2017 Ford F-450
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
Vehicles › Ford › F-450 › 2017
These records cover every 2017 Ford F-450. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2017 Ford F-450. Newest first.
VCI Emergency Vehicle Specialists (VCI) is recalling certain 2017-2018 Ford F-550, 2014 E-350 and E-450, 2015 F-250 and F-450, 2016 E-450, 2017 E-350, F-450 and E-450, 2018 F-350, 2010 E-450, 2005-2006 E-450, 2009 E-450 and Chevrolet C4500-based Type I and Type III ambulances equipped with ASA Electronics Voyager monitors used to display the back-up camera…
Risk and remedy
Risk
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Remedy
VCI Emergency Vehicle Specialists will work with ASA to notify the owners, and remedy the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics at 1-800-384-4400.
Taylor Made Ambulances is recalling certain 2017-2018 Ford E-350, F-450, E-450, F-550, and GMC G3500-based ambulances equipped with Whelen brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed.
Risk and remedy
Risk
If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
Remedy
Taylor Made will notify owners and Whelen will replace the brake lights, free of charge. The recall began June 5, 2019. Owners may contact Taylor Made Ambulances customer service at 1-800-468-1310.
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causing corrosion and damage.
Risk and remedy
Risk
When the heater is plugged in, prolonged corrosion could cause a resistive short, increasing the risk of overheated or melted wiring which can increase the risk of a fire.
Remedy
Ford will notify owners, and dealers will disable the block heater cable, free of charge. Once parts are available, Dealers will replace the engine block heater cable, free of charge. The recall began June 3, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S45.
Ford Motor Company (Ford) is recalling certain 2015-2017 F-150, and 2017 F-250, F-350, F-450, and F-550 vehicles originally produced with black or body colored exterior door handles that may have been subsequently equipped with a chrome exterior door handle cover accessory kit purchased from a Ford dealer. These accessory door handle covers may cause the…
Risk and remedy
Risk
If the doors unlatch and open in a side impact collision, the occupants have an increased risk of injury.
Remedy
Ford will notify owners, and dealers will remove the accessory covers and refund the purchase price. The recall began July 13, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for the recall is 17C09.
Owner complaints
21 complaints2 involved a crash2 involved a fire3 injuries
What owners report most
Latest complaints
- Engine and engine cooling
The contact owned a 2017 Ford F-450. The contact stated that while driving approximately 5 MPH, there was a loud pop coming from the engine compartment, and the vehicle immediately caught fire. While attempting to turn off the vehicle, the vehicle failed to turn off. The contact exited the vehicle…
The contact owned a 2017 Ford F-450. The contact stated that while driving approximately 5 MPH, there was a loud pop coming from the engine compartment, and the vehicle immediately caught fire. While attempting to turn off the vehicle, the vehicle failed to turn off. The contact exited the vehicle and called the Fire Department, and the fire was extinguished. A fire report was filed. The fire was caused by fuel leaking onto the engine. The vehicle was deemed totaled. The manufacturer was informed of the failure, and a case was opened. The failure mileage was approximately 90,000.
