Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner 114SD, 122SD, 108SD, Cascadia and Business class M2 trucks, Freightliner Custom Chassis XBS, XCL, XCM, MT45, MT55, S2G, S2RV, XCR and XCS custom chassis and Western Star 4700, 4900 and 5700 trucks equipped with Detroit Axle axles. The affected vehicles may have loose…
Risk and remedy
Risk
Loose tie rod arm bolts may lead to separation of the tie rod arm, resulting in a loss of vehicle control, increasing the risk of a crash.
Remedy
DTNA has notified owners, and dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began February 9, 2019. Owners may contact Daimler Trucks at 1-800-547-0712. DTNA's number for this recall is FL-802.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
10192955FCCC MTG45/55 gasoline fuel tanks.
10172025Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers
10164617Communication to assist the field with service vibration issues on DTNA vehicles
10164481Service Systems Development provided document to service locations on price list reflects current charges to engine horsepower ratings for HDEP and MDEG engine platforms.
10164438Warranty Policy Letter to communicate Detroit Return Changes
10164437Warranty Policy Letter to communicate remarketing handling cap for Detroit DT12 Transmission.
10164436Warranty Information Letter to announce addition of Thomas Built Bus as a brand with an Authorized Demonstrator Program
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10163599Warranty Information Letter sent to customers regarding new refrigerator supplier for returning parts.
10163548Training Solution created by DTNA to provide guidance to customers when searching for service information for components and systems not owned by Daimler Trucks North America (DTNA).
10163511Warranty Information Letter - Expanded guidelines for paint-related claims sent out to Freightliner, Western star, Thomas Built Bus, Export and Direct warranty customers
10160707sbu54056 Powernet Troubleshooting Guide Batteries, Path, Alternator, and Starter
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10156459Service Solution: 1033998 Shifter Retrofit on FCCC Step Vans