2018 Ford Ecosport

Recalls

2 recalls name the 2018 Ford Ecosport. Newest first.

• Engine and engine cooling › Engine › Oil/lubrication › Pump

  Dec 22, 2023NHTSA 23V905000139,730 vehicles

  Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.

  Risk and remedy

  Risk

  A loss of oil pressure can result in an engine stall and a loss of power braking assist, increasing the risk of a crash.

  Remedy

  Dealers will replace the oil pump tensioner assembly and oil pump drive belt, free of charge. If engine failure occurs due to a damaged oil pump belt and/or oil pump belt tensioner, Ford has authorized dealers to replace the engine assembly as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). Owner notification letters were mailed August 11, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S64.

  Full recall details →

• Equipment › Other › Labels

  May 14, 2018NHTSA 18V312000273 vehicles

  Ford Motor Company (Ford) is recalling certain 2018 Ford Ecosport vehicles sold in the United States Federal Territiories. These vehicles were shipped with the European brake reservoir pictogram cap label and the European English language owner's manual kits. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety…

  Risk and remedy

  Risk

  Owners could be confused by the incorrect label on the brake fluid cap, potentially causing them to replace the brake fluid with an incorrect fluid which could affect brake performance, increasing the risk of a crash.

  Remedy

  Ford will notify owners, and dealers will replace the brake fluid cap and owner's manual kit, free of charge. The recall began on June 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18C04.

  Full recall details →

Owner complaints

What owners report most

1. Engine356
2. Engine and engine cooling314
3. Power train68
4. Unknown or other61
5. Fuel/propulsion system40
6. Electrical system35
7. Service brakes29
8. Vehicle speed control19
9. Air bags10
10. Wheels10

Latest complaints

• Oct 16, 2026IL
  Engine

  Vehicle equipped with 1.0 L eco-boost engine suffered a catastrophic internal cylinder head fracture leading to antifreeze flooding two cylinders income, complete engine failure. This is a known widespread manufacturing defect that mirrors, Fords large eco-booth, coolant intrusion crisis.

• Sep 3, 2026FL
  Engine

  While having oil changed at the Ford dealership, I was told there was a small oil leak. I made an appt for a diagnostic test for the following week. I was told the diagnostic test showed a cracked valve cover. I had it repaired while they had the vehicle.

• Sep 1, 2026CO
  Power train
  I have had issues in the past with the transmission of this car for the past few months, it initially started to give me issues around 49k miles in this car, so I got it flushed out by a mechanic and it ran fine for a few months. Just a few days ago, I was headed home and my transmission went…

  I have had issues in the past with the transmission of this car for the past few months, it initially started to give me issues around 49k miles in this car, so I got it flushed out by a mechanic and it ran fine for a few months. Just a few days ago, I was headed home and my transmission went completely out as I was about to enter a state highway and I had to pull over into a neighborhood to get it towed. I had to send it over to my mechanic again, and he said the transmission is completely done for. My car could've almost went out on me completely if I kept pushing it, but I knew it was a hazard. I've heard from multiple other sources as I checked online to see if this was an issue with other Ecosports as well, and it seems like there's multiple complaints of this issue. I had no idea this car had an issue, at there was no warning light or anything indicating there was something wrong with it, until I noticed the acceleration wasn't quite right.

• Sep 1, 2026OK
  Engine

  1.0L EcoBoost suffered a repeat failure following Recall 23S64, Metro Ford of OKC confirmed in writing that prior dealer workmanship caused the failure, and Ford Corporate (Case # CXH-08846832) is completely unresponsive, leaving the vehicle inoperable and unsafe.

• Aug 26, 2026NJ
  Electrical system · Fuel/propulsion system · Power train

  I had a Purge valve put in about a year ago and was told that that was the problem for my gas gauge going completely to empty while driving and losing power while driving

• Aug 12, 2026IN71,000 mi
  Engine and engine cooling
  The contact owns a 2018 Ford EcoSport. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the failure occurred a year after the recall repair was performed. The contact stated that while her daughter was driving…

  The contact owns a 2018 Ford EcoSport. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the failure occurred a year after the recall repair was performed. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to the residence and then to the dealer, where it was determined that the engine and turbocharger needed to be replaced due to internal bearing failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 71,000.

