2004 Fleetwood Terry
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Fleetwood › Terry › 2004
These records cover every 2004 Fleetwood Terry. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
9 recalls name the 2004 Fleetwood Terry. Newest first.
Fleetwood IS recalling 70,101 my 2003-2007 southwind, pace arrow, bounder, flair, storm, fiesta, terra gas class a motor homes; bounder, discovery, providence, excursion, expedition, revolution, american eagle, american heritage, american tradition diesel class a motor homes; jamboree tioga class c motor homes; and prowler, wilderness, terry, mallard…
Risk and remedy
Risk
If this solution IS exposed to an ignition source under certain specific circumstances, it can result in a vehicle fire.
Remedy
Fleetwood IS working with dometic to repair these refrigerators (please see 08e032). dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. dometic has retained stericycle inc. To manage this campaign. stericycle will assist the owner in locating dealerships or service centers and will provide assistance with scheduling of appointments. owners may contact dometic/stericycle at 1-888-446-5157 or fleetwood at 1-800-322-8216.
Certain motor homes and travel trailers equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in the boiler tube. pressurized coolant solution could be released into an area where an ignition source (gas flame) IS present.
Risk and remedy
Risk
Release of coolant under certain conditions could ignite and result in a fire.
Remedy
Fleetwood will be working with dometic in order to repair these refrigerators (please see 06e076). dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. dometic has retained stericycle inc. To manage this campaign. stericycle will assist you in locating dealerships or service centers and will provide assistance with scheduling of appointments. owners may contact dometic/stericycle at 1-888-446-5157 or fleetwood at 1-800-322-8216.
Certain travel trailers fail to conform to the requirements of federal motor vehicle safety standard no. 120 "tire selection and rims for motor vehicles other than passenger cars." the tire and loading information placard contains incorrect "load range "b" information regarding the maximum cargo carrying capacity. the correct tire IS a load range "c".
Risk and remedy
Risk
A fully loaded travel trailer will overload the tires, which could lead to tire failure, loss of vehicle control, and could result in a crash.
Remedy
Dealers will inspect and replace tires that are marked "load range "b" and replace it with a "load range "c" tire. the recall began on november 30, 2005. owners may contact fleetwood at 1-800-445-3307.
On certain fifth wheel trailers, the propane gas lines that run through the floor of the slide out room penetrate the floor too far from the outside wall causing the potential for pinched lines during slide out room operation.
Risk and remedy
Risk
This could lead to a propane gas leak and the potential for an explosion and/or fire.
Remedy
Dealers will inspect and, as necessary, reroute the propane gas line. this recall began on october 24, 2005. owners may contact fleetwood at 1-800-509-3418.
Certain fifth wheel travel trailers have missing welds on the chassis cross-members.
Risk and remedy
Risk
This condition can cause the cross-member to become dislodged, creating a road hazard if the fifth wheel travel trailer IS in motion, which could result in a crash.
Remedy
Lippert components, in conjunction with fleetwood, will inspect the cross-members for missing welds, repair the welds if necessary, and add additional support to the affected area. owners may contact lippert directly at 1-866-524-7821 to make arrangements to have this inspection and repair performed. the recall began on august 4, 2005.
On certain fifth wheel and conventional travel trailers equipped with aluminum wheels may not have had the proper wheel lug nut torque applied. additionally, paint applied to the mating surface of the hub may cause the lug nuts to be more sensitive to loosening during the initial settling-in of components and after a wheel has been removed for service.
Risk and remedy
Risk
A wheel separation could occur, increasing the risk of a crash.
Remedy
Dealers will inspect, repair, or replace any damaged wheels, lug nuts, lug studs, and mating surfaces. dealers will also remove paint film from the mating surfaces. the recall began on august 5, 2004. owners should contact fleetwood at 1-800-509-3418.
On certain conventional and fifth wheel travel trailers equipped with siemens q circuit breaker, the circuit breakers were mis-marked.
Risk and remedy
Risk
This could result in an overheated conductor in a sustained overload condition which could cause personal injury and/or property damage.
Remedy
Dealers will inspect and replace the circuit breaker if necessary. owner notification IS expected to begin by april 5, 2004. owners should contact fleetwood at 1-800-322-8216.
