2020 Ducati Hypermotard

Recalls

1 recall names the 2020 Ducati Hypermotard. Newest first.

• Electrical system › 12v/24v/48v battery

  Oct 30, 2019NHTSA 19V780000793 vehicles

  Ducati North America (Ducati) is recalling certain 2019-2020 Hypermotard 950 and Hypermotard 950 SP motorcycles. The negative terminal on the battery may break, potentially causing a sudden loss of power and an engine stall.

  Risk and remedy

  Risk

  An engine stall can increase the risk of a crash.

  Remedy

  Ducati will notify owners, and dealers will inspect the routing of the negative cable, rerouting it as necessary. In addition, the battery will be better secured with insulation pads. These repairs will be performed free of charge. The recall began December 10, 2019. Owners may contact Ducati customer service at 1-888-391-5446. Ducati's number for this recall is SRV-RCL-19-003.

  Full recall details →

Owner complaints

What owners report most

1. Engine2
2. Fuel/propulsion system1

Latest complaints

• Aug 29, 2021VA
  Engine · Fuel/propulsion system

  After riding the bike for 30 minutes or more the bike stalls at every stop sign and red light I would guess that the idle or throttle position sensor needs adjustment or re map computer to adjust fuel air mixture after initial start up. Very dangerous in my opinion since I have issue restarting the bike at stop lights or stop signs with other vehicles assuming I should be moving but not

• Aug 11, 2021NY
  Engine
  Engine stalls intermittently during clutch in (no load condition). This has happened in traffic at a traffic light when slowly rolling (when waiting on a vehicle in front to make a left hand turn), then need to restart engine -this increases the chance of a rear-end collision. Motorcycle ran…