• Jul 31, 2026KS
  Engine
  On XXX, my 2018 Ford EcoSport experienced a sudden loss of engine oil pressure and loss of power while driving on [XXX], consistent with the failure mode described in Ford Safety Recall 23S64 / NHTSA Recall 23V905 (engine oil pump drive belt tensioner arm fracture and/or oil pump drive belt…

  On XXX, my 2018 Ford EcoSport experienced a sudden loss of engine oil pressure and loss of power while driving on [XXX], consistent with the failure mode described in Ford Safety Recall 23S64 / NHTSA Recall 23V905 (engine oil pump drive belt tensioner arm fracture and/or oil pump drive belt degradation). The vehicle lost motive power on a public highway and had to be towed to Olathe Ford Lincoln, Olathe, KS for repair. The dealer has confirmed the failure is covered under this recall, but has stated repair parts are backordered with an estimated repair time of 2–3 months. I am filing this complaint to document that the defect described in this recall has actually manifested in my vehicle — a loss of engine power on a highway — which per Ford's own notice also results in loss of the mechanical vacuum pump required for power brake assist, creating a serious crash risk. I am requesting NHTSA log this incident against Recall 23V905 and evaluate whether a 2–3 month repair timeline meets the "reasonable time" remedy standard under 49 U.S.C. § 30120. I also did not receive and notice of the recall before the event occured, so that I could be proactive with the repair before the dangerous situation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• Jul 21, 2026IL106,000 mi
  Engine
  The contact owns a 2018 Ford EcoSport. The contact stated that while driving 55 MPH, there was an abnormal knocking sound coming from the engine, and the vehicle lost automotive power. The contact stated that while slowing down, the RPM became extremely elevated, and the low oil pressure warning…

  The contact owns a 2018 Ford EcoSport. The contact stated that while driving 55 MPH, there was an abnormal knocking sound coming from the engine, and the vehicle lost automotive power. The contact stated that while slowing down, the RPM became extremely elevated, and the low oil pressure warning light remained illuminated. The vehicle failed to accelerate, and the contact pulled over into a nearby parking lot and parked the vehicle. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 106,000.

• Jul 6, 2026KY
  Power train

  There was a recall on these cars do to timing chain issues but mine was not in the recall with the others but ones not in recall are having same issues. Car is a ticking time bomb I want fixed under the recall.

• Jun 12, 2026PACrash3 injuries
  Power train · Service brakes
  What component or system failed or malfunctioned, and is it available for inspection upon request? The braking system failed, preventing the vehicle from stopping properly. The vehicle is currently at a tow yard and is available for inspection upon request. How was your safety or the safety of…

  What component or system failed or malfunctioned, and is it available for inspection upon request? The braking system failed, preventing the vehicle from stopping properly. The vehicle is currently at a tow yard and is available for inspection upon request. How was your safety or the safety of others put at risk? Because the brakes failed, I was unable to stop at a traffic light. The vehicle entered oncoming traffic and was involved in a collision, placing my safety and the safety of other motorists at risk. Has the problem been reproduced or confirmed by a dealer or independent service center? No. I previously took the vehicle to the dealership several times for misfire and powertrain-related issues. The dealership was unable to identify the underlying problem and advised that the spark plugs were not tightened properly. Similar issues have occurred multiple times over the past few years. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle is currently at a tow yard and is awaiting inspection by the insurance company. Additional inspections may be conducted as part of the claim investigation. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes. Warning lights appeared earlier this week, and I brought the vehicle to the dealership for diagnosis. The dealership was unable to determine the cause of the warnings. I picked up the vehicle on June 11, 2026. On June 12, 2026, the brakes failed, resulting in the accident.

