2023 Genesis GV60
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Genesis › GV60 › 2023
These records cover every 2023 Genesis GV60. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
8 recalls name the 2023 Genesis GV60. Newest first.
Hyundai Motor America (Hyundai) is recalling certain 2023-2025 Genesis GV60 electric vehicles. The stainless-steel molding at the top of the windshield assembly may detach.
Risk and remedy
Risk
Detached molding can create a road hazard for other vehicles, increasing the risk of a crash.
Remedy
Dealers will replace the windshield molding, free of charge. Owner notification letters are expected to be mailed beginning October 30, 2025. Owners may contact Genesis customer service at 844-340-9741. Hyundai's number for this recall is 028G. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 20, 2025.
Hyundai Motor America (Hyundai) is recalling certain Genesis 2023-2025 G90 and GV60 vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Risk and remedy
Risk
An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash.
Remedy
The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed August 22, 2025. Owners may contact Genesis customer service at 844-340-9741. Hyundai's number for this recall is 027G.
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Risk and remedy
Risk
A loss of drive power increases the risk of a crash.
Remedy
Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
Risk and remedy
Risk
A loss of drive power increases the risk of a crash.
Remedy
This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.
Hyundai Motor America (Hyundai) is recalling certain 2023 IONIQ 5, IONIQ 6, and Genesis GV60 vehicles. The rear inner driveshaft may have been improperly heat-treated, allowing it to break under load and resulting in a loss of drive power.
Risk and remedy
Risk
A loss of drive power increases the risk of a crash.
Remedy
Dealers will replace the rear inner driveshaft, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 253(H), 017G(G).
Hyundai Motor America (Hyundai) is recalling certain 2023 Genesis GV60 vehicles. The automatic locking retractor for the front passenger-side seat belt may prohibit the seat belt from fastening and/or extending properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash…
Risk and remedy
Risk
A seat belt that fails to fasten or extend properly may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy
Dealers will inspect and replace the front passenger-side seat belt, as necessary, free of charge. Owner notification letters were mailed September 14, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 015G.
Hyundai Motor America (Hyundai) is recalling certain 2023 Genesis GV60 vehicles equipped with an all-wheel drive powertrain system. The rear driveshafts may fracture, which can result in a loss of drive power.
Risk and remedy
Risk
A loss of drive power increases the risk of a crash.
Remedy
Dealers will replace the left and right rear driveshafts, free of charge. Owner notification letters were mailed June 23, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 014G.
Hyundai Motor America (Hyundai) is recalling certain 2020-2023 Genesis GV80, 2021-2023 Genesis G80, 2022-2023 Genesis GV70, and 2023 Genesis GV60 vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.
Risk and remedy
Risk
An exploding seat belt pretensioner can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.
Remedy
Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed April 14, 2023. For GV60 owners, Interim notification letters, notifying owners of the safety risk, were mailed April 14, 2023. A second notice will be sent once the final remedy is available. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 012G. This recall supersedes and expands recall number 21V-796. Vehicles previously repaired under recall 21V-796 will need to have the new remedy completed.
Owner complaints
58 complaints2 involved a crash1 injuries
What owners report most
Latest complaints
- Unknown or other
A/C compressor not coming on when cabin A/C does. This means it is also not coming on to cool the battery, which could prevent proper battery thermal management, raising safety and performance risks in hot climates. A/C compressor and inverter have been replaced without resolving the issue. It has…
A/C compressor not coming on when cabin A/C does. This means it is also not coming on to cool the battery, which could prevent proper battery thermal management, raising safety and performance risks in hot climates. A/C compressor and inverter have been replaced without resolving the issue. It has been to two dealerships that independently diagnosed the problem as the A/C compressor. The car is currently at Allen Turner Genesis in Pensacola, FL so it should be available for inspection. There were no warning lamps illuminated.
