2009 Ford Escape Hybrid
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Vehicles › Ford › Escape Hybrid › 2009
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
These records cover every 2009 Ford Escape Hybrid. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Car steering torque sensor not working properly causing power steering assist to be lost compromising electric power steering (eps) assist and increasing the risk of an accident. Ford has a recall 14S05/2014-193, but they are saying my car is not included on this recall at this time although it is exactly the same issue I am having now.
The contact owns a 2009 Ford Escape Hybrid. The contact stated while driving 8 MPH, the steering wheel failed to respond. There were no warning lights illuminated. The steering wheel ceased to function; however, the contact was able to make a full turn of the steering wheel, and the vehicle was turned off. The vehicle was restarted, and the contact was able to regain power steering functionality. The vehicle was taken to two separate independent mechanics and the contact was informed that the steering wheel module needed to be reprogrammed. The vehicle was repaired; however, the failure persisted. The contact had the same failure three times within a month. The vehicle was then taken to a dealer, where the steering module was reprogrammed; however, the dealer was unable to provide a cause for the failure. The vehicle was not repaired after the most recent failure. The manufacturer was made aware of the failure. The failure mileage was approximately 260,000.
The contact owns a 2009 Ford Escape Hybrid. The contact stated that while driving in a parking lot at 15 MPH, the steering wheel became inoperable. The steering wheel was difficult to turn. The power steering assist failure warning light was illuminated. The contact related the failure to NHTSA Campaign Number: 14V284000 (Steering). The local dealer and an independent mechanic were contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 120,000.
The contact owns a 2009 Ford Escape Hybrid. The contact received notification of NHTSA Campaign Number: 14V284000 (Steering) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the steering wheel became difficult to turn. There were no warning lights illuminated. The vehicle was able to restart but the failure reoccurred. The vehicle was taken to the dealer, where it was diagnosed as a failure with the electric power steering assist. The contact was informed that the power steering control module (PSCM) and the instrument cluster module, needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was not available. Parts distribution disconnect.
The contact owns a 2009 Ford Escape Hybrid. The contact stated that while driving approximately 25 MPH and making a left turn, the steering wheel suddenly became difficult to turn. The vehicle was later taken to the local mechanic who diagnosed that the Power Steering Control Module (PSCM) was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The contact was informed that the vehicle was previously serviced under NHTSA Campaign Number: 14V284000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 190,000.
The contact owns a 2009 Ford Escape Hybrid. The contact stated while stopped, the steering wheel started shaking abnormally. The vehicle then lost power steering functionality. The vehicle was taken to an independent mechanic and the power steering control module was reset; however, the failure recurred. The vehicle was taken to the independent mechanic and the mechanic stated that the vehicle was experiencing similar failure as in NHTSA Campaign Number: 14V284000 (Steering) and advised the contact to reach out to the dealer. The dealer was contacted, and the dealer stated that the vehicle was not included in NHTSA Campaign Number: 14V284000 (Steering). The manufacturer was contacted, and the manufacturer also stated that the vehicle was not included in the recall. The failure mileage was 270,000.
The contact owns a 2009 Ford Escape Hybrid. The contact stated that while driving at an undisclosed speed, the power steering assist failed, causing the steering wheel to be difficult to maneuver. The power steering sensor failed warning message was displayed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 140,000.
The contact owns a 2009 Ford Escape Hybrid. The contact stated that while operating the vehicle the steering wheel would shake and vibrate before eventually the message "torque sensor failure" had displayed and the steering wheel became difficult to turn in either direction. The vehicle was taken to the local dealer who diagnosed that the steering torque sensor and possibly the steering rack were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the issue and informed the contact that the vehicle was not included in NHTSA Campaign Number 14V284000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was approximately 158,000.
The contact owns a 2009 Ford Escape Hybrid. The contact stated that after his wife started the vehicle, it was discovered that the power steering assist had malfunctioned, and the steering wheel was very difficult to turn in either direction. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 59,746.