• Jun 10, 2026IL
  Unknown or other
  Safety defect involves an extreme structural hazard caused by the improper execution and assembly of components under open Federal Safety Recall Campaign 23V905 (Ford Recall 23S64) on a 2018 Ford EcoSport.The vehicle previously underwent the authorized interim engine replacement mandated by Safety…

  Safety defect involves an extreme structural hazard caused by the improper execution and assembly of components under open Federal Safety Recall Campaign 23V905 (Ford Recall 23S64) on a 2018 Ford EcoSport.The vehicle previously underwent the authorized interim engine replacement mandated by Safety Recall 23S64. Following a recent diagnosis by certified technicians to investigate severe vehicle noise, it was discovered that all but one of the main front engine subframe (cradle) bolts are completely missing from the vehicle.The front subframe must be completely dropped and reinstalled to execute this specific recall's interim repair. The missing hardware is a direct result of critical structural fasteners being left loose or entirely uninstalled during the official recall service.As a direct consequence of the detached subframe shifting dynamically while driving, the vehicle has suffered severe structural and tire damage and tracking misalignment. The vehicle has been officially deemed entirely unroadworthy and unsafe to drive due to an imminent risk of structural collapse or catastrophic steering and control failure.The consumer is currently facing a refusal of accountability regarding this safety failure. The manufacturer's customer service division is classifying this severe hazard as a localized dealership workmanship dispute rather than a critical failure of federal safety recall integrity, leaving an unsafe, recalled vehicle unaddressed and grounding the consumer.

• May 27, 2026LA
  Engine and engine cooling

  See attached document for complaint.

• May 19, 2026VA
  Engine
  Bought in Dec 2022, in February engine seized due to oil pressure issues, was told it needed a new engine. In communications with Ford, they were aware of issue, but it was not a recall issue at that time. I believe that if this issue occurred before recall, that they were replacing these parts…

  Bought in Dec 2022, in February engine seized due to oil pressure issues, was told it needed a new engine. In communications with Ford, they were aware of issue, but it was not a recall issue at that time. I believe that if this issue occurred before recall, that they were replacing these parts with ones known to be faulty. Approximately, 60,000 miles later, I am dealing with the same issue that I did in 2023. I was without a vehicle for over 6 weeks in February 2023 . On Saturday, May 16, 2026, my daughter was driving on interstate 81 in Virginia when the engine once again seized. I took my vehicle to a Ford dealership in Aptil 2025 to see if the recall had been satisfied with the 2023 repair, they assured me that it had been satisfied. I would have gotten my vehicle in for the recall if I wasn't lied to, and my daughter would have not had to gone through that ordeal had I not been lied too. Also, when talking with Ford in 2023, I asked if they knew about these problems with the oil pressure why it wasn't in recall status, they told me because no lives had been lost due to the issue

• Apr 28, 2026TX
  Electrical system · Engine · Vehicle speed control
  My vehicle experiences a loss of power while driving. The vehicle will unexpectedly lose acceleration and power during normal driving conditions, including when merging or driving in traffic. This creates a serious safety concern because the vehicle does not respond properly when attempting to…

  My vehicle experiences a loss of power while driving. The vehicle will unexpectedly lose acceleration and power during normal driving conditions, including when merging or driving in traffic. This creates a serious safety concern because the vehicle does not respond properly when attempting to accelerate. The issue occurs intermittently but repeatedly and makes it difficult and unsafe to drive, especially at higher speeds or in traffic situations. Ford has declined financial assistance for repair due to mileage and vehicle age, and no resolution has been provided. This issue creates a safety risk while operating the vehicle, as it may suddenly lose power without warning in traffic.

• Apr 23, 2026SC
  Electrical system · Engine · Suspension
  When I realized there was a recall, I could not get in right away due to the fact that parts were on back order. I finally got in at Tidelands Ford in Pawleys. They had my vehicle for two weeks and said it was repaired. I knew immediately it wasn’t driving right and the engine was loud. I told the…

  When I realized there was a recall, I could not get in right away due to the fact that parts were on back order. I finally got in at Tidelands Ford in Pawleys. They had my vehicle for two weeks and said it was repaired. I knew immediately it wasn’t driving right and the engine was loud. I told the service manager about it who had the tech look at it and he said he reconnected something and the sound went away for the moment, but the engine has not run the same since. The transmission slips and jumps, at one point I almost ran in the back of someone. The engine has been smoking. I took it back and they called me and told me that they repaired a “oil gasket” and that solved the problem. However, as I stated before, the transmission is not operating correctly and is dangerously to drive.

• Apr 23, 2026PA
  Unknown or other

  Shifting into and out of first gear causing the front end to slam down almost sending my daughter and myself threw the windshield. It clunks and slams into gears causing the car to buck, shaking when trying to start moving.

