2016 Ducati Xdiavel S

Recalls

3 recalls name the 2016 Ducati Xdiavel S. Newest first.

• Seats › Motorcycle

  Dec 6, 2023NHTSA 23V8200002,906 vehicles

  Ducati North America (Ducati) is recalling certain 2016-2023 XDiavel S and XDiavel STD motorcycles. The passenger backrest may break if it is installed incorrectly or used incorrectly by the passenger.

  Risk and remedy

  Risk

  A broken passenger backrest may result in the passenger falling off the motorcycle, increasing the risk of injury.

  Remedy

  Dealers will inspect the passenger backrest installation, tighten the screws as necessary, and also apply a warning sticker on the component, free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ducati customer service at 1-888-391-5446. Ducati's number for this recall is SRV-RCL-23-005.

  Full recall details →

• Service brakes, hydraulic › Foundation components › Master cylinder

  Dec 15, 2017NHTSA 17V8120006,758 vehicles

  Ducati North America (Ducati) is recalling certain 2015-2018 1299 motorcycles (including STD, S, FE and SL models), Monster 1200 motorcycles (including S and R models), Multistrada motorcycles (including S and PP models), 2015-2017 Panigale R, 2016-2018 XDaviel S motorcycles and 2017-2018 Scrambler 800 Café Racer motorcycles. These motorcycles are equipped…

  Risk and remedy

  Risk

  If the front brake master cylinder fails, the loss of front braking ability can increase the risk of a crash.

  Remedy

  Ducati will notify owners, and dealers will replace the front brake master cylinder piston, free of charge. The recall is expected to begin February 15, 2018. Owners may contact Ducati customer service at 1-800-231-6696.

  Full recall details →

• Wheels › Rim

  May 26, 2016NHTSA 16V370000925 vehicles

  Ducati North America (Ducati) is recalling certain model year 2016 XDiavel S motorcycles manufactured November 25, 2015 to May 18, 2016. The affected motorcycles have a rear wheel that may have been incorrectly installed on the hub.

  Risk and remedy

  Risk

  If the rear wheel was incorrectly installed, the drive pins may fail, resulting in a loss of braking and a loss of power transmission from the engine. These conditions increase the risk of a crash.

  Remedy

  Ducati will notify owners, and dealers will remove the rear wheel and install rubber inserts to prevent the wheel from being improperly installed. Any wheel that is found to have been improperly installed will be replaced. These repairs will be performed free of charge. The recall began on June 16, 2016. Owners may contact Ducati customer service at 1-800-231-6696. Ducati's number for this recall is SRV-RCL-16-001.

  Full recall details →

Owner complaints

What owners report most

1. Service brakes1
2. Steering1
3. Vehicle speed control1

Latest complaints

• Oct 27, 2016MI3,200 mi
  Service brakes · Steering · Vehicle speed control
  I purchased a puig aftermarket windscreen for my xdiavel. It came to me with bolts to replace the oem bolts that hold the handlebars on to the bike. The bolts that puig supplies with their windscreen are far too short to be safe. I notified the seller, they referred me to puig hi-tech of USA.…

  I purchased a puig aftermarket windscreen for my xdiavel. It came to me with bolts to replace the oem bolts that hold the handlebars on to the bike. The bolts that puig supplies with their windscreen are far too short to be safe. I notified the seller, they referred me to puig hi-tech of USA. puig told me to go back to the reseller, who refuses to send bolts, and I don't blame them. They have not been tested, approved, and the reseller IS not an engineer to know which bolts are safe. these are the bolts that fasten the handlebars to the motorcycle! If they fail, the rider loses all steering, throttle, braking, even the on/off capability of the motorcycle. This could easily result in severe injury or death. fortunately, I am an engiineer, and saw right away that the bolts were very unsafe, and I did not attempt to operate the vehicle. I removed the aftermarket windscreen and reinstalled the oem bolts.

Defect investigations

NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.

