2024 Ford Mustang Mach E
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2024 Ford Mustang Mach E. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2024 Ford Mustang Mach E. Newest first.
Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mache E vehicles that received a new Battery Energy Control Module (BECM) during a prior repair. The battery energy control module software may cause an incorrect state of charge to display in the vehicle, or lead to an increased risk of a high voltage battery fire after repeated DC Fast…
Risk and remedy
Risk
An inaccurate state-of-charge reading can lead to an unexpected loss of drive power, increasing the risk of crash. Additionally, a high voltage battery fire increases the risk of injury.
Remedy
Dealers will update the BECM software, free of charge. Interim letters, notifying owners of the safety risk, were mailed September 18, 2026. Additional letters will be sent once the remedy is available, anticipated in December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S68. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 9, 2026.
Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mach E vehicles. The rear side quarter window glass trim may be improperly secured, which can allow it to detach.
Risk and remedy
Risk
Detached trim pieces can create a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the quarter window glass assemblies, as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed September 14, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S56. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 7, 2026.
Ford Motor Company (Ford) is recalling certain 2022-2026 F-150 Lightning BEV, 2024-2026 Mustang Mach-E, and 2025-2026 Maverick vehicles. The integrated park module may fail to lock into the park position when the driver shifts into park. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114…
Risk and remedy
Risk
A loss of park function can allow the vehicle to rollaway, increasing the risk of a crash.
Remedy
The park module software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed February 3, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C69. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning January 26, 2026.
Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Risk and remedy
Risk
The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Remedy
Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.
Ford Motor Company (Ford) is recalling certain 2023-2024 Maverick, Ford Bronco Sport, and Mustang Mach-E vehicles. The front windshield wiper motor may become inoperative, causing the wipers to fail.
Risk and remedy
Risk
Inoperative windshield wipers can reduce visibility in certain conditions, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the windshield wiper motor as necessary, free of charge. Owner notification letters were mailed on December 6, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S51.
Owner complaints
48 complaints3 involved a crash
What owners report most
Latest complaints
- Electrical system · Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings
Our 2024 Ford Mustang Mach-E repeatedly displays "Pre-Collision Assist Not Available," meaning forward collision warning and automatic emergency braking assistance are unavailable. The Ford app recorded 26 occurrences from April 19, 2026 at 8:52 p.m. through October 11, 2026 at 1:51 p.m. No crash…
Our 2024 Ford Mustang Mach-E repeatedly displays "Pre-Collision Assist Not Available," meaning forward collision warning and automatic emergency braking assistance are unavailable. The Ford app recorded 26 occurrences from April 19, 2026 at 8:52 p.m. through October 11, 2026 at 1:51 p.m. No crash, fire, injury, or death occurred. The vehicle was purchased new on November 5, 2024 and is titled to my spouse; I am reporting as spouse, operator, and case coordinator. Performance Ford in West Covina has had three repair visits for this concern. Visit 1, July 29-August 10, 2026, in at 34,296 miles, repair order 240919: dealer found IPMA camera diagnostic codes B1385:68, B1385:82, and B1578:89, cleaned the camera area, and updated IPMA software under warranty. Visit 2, September 28-October 8, 2026, in at 37,701 miles, invoice 241715: the same IPMA codes appeared among many diagnostic codes, with service-required, brake-assist, and adaptive-cruise faults, and a "Stop Safely Now" fault occurred during the dealer's own test drive; the dealer replaced a frunk/hood latch and charged $841.01, but the warning returned on October 11, three days after pickup. Visit 3 opened October 12, 2026 at 37,911 miles, repair order 241919, and the vehicle remains with the dealer with no diagnosis as of October 19, 2026. Ford corporate case CXH-09594809-Y6H5M7. I am concerned this safety system can become unavailable repeatedly without a durable repair.
- Electrical system · Forward collision avoidance › Adaptive cruise control · Vehicle speed control
My Ford Mustang Mach-E has repeatedly slowed down unexpectedly while using Adaptive Cruise Control and BlueCruise, even when there were no vehicles in front of me. The vehicle incorrectly displays a car ahead of me on the driver’s screen and begins slowing down as though it is following that car.…
My Ford Mustang Mach-E has repeatedly slowed down unexpectedly while using Adaptive Cruise Control and BlueCruise, even when there were no vehicles in front of me. The vehicle incorrectly displays a car ahead of me on the driver’s screen and begins slowing down as though it is following that car. However, the road ahead is completely clear. This has happened both on the highway while using BlueCruise and on local roads while using Adaptive Cruise Control. In both situations, the vehicle continued slowing down until I manually intervened. I believe it would have continued slowing to a complete stop if I had not taken control. This creates a serious safety concern because the vehicle can unexpectedly and significantly reduce its speed in moving traffic, putting me and other drivers at risk of a rear-end collision. There were no warning lights or error messages before or during these incidents. The only indication was the appearance of a vehicle on the driver’s display that was not actually there. The problem has not yet been inspected or confirmed by a Ford dealership. I am arranging a service appointment to have it investigated. The vehicle is available for inspection. I am concerned that the vehicle’s driver-assistance system is incorrectly detecting vehicles and reducing speed without a valid reason. I am reporting this because the behavior has occurred multiple times under different driving conditions and presents a potential safety hazard. I’ve had a number of electrical issues with this car since I purchased it less than a year ago, and I no longer trust it.