- Unknown or other
tailgate opens while driving could cause jackknife of trailer and truck has recall, recall has been performed 3 times and still having issues midway ford inspected and said the tailgate is functioning as intended no warning or indicators this is 2nd time this has happened and recalls have been…
tailgate opens while driving could cause jackknife of trailer and truck has recall, recall has been performed 3 times and still having issues midway ford inspected and said the tailgate is functioning as intended no warning or indicators this is 2nd time this has happened and recalls have been performed also have surveillance video of me leaving a customer's house with tailgate up and closed and when i pull to end of driveway and make a left u can see the tailgate come down while in motion driving .ford motor company and the dealer refuse to help with damages and have no concern this could happen to me on a off ramp or at higher speeds and this could end up in a life threating situation, they cannot offer me a fix or repairs to my vehicle or trailer even though i have a letter from them that says they will, customer satisfaction program 21mo5 it states coverage for this issue for 10yrs or 150,000miles i currently have 117000 miles and year coverage until 2027
- Engine
The contact owns a 2017 Ford F-450. The contact stated that the vehicle had been diagnosed with an oil leak coming from the injector seals. The vehicle was serviced by the dealer and the contact picked up the vehicle after it was serviced. While driving from the dealer at approximately 40 MPH, the…
The contact owns a 2017 Ford F-450. The contact stated that the vehicle had been diagnosed with an oil leak coming from the injector seals. The vehicle was serviced by the dealer and the contact picked up the vehicle after it was serviced. While driving from the dealer at approximately 40 MPH, the contact noticed white-grayish smoke coming from the passenger side of the vehicle. The contact immediately pulled over as black smoke began to emit from the vehicle vents as all occupants exited the vehicle. The vehicle quickly became engulfed in flames and the authorities were called to the scene. The fire was extinguished by the fire department. A fire report was filed. The contact, his wife and daughter all experienced mental trauma as a result of the fire; no medical attention was given. The vehicle was towed to an independent mechanic where it was later taken into possession by the contact's insurance company. The dealer was notified of the failure and denied any responsibility for the fire. The manufacturer was also notified of the failure and a case was filed; the contact was then referred to the NHTSA Hotline for assistance. The vehicle was destroyed as a result of the fire. The failure mileage was approximately 120,000.
- Power train
Vibration at 70 mph. Safety concern as to possible vehicle damage/control due to excess vibration transmitted throughout vehicle. Problem has been acknowledged by Ford Motor Company by means of a Safety Recall Notice # 22S74. Correspondence from Ford dated December 2022 stated parts to repair the…
Vibration at 70 mph. Safety concern as to possible vehicle damage/control due to excess vibration transmitted throughout vehicle. Problem has been acknowledged by Ford Motor Company by means of a Safety Recall Notice # 22S74. Correspondence from Ford dated December 2022 stated parts to repair the problem were expected to be available Q1 2023. As of 5/5/23 there is no additional information available from Ford or it's dealer. My vehicle is unusable and there is no remedy available from Ford.
- Power train
The contact owns a 2017 Ford F-450. The contact stated while driving at approximately 70 MPH there was a vibration coming through the steering and the entire vehicle. The contact stated there was an abnormal bang-like explosion that had come from under the floorboards. The contact stated that a…
The contact owns a 2017 Ford F-450. The contact stated while driving at approximately 70 MPH there was a vibration coming through the steering and the entire vehicle. The contact stated there was an abnormal bang-like explosion that had come from under the floorboards. The contact stated that a section of the drive shaft had sheared off of the vehicle and rolled out onto the highway and struck another vehicle that had been behind the contact. The contact stated no warning light was illuminated. The contact stated that he lost forward momentum and was able to pull off the highway. The contact stated that the other vehicle had also pulled off behind his vehicle. The contact stated that there were no injuries, however, the trailing vehicle had had the section of the drive shaft penetrate through the front grill and damaged the radiator and condenser. The contact's vehicle had sustained damage to the rear undercarriage, shock absorbers, and fuel tank. The contact said that the police were on the scene and filed a report. The contact had the vehicle towed to a dealer where it was determined that the drive shaft needed to be replaced. The contact had previously taken the vehicle in for service to report vibration and had been told that there was a recall but that he would have to wait for the official recall letter from the manufacturer. The contact received the recall notification from the manufacturer for NHTSA Campaign Number: 22V880000 (Power Train) after having had the drive shaft failure. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 90,000.