• Extended Stopping Distance

  PE21003Opened Feb 18, 2021Closed Jul 9, 2021Recall 21V315000
  The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) based on twenty-two (22) Vehicle Owner Questionnaires (VOQs) for soft rear brakes caused by air seeping into the rear brake lines of model year (MY) 2012-2020 Ducati Monster, Multistrada, SuperSport, Panigale, Scrambler and Diavel…

  The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) based on twenty-two (22) Vehicle Owner Questionnaires (VOQs) for soft rear brakes caused by air seeping into the rear brake lines of model year (MY) 2012-2020 Ducati Monster, Multistrada, SuperSport, Panigale, Scrambler and Diavel motorcycles.The consumers were alleging that the rear brakes would not properly function unless the rear brake pedal was applied several times or that there was a total loss of rear braking during normal applications, increasing the risk of a crash. In a March 2020 meeting, Ducati indicated that they were aware of certain models in which air may enter the motorcycles' rear braking system through the brake lines, due to exposure to heat from the exhaust system. Although this condition compromises rear braking performance, Ducati stated that they did not consider this to be a safety defect because the front and rear brake systems are hydraulically independent from each other, and a motorcycle's front brake system performs most of the stopping. Additionally, they believed that routine brake fluid replacement would resolve consumers' concerns, however complainants and dealership service technicians reported that, in some cases, after a dealer serviced the rear brake system, the rear brake pedal would feel soft and spongy again (indicating compromised brake performance) less than a year later--well before the recommended two-year brake fluid service interval. As a precaution, Ducati issued a series of technical service bulletins (TSBs) to replace the brake lines with redesigned ones, rerouting them away from the exhaust system.ODI's position is that all of the brakes on a motorcycle are considered necessary for safety. Analysis of the data identified that neither the entire model line nor the entire model year range of motorcycles covered by the investigation were affected, but rather certain sub-models or narrower model year ranges of motorcycles incorporated brake lines with a higher exposure to the heat from the exhaust system. Because of the unique routing of each model's brake line, some motorcycles are more susceptible to the condition than others. As these specific models and model years were most likely to exhibit an increased risk of a crash from the lengthened stopping distance, Ducati converted the previously issued TSBs into a safety recall.After receiving a total of 94 VOQs, ODI is closing this PE with Ducati's safety recall 21V-315. With the recall action taken by Ducati, this investigation is closed. However, the closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist on other models or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10249815Procedure for Assessing Front Fork Oil Leaks. Applicability: All Models. This service repair bulletin informs dealers and service managers of the assessment criteria for identifying front fork-related defects. The purpose is prevent technicians from mistaking oozing oil or assembly grease, for legitimate defects. The bulletin further provides examples and pictures for clarification.
• 10248120Rear Brake System Update Summary. Applicability: All Models. This Service Bulletin replaces and cancels bulletin SRV-SRB-23-053 published on 10/17/2023. This service bulletin informs dealers and service managers of the availability of new rear brake hoses intended to address wear of the brake lever stroke, resulting from routine use, over time.
• 10240308Guided Diagnosis for Front Brake System Bleeding. Applicability: All Models. This Service Bulletin replaces and cancels the previous bulletin SRV-SRB-20-014 published on 4/17/2020. It provides dealers and service managers with needed information to correctly bleed the front brake system of the various Ducati models. This bulletin further refers the reader to an attached diagnosis guide. The referenced guide/annex is available to NHTSA upon request.
• 10240307Procedure for Analysis and Control of Oil and Coolant Leaks from Engine_Rev.01. Applicability: All Models. This service repair bulletin instructs dealers and service managers on authorized procedures for identifying and isolating coolant and engine oil leaks. The use of a prescribed leak trace powder is stressed. This bulletin includes service instructions.
• 10238475Precautions to Follow During Crankcase Cleaning. Applicability: All Models. This service bulletin informs dealers and service managers about precautions in using abrasive cleaners for engine component sealant, and in particular the crankcase covers. The bulletin further provides cleaning instructions with approved cleaning tools.