- Electrical system · Fuel/propulsion system
On [XXX] while traveling south on [XXX] at highway speed (in heavy traffic), multiple dashboard messages started to flash, and the car came to a stop in the middle lane. Thankfully, the people behind me were paying attention and did not hit me. I could not get the car to start or put it in…
On [XXX] while traveling south on [XXX] at highway speed (in heavy traffic), multiple dashboard messages started to flash, and the car came to a stop in the middle lane. Thankfully, the people behind me were paying attention and did not hit me. I could not get the car to start or put it in neutral. I called 911 and police were dispatched. They blocked two lanes of the highway to push the car to the side. I was able to override the emergency brake to get it into neutral. It was put on a flatbed and taken to Kings Ford for diagnostics. Kings Ford service said that there were pins that came disconnected that resulted in this. They said this was resolved. I have not had a recurrence since, but I can no longer trust the car. My concern is that there could be other 2024 Mustang Mach-E's with the same issue that could result in someone getting hurt. I have also opened a case with Ford EV support directly. I do have a video showing the dashboard messages that I was receiving. I was unable to attach this to the submission as it is a .MOV file. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system · Fuel/propulsion system · Power train
While driving my 2024 Ford Mustang Mach-E GT in mild 49°F weather with a 95% battery state of charge, the vehicle suddenly displayed a 'Performance reduced to lower temperature' message on the dashboard. The vehicle entered a protective 'limp mode,' abruptly and unexpectedly reducing available…
While driving my 2024 Ford Mustang Mach-E GT in mild 49°F weather with a 95% battery state of charge, the vehicle suddenly displayed a 'Performance reduced to lower temperature' message on the dashboard. The vehicle entered a protective 'limp mode,' abruptly and unexpectedly reducing available motor power while actively driving in traffic. This sudden loss of propulsion created a hazardous driving condition. No secondary warning icons or wrench lights appeared. Contacted the Ford dealership, but they refused immediate diagnostic service due to technician availability. This code appeared on 9/15/26 dealership failed to return my call.
- Forward collision avoidance › Warnings · Service brakes
On 11/18/25 the following warnings appeared on the dashboard: 1) hill start assist warning; 2) Antilock brake fault ;3) pre collision assist not available; and the one-pedal drive did not function. this occurred again on 1/29/26, 2/12/26, 2/22/26, 4/07/26, 5/1/26, 5/23/26, 6/11/26, 6/14/26…
On 11/18/25 the following warnings appeared on the dashboard: 1) hill start assist warning; 2) Antilock brake fault ;3) pre collision assist not available; and the one-pedal drive did not function. this occurred again on 1/29/26, 2/12/26, 2/22/26, 4/07/26, 5/1/26, 5/23/26, 6/11/26, 6/14/26, 6/19/26, 6/21/26, 7/23/26, 8/06/26 and 8/07/26. Upon re starting the vehicle the warnings went away and the vehicle operated properly. I have received little assistance from my selling dealer and he even suggested I see another Ford dealer
- Electrical system
Ford completed OTA for software update. After that happened, wireless phone calls no longer work.
- Electrical system · Fuel/propulsion system · Power train
The exact failed component is unknown to me at this time, but the issue appears related to the vehicle’s electrical system. Prior to the incident, I received a charging error notification while the vehicle was plugged in. I unplugged the charger from the wall outlet, waited briefly, and plugged it…
The exact failed component is unknown to me at this time, but the issue appears related to the vehicle’s electrical system. Prior to the incident, I received a charging error notification while the vehicle was plugged in. I unplugged the charger from the wall outlet, waited briefly, and plugged it back in. Later that same day, the vehicle entered a no-start condition and would not start despite repeated attempts over approximately two hours. The vehicle is available for inspection upon request. The vehicle left me stranded at night for approximately two hours without warning. Because the vehicle would not start, I was unable to reliably move or operate the vehicle. Depending on location, weather conditions, surrounding traffic, and other circumstances or emergency situations, this type of failure could place occupants and other drivers at risk. Additionally, I previously reported a separate safety-related incident involving this same vehicle in February 2026 in which the vehicle suddenly and unexpectedly accelerated in my daughter’s daycare parking lot. This has not been reproduced. The vehicle unexpectedly started and operated again at approximately the same time the tow truck arrived, after remaining inoperable for roughly two hours. Because the issue resolved itself without repair, it’s not clear what the root cause is. The vehicle has not yet been inspected. The vehicle has remained garaged following the incident pending further evaluation and communication with Ford. There were some warnings. Prior to operating the vehicle that evening, I received a charging error notification while the vehicle was plugged in. After unplugging and reconnecting the charger, the vehicle later experienced the no-start condition. During the incident, the vehicle provided no clear indication through the vehicle interface or mobile app explaining why it would not start, only “Stop safely now.”
- Wheels
Since before September 2025, the driver’s side rear TPMS sensor has been intermittently showing a TPMS fault while the vehicle is already in motion. The vehicle is still under the bumper to bumper warranty. This fault is not always on, but it does comes on while driving. The vehicle always shows…
Since before September 2025, the driver’s side rear TPMS sensor has been intermittently showing a TPMS fault while the vehicle is already in motion. The vehicle is still under the bumper to bumper warranty. This fault is not always on, but it does comes on while driving. The vehicle always shows the fault in the rear driver’s TPMS sensor. I brought the vehicle to a Ford dealer on September 23, 2025 and they said the tire pressure was low, but upon leaving the dealership the issue came back. The car was brought to a Ford dealer again for the issue on May 2, 2026 and they said the issue couldn’t be replicated and suggested the issue may be a wired baby monitor (due to radio frequency interference) however the wired baby monitor does not emit any radio frequency. We alerted Ford’s corporate customer care and they set up a second opinion at another dealer for May 9, 2026 but when we brought the car that dealer turned us away claiming to not have a record of the appointment. This is an issue of safety as the sensor fault consistently shows at highway speeds (70 mph+). The sensors cannot be trusted which can potentially lead to an accident due to a blow out at high speeds. At this time, Ford has not been helpful in getting this safety issues resolved. If you google the issue, there are plenty of forums talking about the same issue with their Mustang Mach E.
- Electrical system · Fuel/propulsion system · Power train
The vehicle experiences a drivability issue where it stalls or loses power and is not safe to operate. The vehicle is currently undrivable and has been at the dealership for nearly one month without a completed diagnosis or repair. The dealership has indicated a possible powertrain or…
The vehicle experiences a drivability issue where it stalls or loses power and is not safe to operate. The vehicle is currently undrivable and has been at the dealership for nearly one month without a completed diagnosis or repair. The dealership has indicated a possible powertrain or transmission-related issue, but no confirmed repair has been completed. Additionally, there is an active safety recall associated with the vehicle that has not been repaired multiple notifications. This situation poses a safety risk and remains unresolved despite repeated follow-ups.
