2018 Ducati Monster 821

Recalls

3 recalls name the 2018 Ducati Monster 821. Newest first.

• Service brakes, hydraulic › Foundation components › Hoses, lines/piping, and fittings

  May 11, 2021NHTSA 21V3350001,312 vehicles

  Ducati North America (Ducati) is recalling certain 2015-2021 Monster 821, 2014-2021 Monster 1200 S/STD, and 2016-2019 Monster 1200 R motorcycles. The rear brake hoses may be susceptible to heat damage.

  Risk and remedy

  Risk

  Damaged brake hoses may cause the rear brakes to fail, increasing the risk of a crash.

  Remedy

  Dealers will replace the rear brake hoses, free of charge. Owner notification letters were mailed on July 12, 2021. Owners may contact Ducati customer service at 1-888-391-5446.

  Full recall details →

• Service brakes, hydraulic

  May 4, 2021NHTSA 21V3150005,909 vehicles

  Ducati North America (Ducati) is recalling certain 2017-2020 Monster 797, Monster 1200, Supersport, 2016-2020 XDiavel, and 2018-2020 Monster 821 motorcycles. Air may permeate the rear brake system.

  Risk and remedy

  Risk

  Air in the system may reduce effectiveness of the rear brakes, increasing the distance required to stop and the risk of a crash.

  Remedy

  Dealers will install new rear brake hoses, free of charge. Owner notification letters were mailed on June 28, 2021. Owners may contact Ducati customer service at 1-888-391-5446.

  Full recall details →

• Power train › Manual transmission

  Nov 27, 2018NHTSA 18V8350002,742 vehicles

  Ducati North America (Ducati) is recalling certain 2017-2019 Ducati Monster 1200, Monster 821, SuperSport and SuperSport S motorcycles. The shift lever may have been incorrectly assembled, possibly resulting in the shift knob detaching from the lever.

  Risk and remedy

  Risk

  If the shift knob detaches, the rider may not be able to shift gears, increasing the risk of a crash.

  Remedy

  Ducati will notify owners, and dealers will inspect the gear lever shift knob tightness, replacing it as necessary, free of charge. The recall began January 14, 2019. Owners may contact Ducati customer service at 1-888-391-5446. Ducati's number for this recall is SRV-RCL-18-007.

  Full recall details →

Owner complaints

What owners report most

1. Service brakes2
2. Engine1
3. Fuel/propulsion system1

Latest complaints

• Jul 11, 2020CA565 mi
  Engine · Fuel/propulsion system
  The motorcycle stalls when coming to a stop since it was new (purchased may 2018), with the clutch activated and bike still rolling. I have all dealer service records and videos documenting this issue. Several other people on ducati forums have also reported the same issue. Dealer was unable to…

  The motorcycle stalls when coming to a stop since it was new (purchased may 2018), with the clutch activated and bike still rolling. I have all dealer service records and videos documenting this issue. Several other people on ducati forums have also reported the same issue. Dealer was unable to diagnose, and ducati na was unable to resolve. I dealt with this for almost 2 years until the motorcycle was returned to ducati as part of a lemon law buyback. The stalling IS a safety issue and IS much more prevalent and serious than ducati would like to admit. videos uploaded: https://www.youtube.com/playlist?list=pl6hhv6g1wwzh_6bkodvxe-yxklqx7i3xs

• Mar 10, 2020CA900 mi
  Service brakes
  TL* the contact owns a 2018 ducati monster 821. The contact stated that while driving and attempting to slow down and the rear brake malfunctioned. The contact used the front brake to stop the motorcycle. The motorcycle was taken to monterey peninsula power sports located at (1020 auto center pkwy…

  TL* the contact owns a 2018 ducati monster 821. The contact stated that while driving and attempting to slow down and the rear brake malfunctioned. The contact used the front brake to stop the motorcycle. The motorcycle was taken to monterey peninsula power sports located at (1020 auto center pkwy, seaside, ca 93955 (831) 899-7433). The contact was informed that the warranty representative with ducati that the failure was due to the motorcycle not being ridden frequently. The brake lines were bled however, the failure recurred. The manufacturer was not contacted. The failure mileage was 900.

• Mar 15, 2019MD1,800 mi
  Service brakes
  On 03/14/2019 while riding the motorcycle during the day I experienced a sudden complete failure of the rear brake system while navigating a turn. I had been on the bike for about an hour with no indication anything was wrong. It was very sudden and almost caused me to lose control of the vehicle.…

  On 03/14/2019 while riding the motorcycle during the day I experienced a sudden complete failure of the rear brake system while navigating a turn. I had been on the bike for about an hour with no indication anything was wrong. It was very sudden and almost caused me to lose control of the vehicle. Upon a visual inspection I noted there was no fluid leaking, fluid level was full, brake pads are good, and no ABS malfunction was indicated on the bikes display. If not for my riding experience I probably would have crashed. weather was sunny around 70 degrees speed in turn under 15 mph braking pressure was normal (not panic braking)

Defect investigations

NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.