• Mar 29, 2026CA
  Fuel/propulsion system

  After fueling, codes P0496 will show and car will not start or struggle to start. Stalling when on freeway and rough idle. My vehicle shut off on the freeway causing me to almost crash and had to stop immediatly. In my investigation, it seems I am not the only one suffering this issue. I am on my 2nd engine replacement from the original recall as well.

• Mar 25, 2026TX
  Unknown or other

  I was at stop light went to take my foot off brake to go when light was green car shut completely off. I quickly put hazard lights on then put car in park to restart car. Lucky car didn’t rear in me. Safety recall •Vehicle shuts off in traffic •Unsafe to drive •Loss of wages •No transportation provided •Second recall with long delay

• Mar 24, 2026NM220,938 mi
  Engine
  The contact owns a 2018 Ford EcoSport. The contact stated that after having the engine replaced in 2023 and being reimbursed following a subsequent recall, the vehicle experienced engine failure. The contact stated that while the official fix was released, the replacement engine that was installed…

  The contact owns a 2018 Ford EcoSport. The contact stated that after having the engine replaced in 2023 and being reimbursed following a subsequent recall, the vehicle experienced engine failure. The contact stated that while the official fix was released, the replacement engine that was installed in the vehicle was not equipped with the official fix. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 220,938.

• Mar 23, 2026OK
  Engine · Fuel/propulsion system
  In mid-2024, I was notified of a recall (23S64 / 23V905) involving the engine oil pump belt. When I attempted to schedule repairs, I was told parts were not available. I was instructed to watch for loss of oil pressure and speed and to pull over immediately if it occurred. In January 2025, my…

  In mid-2024, I was notified of a recall (23S64 / 23V905) involving the engine oil pump belt. When I attempted to schedule repairs, I was told parts were not available. I was instructed to watch for loss of oil pressure and speed and to pull over immediately if it occurred. In January 2025, my vehicle lost oil pressure and speed while driving. I pulled over and had it towed. Ford directed me to a dealer, but multiple dealers within 200 miles said parts would not be available until March 2025. I brought my vehicle to a Ford dealer in [XXX] in March 2025. It remained there over 7 months until October 17, 2025. I was told parts were unavailable, and instead of fixing the defect, the engine was replaced with another engine subject to the same recall. Shortly after, the vehicle broke down again due to issues related to the repair. I later received another recall notice and returned the vehicle on February 25, 2026. As of March 23, 2026, the dealer still has my vehicle and cannot complete repairs due to lack of parts. This recall causes sudden loss of oil pressure and engine power, creating a serious safety risk. Ford has not provided a timely or effective remedy. My vehicle has approximately 50,000 miles and has been out of service for extended periods. All repair documentation is in my car that is currently at the dealership. They do not email or text or give digital proof. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• Mar 12, 2026ND
  Engine · Service brakes · Vehicle speed control
  2018 eco sport , 1 L engine . Bought this car 2 years ago(April 2024) used (58xxx) miles from Corwin Honda in Fargo nd and test drove and asked about the car . Asked if safe for my family , recalls ,history ..they said no issues ,recalls or crashes . All were untrue we are just finding out . I…

  2018 eco sport , 1 L engine . Bought this car 2 years ago(April 2024) used (58xxx) miles from Corwin Honda in Fargo nd and test drove and asked about the car . Asked if safe for my family , recalls ,history ..they said no issues ,recalls or crashes . All were untrue we are just finding out . I was driving imin the dark and suddenly,no warning etc my car says low engine oil pressure . I had kids in the car, on the highway (80mph) when my car suddenly stops at not exactly a slow decline . It is dark , it’s a long high way. Luckily we made it home . But now the dealership I hit it from and Luther family ford of Fargo nd do NOT WANT TO TOUCH MY CAR. Ford company said they have reached out to Luther to tell them to tow my car and inspect etc but Luther ford keeps hanging up in them . We owe 12k still on this car and insurance. We can’t not drive it, I have to uber and use DoorDash . My hubby goes out of town for work and I work night shift so we can not use his beater of a work car. We also scheduled roadside assistance today for 330pm and THEY DID NOT COME TO GET THE CAR. I rescheduled again for the am and hopefully so but I feel they black listed my vin or any recalls with this car. It is unsafe to drive , their is no replacements thought they keep promising year after year I have read . It’s is stressful, it is unsafe and it is wrong to leave ppl hanging when I am doing all I can on my part . We can’t not afford a car payment on a broken car that is dangerous and doesn’t drive . Where is our rights? Who cares about my safety? MY KIDS SAFETY? That night on the highway ? Thankfully a lady in a truck helped us get home . This is so cruel