• 10237193Procedure for Analysis and Control of Oil and Coolant Leaks from Engine. Applicability: All Models. This service bulletin provides dealers and service managers with troubleshooting guidance for oil or coolant leaks. This bulletin includes service instructions.
• 10222407Overview of Rear Brake System Updates. Applicability: All Models. This service repair bulletin provides dealers and service managers a provides a summary of the updates available for motorcycles that have Customer concerns about a slight elongation, over time and use, of rear brake pedal stroke.
• 10219283CR235 Checking Proper Configuration of Options Installed on the Motorcycle. Applicability: All Models (USA & MEX country versions only) . This technical service bulletin informs dealers and service managers of required BBS electronic configuration for the subject units. The bulletin also provides affected VIN information and service solution. This document has been redacted for sensitive pricing information.
• 10217038Overview of Rear Brake System Updates. Applicability: All US Models. This service bulletin provides a summary of the updates available for motorcycles that have Customer concerns about a slight elongation, over time and use, of rear brake pedal stroke. This Service Bulletin replaces and cancels the bulletin SRV-SRB-22-029 published on 06/17/2022.
• 10215240Overview of Rear Brake System Updates. Applicability: AllXDVL 16-20, DVL1260 19-20, M821 15-20, M1200 14-20, M1200R 16-19, SuperSport 17-20, M797 17-20. This service bulletin provides a summary of the updates available for motorcycles that have Customer concerns about a slight elongation, over time and use, of rear brake pedal stroke. This Service Bulletin replaces and cancels the bulletin SRV-SRB-20-043 published on 09/04/2020
• 10213041Service Operation Manual Update 2022. Applicability: All Models, all model years. This service bulletin informs dealers and service manages of service and operations updates to the Operations Manual.
• 10210945Tips & Tricks Rev 04 - Applicability: Diavel, pg. 17: Checking for correct positioning of the rear brake hose. Monster 937 (all model versions), pg. 21: Possible CAN line and speed sensor Errors; pg.22 Possible breakage of the right-hand footpeg holder plate. Multistrada V4, V4S: pg.49 Information for upcoming motorcycles. Panigale V4, SP2: pg.59 Possible aesthetic imperfection in tank right or left rear sections. Streetfighter V4 S MY22, pg.69; Electronic configuration for part number update of hlins suspension
• 10209665Tips & Tricks V 01 - Applicability: All models. Pg 13 : Possible damage to water pump gear oil seal. Diavel 1260 (all model versions). Pg. 15: Indication for replacement of brake hoses under warranty. Multistrada V4 PP, Pg. 41, Possible presence of error U1900-Optional Configuration not carried out. Multistrada V2, Multistrada V4 PP (all model years) Pg.42; Possible interference between tank bag and front brake fluid reservoir/clutch fluid reservoir. Multistrada V4 (all versions), Pg.43; Possible color change of the Akrapovic silencer carbon endcap.
• 10209663Rules for Battery Replacement Under Warranty. Applicability: All models, all years. This Electronic Service Bulletin replaces and cancels SRV-ESB-19-001, published January 17, 2019. It provides dealers and service managers the correct replacement procedures for 12-volt battery installed on all Ducati motorcycle models. This document has been redacted for sensitive pricing information. The annex referenced in this document is available to NHTSA upon request.
• 10208536Tips & Tricks V25 - Applicability: All models. Pg 12 : Update of engine oil filter cartridge tightening torque. Multistrada V4 (all model versions). Pg. 38: Possible incorrect diameter of the silencer front or rear manifold in the Racing Exhaust Kit, Pg. 39, Possible oxidisation of windscreen retaining screws.
• 10203083Tips & Tricks. Applicability: All Models, All Model Years, P. 10-Error P0314 Validation: High misfire with risk of damaging the catalytic converter; P.11-Control unit reprogramming. Multistrada V4S All Model Years, P.30-Right-hand switch button backlighting problems, P. 31-Possible appearance of stains and white dots on the instrument panel, P. 31 Possible malfunction of the heated passenger seat. Scrambler 800 MY 2021, P. 43- Possible appearance of errors U0323, P0500, P2158; Scrambler 800 MY 2021-2022, P44-Irregular idling rpm after engine start. Supersport 950, All Model Years, P.50-Engine warning light on: ECU Error P0314
• 10190055Tips & Tricks Ver 03. Applicability: All models, all model years. This Tips & Tricks bulletin informs dealers and service managers of non-safety time-saving efficiencies and observations, encountered by Ducati field technicians. Topics include aftermarket accessories, battery preparations, tire pressures sensing, gas cap paint, enhanced suspension, oil level checks, and instrument panel software.
• 10190054Tips & Tricks Ver 12. Applicability: All models, all model years. This Tips & Tricks bulletin informs dealers and service managers of non-safety time-saving efficiencies and observations, encountered by Ducati field technicians. Topics range from packaging & transport to engines and accessories, to cosmetic issues.