• Extended Stopping Distance

  PE21003Opened Feb 18, 2021Closed Jul 9, 2021Recall 21V315000
  The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) based on twenty-two (22) Vehicle Owner Questionnaires (VOQs) for soft rear brakes caused by air seeping into the rear brake lines of model year (MY) 2012-2020 Ducati Monster, Multistrada, SuperSport, Panigale, Scrambler and Diavel…

  The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) based on twenty-two (22) Vehicle Owner Questionnaires (VOQs) for soft rear brakes caused by air seeping into the rear brake lines of model year (MY) 2012-2020 Ducati Monster, Multistrada, SuperSport, Panigale, Scrambler and Diavel motorcycles.The consumers were alleging that the rear brakes would not properly function unless the rear brake pedal was applied several times or that there was a total loss of rear braking during normal applications, increasing the risk of a crash. In a March 2020 meeting, Ducati indicated that they were aware of certain models in which air may enter the motorcycles' rear braking system through the brake lines, due to exposure to heat from the exhaust system. Although this condition compromises rear braking performance, Ducati stated that they did not consider this to be a safety defect because the front and rear brake systems are hydraulically independent from each other, and a motorcycle's front brake system performs most of the stopping. Additionally, they believed that routine brake fluid replacement would resolve consumers' concerns, however complainants and dealership service technicians reported that, in some cases, after a dealer serviced the rear brake system, the rear brake pedal would feel soft and spongy again (indicating compromised brake performance) less than a year later--well before the recommended two-year brake fluid service interval. As a precaution, Ducati issued a series of technical service bulletins (TSBs) to replace the brake lines with redesigned ones, rerouting them away from the exhaust system.ODI's position is that all of the brakes on a motorcycle are considered necessary for safety. Analysis of the data identified that neither the entire model line nor the entire model year range of motorcycles covered by the investigation were affected, but rather certain sub-models or narrower model year ranges of motorcycles incorporated brake lines with a higher exposure to the heat from the exhaust system. Because of the unique routing of each model's brake line, some motorcycles are more susceptible to the condition than others. As these specific models and model years were most likely to exhibit an increased risk of a crash from the lengthened stopping distance, Ducati converted the previously issued TSBs into a safety recall.After receiving a total of 94 VOQs, ODI is closing this PE with Ducati's safety recall 21V-315. With the recall action taken by Ducati, this investigation is closed. However, the closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist on other models or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10249815Procedure for Assessing Front Fork Oil Leaks. Applicability: All Models. This service repair bulletin informs dealers and service managers of the assessment criteria for identifying front fork-related defects. The purpose is prevent technicians from mistaking oozing oil or assembly grease, for legitimate defects. The bulletin further provides examples and pictures for clarification.
• 10249814Rear Brake System Update Summary. Applicability: All Models. This Service Bulletin replaces and cancels bulletin SRV-SRB-23-060 published on 12/19/2023. This service bulletin informs dealers and service managers of the availability of new rear brake hoses intended to address wear of the brake lever stroke, resulting from routine use, over time.
• 10248120Rear Brake System Update Summary. Applicability: All Models. This Service Bulletin replaces and cancels bulletin SRV-SRB-23-053 published on 10/17/2023. This service bulletin informs dealers and service managers of the availability of new rear brake hoses intended to address wear of the brake lever stroke, resulting from routine use, over time.
• 10240311Finial Drive Chain Maintenance Precautions. Applicability: All Models and Model Years (except XDiavel). This Service Bulletin replaces and cancels the previous bulletins: SRV-SRB-18-030 published on 05/11/2018, SRV-SRB-19-046 published on 12/31/2019, SRV-SRB-20-050 published on 11/24/2020. It provides dealers and service managers additional final drive chain care to ensure optimum performance and longevity for the chain. this includes cleaning, lubricating, inspecting and tension guidelines.
• 10240308Guided Diagnosis for Front Brake System Bleeding. Applicability: All Models. This Service Bulletin replaces and cancels the previous bulletin SRV-SRB-20-014 published on 4/17/2020. It provides dealers and service managers with needed information to correctly bleed the front brake system of the various Ducati models. This bulletin further refers the reader to an attached diagnosis guide. The referenced guide/annex is available to NHTSA upon request.
• 10240307Procedure for Analysis and Control of Oil and Coolant Leaks from Engine_Rev.01. Applicability: All Models. This service repair bulletin instructs dealers and service managers on authorized procedures for identifying and isolating coolant and engine oil leaks. The use of a prescribed leak trace powder is stressed. This bulletin includes service instructions.