- Electrical system · Power train · Unknown or other
This complaint is in regards to Safety Recall 272 Component Failure and Vehicle Disabling / SOS System Failure On [XXX], at approximately [XXX] PM, I was driving my Genesis vehicle during rush hour when I heard a loud popping sound. Immediately following the sound, the dashboard displayed a…
This complaint is in regards to Safety Recall 272 Component Failure and Vehicle Disabling / SOS System Failure On [XXX], at approximately [XXX] PM, I was driving my Genesis vehicle during rush hour when I heard a loud popping sound. Immediately following the sound, the dashboard displayed a critical warning light stating: "Electrical Charging System Fault — Check Electrical System." Because I was actively driving in heavy rush-hour traffic, this sudden loss of charging system functionality posed an immediate safety hazard. I pressed the in-vehicle "SOS" button to contact Genesis emergency services. The operator, who identified himself as "Eddie," refused to dispatch a tow truck to assist me. Instead, he offered to read a phone number aloud for me to write down. I explained that I was actively operating a malfunctioning vehicle in heavy traffic and could not safely write down information, but he still refused to call for emergency towing. I managed to safely limp the vehicle back to my residence and subsequently arranged for the local dealership, Genesis of Las Vegas, to tow the vehicle. On Friday, June 5, 2026, the dealership confirmed that the vehicle had suffered a failure of the Integrated Charging Control Unit (ICCU), which also destroyed the 12V battery. They informed me that this failure was directly tied to NHTSA Safety Recall 272 (Integrated Charging Control Unit). While the dealership performed the ICCU remedy, they are currently refusing to release my vehicle unless I pay $500.00 for the replacement of the 12V battery. Because the 12V battery was directly damaged as a consequential result of the recalled ICCU defect, it should be covered under the safety recall remedy and vehicle warranty. As of this reporting, the dealer is holding my vehicle hostage over this fee, and Genesis Motor America has failed to resolve the issue despite a formal complaint being filed with them. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system · Fuel/propulsion system
Related Recall: 24-01-023G DTC P1A9096 CHECK FOR ICCU & FUSE REPLACEMENT & ICCU SOFTWARE UPDATE (RECALL 021G) On August 8, 2025 I was vacationing and attempted to charge the vehicle at a hotel's level 2 destination charger (32 amp) but the vehicle refused to charge. I then drove 20 minutes away to…
Related Recall: 24-01-023G DTC P1A9096 CHECK FOR ICCU & FUSE REPLACEMENT & ICCU SOFTWARE UPDATE (RECALL 021G) On August 8, 2025 I was vacationing and attempted to charge the vehicle at a hotel's level 2 destination charger (32 amp) but the vehicle refused to charge. I then drove 20 minutes away to DC Fast Charge and it worked, and tried level 2 charging again, it still did not work. I ruled out that the level 2 charging station was the problem due to seeing someone else successfully charging from that station. When I returned home, I found that my home charger also stopped charging at 32 amps (though slower 16 amps still worked). On December 14, 2025 I was driving on the highway when I heard a loud pop noise and the vehicle immediately lost propulsion, resulting in a dangerous situation where the car needed to limp at low speeds to the side of the road. There, the car fully lost all mobility and needed to be towed to a Genesis dealership. They diagnosed the problem as a faulty ICCU, and replaced it as well as installed new software to prevent this situation from reoccurring. In May 29, 2026 the vehicle once again no longer charges at 32 amps at home. The charging would initiate and last a few minutes before fully disengaging and the car reports "Charger Not Connected". Since this is a repeat of the same ICCU failure (above), and I DO NOT wish to lose vehicle propulsion on the highway like before, I have stopped driving the vehicle until it can be diagnosed and fixed by Genesis dealership. I am awaiting for the local Genesis dealership's next availability in a week. I no longer can safely drive my vehicle until this is fixed for a second time. The issue is still unresolved as of today, June 8th 2026.