- Power train
The contact owns a 2017 Ford F-450. The contact received notification of NHTSA Campaign Number: 22V880000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated while driving 75 MPH, the vehicle started to shudder violently, and the driveshaft detached.…
The contact owns a 2017 Ford F-450. The contact received notification of NHTSA Campaign Number: 22V880000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated while driving 75 MPH, the vehicle started to shudder violently, and the driveshaft detached. The contact was able to veer to the side of the road. The contact noticed that the transmission fluid was leaking. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed that the driveshaft had detached and damaged the transmission assembly, the skid plate, the fuel tank, the rear-end driveshaft housing, and other unknown components. The vehicle was not repaired. The dealer sent a diagnostic report to the manufacturer. The manufacturer then informed the dealer that the contact needed to pay for the repair of the vehicle and may be reimbursed for the expenses. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 200,000. VIN tool confirms parts not available.
- Structure › Body
Tailgate opens in transit and allows contents of bed to fall out of vehicle causing issues for drivers behind truck
- Power train · Structure
The contact owns a 2017 Ford F-450. The contact received notification of NHTSA Campaign Number: 22V087000 (Structure, Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Air bags
The vehicle air bag dash light warning lamp started to periodically come on and stay on, when it should have been off after the initial start cycle. When the air bag light is on, it reflects a defect in the system. Vehicle is not safe to drive with malfunctioning air bag system. The vehicle has a…
The vehicle air bag dash light warning lamp started to periodically come on and stay on, when it should have been off after the initial start cycle. When the air bag light is on, it reflects a defect in the system. Vehicle is not safe to drive with malfunctioning air bag system. The vehicle has a warranty on safety issues until 60,000 miles. We have confirmation of the issue in writing with Seth Wadley Ford dated March 12, 2020 with mileage recorded as 48,444. The service order number is 323328. It was again noted at Seth Wadley Ford dated July 6, 2020 with mileage recorded as 51,064. The service order number is 331898. Ford Motor Co. opened a case CAS-29479403. January 26, 2021 vehicle was dropped off at Seth Wadley Ford for repair. Ford Motor Co agreed to pay for the repair. The vehicle was in the shop until March 22, 2021. Service invoice number 348793 shows replacement of module, wiring asy main, sensor asy air bag, module seat heater control, and module seat heater control. November 2021, problem started recurring. February 21, 2022 went to Seth Wadley Ford with the light on to document recurrence of problem. Ford Motor Co. opened new case CAS-35533984. Seth Wadley Ford was unable to take truck in for repair until May 9, 2022. Vehicle shows DTC code for passenger air bag. Dealership cleared code and fault lamp recurs but does not show any code. Recommended replacement of air bag and pigtail. Ford Motor Co indicates repair is not under warranty. June 24, 2022, I contacted Ford Motor Co regarding repair, as this is a recurring problem related to initial complaint and repair. CAS-35533984 had been closed. A representative of Ford Motor Co. re-opened a new case CAS-37340218 Ford Motor Co offered to split repair 60/40. With additional extended warranty to include air bag/safety items at no charge. July 11, 2022 To date repair authorization has not been issued. Repair has not been completed.
- Power train
The contact owns a 2017 Ford F-450. The contact stated that while driving approximately 70 MPH, there was an abnormal vibration and the driveshaft snapped. There were no warning lights illuminated. The vehicle was towed to the residence. The contact called the local dealer but the vehicle was not…
The contact owns a 2017 Ford F-450. The contact stated that while driving approximately 70 MPH, there was an abnormal vibration and the driveshaft snapped. There were no warning lights illuminated. The vehicle was towed to the residence. The contact called the local dealer but the vehicle was not diagnosed or repaired. The contact called another local dealer, Cronin Ford (10700 New Haven Rd, Harrison, OH 45030, (513) 367-5300) but the vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 17V212000 (Power Train). The manufacturer was notified and referred the contact to the NHTSA. The failure mileage was approximately 102,000.