• Mar 9, 2026CA
  Engine · Fuel/propulsion system · Power train
  My Ford EcoSport had safety recall 23S64 performed at Diamond Ford in Lancaster, California. The recall involved the oil pump drive belt system. After the recall repair was completed, the vehicle began displaying a low oil pressure warning and the engine started shaking. These symptoms involve the…

  My Ford EcoSport had safety recall 23S64 performed at Diamond Ford in Lancaster, California. The recall involved the oil pump drive belt system. After the recall repair was completed, the vehicle began displaying a low oil pressure warning and the engine started shaking. These symptoms involve the same oil system addressed in the recall. Because the vehicle is now experiencing low oil pressure and engine vibration after the recall repair, I am concerned that the recall remedy did not correct the defect and that engine damage may have occurred as a result of the recalled component.

• Mar 9, 2026PA
  Engine
  My car began rattling. I brough it to Ray Price Ford and was told the Flex Plate is cracked and needs replacement. My car only has 50,000 miles on it and the Flex Plate is a covered repair on other models from the same year. I called Ford and referred to the CSP 22n12 but was told my car is not…

  My car began rattling. I brough it to Ray Price Ford and was told the Flex Plate is cracked and needs replacement. My car only has 50,000 miles on it and the Flex Plate is a covered repair on other models from the same year. I called Ford and referred to the CSP 22n12 but was told my car is not covered under this program. I requested Good Will assistance and was also denied. I am not sure why several other models of the same year are covered but not my vehicle. It is a 3,000 repair on a part for a vehicle that only has 50,000 and has been serviced since purchase through Ford. This is the second issues with regards to this transmission. All of the hoses came loose around 2 years ago for no apparent reason which also was a full change. It seems they are only covering their most popular model for this issue and it seems as if it a poor manufacturing for the Flex Plate.

• Feb 19, 2026CACrash
  Engine · Fuel/propulsion system · Service brakes
  While driving toward the freeway on January 16, 2026, I pressed my brakes and the vehicle failed to slow or stop. Instead, the vehicle accelerated. I reacted quickly to avoid a head-on collision but was involved in a crash. When pressing on my brakes there were audible sounds from from my hood. As…

  While driving toward the freeway on January 16, 2026, I pressed my brakes and the vehicle failed to slow or stop. Instead, the vehicle accelerated. I reacted quickly to avoid a head-on collision but was involved in a crash. When pressing on my brakes there were audible sounds from from my hood. As if my car wanted to stop but wouldn’t. My engine previously failed for the same reason. When the second and third decal came out I called my local dealership. After my last oil change my car began to show show signs of concern. I emails and called the dealership, I brought my car in however they had no one to work on my car and wouldn’t offer a rental. Told me as long as my car is drivable I’ll be fine. This vehicle has an open recall related to engine/performance defects. History includes: Complete engine failure in 2024 (vehicle retained for two months). Recurring symptoms reported to dealership. Check engine light illuminated; dealership advised vehicle was safe to drive. Vehicle retained again without repair completion. No technician availability; recall repair not completed before crash. I relied on dealership assurances that the vehicle was safe. This defect creates a serious risk of unintended acceleration and loss of braking control. I am concerned other drivers may face similar danger. I am requesting investigation into recall effectiveness and manufacturer handling of repair delays.

• Feb 6, 2026IL93,000 mi
  Engine and engine cooling
  The contact owns a 2018 Ford EcoSport. The vehicle was repaired under NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The contact had not experienced a failure before the recall repair; however, the contact experienced failures after the recall repair. The contact stated the vehicle…

  The contact owns a 2018 Ford EcoSport. The vehicle was repaired under NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The contact had not experienced a failure before the recall repair; however, the contact experienced failures after the recall repair. The contact stated the vehicle failed to accelerate as intended while depressing the accelerator pedal and failed to exceed 30 MPH. An unknown RED warning light was illuminated. The contact stated that whenever the vehicle accelerated above 30 MPH, there was an abnormal grinding sound coming from the front of the vehicle. The vehicle was taken to the dealer, where it was diagnosed with turbocharger failure. The vehicle was repaired; however, the grinding sound persisted. The vehicle was taken back to the dealer, but no cause for the failure was found. The manufacturer was not notified of the failure. The failure mileage was approximately 93,000.