- Seat belts
2023 Genesis GV60 has a recurring pre-active seat belt system malfunction. The seat belt pre-tensioner activates without cause, tightening the seat belt unexpectedly while driving. This defect has occurred multiple times and has been documented across three separate dealer repair visits. Visit 1…
2023 Genesis GV60 has a recurring pre-active seat belt system malfunction. The seat belt pre-tensioner activates without cause, tightening the seat belt unexpectedly while driving. This defect has occurred multiple times and has been documented across three separate dealer repair visits. Visit 1 (05/30/2025, 7,122 mi): Galpin Genesis Van Nuys - DTC B1A4718 stored, seat belt pre-tensioner malfunction diagnosed. Visit 2 (06/06/2025, 7,179 mi): Genesis Pasadena - Same defect recurred, DTC B1A4718 confirmed again. Visit 3 (06/13/2025, 7,220 mi): Genesis of West Covina - Defect persisted, same DTC confirmed a third time. The defect poses a serious safety risk as unexpected seat belt tightening while driving can startle the driver and cause loss of vehicle control. Genesis has been unable to permanently repair this defect despite three attempts. This vehicle is also subject to related NHTSA recalls 23V-557 and 23V-094 for seat belt issues on GV60 models.
- Forward collision avoidance › Adaptive cruise control · Lane departure › Assist · Lane departure › Warning
The Advanced Driver Assistance Systems (ADAS) on my Genesis GV60 called Highway Driving Assist (HDA) would randomly turn off without warning ever since I purchased the vehicle. I use it pretty much daily for my commute to work (but have to watch closely since it turns off often without warning)…
The Advanced Driver Assistance Systems (ADAS) on my Genesis GV60 called Highway Driving Assist (HDA) would randomly turn off without warning ever since I purchased the vehicle. I use it pretty much daily for my commute to work (but have to watch closely since it turns off often without warning) and the system would randomly turn off a least a few times a day so I would need to take over quickly. Yesterday when I was driving in the carpool HOV lane in the Los Angeles area where some sections of the freeway have lane markers that are very close to the center divider and the car decided to randomly turn off ADAS without warning which resulted in a car swipe against the center divider and damaged the front bumper as well as a broken side rearview mirror. I did a random search online and found lots of complaints from other Genesis/Hyundai/Kia owners who have similar issues am surprised why nothing has been done about it so I decided to report this. The repair would cost me almost 4 thousand dollars all because of the manufacturer defect that probably could be easily fixed with over the air update. Please investigate to prevent other drivers from getting into a crash for this defective. Thanks.
- Power train
The ICCU failed again. This is the second failure and this failure occurred after the previous recalls were applied.
- Unknown or other
I purchased a used 2023 Genesis GV60 on [XXX] from a franchised Genesis dealer in New Jersey (Genesis of Wayne, Wayne, NJ). At the time of delivery, the vehicle had an open safety recall with an available remedy and it was not completed prior to sale/delivery. After purchase, Genesis’ official…
I purchased a used 2023 Genesis GV60 on [XXX] from a franchised Genesis dealer in New Jersey (Genesis of Wayne, Wayne, NJ). At the time of delivery, the vehicle had an open safety recall with an available remedy and it was not completed prior to sale/delivery. After purchase, Genesis’ official recall/campaign lookup for my VIN showed at least one open safety recall listed as “Incomplete.” The dealer had represented that recalls were addressed, but Genesis’ system continued to show the safety recall as open. Vehicle: 2023 Genesis GV60 VIN: [enter full VIN] Recall/Campaign information shown as open/incomplete: •Campaign/Recall 027G (NHTSA Recall No. 25V474000) – Instrument panel cluster display may go blank (software update). Status shown as incomplete at/after delivery. •[If applicable] Campaign/Recall 028G – [Windshield molding / other campaign], status shown as incomplete at/after delivery. I am submitting this report because the vehicle was delivered to a consumer with an open safety recall that had an available remedy, and the manufacturer’s own system indicated the recall remained incomplete. I can provide supporting documentation upon request (Genesis recall lookup screenshots showing “Incomplete,” dealer sale paperwork, and communications). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system
Car stopped taking a charge. ICCU and fuse seem to have died. This widespread problem needs to be addressed by the manufacturer. It's dangerous and careless to not have fixed the issue years later.