- Electrical system · Structure › Body
Tailgate opens unexpectedly while vehicle is in motion. This has happened repeatedly over the past 12 months. After confirming that the tailgate was not inadvertently left open or opened while the vehicle was moving, we realized that the problem was internal. We could not find a cause of the…
Tailgate opens unexpectedly while vehicle is in motion. This has happened repeatedly over the past 12 months. After confirming that the tailgate was not inadvertently left open or opened while the vehicle was moving, we realized that the problem was internal. We could not find a cause of the problem with the tailgate opening. It caused damage to the tailgate and the towed fifth wheel. Cargo items stored in the truck bed (under the tonneau cover) have fallen out onto the road when the tailgate opens unexpectedly. This could have caused a major accident or death. I believe this truck has an electric tailgate latch release switch in the tailgate handle and I'm not sure whether this is a possible cause. We took the truck to the Ford dealer who advised that the tailgate was not covered by any recall or warranty other than the extended warranty we purchased, for which we had to pay a deductible. The Ford dealer is also denying any responsibility for damage to the tailgate itself, damage to the fifth wheel, or damage from and loss of loose cargo falling out. We paid for the fix to the defective tailgate mechanism but feel strongly that this should be recalled due to the high risk of death or injury when the tailgate opens unexpectedly. Below date is only the most recent occurrence; as stated above, this has occurred multiple times including approximately June 12, 2021, April 20, 2021, September 24, 2020, September 30, 2020, August 9, 2020, and November 24, 2019.
- Latches/locks/linkages
The contact owns a 2017 Ford F-450. The contact stated while driving at various speeds, the tailgate fell independently causing damage to the trim of the tailgate. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer to be diagnosed however, the mechanic…
The contact owns a 2017 Ford F-450. The contact stated while driving at various speeds, the tailgate fell independently causing damage to the trim of the tailgate. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer to be diagnosed however, the mechanic found nothing that needed to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 19V864000 (Latches/Locks/Linkages). The manufacturer had been informed of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 128,000.
- Structure › Body › Tailgate
TL* the contact owns a 2017 ford F-450. The contact stated that while driving there was a loud crunching sound and became aware that the tailgate had fallen onto the trailer. The vehicle was taken to shawnee mission ford (11501 shawnee mission pkwy, shawnee, ks 66203) where they informed the…
TL* the contact owns a 2017 ford F-450. The contact stated that while driving there was a loud crunching sound and became aware that the tailgate had fallen onto the trailer. The vehicle was taken to shawnee mission ford (11501 shawnee mission pkwy, shawnee, ks 66203) where they informed the contact that a previous recall repair was performed correctly. The vehicle was then taken to thoroughbred ford (8501 n. Boardwalk ave, kansas city, mo 64154) where the contact was informed that the dent was being repaired and the part was being repainted. The manufacturer was notified of the failure and provided the contact a claim number. The approximate failure mileage was 69,000.
- Electrical system · Exterior lighting · Seats
Was passing by the truck the alarm was going off, upon opening the door there was water pouring out of the door, then I noticed the front dash was soaking wet. The console had several inches of water in it. the truck was flatbedded to columbia ford, found sunroof was installed improperly from…
Was passing by the truck the alarm was going off, upon opening the door there was water pouring out of the door, then I noticed the front dash was soaking wet. The console had several inches of water in it. the truck was flatbedded to columbia ford, found sunroof was installed improperly from ford factory. Truck has 2" of water in console, dripping from headliner and switches, and floor. Seats are soaked. The truck IS currently at ford dealership they are telling me they cannot remove the seats or the floor mats because ford will not reimburse them to do the job. now my truck has been exposed to major water for 10 days and IS still not being fixed. No one IS touching the water that remains in the console, floor or seats. ford has been contacted directly and they have denied replacement of this vehicle. This truck only has 23,000 miles on it and was in extremely good condlition prior to this happening. We have been going to the dealership everyday to see if this truck IS drying out. we just removed the sill plate to expose wires that are completely underwater. And there IS still 1" of water in the floor of the truck. the service mngr quoted to me there will be no way he could guarantee that this truck will not mold and will not have electrical issues in the future. They are not taking out anything out of the truck, seats, floor liner ... Nothing. we have a case number with ford, they are the ones that recommended that we contact your company for assistance because ford has denied the claim for replacement of this vehicle. I feel that this truck IS going to mold due to the water and IS an electrical (fire) hazard due to the water in the switches corroding and for the length of time of exposure. There was water pouring out of the switches in the ceiling that control the sunroof into the console and down the front dash. There IS discoloration already started.