On certain conventional and fifth wheel travel trailers, the owner manuals either do not contain the wheel lug nut torque information or contain incorrect wheel lug nut torque information for the optional "aluminum wheel"
Risk and remedy
Risk
Vehicle operation without the proper torque applied to the wheel lug nuts could result in the lug nuts becoming loose and a wheel separation that could result in a crash.
Remedy
Owners will be provided with a label and insert to be added to the owner's manual. if the vehicle has the "aluminum wheel" option, owners are requested to bring their vehicle into a dealer to have the wheel lug nuts torqued to the proper specifications. owner notification began november 26, 2003. owners should contact fleetwood at 1-800-445-3307.
On certain travel trailers equipped with samsung microwave ovens, these ovens were produced with a defective panel. an electrical short can occur between circuit patterns on the membrane panel, especially overlapped by a "jumper" or jump wire. this may cause the oven to activate without pressing any key pads.
Risk and remedy
Risk
An electrical short can occur causing the oven to activate without pressing any key pads. this could result in excessive heat, smoke, or possibly a fire.
Remedy
Samsung will notify customers and repair the panel free of charge. in the meantime, consumers should unplug their microwave, if possible. if the consumer IS unable to unplug the microwave, they should leave the door ajar until the panel IS replaced. consumers should never use the microwave oven for storage or leave any towels, paper, cloth or other products in the microwave after use. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact samsung at 800-932-3837 or fleetwood at 1-800-629-8454.
Owner complaints
9 complaints2 involved a fire
What owners report most
Latest complaints
- Structure › Body · Unknown or other
The frame of my fifth wheel camping trailer broke in two where the king pin box IS welded in the front while I was towing it on the highway. I was towing at approximately 60 mph when I went over an overpass with an uneven lip at its edge which caused the failure. online research that I've done…
The frame of my fifth wheel camping trailer broke in two where the king pin box IS welded in the front while I was towing it on the highway. I was towing at approximately 60 mph when I went over an overpass with an uneven lip at its edge which caused the failure. online research that I've done shows that this IS a problem common to trailer frames made by lippert components and supplied to numerous rv manufacturers. it IS chalked up to "normal wear and tear". lippert only warranties their trailer frames for two years. in my opinion, a vehicle, regardless of type or size, should never suffer a broken frame due to wear and tear. this IS a tremendous safety hazard that must be addressed.
- Equipment · Equipment › Recreational vehicle/trailer
2004 terry trailer w/ dometic refrigerator model 2852 serial# 605-03267. Item was recalled for defect but was never notified of this until failure of component. Dometic refusing to repair refrigerator. Due to the leakage of ammonia this IS a safety hazard. *tr
- Structure › Frame and members
Tl*the contact owns a 2004 fleetwood terry trailer. While driving 55 mph the fire alarms in the trailer were activated. After examining the vehicle the contact noticed that the rear passenger tire was rubbing against the tire wheel well causing smoke to accumulate. The fire department was not notified. The failure was not diagnosed and there were no prior warnings. The mileage was not available.
- Equipment › Recreational vehicle/trailer
Tl*the contact owns a 2004 fleetwood terry. the vehicle has a dometic refrigerator, model rm2652. the contact stated that the trailer caught fire and was completely destroyed. a utility building also sustained damage. the fire department and the insurance investigator stated that the…
Tl*the contact owns a 2004 fleetwood terry. the vehicle has a dometic refrigerator, model rm2652. the contact stated that the trailer caught fire and was completely destroyed. a utility building also sustained damage. the fire department and the insurance investigator stated that the refrigerator was the cause of the failure. there were no injuries and a fire report was filed. the serial and part numbers were unknown. the failure mileage was not applicable. updated 12/12/08 *cn updated 12/15/08
- Equipment › Recreational vehicle/trailer
We were preparing to go camping in our '04 terry quantum (bought new feb 08) and turned on frig to cool by electricity. noticed next day unit was not cooling, tried the gas, still not cooling. my husband remembered someone told him about their rv catching on fire as result of the frig catching on…
We were preparing to go camping in our '04 terry quantum (bought new feb 08) and turned on frig to cool by electricity. noticed next day unit was not cooling, tried the gas, still not cooling. my husband remembered someone told him about their rv catching on fire as result of the frig catching on fire. we called dometic service center, listened to a recording which stated a recall on all '04-'06 frig's with particular model/serial numbers to look for any leaks with yellow residue on back side of the unit or not cooling properly. immediately noticed yellow residue, continued with instructions from dometic's recording stating "to turn off the gas valve" and "do not operate with gas". it stated "could use electricity". we have never received any recall notices from dometic. notified dometic recall center, told our model rm2852, serial number 40503272 was definitely on recall list and given a customer ID number with "free service". dometic provided local service center. upon pick-up, documentation was provided for fix; however, upon inspection the cooling unit was not replaced and a metal shield was installed. immediately showed and discussed situation with service center, who stated the "recall" was for a "heat shield" not for replacing the cooling unit. however, our appointment was to fix the cooling unit leak. service rep looked at the frig panel and saw the residue. he would not say why their service tech did not see the residue, which was visible, and the tech should not have installed the "heat shield" with this leakage. the rep stated he would have to contact dometic to see if they would replace the unit. no reply from local service center, we contacted center and they were told by dometic that our unit IS not covered under warranty and would not be covered as "free service". to date, the cooling unit IS not repaired/replaced and IS not operable. *tr
- Structure
Dt*: the contact stated that the center support between the axle broke which caused the camper to shift 3 inches and added friction to the tires. there was a nhtsa recall, # 05v289000 , regarding the structure. The vin was not included in the recall. the dealership had agreed to replace the beam that broke and place a support beam in the front and in the back.