- Service brakes · Unknown or other · Vehicle speed control
The Mustang Mach-E Select has three driving modes. From least to most aggressive in terms of acceleration, they are Whisper, Engage, and Unbridle. When driving in 1-pedal mode where removing your foot from the accelerator causes the car to brake, the strongest application of brakes is in Whisper…
The Mustang Mach-E Select has three driving modes. From least to most aggressive in terms of acceleration, they are Whisper, Engage, and Unbridle. When driving in 1-pedal mode where removing your foot from the accelerator causes the car to brake, the strongest application of brakes is in Whisper mode as well. It’s not aggressive, but it will bring the car to a stop over a shorter distance. There is a known and reported problem among drivers, shared often in driver forums like Reddit, where vehicles will change to Engage mode from either Whisper or Unbridle. Over a year ago, I first noticed my car doing this on a downhill exit from a highway to a stoplight. I engaged the brake when I realized I was approaching the stopped car in front of me faster than I should. Over the past 16 months, I’ve experienced this at least twice a month, with no way I’ve been able to discern of predicting when it will happen. I drive the car in the most energy-using and highest energy-recovering mode. I am well aware that the braking might change at any time, but am concerned my wife, who drives the car less than I do, or some other Mustang Mach-E driver will rear-end another vehicle by realizing too late the car is not slowing as expected. I’ve told my dealer, I called Ford, now I’m notifying you in the hopes you can get Ford to issue a software fix. This was something I just noticed again pulling in to my garage solely because I was showing my wife something, and I realized I had the time to report it. Here are a few links of people having this issue. [XXX] [XXX] / [XXX] You’ll see this has been happening with a wide variety of owners for years. Please do something before someone gets injured, if it hasn’t already happened. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Unknown or other
Trim around back window is kept on with sticky tape and it comes off on highway driving. Poses a safety risk
- Service brakes
On January 15 I took my car to Tasca Ford for the "10,000 check up and NYS Inspection. I was given paperwork confirming that the car was functioning properly . On January 17, 2026 my parked, unoccupied 2024 Ford mach E crashed into my parents garage door. I brought the car back to Tasca on January…
On January 15 I took my car to Tasca Ford for the "10,000 check up and NYS Inspection. I was given paperwork confirming that the car was functioning properly . On January 17, 2026 my parked, unoccupied 2024 Ford mach E crashed into my parents garage door. I brought the car back to Tasca on January 19 and again was told nothing was wrong with my brakes. I then took the car to an independent mechanic who confirmed the brakes were faulty. I also received a notice in the Ford App that there was a recall for my car. I called Ford to tell them about my accident and that I needed a loaner car. They first denied the recall then told they had "No remedy" at this time I had to contact the dealership. Tasca was still denying a recall and would not give me a loaner. On February 13, 2026 the car rolled out of park and hit an unoccupied car. I now have a rental car through Geico but only for 30 days.
- Service brakes
My 2024 Ford Mustang Mach‑E is under an active brake safety recall (NHTSA 25V863 / Ford 25C69) with no remedy available. Ford has not provided a repair timeline, alternative transportation, or any assistance. I am concerned about the safety of operating this vehicle due to the nature of the brake…
My 2024 Ford Mustang Mach‑E is under an active brake safety recall (NHTSA 25V863 / Ford 25C69) with no remedy available. Ford has not provided a repair timeline, alternative transportation, or any assistance. I am concerned about the safety of operating this vehicle due to the nature of the brake defect and the uncertainty surrounding when it will be fixed. This situation is creating a serious hardship for my household. My husband is a disabled veteran with multiple medical conditions and frequent medical appointments. I am responsible for transporting him, and we rely on having a safe and dependable vehicle. The unresolved brake defect makes me uncomfortable driving the vehicle, yet I have no alternative transportation. Ford Credit has declined to assist with a buyback, and the dealership cannot offer a repair because no remedy exists. I am requesting NHTSA’s assistance in ensuring Ford provides a timely remedy or appropriate support (such as a loaner vehicle or buyback) so that my family is not placed at risk due to an unresolved safety defect.
- Forward collision avoidance › Adaptive cruise control · Unknown or other
There is an issue with the Mach E where while in a parking lot at low speeds the user may accidentally press the cruise control setting which will initiate the car jolting up to 15 mph (minimum speed for adaptive cruise control system) instantly. This happens when you are going 5 mph or less in a…
There is an issue with the Mach E where while in a parking lot at low speeds the user may accidentally press the cruise control setting which will initiate the car jolting up to 15 mph (minimum speed for adaptive cruise control system) instantly. This happens when you are going 5 mph or less in a parking lot. Although this is more of a design issue where some users may not deal with this issue, it should be noted that forums have been posted about this same exact issue and it can cause a danger in terms of hitting pedestrians or other vehicles in parking lots or other slow moving traffic. There have been several instances where this has happened to me.