  Engine stalls intermittently during clutch in (no load condition). This has happened in traffic at a traffic light when slowly rolling (when waiting on a vehicle in front to make a left hand turn), then need to restart engine -this increases the chance of a rear-end collision. Motorcycle ran perfect for approx first 1500 miles, then started stalling and having rough idle. Dealer performed charcoal canister filter replacement and issue went away for approx 700 miles before returning. Returned to dealer and second time they cleaned the throttle bodies and fuel tank. Now approx 500 miles later, it has stalled again two more times.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10251272Tips & Tricks Revision 03 Summary. Applicability: Multistrada-Racing exhaust applicability. Hypermotard-Possible oil seep, loose handlebar feel, gearchange lever pin, standard faring elements characteristics.
• 10251269Tips & Tricks Revision 02 Summary. Applicability: Multistrada-Front fork wiring, rear shock, and fuel level and range indication. Hypermotard-Exhaust heat guard hardware pitting. Scrambler-Cosmetic headlight defect. All Models-pre-delivery operations, scheduled maintenance update.
• 10249817CR263 Replacement of the ABS Unit to Rear Brake Master Cylinder Hose. Applicability: Hypermotard 950 Model Year 2019-2021 (all model versions). The purpose of this technical service bulletin is to inform dealers and service managers of the availability of a new optional rear brake hose (ABS control unit to rear brake master cylinder). This is in response to reports of slight elongation of the rear brake lever stroke, from routine use. The bulletin further provides service procedures and parts data. This document has been redacted for sensitive pricing information.
• 10249815Procedure for Assessing Front Fork Oil Leaks. Applicability: All Models. This service repair bulletin informs dealers and service managers of the assessment criteria for identifying front fork-related defects. The purpose is prevent technicians from mistaking oozing oil or assembly grease, for legitimate defects. The bulletin further provides examples and pictures for clarification.
• 10249814Rear Brake System Update Summary. Applicability: All Models. This Service Bulletin replaces and cancels bulletin SRV-SRB-23-060 published on 12/19/2023. This service bulletin informs dealers and service managers of the availability of new rear brake hoses intended to address wear of the brake lever stroke, resulting from routine use, over time.
• 10248120Rear Brake System Update Summary. Applicability: All Models. This Service Bulletin replaces and cancels bulletin SRV-SRB-23-053 published on 10/17/2023. This service bulletin informs dealers and service managers of the availability of new rear brake hoses intended to address wear of the brake lever stroke, resulting from routine use, over time.
• 10240311Finial Drive Chain Maintenance Precautions. Applicability: All Models and Model Years (except XDiavel). This Service Bulletin replaces and cancels the previous bulletins: SRV-SRB-18-030 published on 05/11/2018, SRV-SRB-19-046 published on 12/31/2019, SRV-SRB-20-050 published on 11/24/2020. It provides dealers and service managers additional final drive chain care to ensure optimum performance and longevity for the chain. this includes cleaning, lubricating, inspecting and tension guidelines.
• 10240308Guided Diagnosis for Front Brake System Bleeding. Applicability: All Models. This Service Bulletin replaces and cancels the previous bulletin SRV-SRB-20-014 published on 4/17/2020. It provides dealers and service managers with needed information to correctly bleed the front brake system of the various Ducati models. This bulletin further refers the reader to an attached diagnosis guide. The referenced guide/annex is available to NHTSA upon request.
• 10240307Procedure for Analysis and Control of Oil and Coolant Leaks from Engine_Rev.01. Applicability: All Models. This service repair bulletin instructs dealers and service managers on authorized procedures for identifying and isolating coolant and engine oil leaks. The use of a prescribed leak trace powder is stressed. This bulletin includes service instructions.
• 10238475Precautions to Follow During Crankcase Cleaning. Applicability: All Models. This service bulletin informs dealers and service managers about precautions in using abrasive cleaners for engine component sealant, and in particular the crankcase covers. The bulletin further provides cleaning instructions with approved cleaning tools.
• 10237193Procedure for Analysis and Control of Oil and Coolant Leaks from Engine. Applicability: All Models. This service bulletin provides dealers and service managers with troubleshooting guidance for oil or coolant leaks. This bulletin includes service instructions.
• 10222407Overview of Rear Brake System Updates. Applicability: All Models. This service repair bulletin provides dealers and service managers a provides a summary of the updates available for motorcycles that have Customer concerns about a slight elongation, over time and use, of rear brake pedal stroke.
• 10219283CR235 Checking Proper Configuration of Options Installed on the Motorcycle. Applicability: All Models (USA & MEX country versions only) . This technical service bulletin informs dealers and service managers of required BBS electronic configuration for the subject units. The bulletin also provides affected VIN information and service solution. This document has been redacted for sensitive pricing information.
• 10217038Overview of Rear Brake System Updates. Applicability: All US Models. This service bulletin provides a summary of the updates available for motorcycles that have Customer concerns about a slight elongation, over time and use, of rear brake pedal stroke. This Service Bulletin replaces and cancels the bulletin SRV-SRB-22-029 published on 06/17/2022.
• 10213041Service Operation Manual Update 2022. Applicability: All Models, all model years. This service bulletin informs dealers and service manages of service and operations updates to the Operations Manual.
• 10209665Tips & Tricks V 01 - Applicability: All models. Pg 13 : Possible damage to water pump gear oil seal. Diavel 1260 (all model versions). Pg. 15: Indication for replacement of brake hoses under warranty. Multistrada V4 PP, Pg. 41, Possible presence of error U1900-Optional Configuration not carried out. Multistrada V2, Multistrada V4 PP (all model years) Pg.42; Possible interference between tank bag and front brake fluid reservoir/clutch fluid reservoir. Multistrada V4 (all versions), Pg.43; Possible color change of the Akrapovic silencer carbon endcap.