- Power train
While driving car, I heard a "pop" sound coming from the back seat, my ICCU had failed and then there was a sudden loss vehicle power and the car went into a limp mode. The car only had 5,650 miles on it. This is a serious safety hazard. The car was towed to the dealership and a new ICCU was…
While driving car, I heard a "pop" sound coming from the back seat, my ICCU had failed and then there was a sudden loss vehicle power and the car went into a limp mode. The car only had 5,650 miles on it. This is a serious safety hazard. The car was towed to the dealership and a new ICCU was installed. The replacement part was the same model number that had failed. I was advised by the service adviser that I could possibly experience another ICCU failure in the future.
- Electrical system · Engine · Fuel/propulsion system
Complete ICCU failure resulting in loss of power on the freeway during rush hour, extremely dangerous for me and everyone around me. Car was towed twice over three years for the same issue, despite having all recalls done. Eventually lemon law eligible, did a buyback.
- Electrical system
In 2023 & 2025, my vehicle had been brought into the Genesis dealership to complete NHTSA 24V868000 safety recall by receiving a new software (Service Campaigns 907G & 025G). However, despite that, on [XXX], the vehicle's ICCU failed while I was traveling at highway speeds. The ICCU is the primary…
In 2023 & 2025, my vehicle had been brought into the Genesis dealership to complete NHTSA 24V868000 safety recall by receiving a new software (Service Campaigns 907G & 025G). However, despite that, on [XXX], the vehicle's ICCU failed while I was traveling at highway speeds. The ICCU is the primary component that the safety recall was supposed to address, yet it failed anyways. The car suddenly and dangerously reduced propulsion on the freeway, and I had to slowly maneuver the car onto the shoulder where the car then completely lost all propulsion entirely. My family and I were in the car, and our safety was at extreme risk since the car lost propulsion without warning on the freeway and other vehicles had to swerve around us. There was the very real possibility that had I not reacted quickly, that we would have been fully immobilized on the freeway, blocking traffic and creating a real safety hazard for other vehicles. There were no warning lights or any indications that the part was going to fail -- it failed immediately, and only after that did multiple warning messages appeared due to systems downstream of the ICCU failing as a result of the ICCU's failure. The dealership (Genesis of Dublin) confirmed that the failure was specific to the ICCU and the vehicle had its ICCU replaced under the 10 year powertrain warranty. I have documentation proving that the problem was caused by the ICCU's failure. In addition, the ICCU's replacement with an identical ICCU simply means this extremely dangerous hazard can occur again without warning in 1 to 2 years' time, since the replaced ICCU is the same unit that failed before - no updates to the ICCU have been announced by Genesis or its dealerships. I reiterate: the problem persists despite 24V868000 being preventative recalls completed. Recall 907G Completed 10/26/23 Recall 025G Completed 01/13/25 The above mitigations are not enough to fix the problem and avoid a dangerous situation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B
- Electrical system · Fuel/propulsion system · Power train
Water pump failure in vehicle less than two years of age. Dealer stated car was not safe to drive. Instrument cluster had a warning light, the app had details of the failures, and the display in the vehicle had a pop up stating the car needed to be serviced TODAY!
- Vehicle speed control
My Genesis EV has experienced multiple incidents where the vehicle suddenly decelerates while driving and limits its speed to approximately 20 mph, creating a significant safety hazard. The first incident occurred in September 2025, when the vehicle unexpectedly began to decelerate on its own and…
My Genesis EV has experienced multiple incidents where the vehicle suddenly decelerates while driving and limits its speed to approximately 20 mph, creating a significant safety hazard. The first incident occurred in September 2025, when the vehicle unexpectedly began to decelerate on its own and would not exceed ~20 mph. I brought it to the Genesis dealership, but they were unable to reproduce the issue. The second incident occurred in November 2025, with the same failure: sudden deceleration and a maximum speed of ~20 mph. I brought the vehicle back to the dealership. They have kept the car for diagnosis but again report they “cannot reproduce” the problem. The issue remains unresolved, and Genesis has denied my buyback request. This is an intermittent EV drivetrain or power-delivery failure that prevents the vehicle from accelerating normally. If this occurs in traffic, at intersections, or during merging, it could easily lead to a collision. The vehicle is currently still at the dealership because I do not feel safe driving it. Multiple attempts to have the problem repaired have not identified the cause. I am reporting this because sudden loss of acceleration and speed limitation is a major safety issue, and other drivers may experience the same failure.