- Fuel/propulsion system · Steering · Vehicle speed control
While picking up my daughter from school this week, I entered a school parking lot and began a low-speed right turn to pull into a parking space. During this maneuver, the car unexpectedly and abruptly accelerated forward. I reacted immediately and applied the brakes, but the car traveled…
While picking up my daughter from school this week, I entered a school parking lot and began a low-speed right turn to pull into a parking space. During this maneuver, the car unexpectedly and abruptly accelerated forward. I reacted immediately and applied the brakes, but the car traveled approximately two car lengths beyond the intended parking spot. I came to a stop across two parking spaces. This occurred in an active school pickup area with parents and children nearby. There were no cars or pedestrians directly in front of me at that moment. I still fear what the outcome might have been if anyone had been present. Immediately after stopping, I observed that the adaptive cruise control speed indicator on the instrument cluster was set to 15 and was crossed out, indicating it had recently been active and disengaged. However, I did not engage adaptive cruise control during that trip. Based on the car’s behavior and the display state, my best assessment is that adaptive cruise control was unintentionally engaged during the parking maneuver causing the car to attempt to accelerate toward a previously set cruise speed despite being in a low-speed, turning scenario. Again, I did not use ACC on this trip. A sudden acceleration in a school parking lot presents an extreme hazard. The only reason this incident did not result in injury or death was immediate braking and luck. There were no warning lamps or messages prior to the incident. The car has not yet been inspected by a dealer or manufacturer. I am aware of multiple publicly shared videos from other Mach-E owners documenting similar incidents, some resulting in crashes. This appears to be a systemic adaptive cruise control design or software issue that warrants immediate investigation and correction to avoid serious injury or death.
- Forward collision avoidance › Warnings · Lane departure › Assist · Vehicle speed control
Everyday I drive the vehicle There are 2 error messages 1. Front Camera fault, service required 2. Pre-collision Assist not available I have 32 Pre-collision warning messages in the last month, one for every day I drive. I had to drive 4 hours with no cruise control causing my leg to cramp…
Everyday I drive the vehicle There are 2 error messages 1. Front Camera fault, service required 2. Pre-collision Assist not available I have 32 Pre-collision warning messages in the last month, one for every day I drive. I had to drive 4 hours with no cruise control causing my leg to cramp at the 2 hour mark. There needs to be a recall for this issue. Many many other owners of the Mach-e have mentioned the same.
- Electrical system · Steering · Vehicle speed control
I was proceeding to drive home from an appointment with a friend, the car suddenly lost power and I had no control over anything. I was able to keep the steering wheel in the locked position trying to get to the side of the road. Thankfully the speed was only 25mph, as someone had just switched…
I was proceeding to drive home from an appointment with a friend, the car suddenly lost power and I had no control over anything. I was able to keep the steering wheel in the locked position trying to get to the side of the road. Thankfully the speed was only 25mph, as someone had just switched lanes and came in front of me. I was in the process of turning to enter the highway. I've been having a problem with this car since I purchased. I told Ford after this incident, that I fear to drive the vehicle with my family, because that's how scared I was when I had no control. I requested multiple times for someone from Ford Corporate to contact me, and still have not heard from anyone. On 11/26 I received a recall for the 12v battery, which is pretty much what keeps the car on and off, and I still have not heard from anyone in Ford corporate.
- Electrical system · Power train · Unknown or other
My name is [XXX] , and I am formally reporting an unacceptable and irresponsible delay regarding my Ford Mustang Mach-E (VIN: [XXX] ), serviced at Group 1 Ford of Southwest Houston (formerly Sterling McCall Ford). My vehicle is only 1.5 years old, yet the clear-coat paint has already deteriorated…
My name is [XXX] , and I am formally reporting an unacceptable and irresponsible delay regarding my Ford Mustang Mach-E (VIN: [XXX] ), serviced at Group 1 Ford of Southwest Houston (formerly Sterling McCall Ford). My vehicle is only 1.5 years old, yet the clear-coat paint has already deteriorated, and the vehicle is also subject to an official Ford recall. I reported both issues to the dealer more than two months ago. Despite multiple calls and follow-ups, the service department continues giving me the same unacceptable excuse: “We cannot take your vehicle because we do not have a loaner car available.” This is completely unreasonable. This is a recall, and refusal to accept my car due to a lack of loaner vehicles is not my responsibility — it is a failure of Ford and the dealer to provide required support. As a result: •My recall remains unresolved •The paint defect continues to worsen •I have no scheduled service date •I have been told to “wait indefinitely” with no solution This level of customer support is unprofessional, unacceptable, and harmful to the Ford brand. My Demands I request immediate corporate intervention: 1.A guaranteed service appointment without any further delay 2.A loaner vehicle or alternative transportation solution provided by Ford 3.Full repair of the recall and the paint clear-coat defect under warranty 4.Written confirmation of Ford’s next steps if the dealer continues refusing to accept my vehicle If this is not resolved immediately, I will escalate the issue to: •NHTSA (for failure to resolve an active recall), •Texas DMV / Consumer Protection, and •Public consumer platforms. I expect a response within 48 hours. Sincerely, [XXX] [XXX] Email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Unknown or other
Driving to work as usual and the road is clear just damp from a slight rain. When all the sudden the car just started swerving signaling that the road is wet. But even if wet it shouldn’t swerve like crazy on its own. Causing me to almost crash. It was the most scariest thing that happened to me.…
Driving to work as usual and the road is clear just damp from a slight rain. When all the sudden the car just started swerving signaling that the road is wet. But even if wet it shouldn’t swerve like crazy on its own. Causing me to almost crash. It was the most scariest thing that happened to me. I’m taking it to ford dealership tomorrow but not sure how this will be fixed. Now I’m scared to drive on rainy days. I have drove before in rainy days and never had this happen. Today weather when driving wasn’t bad just slight damp on the road and it just started swerving like crazy and I wasn’t driving fast just on a normal street. I was scared to hop on the freeway to work. I skipped work because I was scared to drive.
- Vehicle speed control
There is an issue with Cruise Control while moving out of a parking space. I am concerned for my wife who knows nothing about technology. If she were to MISTAKENLY press the Cruise Control button while parked and a car is in front of her, the car's Cruise Control will ACTIVATE AND LUNG FORWARD at…
There is an issue with Cruise Control while moving out of a parking space. I am concerned for my wife who knows nothing about technology. If she were to MISTAKENLY press the Cruise Control button while parked and a car is in front of her, the car's Cruise Control will ACTIVATE AND LUNG FORWARD at a speed of 15MPH. This can be frightening and in a panic a person can crash. This has happened to me on SEVERAL occasions but I am able to handle the situation. If it happens to my WIFE, there surely will be a HUGE problem. I can reproduce the problem very easily. If you are parked behind a car Cruise Control can be activated. If you are STOPPED and there are no cars in front of you, you CANNOT activate Cruise Control. Therefore, when you need Adaptive Cruise Control (for traffic jams) a double click of the button seems feasible. Single click when you are over 30mph. This should be an easy software update.