• 10209663Rules for Battery Replacement Under Warranty. Applicability: All models, all years. This Electronic Service Bulletin replaces and cancels SRV-ESB-19-001, published January 17, 2019. It provides dealers and service managers the correct replacement procedures for 12-volt battery installed on all Ducati motorcycle models. This document has been redacted for sensitive pricing information. The annex referenced in this document is available to NHTSA upon request.
• 10208536Tips & Tricks V25 - Applicability: All models. Pg 12 : Update of engine oil filter cartridge tightening torque. Multistrada V4 (all model versions). Pg. 38: Possible incorrect diameter of the silencer front or rear manifold in the Racing Exhaust Kit, Pg. 39, Possible oxidisation of windscreen retaining screws.
• 10206714Pre-delivery check list.
• 10203083Tips & Tricks. Applicability: All Models, All Model Years, P. 10-Error P0314 Validation: High misfire with risk of damaging the catalytic converter; P.11-Control unit reprogramming. Multistrada V4S All Model Years, P.30-Right-hand switch button backlighting problems, P. 31-Possible appearance of stains and white dots on the instrument panel, P. 31 Possible malfunction of the heated passenger seat. Scrambler 800 MY 2021, P. 43- Possible appearance of errors U0323, P0500, P2158; Scrambler 800 MY 2021-2022, P44-Irregular idling rpm after engine start. Supersport 950, All Model Years, P.50-Engine warning light on: ECU Error P0314
• 10190055Tips & Tricks Ver 03. Applicability: All models, all model years. This Tips & Tricks bulletin informs dealers and service managers of non-safety time-saving efficiencies and observations, encountered by Ducati field technicians. Topics include aftermarket accessories, battery preparations, tire pressures sensing, gas cap paint, enhanced suspension, oil level checks, and instrument panel software.
• 10190054Tips & Tricks Ver 12. Applicability: All models, all model years. This Tips & Tricks bulletin informs dealers and service managers of non-safety time-saving efficiencies and observations, encountered by Ducati field technicians. Topics range from packaging & transport to engines and accessories, to cosmetic issues.
• 10188299Rideability Complaints. Applicability: All Models. The purpose of this service bulletin is distribute a questionnaire to help dealers and service managers collect detailed information about any rideability complaints for models equipped with a 4-cylinder engine. The purpose is to provide more comprehensive data to enable a better diagnosis of the situation. The referenced questionnaire is attached as an editable PDF, and is available to NHTSA upon request.
• 10188298Frame and rear subframe aesthetic oxidation. Applicability: Hypermotard 950 MY 2019-2021 (all versions). This service bulletin informs dealers and service managers about cosmetic oxidation that could occur at the upper shock mount and at rear sub-frame of the listed model. This condition does not affect safety or functionality. This bulletin also provides a service solution for both oxidation sites as well as parts information and warranty instructions.This document has been redacted for sensitive pricing information.
• 10174566"CR191 Rear Brake Hoses Check and Replace if Required - Monster 821 Model Year 2018-2020 (all versions). This technical service bulletin informs dealers and service managers a potential for the rear brake application to soften over time as a result of normal use. This bulletin further provides a service solution, potentially affected VIN data, and parts distribution details. This document has been redacted for sensitive pricing information. "
• 10174565CR188 - Rear brake hose check and replace if req- Applicability: Monster 797 Model Year 2017-2020 (all models). This technical service bulletin informs dealers and service managers a potential for the rear brake application to soften over time as a result of normal use. This bulletin further provides a service solution, potentially affected VIN data, and parts distribution details. This document has been redacted for sensitive pricing information.
• 10174562Guided diagnosis for front brake system bleeding - Applicability: All vehicle models, all years. This Service Bulletin provides guidance for front brake system bleeding. It includes a "guided diagnosis" attachment, which outlines the sequence of operations to be followed depending on the type of brake master cylinder installed. The attachment is available upon request.
• 10173096Ducati Immobilizer Systems - Applicability: All vehicles with electronic coded keys. This Electronic Service Bulletin replaces and cancels the bulletin SRV-ESB-18-004 published on May 3rd, 2018 and provides information regarding the Immobilizer Systems (engine start lock systems) and associated reset procedures that a Ducati technician shall perform in case of a system failure or loss of keys. This bulletin also contains applicability tables and procedures for the various immoblizer systems.
• 10169798Scheduled Maintenance Check List Update - Applicability: All models. This service bulletin provides dealers and service managers with scheduled maintenance updates specific to each of Ducati's models. This includes updated mileage and time interval maintenance schedules. The actual checklists referenced in this bulletin will be made available to NHTSA upon request.
• 10169796Final Drive Chain Maintenance Precautions - Applicability: All models and Model Years (except XDiavel). The purpose of this service bulletin is to further inform dealers and service managers of proper maintenance to ensure optimal performance and service life of the final drive chain installed on the entire Ducati range of motorcycles.
• 10168791Hypermotard Technical Update - Applicability: Hypermotard 950 MY 2019-2020, Hypermotard 950 SP MY 2019-2020.The purpose of this technical service bulletin is to inform dealers and service managers about minor technical updates such as moisture mitigation and software updates for the listed models. The bulletin contains service instructions, VIN and parts information. The bulletin document has been redacted for sensitive pricing information.
• 10167176TiltWatch indicator for engine shipments - Applicability: all models, all years. This service repair bulletin informs dealers and service managers about the "TiltWatch" indicator being implemented on engine packages. It also provides instruction on how to proceed, should an engine shipment be received with an activated TiltWatch indicator.

Every Ducati Hypermotard model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.