- Structure › Body
The chrome trim strip above the windshield flew off while driving. This poses a safety hazard for anyone driving behind a GV60 and unfortunately this issue seems to be very widespread (examples: [XXX] ). Genesis refused to fix the issue for me despite being under warranty, so I suspect they are…
The chrome trim strip above the windshield flew off while driving. This poses a safety hazard for anyone driving behind a GV60 and unfortunately this issue seems to be very widespread (examples: [XXX] ). Genesis refused to fix the issue for me despite being under warranty, so I suspect they are doing the same for other owners despite the safety risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Exterior lighting
The headlights have excessive moisture on the inside. Genesis replaced them once a year ago but now they have moisture on the inside lens so bad that you can't see the LED bulbs. This is a known issue with the GV60 and even though the car is under warranty Genesis will not cover this under…
The headlights have excessive moisture on the inside. Genesis replaced them once a year ago but now they have moisture on the inside lens so bad that you can't see the LED bulbs. This is a known issue with the GV60 and even though the car is under warranty Genesis will not cover this under warranty, they say it's normal! The moisture is changing the way the headlights light up the road and this moisture issue is a major safety concern. This needs to be fixed, no headlight beam should ever be obstructed by material inside the headlight assembly. Thank You [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system · Power train · Seat belts
I leased a 2023 Genesis GV60, which was misrepresented as new but had multiple safety recalls, including ICCU battery failure, AWD/powertrain malfunction, and seatbelt defects. From the start, the seatbelts didn’t secure properly, and the car failed NY state inspection, causing me to lose a job…
I leased a 2023 Genesis GV60, which was misrepresented as new but had multiple safety recalls, including ICCU battery failure, AWD/powertrain malfunction, and seatbelt defects. From the start, the seatbelts didn’t secure properly, and the car failed NY state inspection, causing me to lose a job that required a safe vehicle. Despite six visits to different service centers in 3 months, no actual repairs were completed. Mechanics admitted they didn’t understand the battery defect. The recalls later disappeared from the system without resolution. This is highly unsafe and deceptive. Genesis refused accountability, claiming they don’t control dealership practices—yet they allowed a dealer to fraudulently lease a car with open recalls. They also filed a false insurance claim under my name, inflating my premium and causing me over $33,000 in damages. I visited five other luxury dealers and confirmed that other brands do not allow demo or recall vehicles to be sold this way. Genesis’ refusal to fix or buy back the car and their attempt to cover up recall issues reveals a systemic failure in recall enforcement and corporate responsibility. I urge NHTSA to investigate.
- Power train
I leased a Genesis GV60 in July 2023. The car was under a stop sale order and had to be repaired before it was leased to me because of a known issue with the rear axle. The dealership performed the fix to the vehicle and then proceeded to lease me the vehicle. In January 2025 while driving…
I leased a Genesis GV60 in July 2023. The car was under a stop sale order and had to be repaired before it was leased to me because of a known issue with the rear axle. The dealership performed the fix to the vehicle and then proceeded to lease me the vehicle. In January 2025 while driving approximately 40 MPH on a paved flat road, I experienced a sudden thud and loss of power. When I applied pressure to the accelerator a loud angry noise came from the back of the vehicle. Smoke and a burning smell came from the back of the vehicle. There were electrical issues with the car being initial unresponsive to attempts to put the car in park, unlock doors and turn off the vehicle. We left the vehicle on the side of the road. We were in a remote location in a very cold climate with no cell phone signal at dusk. We flagged down a passing-by driver for transport to a safe location where we could call Genesis Emergency Roadside assistance. The car was towed to an authorized Genesis dealership and the rear axle was replaced at no cost to me. Repair staff at the dealership confirmed that based on their inspection there was no indication that the car had experienced any type of impact / injury that could explain the fractured rear axle. In March 2025, again I was driving on a paved flat road going approximately 30 MPH. As I was approaching a stop sign, I again experienced what felt like a sudden thud, and heard a high pitched whine. When I tried to accelerate off the stop sign and cross traffic I again experienced a lack of power with an angry noise and the smell of smoke. The car was towed to the original dealership where the vehicle was purchased and it was confirmed that the rear axle had broken again just two months after having been replaced. I am unwilling to drive the vehicle again our of concern for my safety and that of others.