The contact owns a 2009 Ford Escape Hybrid. The contact stated that the steering wheel was locked after starting the vehicle. Several unknown warning lights were illuminated. The dealer was made aware of the failure and advised the contact to take the vehicle in for a diagnostic test. The dealer also informed the contact that there was no open recall on the vehicle. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 130,000. The VIN was not available.
The contact owns a 2009 Ford Escape. The contact stated that start-up of the vehicle, excessive force was needed to steer the vehicle. There was no warning light illuminated. Upon investigation, he discovered NHTSA Campaign Number: 14V284000 (Steering) which he linked to the failure. The contact drove the vehicle to a dealer where they diagnosed the vehicle with a defective steering column assembly; however, his vehicle was not included in the recall. The contact then took the vehicle an independent mechanic where they diagnosed the vehicle with the same failure and informed him that his vehicle should be covered under the recall. The manufacturer was also notified of the failure and referred him NHTSA for assistance. The vehicle had yet to be repaired and remained in the possession of the independent mechanic. The failure mileage was unknown.
The contact owns a 2009 Ford Escape. The contact stated that while driving at various speeds, the power steering failed intermittently without warning. Upon investigation, the contact discovered NHTSA Campaign Number: 14V284000 (Steering) which she linked to the failure. The contact had taken the vehicle to the dealer where they informed her that an unknown sensor had caused the power steering failure. Additionally, the contact was informed that the driveshaft needed to be replaced. The contact was informed that the Vin was not under recall. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 85,000.
TL* the contact owns a 2009 ford escape hybrid. The contact stated that while driving at various speeds, the steering wheel ceased causing the vehicle to become difficult to steer. The power steering failure warning light illuminated. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer was not notified of the failure. The contact mention nhtsa campaign number: 14v284000 (steering) as a possible solution to the failure however, the vin was not included. The failure mileage was approximately 181,011.
TL* the contact owns a 2009 ford escape hybrid. The contact stated that while driving 30 mph, the steering wheel was extremely hard to turn, without warning. The contact called hassett ford (3530 sunrise hwy, wantagh, ny 11793, (516) 785-7800) however, the vehicle was not diagnosed nor repaired. The vehicle was taken to an independent mechanic who informed the contact that there was faulty torque sensor in the transmission. The manufacturer was contacted but, no further assistance was provided. The failure mileage was unknown.
TL* the contact owns a 2009 ford escape hybrid. The contact stated that after entering the vehicle and starting the vehicle, the steering wheel was difficult to turn. There was no warning light illuminated. The contact turned off and restarted the vehicle three times and the vehicle started to operate as designed. The vehicle was taken to carcare import and domestic (350 rockland rd, hendersonville, tn 37075 (615) 822-5002) where the vehicle was diagnosed and the contact was informed that the power steering control module failed and needed to be replaced. The vehicle was not repaired. The contact mentioned nhtsa campaign number: 14v284000 (steering) as a possible solution to the failure however, the vin was not included. The manufacturer was notified of the failure. The contact was informed that the vehicle was previously repaired under the recall. The failure mileage approximately 129,088. *bf the consumer stated the vehicle had been taken in to be repaired on multiple occasions but, the failure persisted.
TL* the contact owns a 2009 ford escape hybrid. The contact stated that while driving at various speeds, the vehicle loss power steering assist with the power steering fault message displayed on the instrument panel. The vehicle failed to restart once the failure had occurred. Due to the failure, the contact was concerned that the ignition was defective due to the vehicle failing to restart. Upon investigation, the contact discovered that the vehicle was previously included in nhtsa campaign number: 14v284000 (steering). The manufacturer was notified of the issue and informed the contact that the recall repair was performed prior to her owning the vehicle and therefore not subjected to the free repair. Additionally, the contact experienced issues related to the suspension. The vehicle was taken to an independent mechanic for inspection. The mechanic discovered corrosion in the wheel well which affected the connection between the suspension and the unibody construction. The contact was informed that the mechanic needed to remove the hybrid battery, the fuel tank, and the fuel line to repair the vehicle. The vehicle was not yet repaired. The failure mileage was approximately 100,000.