- Structure › Body
Tailgate to truck has opened 3 times while driving between september and november 2019. I am not sure at the exact time and conditions that the tailgate opened but weather was raining mid-day on two of the occasions, the third was early morning. One of the times the tailgate opened was while…
Tailgate to truck has opened 3 times while driving between september and november 2019. I am not sure at the exact time and conditions that the tailgate opened but weather was raining mid-day on two of the occasions, the third was early morning. One of the times the tailgate opened was while towing a cargo trailer which resulted in damage to the top of the tailgate as it fell on the trailer tongue jack handle. as a newly retired navy pilot I 'pre-flight' my truck and trailer before every drive checking safety chains, locks, tires and lights.
- Structure › Body › Tailgate
TL* the contact owns a 2017 ford F-450. While driving 10 mph and hauling a trailer, the contact attempted to make a hard right turn when, without warning, the tailgate disengaged and fell to the ground. The tailgate was destroyed. The vehicle was towed to the contact's residence. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not contacted. The failure mileage was approximately 55,700.
- Power train
Drive line vibration similar to ford recal #17s08
- Electrical system · Structure › Body
I have a 2017 ford super duty F450 platinum. Multiple time the tailgate has dropped o its own while im driving the truck. Keys are resting in console not touching release button and drops on its own. Have checked and doubled checked closing firmly. Still opens intermittently. I have had multiple witnesses watch it happen. It has now happened when towing and destroyed the tailgate and could of caused and accident.
- Structure › Body
Brought my truck into the ford dealership because the door was not latching closed at all. the truck IS still under warranty and has less than 20K miles. later that day the dealership called and told me the truck was fixed and ready to be picked up. less than 48 hours later the latch again…
Brought my truck into the ford dealership because the door was not latching closed at all. the truck IS still under warranty and has less than 20K miles. later that day the dealership called and told me the truck was fixed and ready to be picked up. less than 48 hours later the latch again would not work. I drove the truck back to the dealership while holding the door closed with one hand so it wouldn't fly open in traffic. they again said it would be fixed and they told me I was giving them 'attitude' because I was upset that it didn't get fixed the first time. once I got home I called another dealership and they informed me that there was actually a recall for this exact issue. my biggest gripe IS that the first dealership never informed me of a known safety issue with my vehicle after bringing it in two times within a three day period. I found it to be alarming that they would send me back out on the road without fixing or even informing me about this potential hazard recall.
- Power train › Driveline › Driveshaft
TL* the contact owns a 2017 ford F-450. While driving at highway speeds, the vehicle shook abnormally with a strong vibration. The contact slowly decelerated as the driveshaft fractured outward from the left to the right side. Also, the transmission housing became cracked and the vehicle was unable…
TL* the contact owns a 2017 ford F-450. While driving at highway speeds, the vehicle shook abnormally with a strong vibration. The contact slowly decelerated as the driveshaft fractured outward from the left to the right side. Also, the transmission housing became cracked and the vehicle was unable to be driven. The vehicle was towed to hixson ford of monroe (6300 frontage rd, monroe, la 71202, (318) 388-3300) and the contact was informed that the warranty would not cover the repair because the vehicle had been modified. The dealer did not provide a specific diagnosis to repair the vehicle. The vehicle was then towed to jps ford (224 gap farms road, arcadia, la 71001, (318) 263-2084) where it was diagnosed that the transfer case needed to be replaced and a new drive line needed to be installed. The manufacturer and hixson ford indicated that the vehicle was excluded from manufacturer recall number: 17s108 concerning the exclusion of the 450 and 550 models, although the contact experienced the same failures related to the recall. The manufacturer refused to provide repair assistance and the vehicle was repaired by jps ford. The failure mileage was not available.