• 10238477Tips and Tricks Revision 7 Summary. Range and motor error codes for the Multistrada; assembly procedure of the brake caliper mounting plate when refitting the rear wheel for the Monster; oil seal install instructions on dry clutch housing for the Panigale; and timing layshift seal removal for a all models.
• 10238475Precautions to Follow During Crankcase Cleaning. Applicability: All Models. This service bulletin informs dealers and service managers about precautions in using abrasive cleaners for engine component sealant, and in particular the crankcase covers. The bulletin further provides cleaning instructions with approved cleaning tools.
• 10237193Procedure for Analysis and Control of Oil and Coolant Leaks from Engine. Applicability: All Models. This service bulletin provides dealers and service managers with troubleshooting guidance for oil or coolant leaks. This bulletin includes service instructions.
• 10232291Overview of Rear Brake System Updates (USA). Applicability: All Models. This service bulletin provides dealers and service managers with a summary of the rear brake updates available for units with owner concerns involving rear brake function. It includes a table with update and parts data for quick reference.
• 10222407Overview of Rear Brake System Updates. Applicability: All Models. This service repair bulletin provides dealers and service managers a provides a summary of the updates available for motorcycles that have Customer concerns about a slight elongation, over time and use, of rear brake pedal stroke.
• 10219283CR235 Checking Proper Configuration of Options Installed on the Motorcycle. Applicability: All Models (USA & MEX country versions only) . This technical service bulletin informs dealers and service managers of required BBS electronic configuration for the subject units. The bulletin also provides affected VIN information and service solution. This document has been redacted for sensitive pricing information.
• 10217038Overview of Rear Brake System Updates. Applicability: All US Models. This service bulletin provides a summary of the updates available for motorcycles that have Customer concerns about a slight elongation, over time and use, of rear brake pedal stroke. This Service Bulletin replaces and cancels the bulletin SRV-SRB-22-029 published on 06/17/2022.
• 10215240Overview of Rear Brake System Updates. Applicability: AllXDVL 16-20, DVL1260 19-20, M821 15-20, M1200 14-20, M1200R 16-19, SuperSport 17-20, M797 17-20. This service bulletin provides a summary of the updates available for motorcycles that have Customer concerns about a slight elongation, over time and use, of rear brake pedal stroke. This Service Bulletin replaces and cancels the bulletin SRV-SRB-20-043 published on 09/04/2020
• 10213041Service Operation Manual Update 2022. Applicability: All Models, all model years. This service bulletin informs dealers and service manages of service and operations updates to the Operations Manual.
• 10209665Tips & Tricks V 01 - Applicability: All models. Pg 13 : Possible damage to water pump gear oil seal. Diavel 1260 (all model versions). Pg. 15: Indication for replacement of brake hoses under warranty. Multistrada V4 PP, Pg. 41, Possible presence of error U1900-Optional Configuration not carried out. Multistrada V2, Multistrada V4 PP (all model years) Pg.42; Possible interference between tank bag and front brake fluid reservoir/clutch fluid reservoir. Multistrada V4 (all versions), Pg.43; Possible color change of the Akrapovic silencer carbon endcap.
• 10209663Rules for Battery Replacement Under Warranty. Applicability: All models, all years. This Electronic Service Bulletin replaces and cancels SRV-ESB-19-001, published January 17, 2019. It provides dealers and service managers the correct replacement procedures for 12-volt battery installed on all Ducati motorcycle models. This document has been redacted for sensitive pricing information. The annex referenced in this document is available to NHTSA upon request.
• 10208536Tips & Tricks V25 - Applicability: All models. Pg 12 : Update of engine oil filter cartridge tightening torque. Multistrada V4 (all model versions). Pg. 38: Possible incorrect diameter of the silencer front or rear manifold in the Racing Exhaust Kit, Pg. 39, Possible oxidisation of windscreen retaining screws.
• 10203083Tips & Tricks. Applicability: All Models, All Model Years, P. 10-Error P0314 Validation: High misfire with risk of damaging the catalytic converter; P.11-Control unit reprogramming. Multistrada V4S All Model Years, P.30-Right-hand switch button backlighting problems, P. 31-Possible appearance of stains and white dots on the instrument panel, P. 31 Possible malfunction of the heated passenger seat. Scrambler 800 MY 2021, P. 43- Possible appearance of errors U0323, P0500, P2158; Scrambler 800 MY 2021-2022, P44-Irregular idling rpm after engine start. Supersport 950, All Model Years, P.50-Engine warning light on: ECU Error P0314
• 10190055Tips & Tricks Ver 03. Applicability: All models, all model years. This Tips & Tricks bulletin informs dealers and service managers of non-safety time-saving efficiencies and observations, encountered by Ducati field technicians. Topics include aftermarket accessories, battery preparations, tire pressures sensing, gas cap paint, enhanced suspension, oil level checks, and instrument panel software.
