2021 Ford Redundant Mach E
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Ford › Redundant Mach E › 2021
These records cover every 2021 Ford Redundant Mach E. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10218635Certain 2021 Model Year Mach-E vehicles, Additional Remote Control and Key Blank; The 21MY Mach-E was initially launched with Phone as a Key (PaaK) and with single remote control. Customer feedback after several months indicates that PaaK is not working as planned and a second remote control is desired. For all of the affected vehicles, second remote control and a key blank will be provided.
- 10215590Some 2021-2022 Mustang Mach-E, 2022 Transit battery electric vehicles (BEV) may experience an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) P1A3C, U3000:16, U3000:64, U3000:04 and/or U3000:45 in the off board charging controller (OBCC) module and the high voltage (HV) battery will not charge using a level 3 direct current (DC) fast charging station/electrical vehicle supply equipment (EVSE). This may be due to OBCC software. To correct the condition, follow the Service Procedure to reprogram the OBCC.
- 10202700Some 2021 Mach-E/F-150 vehicles may experience at least one of the following symptoms: audio settings resetting after a key cycle, Android Auto connection concerns, Sirius presets missing more than three pages after a key cycle, Information and Entertainment screen freezing/locking up, Pro-Power Onboard messaging confusion after a tripped circuit breaker (F-150 only), WiFi keyboard defaulting to UK English, windows media audio (WMA) files not playing properly from a universal serial bus (USB) device, intermittent blank Information and Entertainment screen, Apple CarPlay connection concerns, and/or Bluetooth connectivity concerns. This may be due to the software in the accessory protocol interface module (APIM). To correct the condition, follow the Service Procedure steps to reprogram the APIM.
- 10199500Some 2021 Mustang Mach-E, F-150, Edge/Nautilus or Bronco vehicles equipped with SYNC 4 may have a customer symptom of the SYNC voice commands being activated without pushing the steering wheel switch. This may be due to the feature called Wake Word within SYNC 4. This feature allows the driver to activate the SYNC 4 system without pushing the steering wheel switch. Under the touchscreen Settings > Voice Settings the preferred Wake Word can be changed. The feature can also be disabled if the customer does not want the SYNC voice commands being activated without touching the steering wheel switch. This feature is not a defect. Do not submit a claim for this condition.
- 10198615Some 2021 Mustang Mach-E vehicles may exhibit Bluetooth disconnection when the customer is using Phone as a Key to unlock or start their vehicle. The customer can still unlock and/or start their vehicle using the key FOB. The customer can also unlock their vehicle using FordPass or the keypad code on the door, and they can start their vehicle using the Back Up Start passcode feature, if configured.