- Electrical system
The vehicle's instrument panel, behind steering wheel displaying things like speed and warning signs, periodically goes blank at start up for between 30 seconds and 15 minutes. There are lots of reports of this problem on sites like Redit and Genesis Forum, however, Genesis has not issued a recall…
The vehicle's instrument panel, behind steering wheel displaying things like speed and warning signs, periodically goes blank at start up for between 30 seconds and 15 minutes. There are lots of reports of this problem on sites like Redit and Genesis Forum, however, Genesis has not issued a recall for even a service bulletin. This apparently common problem is a safety hazard as the driver does not have access to critical safety information, including the vehicle's speed, for a period of time. Because this problem is periodic, it is often difficult to verify at the dealership as it does not produce fault codes. This leaves consumers in a bind as the problem persists since the dealership and manufacturer will not always address.
- Electrical system · Power train
On 3/5/2025 I was driving my car and accelerating to 45 miles per hour when the Stop vehicle and check power supply warning on my car showed on the dash followed by a loud and starting audible tone. I pulled over to check the car and it still worked well. I then went home and tried to charge the…
On 3/5/2025 I was driving my car and accelerating to 45 miles per hour when the Stop vehicle and check power supply warning on my car showed on the dash followed by a loud and starting audible tone. I pulled over to check the car and it still worked well. I then went home and tried to charge the vehicle off of our level 2 charger and the vehicle would not start to charge. I brought the car to the dealer the next day after charging the 12 volt battery overnight. I charged the 12 volt battery because the car was no longer charging it as the charging system was not working. The dealer then diagnosed that the ICCU and main fuse were broken and needed replacement. These were the problem parts that previous NHTSA recalls were issued and completed on this vehicle to address this failure. My car still failed with around 6,750 miles driven. I want to let the NHTSA know that the failures of this critical part are still happening despite the manufacturer's recalls being completed in a timely manner.
- Power train › Automatic transmission · Seat belts › Front › Buckle assembly
The contact owns a 2023 Genesis GV60. The contact stated while driving 30 MPH, the front driver’s and passenger's side seat belts failed to lock securely. There were no warning lights illuminated. The dealer was contacted to schedule an appointment. The contact then received a recall letter for an…
The contact owns a 2023 Genesis GV60. The contact stated while driving 30 MPH, the front driver’s and passenger's side seat belts failed to lock securely. There were no warning lights illuminated. The dealer was contacted to schedule an appointment. The contact then received a recall letter for an unknown recall repair for the seat belts and the all-wheel drive power train. The vehicle was repaired; however, the failure persisted. The contact then started to hear an abnormal sound coming from the vehicle. The dealer was contacted and scheduled a second appointment. The dealer repaired the driver's side seat belt; however, the failure persisted with the front passenger's seat belt, and the all-wheel drive. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100.
- Unknown or other
Upon startup, the dashboard cluster that displays safety information and the speedometer did not power on until several minutes had passed. This happens randomly. This console includes the safety warning information and the speedometer and is not the infotainment screen (which worked as it should). This has not been reported to the dealership yet, though the issue is known and discussed on several owner forums.