• 10190054Tips & Tricks Ver 12. Applicability: All models, all model years. This Tips & Tricks bulletin informs dealers and service managers of non-safety time-saving efficiencies and observations, encountered by Ducati field technicians. Topics range from packaging & transport to engines and accessories, to cosmetic issues.
• 10188300Temporary suspension of Workshop Campaigns CR191 - CR193 - CR195. Applicability: Monster 821 MY 2018-2020; Monster 1200 MY 2017-2020; SuperSport MY 2017-2020. This bulletin informs dealers and service managers of a temporary suspension the certain Workshop Campaigns due to supply issues. The bulletin also provides instructions for alternatives.
• 10188299Rideability Complaints. Applicability: All Models. The purpose of this service bulletin is distribute a questionnaire to help dealers and service managers collect detailed information about any rideability complaints for models equipped with a 4-cylinder engine. The purpose is to provide more comprehensive data to enable a better diagnosis of the situation. The referenced questionnaire is attached as an editable PDF, and is available to NHTSA upon request.
• 10180586Overview of Rear Brake System Updates. Applicability: All models, all years. This service repair bulletin provides dealers and service managers an overview of previously authorized and required service relative to product improvements for vehicles with customer concerns of reduced rear brake performance or perceived rear brake pressure loss. The bulletin includes a reference table with associated parts data, as well as instructions for vehicles within or outside of warranty. Mechanical adjustment information is also included.
• 10174566"CR191 Rear Brake Hoses Check and Replace if Required - Monster 821 Model Year 2018-2020 (all versions). This technical service bulletin informs dealers and service managers a potential for the rear brake application to soften over time as a result of normal use. This bulletin further provides a service solution, potentially affected VIN data, and parts distribution details. This document has been redacted for sensitive pricing information. "
• 10174565CR188 - Rear brake hose check and replace if req- Applicability: Monster 797 Model Year 2017-2020 (all models). This technical service bulletin informs dealers and service managers a potential for the rear brake application to soften over time as a result of normal use. This bulletin further provides a service solution, potentially affected VIN data, and parts distribution details. This document has been redacted for sensitive pricing information.
• 10174562Guided diagnosis for front brake system bleeding - Applicability: All vehicle models, all years. This Service Bulletin provides guidance for front brake system bleeding. It includes a "guided diagnosis" attachment, which outlines the sequence of operations to be followed depending on the type of brake master cylinder installed. The attachment is available upon request.
• 10173096Ducati Immobilizer Systems - Applicability: All vehicles with electronic coded keys. This Electronic Service Bulletin replaces and cancels the bulletin SRV-ESB-18-004 published on May 3rd, 2018 and provides information regarding the Immobilizer Systems (engine start lock systems) and associated reset procedures that a Ducati technician shall perform in case of a system failure or loss of keys. This bulletin also contains applicability tables and procedures for the various immoblizer systems.
• 10169798Scheduled Maintenance Check List Update - Applicability: All models. This service bulletin provides dealers and service managers with scheduled maintenance updates specific to each of Ducati's models. This includes updated mileage and time interval maintenance schedules. The actual checklists referenced in this bulletin will be made available to NHTSA upon request.
• 10169796Final Drive Chain Maintenance Precautions - Applicability: All models and Model Years (except XDiavel). The purpose of this service bulletin is to further inform dealers and service managers of proper maintenance to ensure optimal performance and service life of the final drive chain installed on the entire Ducati range of motorcycles.
• 10167176TiltWatch indicator for engine shipments - Applicability: all models, all years. This service repair bulletin informs dealers and service managers about the "TiltWatch" indicator being implemented on engine packages. It also provides instruction on how to proceed, should an engine shipment be received with an activated TiltWatch indicator.
• 10156611Kit with starter clutch for Testastretta 11 821cc - 937cc engines - Applicable to Monster 821 Model Year 2015-2019 (all versions); Multistrada 950 Model Year 2017-2018; Hypermotard 939/Hypermotard 939 SP Model Year 2016-2018; Hyperstrada 939 Model Year 2016-2017; and SuperSport 939 Model Year 2017-2019 (all versions). This service bulletin informs dealers and service managers of the availability of a kit created to improve the starter clutch system for the listed engines. Service instructions and associated part information are also included in this bulletin.

Every Ducati Monster 821 model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.