- Latches/locks/linkages · Structure › Body › Door
TL* the contact owns a 2007 ford F-450. While attempting to drive the vehicle, the front and rear driver's side and the rear passenger door failed to lock when the temperature got cold. The contact called siemans ford at (269) 465-5344 (located at 8961 red arrow hwy, bridgman, mi 49106) and was…
TL* the contact owns a 2007 ford F-450. While attempting to drive the vehicle, the front and rear driver's side and the rear passenger door failed to lock when the temperature got cold. The contact called siemans ford at (269) 465-5344 (located at 8961 red arrow hwy, bridgman, mi 49106) and was informed that there was no remedy for the vehicle doors. The manufacturer stated that they knew about the failure and there was no remedy to keep the moisture out. The vehicle was not repaired. The approximate failure mileage was 7,000.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Power Tailgate Release Systems
In January 2021, the Office of Defects Investigation (ODI) opened a Recall Query (RQ21-001) to assess allegations of post-recall remedy uncommanded tailgate openings in model year (MY) 2017-2019 F-250/350/450 Ford trucks. Besides the recall remedy launched in January 2020, Ford also implemented a production update in…
In January 2021, the Office of Defects Investigation (ODI) opened a Recall Query (RQ21-001) to assess allegations of post-recall remedy uncommanded tailgate openings in model year (MY) 2017-2019 F-250/350/450 Ford trucks. Besides the recall remedy launched in January 2020, Ford also implemented a production update in November 2019. At the time of the RQ opening, ODI had received eleven (11) Vehicle Owner Questionnaires (VOQs). ODI sent an Information Request (IR) to Ford in February 2021. In numerous meetings after receiving their IR response, Ford highlighted the drop in claims since the recall and production update and communicated how they were unable to verify the owners’ complaints or replicate the concern. Despite this, Ford began developing ways to prevent uncommanded tailgate openings from various human, mechanical or electrical causes. Based on testing, Ford issued a Customer Satisfaction program, 21M05-S1/S2/S3, to further address the potential of unintended tailgate openings. This work was applied to vehicles being produced as of December 20, 2021. The program began for already delivered vehicles on July 22, 2022. The covered models include 2017-2022 F-250, 350, 450, 550, 650 and 750 Super Duty and 2020-2022 F-600 Super Duty trucks. ODI has received 39 VOQs between February 24, 2020, and December 15, 2023, alleging uncommanded tailgate openings. In a detailed analysis, none of the vehicles in the VOQs were found to have received the Customer Satisfaction update. Since ODI has not received any complaints of post-Customer Satisfaction program tailgate openings, this office is closing this Recall Query. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
- Power tailgate opens unintended
By letter dated December 4, 2019, Ford Motor Company (Ford) notified the Office of Defects Investigation (ODI) of a safety defect that may exist in model years (MY) 2017 through 2019 Ford Super Duty F-250, F-350, F-450 vehicles equipped with an electric tailgate. Following the receipt of five consumer complaints…
By letter dated December 4, 2019, Ford Motor Company (Ford) notified the Office of Defects Investigation (ODI) of a safety defect that may exist in model years (MY) 2017 through 2019 Ford Super Duty F-250, F-350, F-450 vehicles equipped with an electric tailgate. Following the receipt of five consumer complaints alleging unintended tailgate opening without vehicle operator knowledge, while the vehicles were in motion, NHTSA opened this investigation to assess the manufacturer's data including warranty claims, field reports, design changes, etc.In vehicles equipped with an electric tailgate, water can enter the electrical wiring system and may cause a short circuit resulting in the unintended activation and release of the tailgate latch. This could allow unintended opening of the tailgate while the vehicle is in motion.Analysis of the data provided by Ford found that the frequency of a tailgate opening unintended was