Defect investigations

NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.

• Oil Pump Failure

  PE23015Opened Sep 20, 2023Closed Feb 14, 2024Recall 23V905
  On September 20, 2023, the Office of Defects Investigation (ODI) opened PE23-015 to investigate instances of engine failure due to loss of oil pressure in model year (MY) 2018-2021 Ford EcoSport vehicles. Some consumers reported a low engine oil pressure warning lamp immediately preceding a complete loss or reduction…

  On September 20, 2023, the Office of Defects Investigation (ODI) opened PE23-015 to investigate instances of engine failure due to loss of oil pressure in model year (MY) 2018-2021 Ford EcoSport vehicles. Some consumers reported a low engine oil pressure warning lamp immediately preceding a complete loss or reduction of motive power while the vehicle was in motion. The investigation revealed that the engine oil pump drive belt tensioner arm may fracture, separate from the tensioner backing plate, and/or the oil pump drive belt may degrade and lose teeth, resulting in a loss of engine oil pressure. A loss of engine oil pressure can result in engine seizure, which can result in a loss of motive power and a loss of mechanical vacuum pump required to provide power braking assist, increase the risk of a crash. On December 22, 2023, Ford filed recall 23V-905 for certain MY 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The recall remedy provides the replacement of the oil pump drive belt tensioner assembly and oil pump drive belt with redesigned parts to improve robustness. In view of the recall action being taken by Ford, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11001174This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns. related concerns including but not limited to: Display operation concerns Navigation inoperative Voice recognition concerns Phone connection issues Dropped phone connections Applink related performance Travel Link not present or showing incorrect traffic Slow system response This may be due to the SYNC software. To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software. NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software.
• 10254138All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
• 10251934During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.
• 10240743The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.
• 10235153For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
• 10214832Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/selections in their FordPass or LincolnWay App. This condition is due to an error within the FordPass or LincolnWay App and not due to a concern on the vehicle. Verify that the customers FordPass or LincolnWay App is at the latest version. Replacement or reprogramming of the telematics control unit (TCU)/gateway module (GWM)/remote function actuator (RFA) will not resolve this condition. If the condition persists, utilize the FordPass Guides or Lincoln Way Concierge teams.
• 10210941In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Please refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option
• 10210816Some 2017-2021 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
• 10209209This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty, 2018-2022 EcoSport/Expedition, 2019-2022 Ranger/Nautilus, 2021-2022 Bronco/Bronco Sport/Mustang Mach-E, 2022 Maverick vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
• 10205694Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the original USB that installed the update, reperform the update and verify the navigation voice prompts have returned. Multiple reboots are expected when this update is being performed. Verify the Installation Is Complete message displays in the touch screen. If the original USB is not available, go to website https://syncnavigation.com/ford/home or https://syncnavigation.com/lincoln/home to download the files once more for the affected vehicle. For further map update support, reference the FAQ section on these websites.
• 10204040Some 2018-2021 EcoSport, Expedition, Navigator; 2019-2021 Ranger; 2020-2021 Escape, Corsair, Explorer, Transit; 2021 Bronco, Bronco Sport, Edge, Nautilus, F-150, Mustang; 2019-2022 Transit Connect; 2020-2022 Aviator, F-Super Duty; and 2022 Maverick vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0496, P0456, P0455, P04F0, and/or P0451. Ford has tested returned EVAP canister purge valves and found them to be fully functional. Prior to replacing the canister purge valve or other EVAP components, perform the following tests using the Ford Diagnosis and Repair System (FDRS) Scan Tool: Full System EVAP Leak Test - FDRS Location: TOOLBOX > PCM > PCM - Evap Emissions System Test and the EVAP Purge Valve Leak Test - FDRS Location: TOOLBOX > PCM > Evap Emission System Toolbox > CPV Check.
• 10203841Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
• 10201050Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK12 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
• 10201019Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the SYNC Connect or FordPass Connect feature or Lincoln Connect or Embedded Modem Do not replace the TCU or perform any repair to resolve this condition. Refer the owner of the vehicle to Ford Pass Guides or Lincoln Way Concierge Teams to assist in removing the fleet telematics subscription.
