaced the next day. Problem IS discussed by a mechanic here: https://www.youtube.com/watch?v=3ouz-trm5kg&t=620s

• Dec 4, 2001OH
  Seat belts › Front › Anchorage · Seats

  There IS only one lap and shoulder belt on each of the bench seats in rear of vehicle. Consumer feels this IS unsafe for 4 of the 6 passengers that may be seated. Dealer has been contacted. *Ak

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10229256KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
• 10223854Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. Clean the oil pan T-joints.~ 2. Fill the T-joint between the pan rail/gear housing and pan rail/rear seal retainer with sealant. Use Mopar Silicone Rubber Adhesive Sealant or equivalent. 3. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the oil pan flange.~ 4. The four piece gasket will need to be assembled to make a complete oil pan gasket. 5. Lay the oil pan gasket(s) onto the oil pan flange.~ 6. Ensure the oil pan gasket segment joints are properly aligned. 7. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the top of the oil pan gasket.~ 8. Install the oil pan. Starting from the center and working outward, tighten the oil pan bolts to 28 Nm [21 ft. lbs.].
• 10221686KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.
• 10220995Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit 68253161AA. Insulator only used on Auto-RWD transmission Note: The color of the insulator is not relevant for service.
• 10220101Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
• 10220099Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
• 10220097Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
• 10191460Valve Body. These may cause over drive cycling.
• 10191455Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only.
• 10175743Disinfectant Solution Recommended for COVID-19
• 10175735Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
• 10169249Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
• 10169247Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
• 10169245Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
• 10139596Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacement please order kit 68253161AA. Insulator only used on Auto-RWD transmission Note: The color of the insulator is not relevant for service.
• 1013900968069384A$, R8069384A$, 68086182A$, R8027067A$, RL002012A$ - Gasket, Cylinder Head Cover Before replacing injectors for Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or connector in the valve cover gasket is not the root cause to your concern. In addition, make sure that the wiring attaching nuts are torqued to their proper value.~
• 10136906Part Description: Seal - Shift Shaft on RFE transmissions Issue Description: This seal (04799346) is replaceable with Seal Kit (68235551AA), which includes a seal and retainer. The Seal Kit is applicable to all (5)45RFE transmissions.
• 1012901156045489A$ - Neutral Safety Switch - Trans Assy 06036369AA Screw and Washer is now available as a service part , 2 required to attach Neutral Start Switch
• 1012900882212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
• 10016603Air conditioning (a/c) cooling coil odor.
• 10003414Intermittent locking/unlocking of doors without activating the power door lock switch.
• 10001520Seat belt cinch bar service for various models including 2004 models.
• 10000310Fuel cap difficult to remove.
• 634272Flash programming failure recovery. *Slc
• 634090Subject regarding fuel cap difficult to remove. *Slc
• 634087Subject regarding remote keyless entry programming procedures. *Slc
• 634082Chrome wheel care. *Slc
• 634077Subject regarding outside rearview mirror glass replacement. *Slc
• 633497Subject regarding the outside rearview mirror glass replacement. *Slc
• 631623Subject regarding discolored brake fluid.
• 625650Subject regarding outside rearview mirror glass replacement.
• 625620Subject regarding safety systems - vehicle modifications / repair.
• 621898Automatic transmission fluid usage ATF+4.
• 620066Subject regarding generic scan tool (gst), publication no. 81-170-00008 provided with this technical service bulletin to provide reference information when using generic scan tool on obdii vehicles.
• 620059Subject regarding airbag / clock spring service for various models including 2002 model year jeep liberty.

Every Dodge RAM Wagon model year

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