high in vehicles equipped with electric tailgates. Unintended tailgate opening without vehicle operator knowledge may result in loss of unrestrained cargo, increasing the risk of a crash. In response to this investigation, Ford decided to conduct recall 19V-864.Owners will be notified by mail and instructed to take their vehicle to a Ford dealer to modify the tailgate/frame wiring harnesses by adding jumper pigtails to isolate the tailgate release control circuits, and will install a new tailgate handle release switch. With recall action 19V-864 taken by Ford Motor Company this investigation is closed. Further use of agency resources does not appear to be warranted.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist on other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 10984283,11004227,11082643,11090089,11104638,11115381,11140680,11141071, 11141075,11141174,11141200,11141331,11141447,11141547,11141548,11142572, 11142618,11142657,11153541,11153959,11157225,11160936,11165124,11165590, 11166199,11166802,11170049,11171409,11171509,11171685,11180009,11182035, 11186146,11191151,11191353,11193045,11194958,11203615,11206443,11209199, 11229482,11230768,11233349,11233436,11255126,11265643.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11006476Some 2017-2020 F-150 and 2017-2019 F-Super Duty vehicles may not successfully complete the Transmission Characterization/Solenoid IDN procedure using the Integrated Diagnostic System (IDS) scan tool. This may be due to the IDS not being at the latest software level
- 10240743The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.
- 10179149Some 2015-2019 Transit vehicles equipped with a 3.2L engine, 2018-2020 F-150 vehicles equipped with a 3.0L engine, 2017-2020 Super Duty vehicles equipped with a 6.7L engine built on or after 13-May-2017 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2002 stored in the powertrain control module (PCM). This may be due to a crack in the diesel particulate filter (DPF) substrate. To correct the condition, follow the Service Procedure steps to replace the DPF.
- 10174720In some of the affected vehicles, customers may experience sustained steering wheel oscillation after hitting rough pavement or an expansion joint at speeds typically above 45 mph (72 Km/h).
- 10149750Some 2017-2018 F-Super Duty vehicles equipped with a 6.7L engine may exhibit a concern where the DEF level indicator appears to be stuck in the full position. Follow the Service Procedure steps to correct the condition.
- 10136592When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ignition is off before connecting the VCM. If the ignition is on or the engine is running during the connection, it can result in various warning lights being illuminated with diagnostic trouble codes (DTCs), no start or no crank conditions or the IPC inoperative. For Lincoln vehicles, this information is now listed in the Technical Inspection and Post Road Test Sections of ePDI on the PTS website. If a vehicle displays these issues, disconnect the equipment from the DLC and disconnect the vehicle battery. Wait 10 minutes and reinstall with the ignition off. Clear any DTCs present and retest.
- 10127423Some 2015-2018 F-150, 2017-2018 F-Super Duty, 2018 Expedition/Navigator vehicles equipped with a vista roof opening panel may exhibit binding while opening or closing of the movable glass panel. The roof opening panel glass brackets are available for service. Both brackets must be replaced, FL3Z-1651070-A right side and FL3Z-1651071-A left side. Refer to Workshop Manual (WSM), Section 501-17 for removal and installation procedure. For claiming, use causal part 1651070 and applicable labor operations in section 12 of the service labor time standards (SLTS) manual.
- 10117902Affected vehicle list fo 17B08 customer satisfaction program
- 10117901Ford Customer Satisfaction Program 17B08 concerning certain vehicles equipped with 6.8L engine. Notifying customers of potential loose crankshaft pulley bolt and recommending servce action by Ford dealer.
- 10117774OEM Security system interface with aftermarket lock systems.
- 10110906OEM Security system interface with aftermarket lock systems.
Every Ford F-450 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.