TL* the contact owns a 2009 ford escape hybrid. The contact stated while driving 55 mph, the check braking system, traction control and emergency brake warning light was illuminated. The contact drove to his destination. The contact stated while restarting the vehicle, the contact had to depress the brake pedal to the floor and use the parking brake to stop the vehicle. The vehicle was not drivable. The vehicle was towed to an independent mechanic and was referred to local dealer. The vehicle was taken to local dealer nick mayer lincoln westlake located at 24400 center ridge rd, westlake, oh 44145, (440) 835-3700, where it was diagnosed with needing the brake master cylinder, brake booster, electronic control unit and module and ABS hydraulic unit to be replaced. The vehicle had not been repaired as of yet. The manufacturer had been informed of failure. The failure mileage was 101,000.
TL* the contact owns a 2009 ford escape hybrid. When the vehicle was parked after driving for some time, the contact attempted to accelerate and drive the vehicle; however, the steering wheel was locked. In addition, the power steering assist fault warning indicator illuminated. The contact took the vehicle to a certified mechanic who diagnosed that the lost torque signal failed and needed to be replaced. The vehicle had not been repaired. The manufacturer and dealer were not made aware of the failure. The approximate failure mileage was 78,000.
Throttle body problems p2112 and p2111
TL* the contact owns a 2009 ford escape hybrid. The contact stated that the vehicle stalled when being driven for an extended amount of time. The failure occurred several times. There were no warning indicators illuminated. Jack madden ford (825 boston-providence turnpike, norwood, ma 02062, (781) 762-4200) was contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and provided case number: 18072344f8w3r8. The failure mileage was 129,000.
Hcu malfunctioning causing brake system failure while driving. Deadly flaw in brake system design
TL* the contact owns a 2009 ford escape hybrid. While driving 65 mph, the steering wheel seized without warning and became difficult to steer. The vehicle was able to coast to the side of the road. The contact powered off the engine. The vehicle was restarted and was able to drive normally. The contact also stated that the failure occurred three times, and was intermittent the first time. The contact stated that sometimes when the vehicle was powered off and restarted, it did not always correct the failure. The vehicle was taken to south bay ford (located at 5100 rosecrans ave, hawthorne, ca 90250, (301) 584-7641) where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired due to the repair fees. The contact called the manufacturer and was informed that the vin was not included in nhtsa campaign number: 14v284000 (steering). No further assistance was provided. The approximate failure mileage was 100,000.
Our 2009 ford hybrid escape caught fire in our driveway. The fire department came and it took two firemen to put it out. The entire front was destroyed. Even the dash board was melted as a result of the fire. It appeared to be an electrical trigger, but there IS no certainiy as to what cause this fire, which had flames nearly 10 feet high. My son was sitting in the car taliking on the phone. He came running in sayng there was smoke in the car and when I looked out the window it had already started to catch fire. smoke and catch fire. I am thankful he was not injured and that my house -a cedar sided home- did not catch on fire.
I have had the SUV for 3 months. I'm experiencing total break loss. The first time I almost rear ended another vehicle.
Car not starting because of a poorly designed ignition housing. the car sometinms doesn't start because it doesn't turn the ignition switch like it should. I got the replacement part from dealer and they said it IS a common problem. so why IS thre not a recall for the issue?