- Structure
2004 terry 5TH wheel camper has a rod and angle cross member weld and poor design weakness problem. *ts ***no answer required*** the consumer stated there IS a recall regarding the issue, however he IS having difficulty getting a dealer to fix it. the consumer did eventually find someone to perform the recall, however he had to pay for the repairs. Recall 05v289000 *jb
- Suspension › Multiple axle
Dt: caller said that travel trailer came from the factory with a bent axle and axle alignment. Caller said vehicle jumped around the road. Dealer fixed the problem. manufacturer paid dealer for the repairs. caller was concerned about vehicle safety on the road. *ak
- Tires › Tread/belt
Dt: contact had three blowouts on three different occasions on trailer. contact states the trailer was not over loaded, and he was going the speed limit. the vin number and other information was not available. *Ak
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Inadvertent slide-out extension movement
This investigation was opened based on odi's receipt of a congressional letter on behalf of a constituent.the constituent reported incidents where the slide out room of his motor home would inadvertently move (extend) during highway use.odi was concerned that a fully extended slide out would degrade the vehicle's…
This investigation was opened based on odi's receipt of a congressional letter on behalf of a constituent.the constituent reported incidents where the slide out room of his motor home would inadvertently move (extend) during highway use.odi was concerned that a fully extended slide out would degrade the vehicle's dynamic handling characteristics and/or possibly impact an object or another vehicle, resulting in a crash.odi contacted fleetwood and discovered that slide out rooms were installed in motor homes, travel trailers and folding trailers. As part of the investigation odi visited a rv show and the fleetwood paxinos plant to examine slide outs in various new make and model vehicles and gain an understanding of how the systems work.during the investigation odi learned that there are two methods used to extend slide out rooms.some manufacturers use hydraulic systems and others, such as fleetwood, use an electric motor. (Continued on page 2)
- Wheel separations
On june 30, 2004, fleetwood filed a defect notice (04v-310) that outlines a notification and repair program intended to have 2002-2004 model year fleetwood fifth wheel and travel trailer units equipped with aluminum wheels inspected for the presence of paint and other foreign substances in the clamp joint, especially…
On june 30, 2004, fleetwood filed a defect notice (04v-310) that outlines a notification and repair program intended to have 2002-2004 model year fleetwood fifth wheel and travel trailer units equipped with aluminum wheels inspected for the presence of paint and other foreign substances in the clamp joint, especially between the wheel and hub clamp faces, and to inspect for, and correct, any damage that may have occurred to the wheels or hubs due to loosening. The campaign includes a provision to provide the affected vehicle owners with information about the method and importance of torquing the wheel nuts with a torque wrench as described in the campaign notice and in fleetwood's published owner's manual.odi expressed concern about the campaign program because it asks owners to perform the post-inspection and repair torquing of the wheel mounting nuts (at intervals of 10, 25, and 50 miles or until stabilized).to assure that this aspect of the campaign IS completed successfully, odi has asked fleetwood to notify odi of any incidents of wheel separations that occur on campaign-repaired vehicles whose owners were asked to perform the post-repair wheel nut torque procedure.
Every Fleetwood Terry model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.