- Electrical system
This car is fully electric. Upon start up in cold weather and for up to about 5 miles thereafter, the instrument panel remains black. This eliminates any displayed driving information including warnings, speedometer, driving mode and other items such as brake regeneration, etc. The distance…
This car is fully electric. Upon start up in cold weather and for up to about 5 miles thereafter, the instrument panel remains black. This eliminates any displayed driving information including warnings, speedometer, driving mode and other items such as brake regeneration, etc. The distance traveled before the panel eventually energizes appears to be increasing. All other vehicle functions continue to operate. A saving grace for my car is that it displays the speed in the heads-up-display but all other information is unavailable. The dealer has determined that the instrument panel will be replaced under warranty. They state that the book price for the panel is in excess of $9,000! The car has approximately 23K mi at this time (1/13/2025)
- Electrical system · Power train · Vehicle speed control
Completed NHTSA recall 24V-868 at my dealer December 13th 2024. ICCU failed on 1/1/2025 and I am awaiting on the 3rd ICCU for my vehicle in less than 2 years. Similar issue happened December 2023, completed the ICCU recall and had the ICCU fail in a similar fashion.
- Unknown or other
Ever since the update that came to my car last October (update 24.11.1), the instrument cluster screen of my car does not turn on initially upon starting the car around half the time I start it. It will turn on eventually, varying in time anywhere from 1-10 minutes later. My local dealership has…
Ever since the update that came to my car last October (update 24.11.1), the instrument cluster screen of my car does not turn on initially upon starting the car around half the time I start it. It will turn on eventually, varying in time anywhere from 1-10 minutes later. My local dealership has yet been able to fix it and tell me they have no idea why this would be happening and over the many attempts to fix this and many service appointments they now say that they need to replace the entire display but that none of available and not sure when they will be. Reading through the owners forums, I am not alone with this issue [XXX] ) Obviously, the car isn't safe to drive this way even though I continue to make my monthly payments to Genesis, so hoping someone can help me. (I've included two photos for reference...one where you can see the instrument cluster information screen off and then about 5 minutes later when it turned on.) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system · Unknown or other
When starting the car on cold mornings--parked outside, under a carport--the instrument cluster is blank. It stays blank for two to seven or so minutes, whether or not the car is being driven. This only happens on the cold days, and didn't happen last winter. When the display comes on, it doesn't…
When starting the car on cold mornings--parked outside, under a carport--the instrument cluster is blank. It stays blank for two to seven or so minutes, whether or not the car is being driven. This only happens on the cold days, and didn't happen last winter. When the display comes on, it doesn't register the miles that were driven while it was blank. Using the pre-warm climate function before staring the vehicle--so, warming up the car--will cause the instrument cluster to work even on cold days, but that shouldn't need a workaround.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011761Certain 2023-2025MY GV70 Electrified (JK1A EV), 2023-25MY GV60 (JW1 EV) and 2023-25MY G80 Electrified (RG3 EV) vehicles may exhibit a condition while driving where the 12V battery voltage drops below the operational voltage and the Vehicle Control Unit (VCU) places the vehicle in Limp Home mode. The VCU software in this bulletin updates the maximum vehicle speeds for various levels of 12V battery voltage when the vehicle enters Limp Home mode.
- 11007464Genesis has become aware that some vehicles may experience an incomplete Over-The-Air (OTA) AVN software update.
- 11006856This bulletin provides instructions to install washers to the side guide bumpers on the tailgate side panels for GV60 vehicles that experience a rattle noise from the tailgate area while driving.
- 11006836Certain GV60 (JW1 EV) vehicles may exhibit a condition where DTC P1AA900 becomes active after charging. The Battery Management System (BMS) software logic could cause an HV battery cell voltage to be misread under specific conditions resulting in a false-positive DTC P1AA900, MIL on, and 80% maximum HV battery charge limit. There is no other effect on the vehicle and all systems remain operational. Regardless of whether the vehicle has an active DTC P1AA900 or not, follow the procedure in this TSB to update the software for the Battery Management System (BMS).