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
On May 27, 2014, amended June 2, 2014, Ford Motor Company (Ford) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist while driving in approximately 746,067 model year (MY) 2008 through 2011 Ford Escape vehicles equipped with electric power assisted steering (NHTSA 14V-284, Ford 14S05). Ford's DIR described the defect condition as a poor signal to noise ratio [SNR] in the torque sensor within the Electric Power Assisted Steering (EPAS) system [which] does not allow the PSCM to determine the driver's steering input. When the system detects this fault condition, it transitions the EPAS system to the fail-safe/manual steering mode.Ford's DIR indicates that loss of power steering assist while driving would require higher steering effort at lower vehicle speeds, which may result in an increased risk of a crash.Ford's remedy instructs dealers to check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTCs) to determine the proper repair procedure. If no DTCs are present, dealers are to update the PSCM and instrument cluster module software. The updated PSCM software changes the torque sensor fault strategy so that the SNR condition does not result in a loss of power steering assist while driving.In addition, audible and visual warnings are provided for torque sensor faults.If DTCs indicating faults in the torque sensor, PSCM or Power Steering Motor (motor) are present in the initial recall inspection, the dealer performs the following repairs: 1) replaces the torque sensor for torque sensor faults (DTC B2278); or 2) replaces the steering column for faults related to the PSCM (DTC B1342) or motor (DTC B2277).Continued in attachment pages
In a letter dated August 30, 2012, The North Carolina Consumers Council (NCCC) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged electronic throttle body failures resulting in engine stall or surge while driving in model year (MY) 2005 through 2012 Ford Escape vehicles. On October 2, 2012 the Office of Defects Investigation (ODI) opened a Defect Petition DP12-006 to evaluate whether to grant or deny the petition. The petition is hereby granted on certain model years. The NCCC letter cites two complaints of stall while driving in MY 2009 Ford Escape vehicles that were diagnosed as failed throttle bodies with diagnostic trouble codes (DTC) P2111, Throttle Body Stuck Open, and P2112, Throttle Body Stuck Closed. The petitioner indicates that the owners of both vehicles reported experiencing repeated incidents of stalling and engine surging. According to Ford, Escape non-hybrid vehicles are equipped with Electronic Throttle Body (ETB) assemblies beginning with MY 2009. Vehicles manufactured between June 22, 2009 and October 15, 2009 may contain contaminated printed circuit boards (PCB) with plating variations. Plating variations could lead to a lack of continuity in the throttle position sensor circuit where P2111 and/or other DTCs would be generated and stored. Ford and its electronic throttle body supplier, Delphi, modified the PCB manufacturing process and issued a technical service bulletin (TSB) 09-23-5. Vehicles produced after October 15, 2009 incorporated ETBs manufactured with a PCB process that resolved this condition. ODI's analysis identified a total of 123 unique reports indicating allegations of reduced motive power or vehicle stall. Depending on the condition of throttle control system malfunction, a driver may experience varying levels of reduced engine performance associated with three limp home modes. In two limp modes, reduced engine performance may maintain vehicle speeds above 20mph while the third is a limited limp home mode with engine speeds limited to approximately 900 RPM. Allegations of stall appear to be related to the limited limp home mode. Vehicles are not likely to unexpectedly stall as a result of this condition, but drivers may characterize the reduced functionality as a stall, even though their vehicle may still has motive capability. Allegations of vehicle surge appear to be related to limp home mode operation. Complaints alleging surge are most likely related to engine RPM fluctuations at low vehicle speeds or idle as the control system engages to prevent engine stall. In limited limp mode, rough-idle conditions may exist while the control system attempts to modulate engine RPMs once the vehicle reaches a reduced speed to maintain approximately 900 RPM. Separately, ODI received 59 complaints alleging incidents of engine stall while driving in model year (MY) 2010-2011 Ford Fusion vehicles. Approximately 60 percent (36) of the incidents occurred at speeds of 40 miles per hour or more. Eighty percent of complaints (47) were received beginning March 2012 and 14 complaints reported that the throttle body was replaced or DTCs associated with limp home modes. Additionally, Ford issued TSB 10-21-6 addressing DTCs associated with idle speed drops and limited limp home mode. The petition is granted on certain model years.Preliminary Evaluation PE13-003 has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.See full copy of the closing resume for this defect petition for list of the VOQs associated with the defect petition analysis.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.