• 10201013Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transport mode. It is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure exactly allowing time for the SYNC system to complete its tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
• 10199536Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus, 2021 Bronco Sport/Mustang Mach-E vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
• 10199507Some 2018-2021 EcoSport vehicles may have diagnostic trouble code (DTC) U0155 stored in the ABS module. This DTC will not cause observable conditions or warning indicators for the customer. If this DTC is detected while diagnosing unrelated conditions, it should be disregarded.
• 10198663Some 2016-2018 Focus and 2018-2019 EcoSport vehicles equipped with a 1.0L EcoBoost engine, 6F15 automatic transmission and built on or before 3-Jul-2019 may exhibit an illuminated oil pressure warning lamp with a loss of engine oil pressure. This may be due to a failed engine oil pump belt tensioner. If engine oil pressure at idle is below 10 psi (refer to Section 303-00 in the Workshop Manual for the oil pressure test procedure) and/or metal contamination is present in the engine oil, replace the engine assembly with a long block option 6006 and the turbocharger.
• 10198605Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns.
• 10198600Some 2016-2018 Focus and 2018-2019 EcoSport vehicles equipped with a 1.0L EcoBoost engine, 6F15 automatic transmission and built on or before 3-Jul-2019 may exhibit an illuminated oil pressure warning lamp with a loss of engine oil pressure. This may be due to a failed engine oil pump belt tensioner which leads to a loss of engine oil pressure. If engine oil pressure at idle is below 10 psi (refer to Section 303-00 in the Workshop Manual for the oil pressure test procedure) and/or metal contamination is present in the engine oil, no further diagnostics should be performed. Replace the engine assembly with a long block option 6006 to correct this condition.
• 10194647Some 2018-2020 EcoSport vehicles equipped with a 2.0L engine may exhibit an illuminated MIL and diagnostic trouble code (DTC) P06A7 in the powertrain control module (PCM). This may be caused by a damaged circuit on the 12A581 harness. Inspect the 12A581 harness for possible damage near the right/front strut tower (behind the degas bottle) and a few inches back from connectors C1699 and C1698. If harness damage is not present, continue with normal diagnostics found within the Powertrain Control and Emissions Diagnosis (PC/ED) Manual.
• 10194428Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
• 10194425Some 2017-2021 Ford and Lincoln vehicle owners may experience a condition of missing Authorization, Command and Control, Battery Charging Details or Phone-as-a-Key setup buttons/selections in their FordPass or LincolnWay App. This condition is due to an error within the FordPass or LincolnWay App and not due to a concern on the vehicle. Verify that the customers FordPass or LincolnWay App is at the latest version. Replacement or reprogramming of the telematics control unit (TCU)/gateway module (GWM)/remote function actuator (RFA) will not resolve this condition. If the condition persists, Utilize the FordPass Guides or Lincoln Way Concierge teams.
• 10194413Some 2018-2021 Ford and Lincoln vehicles may not be able to perform remote commands via the FordPass/LincolnWay App due to an erroneous deep sleep message. If the vehicle has been driven within 14 days and the battery state of charge is above 9.5 volts when the deep sleep message set, this is an erroneous message. Starting and running the vehicle will clear the message and allow the remote commands to function again. Inform customers that engineering is currently working on a solution for this condition that will be released via an over the air (OTA) update that is expected in June 2021. Replacement or reprogramming of the telematics control unit (TCU)/gateway module (GWM) will not resolve this condition. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
• 10191089Some 2016-2018 Focus and 2018-2019 EcoSport vehicles equipped with a 1.0L EcoBoost engine, 6F15 automatic transmission and built on or before 3-Jul-2019, may exhibit an illuminated oil pressure warning lamp with a loss of engine oil pressure. This may be due to a failed engine oil pump belt tensioner which leads to a loss of engine oil pressure. If engine oil pressure at idle is below 10 psi and/or metal contamination is present in the engine oil, no further diagnostics should be performed. Replace the engine assembly to correct this condition.
• 10189581For 2018-2021 EcoSport/Expedition/Navigator, 2019-2021 Ranger/Transit Connect, 2020-2021 Escape/Explorer/SuperDuty/Transit/Aviator/Corsair, 2021 Bronco Sport/F-150/Mustang/Mach-E the Workshop Manual (WSM) diagnostics may direct to replace a module on vehicles that use Ford Diagnosis and Repair System (FDRS). First, an FDRS session must be created on the vehicle prior to removing the faulted module. Once the session is started, run the Programmable Module Installation and replace the module only when instructed by FDRS. Installing a new module prior to starting a scan tool session may result in incomplete module configuration with DTCs U2100, U2101 and/or U2200. Once a session has been started, continue to follow normal WSM procedures to repair the vehicle.