- Unknown or other
Recall issued 6/13/2025 and Ford has not announced a remedy to this issue. Ford is required to have a remedy within a timely manner. It has been over two months.
- Electrical system · Fuel/propulsion system · Power train
I lease a 2024 Ford Mustang Mach-E. On [XXX] the vehicle suddenly displayed a High-Voltage Battery Fault, Powertrain Malfunction / Reduced Power warning. The dealer replaced the High-Voltage Junction Box (HVJB), however I am unsure whether the actual root cause was ever identified. This failure…
I lease a 2024 Ford Mustang Mach-E. On [XXX] the vehicle suddenly displayed a High-Voltage Battery Fault, Powertrain Malfunction / Reduced Power warning. The dealer replaced the High-Voltage Junction Box (HVJB), however I am unsure whether the actual root cause was ever identified. This failure shows a major defect in the high-voltage electrical system. Separately, my vehicle is also subject to Recall 25S65 / NHTSA 25V404, where a discharged 12-volt battery can prevent the electronic door latches from opening, risking passenger entrapment. Ford has no remedy available and has only projected a future software update. My car is still at the dealership. These two issues are connected: the HV system (through the HVJB) powers the DC-DC converter that keeps the 12-volt battery charged. A failure on the HV side can starve the 12-volt system, which directly creates the entrapment risk described in the recall. I live in Florida, where extreme heat makes this risk especially dangerous for children, pets, and elderly passengers. What is my emergency plan...carry a hammer to break the windows on every trip? This is an unreasonable and unsafe expectation for consumers. Ford has not provided any fix or assurance of safety. I have specifically asked Ford whether my car is safe to drive — they have not provided any assurances, merely repeating that Ford has not issued a stop-driving order on the vehicle. This unresolved defect substantially impairs the use, value, and safety of my vehicle, and Ford has failed to provide an adequate repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system
The contact owns a 2024 Ford Mustang Mach-E. The contact received notification of NHTSA Campaign Number: 25V404000 (Electrical System, Latches/Locks/Linkages); however, the part to do the recall repair was not yet available. The contact stated that the rear doors failed to open as needed and could…
The contact owns a 2024 Ford Mustang Mach-E. The contact received notification of NHTSA Campaign Number: 25V404000 (Electrical System, Latches/Locks/Linkages); however, the part to do the recall repair was not yet available. The contact stated that the rear doors failed to open as needed and could only be opened while engaging the front driver's side power master door lock switch. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 4,000.
- Electrical system · Unknown or other
I own a 2024 Ford Mustang Mach-E affected by recall 25S65 / 25V404. Ford has placed a stop-sale on all 2024 and older Mach-Es for this issue but is allowing current owners to drive the vehicles. The defect can trap occupants or pets inside if the 12V battery discharges, posing a serious safety risk…
I own a 2024 Ford Mustang Mach-E affected by recall 25S65 / 25V404. Ford has placed a stop-sale on all 2024 and older Mach-Es for this issue but is allowing current owners to drive the vehicles. The defect can trap occupants or pets inside if the 12V battery discharges, posing a serious safety risk in hot weather (currently 100°F in my area). I contacted Kendall Ford of Meridian, ID, on 8/14/25 to schedule the repair. They confirmed the remedy is a software update not yet available for my model year and estimated it will not be released until Q4 2025. This is more than 60 days after the recall was issued, and I have no safe remedy available. I believe Ford should provide an immediate fix, replacement vehicle, or buyback due to the safety risk.
- Electrical system · Unknown or other · Visibility/wiper
I am reporting a serious safety defect involving the electronic front door latches on my 2024 Ford Mustang Mach E. During a 12V battery discharge, the electric latches can fail, preventing the doors from opening in the outside. This means the driver or passengers could become trapped in the…
I am reporting a serious safety defect involving the electronic front door latches on my 2024 Ford Mustang Mach E. During a 12V battery discharge, the electric latches can fail, preventing the doors from opening in the outside. This means the driver or passengers could become trapped in the vehicle, or the driver can be locked out in an emergency, even if both key fob and key are present. This defect poses a critical safety risk in situations requiring a rapid exit - such as accident or extreme heat and increases the risk of injury or death. As an active duty service member, I work in a secure federal government facility and have to leave my phone in my vehicle during working hours. This heightens the danger, because if the latch fails, I would have no secondary means to gain entry or exit, potentially delaying emergency responses. Ford has acknowledged the defect in the recall (25S65/25V404) in early June. They said to expect an update by the end of Q3, which is nearing and I haven’t heard anything yet. I believe this defect warrants urgent attention, and consideration of a manufacturer buyback due to severe safety implications.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Collisions Involving Ford BlueCruise
On April 25, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). NHTSA opened the investigation after the agency received notice of two fatal…
On April 25, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). NHTSA opened the investigation after the agency received notice of two fatal collisions involving BlueCruise-equipped Ford Mustang Mach-E vehicles. Based on the incidents, NHTSA scoped the investigation to 2021-2024 Mustang Mach-E vehicles equipped with BlueCruise. In June 2024, ODI sent an Information Request (IR) letter to Ford requiring that it provide certain information pertaining to crashes, non-crash reports, and technical specifications that relate to BlueCruise, as well as other Ford partial driving automation systems that offer lane and speed maintenance. In its response to ODI’s IR, Ford stated that there are 2,539,962 Ford and Lincoln vehicles (including subject and peer vehicles) equipped with a partial driving automation system within the scope of the request. The majority of these vehicles are equipped with a system that Ford calls Lane Centering Assist (LCA), which is a hands-on partial driving automation system that combines longitudinal control authority governed by Adaptive Cruise Control (ACC) and lateral control authority governed by a steerable path. LCA is offered on a wide range of Ford and Lincoln models beginning in model year 