• 10188299Rideability Complaints. Applicability: All Models. The purpose of this service bulletin is distribute a questionnaire to help dealers and service managers collect detailed information about any rideability complaints for models equipped with a 4-cylinder engine. The purpose is to provide more comprehensive data to enable a better diagnosis of the situation. The referenced questionnaire is attached as an editable PDF, and is available to NHTSA upon request.
• 10174562Guided diagnosis for front brake system bleeding - Applicability: All vehicle models, all years. This Service Bulletin provides guidance for front brake system bleeding. It includes a "guided diagnosis" attachment, which outlines the sequence of operations to be followed depending on the type of brake master cylinder installed. The attachment is available upon request.
• 10173096Ducati Immobilizer Systems - Applicability: All vehicles with electronic coded keys. This Electronic Service Bulletin replaces and cancels the bulletin SRV-ESB-18-004 published on May 3rd, 2018 and provides information regarding the Immobilizer Systems (engine start lock systems) and associated reset procedures that a Ducati technician shall perform in case of a system failure or loss of keys. This bulletin also contains applicability tables and procedures for the various immoblizer systems.
• 10169798Scheduled Maintenance Check List Update - Applicability: All models. This service bulletin provides dealers and service managers with scheduled maintenance updates specific to each of Ducati's models. This includes updated mileage and time interval maintenance schedules. The actual checklists referenced in this bulletin will be made available to NHTSA upon request.
• 10169794CR186 - Rear Brake Hoses Check and Replace if req. - Applicability: XDiavel Model Year 2016-2020 (all models). This technical service bulletin provides dealers and service managers information about an identified potential for the rear brake application to soften over time as a result of normal use. The bulletin provides service instructions to replace the rear brake hoses, should the situation occur. It also provides affected VIN, parts, and warranty instructions. The bulletin document has been redacted for sensitive pricing information.
• 10167176TiltWatch indicator for engine shipments - Applicability: all models, all years. This service repair bulletin informs dealers and service managers about the "TiltWatch" indicator being implemented on engine packages. It also provides instruction on how to proceed, should an engine shipment be received with an activated TiltWatch indicator.
• 10147320Procedure to check and adjust the clutch fluid pressure - This service bulletin informs dealers and service managers about reports of difficulty in detection of the "neutral" gear (N) with consequent possible engine cranking. It also provides correct procedures should a service center encounter this situation or a crankshaft replacement occurs. This bulletin further provides parts data and warranty claim information.
• 10140276Immobilizer Systems - This electronic service bulletin supersedes SRV-ESB-16-002 published 10/06/2016. it contains updated system information regarding Ducati Immobilizer Systems (engine start lock systems) for the listed year models. The bulletin provides a comprehensive list of procedures covering the associated model systems, associated reference charts.
• 10127627X Diavel/X Divael S Starter Clutch and Flywheel Replacement - This bulletin describes the proceedure to remove and replace the starter clutch and flywheel with a new and improved unit. Certain units suffered a failure of the starter clutch resulting in an engine no-start condition. This reinforced part is more robust and prevents possible breakage by introducing a new starter clutch and flywheel. The bulletin contains detailed instructions, photos, and description of all parts and proceedures involved.
• 10086465Xdiavel seat plate update - this technical service bulletin informs service managers of newly designed plate fastening clips for the seats of pertaining motorcycles. This bulletin includes associated part numbers, instructions and illustrations.
• 10086428Fuel level sensor verification procedure - this electronic service bulletin contains updated procedures for dealer service departments to verify functionality of fuel level sensors prior to replacing them as a result erroneous display on the instrumetn panel. This bulletin also contains associated part numbers, illustrations and maintenance instructions.
• 10086367Transparent maintenanceposter and scheduled maintenance checklist update - this service bulletin contains ducati service minimum requirements. It includes maintenance checklists and intervals, as well as illustrations for display.

Every Ducati Xdiavel S model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.