• 10188854When using remote start through SYNC connect or with FIA, the powertrain malfunction lamp will illuminate.
• 10187930Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receive a message saying Wi-Fi has been disabled from this vehicle. Check the vehicle specifications or vehicle build information for the mfal code on the PTS website (Detailed Vehicle Specifications). If mfal = WAFAC or WAFAB do not replace the TCU, engineering is currently investigating this condition. Inform customers Ford is developing a software fix that is expected in early March. In the interim, let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early March. Monitor OASIS for updates.
• 10184639Some 2018-2020 EcoSport vehicles equipped with a 1.0L EcoBoost engine may exhibit a reoccurring illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P04DB. This may be due to the software in the powertrain control module (PCM). To correct the condition, follow the Service Procedure to reprogram the PCM.
• 10181934Some 2018 EcoSport/Expedition/Explorer vehicles equipped with a telematics control unit (TCU) module may exhibit an inoperative remote start with a Vehicle Failed To Start message when using the Ford Pass mobile application. This message may be observed even if the vehicle has been driven immediately prior to the remote start request. Other functions such as remote lock and unlock from the Ford Pass mobile application will work as expected. Engineering is currently investigating this condition. Inform customers Ford is developing a software fix that is expected in early January. In the interim, let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early January. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.
• 10181913Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receive a message saying Wi-Fi has been disabled from this vehicle. Check the vehicle specifications or vehicle build information for the mfal code. If mfal = WAFAC or WAFAB do not replace the TCU, engineering is currently investigating this condition. Inform customers Ford is developing a software fix that is expected in early January. In the interim, let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early January. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.
• 10180376Some 2018-2019 EcoSport vehicles equipped with a 1.0L EcoBoost with an engine build date on or before 3-Apr-2019 and a 6F15 automatic transmission may exhibit an illuminated oil pressure warning lamp with a loss of engine oil pressure. This may be due to an engine oil pump belt tensioner which leads to a loss of engine oil pressure. Due to the nature of this failure, an engine replacement may be required. Engines built after 3-Apr-2019 should not be affected.
• 10180362Some 2018-2019 EcoSport vehicles built on or before 01-Jul-2019 may have the auto lock feature disabled. To enable this feature, use the FDRS scan tool and reprogram the body control module (BCM). For claiming, use causal part 15604 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
• 10179334Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app , incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
• 10179117Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.
• 10177042Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple device is removed, volume control is restored. This is due to a concern with the Waze Navigation App software and Apple iOS version. To correct the condition, update the Waze App software and iOS to the latest version available and reboot the customer's Apple device. Perform an ignition cycle and reconnect the Apple device via USB. Open Apple Car Play and confirm volume control is restored. Installing/Updating third party software/applications is not warrantable.
• 10176123Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems will only allow two remote start requests from the MyFord Mobile/Ford Pass/Lincoln Way apps without a vehicle drive event occurring. If a third remote start request is received, a Vehicle Failed To Start message will be displayed quickly in the mobile app. Once the vehicle is driven, the remote start counter is reset and will allow remote start commands to be sent from the mobile app. If the remote start system is not functioning using the key fob, refer to Workshop Manual (WSM) Section 303-06 for further diagnosis.
• 10176113Some 2018-2020 Ecosport vehicles may exhibit the HVAC module being unable to communicate with the FDRS Diagnostic Scan Tool. This is caused by an issue with the FDRS tool. Do not replace the HVAC module only because it will not communicate with the FDRS Diagnostic Scan Tool.
• 10175895Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
• 10172019SSM 48558 - 2017-2020 Various Vehicles Equipped With Telematics Control Unit (TCU) - Various FordPass/LincolnWay Mobile App Concerns Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

Every Ford Ecosport model year

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