2019. Vehicles that are equipped with BlueCruise, the focus of this investigation, have LCA capability and additionally offer hands-free partial driving automation when certain conditions are met. Hands-free BlueCruise operation is only offered on certain roadways and system availability is geofenced using vehicle GPS. BlueCruise-equipped vehicles employ a camera-based driver monitoring system to determine driver attentiveness to the roadway. BlueCruise was introduced in model year 2021 and is currently available in a select range of Ford and Lincoln vehicles. For BlueCruise- and LCA-equipped vehicles, both ACC and Pre-Collision Assist (PCA) features use a combination of camera and radar sensing technologies to detect and classify objects. ACC is specifically designed to detect vehicles (including cars, trucks, and motorcycles) and bicycles in front of the subject vehicle which are either stationary or moving in the same direction as the subject vehicle. Through this investigation, limitations in the detection of stationary vehicles in certain conditions have been identified. Specifically, due to the potential for false detection of stationary objects at long distances, Ford designed ACC to inhibit any response to reported stationary objects when the subject vehicle’s approach speed is at or above 62 mph. Additionally, system performance may be limited when there is poor visibility due to insufficient illumination. In addition to reviewing Ford’s response to ODI’s IR, the agency conducted a review of crash and non-crash reports identified collectively through Ford’s IR response, incident reporting through Standing General Order 2021-01 (SGO), and NHTSA vehicle owner questionnaires. In total, 32 crashes and 2,004 non-crash reports on subject and peer Ford vehicles were identified across manufacturer and ODI data sources. A detailed analysis of each crash was conducted including the review of any available police reports, photographs, data recovered from in-vehicle event data recorders, connected vehicle data, and/or other information. In both fatal collisions referenced in the PE24012 opening resume, the subject Ford Mustang Mach-E vehicle was traveling over 70 mph on a controlled-access highway during nighttime lighting conditions with hands-free BlueCruise engaged when it collided with a stationary vehicle. Analysis of data imaged from the vehicles’ event data recorders demonstrates that in each incident, the driver did not apply the brakes or take evasive steering action, and no deceleration was initiated by either the BlueCruise system or PCA prior to impact. Through the agency’s crash analysis, four additional frontal collisions were identified where the subject Ford impacted a stopped or slow-moving lead vehicle or another stationary object located in the travel lane. Two of these four incidents involved BlueCruise-equipped Ford Mustang Mach-E vehicles (included in the failure report summary along with the fatal collisions discussed above), while the other two involved other Ford models equipped with the LCA system. Additionally, a trend was identified through analysis of the non-crash reports relating to allegations that ACC (the longitudinal component of both BlueCruise and LCA) failed to detect and/or respond to a stopped or slow-moving lead vehicle. In these reports, consumers often describe that the absence of deceleration initiated by ACC was unexpected and required harsh manual braking or intervention from the PCA to avoid a frontal collision with the lead vehicle. Based on NHTSA’s analysis, system limitations relating to the detection of stationary vehicles while traveling at highway speeds and in nighttime lighting conditions appear to be factors in collisions under investigation and several apparently similar near-miss, non-crash reports. This Engineering Analysis (EA) is being opened to further investigate these system limitations and to evaluate drivers’ ability to respond to scenarios that exceed system limitations. During the EA, the agency expects to, among other things, perform vehicle evaluations, review additional technical information, and perform additional analysis of related crashes and non-crash reports. The crashes included in the failure report summary can be found at NHTSA.gov under the following SGO report identification numbers: 502-7268, 502-7426, 502-6852, 502-8738.
- Collisions Involving Ford BlueCruise
On April 25, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). NHTSA opened the investigation after the agency received notice of two fatal…
On April 25, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). NHTSA opened the investigation after the agency received notice of two fatal collisions involving BlueCruise-equipped Ford Mustang Mach-E vehicles. Based on the incidents, NHTSA scoped the investigation to 2021-2024 Mustang Mach-E vehicles equipped with BlueCruise. In June 2024, ODI sent an Information Request (IR) letter to Ford requiring that it provide certain information pertaining to crashes, non-crash reports, and technical specifications that relate to BlueCruise, as well as other Ford partial driving automation systems that offer lane and speed maintenance. In its response to ODI’s IR, Ford stated that there are 2,539,962 Ford and Lincoln vehicles (including subject and peer vehicles) equipped with a partial driving automation system within the scope of the request. The majority of these vehicles are equipped with a system that Ford calls Lane Centering Assist (LCA), which is a hands-on partial driving automation system that combines longitudinal control authority governed by Adaptive Cruise Control (ACC) and lateral control authority governed by a steerable path. LCA is offered on a wide range of Ford and Lincoln models beginning in model year 2019. Vehicles that are equipped with BlueCruise, the focus of this investigation, have LCA capability and additionally offer hands-free partial driving automation when certain conditions are met. Hands-free BlueCruise operation is only offered on certain roadways and system availability is geofenced using vehicle GPS. BlueCruise-equipped vehicles employ a camera-based driver monitoring system to determine driver attentiveness to the roadway. BlueCruise was introduced in model year 2021 and is currently available in a select range of Ford and Lincoln vehicles. For BlueCruise- and LCA-equipped vehicles, both ACC and Pre-Collision Assist (PCA) features use a combination of camera and radar sensing technologies to detect and classify objects. ACC is specifically designed to detect vehicles (including cars, trucks, and motorcycles) and bicycles in front of the subject vehicle which are either stationary or moving in the same direction as the subject vehicle. Through this investigation, limitations in the detection of stationary vehicles in certain conditions have been identified. Specifically, due to the potential for false detection of stationary objects at long distances, Ford designed ACC to inhibit any response to reported stationary objects when the subject vehicle’s approach speed is at or above 62 mph. Additionally, system performance may be limited when there is poor visibility due to insufficient illumination. In addition to reviewing Ford’s response to ODI’s IR, the agency conducted a review of crash and non-crash reports identified collectively through Ford’s IR response, incident reporting through Standing General Order 2021-01 (SGO), and NHTSA vehicle owner questionnaires. In total, 32 crashes and 2,004 non-crash reports on subject and peer Ford vehicles were identified across manufacturer and ODI data sources. A detailed analysis of each crash was conducted including the review of any available police reports, photographs, data recovered from in-vehicle event data recorders, connected vehicle data, and/or other information. In both fatal collisions referenced in the PE24012 opening resume, the subject Ford Mustang Mach-E vehicle was traveling over 70 mph on a controlled-access highway during nighttime lighting conditions with hands-free BlueCruise engaged when it collided with a stationary vehicle. Analysis of data imaged from the vehicles’ event data recorders demonstrates that in each incident, the driver did not apply the brakes or take evasive steering action, and no deceleration was initiated by either the BlueCruise system or PCA prior to impact. Through the agency’s crash analysis, four additional frontal collisions were identified where the subject Ford impacted a stopped or slow-moving lead vehicle or another stationary object located in the travel lane. Two of these four incidents involved BlueCruise-equipped Ford Mustang Mach-E vehicles (included in the failure report summary along with the fatal collisions discussed above), while the other two involved other Ford models equipped with the LCA system. Additionally, a trend was identified through analysis of the non-crash reports relating to allegations that ACC (the longitudinal component of both BlueCruise and LCA) failed to detect and/or respond to a stopped or slow-moving lead vehicle. In these reports, consumers often describe that the absence of deceleration initiated by ACC was unexpected and required harsh manual braking or intervention from the PCA to avoid a frontal collision with the lead vehicle. Based on NHTSA’s analysis, system limitations relating to the detection of stationary vehicles while traveling at highway speeds and in nighttime lighting conditions appear to be factors in collisions under investigation and several apparently similar near-miss, non-crash reports. This Preliminary Evaluation is being upgraded to an Engineering Analysis (EA25001) to further investigate these system limitations and to evaluate drivers’ ability to respond to scenarios that exceed system limitations. During the EA, the agency expects to, among other things, perform vehicle evaluations, review additional technical information, and perform additional analysis of related crashes and non-crash reports. The crashes included in the failure report summary can be found at NHTSA.gov under the following SGO report identification numbers: 502-7268, 502-7426, 502-6852, 502-8738.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010851For 2022-2024 e-Transit vehicles equipped with the standard range battery with engine code "ENC0" and 2021-2024 Mustang Mach-E vehicles when attempting to charge/balance high voltage battery modules (arrays) from remanufactured array kits, the Midtronics xMB tool will not recognize the remanufactured part number.
- 11010786Some 2022-2024 Mustang Mach-E vehicles may exhibit an inoperative BlueCruise and lane centering with diagnostic trouble code (DTC) U3000:49 stored in the camera module rear (CMR).
- 11009871"-Improved connectivity. -Reduces Telematics Control Unit based Key Off Load battery drain. - Map orientation improvement - removes false"IP Configuration Failure" message when wrong WiFi password is entered. - Improves functionality of Stolen Vehicle Services
- 11009438Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed.
- 11008948While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
- 11008698Some 2021-2024 Ford and Lincoln vehicles may exhibit diagnostic trouble codes (DTCs) U2100 and/or U3002 stored in the cruise control module (CCM), side obstacle detection control module LH (SODL), side obstacle detection control module RH (SODR), side obstacle detection control module C (SODCMC) and/or side obstacle detection control module D (SODCMD) after a module replacement.
- 11008510"Quality Improvements include: - Addresses Accessory Protocol Interface Module (SYNC) displaying update status as not completed. - Reduction in Key off load battery drain via Enhanced Central Gateway (ECG) controlled reset. - Reduction in Key off load battery drain due to Bluetooth Low Energy Module (BLEM) software - Addresses potential lock out condition post OTA update."
- 11008499"Quality improvements include: -Allows SYNC strategy for Charge Status message to match Cluster strategy. - Top off the Low Voltage battery prior to OTA update. (EV only) - Enables Public Charging App function above 5 MPH. - Hides ""Update Now"" button on HMI when the vehicle battery health is below threshold. - Corrects ""Bluecruise Maps not up to date"" erroneous message. - Improves Key Off Load battery drain due to SYNC. "
- 11008378In some of the affected vehicles, if an attempt is made to repair a flat tire using the sealant system included in the vehicles tire sealant and inflator kit, the system will not provide sealant or air to inflate and seal the tire. The air-only function will operate as expected.
- 11007977Some 2020-2024 Explorer/Aviator/Corsair, 2021-2024 F-150/Bronco, 2023-2024 F-Super Duty, and 2024-2025 Nautilus vehicles may experience the overhead console sunglass bin cannot be locked in a closed position.
- 11007124Quality Improvements include: - 23 MY Robustness action to improve Phone as a Key Feature Key functionality post Enhanced Central Gateway (ECG) reset. - 23 MY Minor quality fixes in Enhanced Central Gateway (ECG) Software, not affecting vehicle operation. - Addresses potential unintended lock out of vehicle after OTA update.
- 11006769This article supersedes TSB 24-2087 to update the vehicle lines, model years affected, action and service procedure. Some 2021-2024 Mustang Mach-E/F-150, 2022-2024 F-150 Lightning/Expedition/Navigator, 2023-2024 Corsair vehicles may exhibit an inoperative BlueCruise and lane centering with DTCs U2018:51 stored in the camera module - rear (CMR) and U0565:86 stored in the image processing module A (IPMA) without DTC U3000:49 stored in the CMR. This may be due to the software level of the CMR. To correct the condition, follow the Service Procedure to reprogram the CMR module using the latest software level of the Ford Diagnosis and Repair System (FDRS).
- 11005308This article supersedes TSB 24-2002 to update the symptom, production fix date and the service procedure. Some 2021-2024 Mustang Mach-E vehicles built on or before 09-Jul-2024 may exhibit a wind noise from the exterior mirrors/A-pillar area when driving between 25 mph-40 mph (32 km/h-64 Km/h). This may be due to poor sealing of the lower mirror foam and the glass top run foam. To correct this condition, follow the Service Procedure to install new lower inner foam and the glass top run foam.
- 11003273Quality improvements include: - Reduced ADAS loss of communication events - Adds camera retry strategy robustness action - 21 MY: Removes erroneous ""Reverse Brake Unavailable"" message.
- 11003262Quality Improvments include: - Phone as a Key resolution, not affecting customer vehicles.
- 11002867Certain 2024 Model Year Mustang Mach-E Vehicles Powertrain Control Module Software Update In some of the affected vehicles, the charge status indicator (CSI) displays in RED (fault) for a short period after the charge plug is unlocked from the charge port during vehicle level 3 (L3) charging. All vehicles are charged correctly and no warning shows in the instrument cluster.
- 11001144Certain 2024 Model Year Mach-E Vehicles - Reprogram Secondary On-Board Diagnostic Module (SOBDM)
- 11001112Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed. - General system performance, stability, and intermittent system reboots. - Intermittent Wireless CarPlay or Android Auto function. - Phone related concerns with intermittent No Audio or Static. - Navigation/global positioning system (GPS) related concerns through CarPlay and Android Auto. - Alexa function consistency and stability. These symptoms may be due to the software in the APIM. Replacing the APIM will not resolve these symptoms for the customer. Before returning the vehicle to the customer, review the procedures within Workshop Manual, Section 415-00 and ensure the latest APIM software is installed. Refer to General Service Bulletin (GSB) 23-7146 for help determining the latest available level of software. IMPORTANT: some module software updates will only display as available on Ford Diagnosis and Repair System (FDRS) after prerequisite modules are updated. This may require the technician to update certain modules multiple times during the service visit, before the latest APIM software is accessible in FDRS. If symptoms continue after latest APIM software has been installed, inform customers that Ford is working on additional software enhancements which are expected to be delivered over-the-air (OTA) by Q4 2024 on F-150, F-150 Lightning, Mustang Mach-E, Mustang, Escape, Corsair, Expedition, Navigator, Bronco, Mustang, and 2023-2024 F-Super Duty. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. For all other vehicles with SYNC4, schedule a service visit for customers in October 2024, when the updated APIM software is expected to be available to dealers. Monitor OASIS for additional information.
- 10254325Quality improvements include: Numerous minor quality fixes in ECG RC9 which are not customer facing. Improves OTA deployment reduce FTDI risk.
- 10254131Some 2023-2024 Mustang Mach-E/Corsair and 2024 Mustang vehicles may exhibit an audio control module (ACM) programming failure with a message displayed in the Ford Diagnosis and Repair System (FDRS) scan tool indicating Procedure Unsuccessful-Flash Software Failed To Flash. This may be due to the ACM programming routine. To correct this condition, download and click the refresh icon located next to the run icon to update the ACM - Programmable Module Installation (PMI) app. For claiming, use causal part 18C869 and applicable labor operations in Section 11 of the Service Labor Time Standards (SLTS) Manual.
- 10253552Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or later, select the diagnostics tab and search for related symptoms,DTCs and keywords. The search results will be shown in the search results pane. Read and follow allTechnical Service Bulletins (TSB), Special Service Message (SSM)s or General Service Bulletin (GSB) first if abulletin specifically addresses the vehicle concern. If there are no messages, run the appropriate diagnosticpinpoint test found in the Workshop Manual (WSM). Follow the steps in the pinpoint test. Make sure to note thetitle of the guided routine, using the correct one for the vehicle's symptom or diagnostic trouble code (DTC) iscritical. Depending on the outcome of the pinpoint test, a repair validation code (RVC) may be generated eitherin the pinpoint test or Guided Routine. If the vehicle concern still exists after following the pinpoint tests orguided routine, then a manual RVC can be generated using the RVC Assist Form. A manual RVC can only begenerated once the above process has been followed.
- 10251956Some 2022-2024 various Ford/Lincoln vehicles equipped with SYNC 4 may experience concern where customers are receiving an error message when trying to enroll in connected services. This may be due to the gateway module (GWM) software. To correct the concern, download and run the Transport and Factory Mode Deactivation app: under HS1 modules select BCM > Transport and Factory Mode > Download > Run. When the pop-up message appears for Change Vehicle Mode - Transport/Factory/Normal Mode, press OK. This will proceed to the Transport and Factory Mode Deactivation screen, select Unlock Vehicle Connectivity Settings (21 MY + Vehicles). A pop-up message appears noting Vehicle Is Now In Normal Mode, select OK. This will return to the Transport and Factory Mode Deactivation screen, select Exit. A final pop-up notification stating that the application is finished, select OK. For claiming, use causal part 14G490 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
- 10251494Software Update FPU 24-PU0121-FTDI-FX for 2023-2024 MY Mach E vehicles is now available. Quality Improvements include - FordPass will remember last known profile. - Allow customers to exit during OTA update. - Improves BCM response to de-inhibit request when OTA is complete. - Allows vehicle to return to sleep after detecting CAN traffic, for reduced battery drain. - Perimeter alarm duty cycle for horn and light aligned with non -US market requirements. (ECE-116)
- 10250834Some 2021-2024 Mustang Mach-E, 2022-2024 E-Transit/F-150 Lightning vehicles may have diagnostic trouble code (DTC) P1A3C stored in the off-board charger controller module (OBCC). The P1A3C is commonly set due to an interruption of the direct current (DC) fast charging process and should be disregarded. All other DTCs stored in the OBCC are to be addressed using applicable publications and/or normal diagnostics found in Workshop Manual, Section 414-03B.
- 10249790The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This artile includes ifnormation on warranty, technical service tips and other service information.
Every Ford Mustang Mach E model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.