- 11006825This bulletin provides information to inspect and replace the front or rear wheel bearing hub assemblies for all Genesis vehicles. This procedure is applicable when noise (whirring, roaring, grinding, rumbling, etc.) is present which gets louder when driving with more speed.
- 10253049Genesis applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under the PPF. These spots are the result of moisture trapped between the PPF and the paint.
- 10249715This bulletin provides instructions to update the AVN software for vehicles experiencing an OTA stop during the AVN software update at 65% due to a lack of storage space from an overflow of log files.
- 10248074This Vehicle Control Unit (VCU) software package includes the following key VCU updates: Brake light logic update for regenerative braking. o Revised logic to enable brake light actuation during regenerative braking at certain deceleration speeds and during i-Pedal mode driving without the need to press the brake pedal i-Pedal mode operation logic update. Revised i-Pedal operation logic. 12V battery saver logic update allows charging from EV Battery as low as 10% battery SOC (State of Charge) when vehicle is parked.
- 10245587The Steering Wheel Remote Control (SWRC) switch on certain 2023 - 2024MY GV60 (JW1 EV) vehicles may not work intermittently. This bulletin provides the procedure to update the software of the SWRC system on these vehicles to improve the switch operation.
- 10245584When servicing any of the specified vehicles below with the corresponding DTCs, follow the step-by-step procedures in this bulletin. Electronic-Limited Slip Differential (E-LSD) actuator DTC codes P188213, P188900, or P189600
- 10244962This Vehicle Control Unit (VCU) software package includes the following key VCU updates: Brake light logic update for regenerative braking. o Revised logic to enable brake light actuation during regenerative braking at certain deceleration speeds and during i-Pedal mode driving without the need to press the brake pedal i-Pedal mode operation logic update. Revised i-Pedal operation logic. 12V battery saver logic update allows
- 10244961This updated Vehicle Control Unit (VCU) software package includes the following: Brake light logic update for regenerative braking. i-Pedal mode operation logic update. 12V battery saver logic update allows charging from EV Battery as low as 10% SOC when parked.
- 10243370Certain 2023MY G80 Electrified (RG3 EV), 2023-24MY GV60 (JW1 EV), and 2023-24MY GV70 Electrified (JK1a EV) vehicles may have a condition where low 12V auxiliary battery charging occurs due to an ICCU (Integrated Charge Control Unit) fault and may set the following DTC P1A9096 DC/DC Converter Input Voltage Sensor Fault. When a fault occurs, the vehicle may enter a reduced power mode while various warning lights, an audible chime will sound, and large messaging in the vehicles instrument cluster will appear, instructing the driver to stop the vehicle. The vehicle will be inspected for a DTC P1A9096 and may require either an ICCU software update or ICCU replacement and fuse replacement.
- 10241820Certain 2023MY G80 Electrified (RG3 EV) and 2023-24MY GV60 (JW1 EV), vehicles may have a condition where low 12V auxiliary battery charging occurs due to an ICCU (Integrated Charge Control Unit) fault and may set the following DTC P1A9096 DC/DC Converter Input Voltage Sensor Fault. When a fault occurs, the vehicle may enter a reduced power mode while various warning lights, an audible chime will sound, and large messaging in the vehicles instrument cluster will appear and instruct the driver to stop the vehicle. The Service Procedure flow to be followed is outlined by the flowchart on Page-3. The ICCU system is to be checked by GDS for DTC P1A9096 and depending on the result, will involve either an ICCU software update, or ICCU and fuse replacement.
- 10241817Certain 2023MY G80 Electrified (RG3 EV) and 2023-24MY GV60 (JW1 EV), vehicles may have a condition where low 12V auxiliary battery charging occurs due to an ICCU (Integrated Charge Control Unit) fault and may set the following DTC P1A9096 DC/DC Converter Input Voltage Sensor Fault. When a fault occurs, the vehicle may enter a reduced power mode while various warning lights, an audible chime will sound, and large messaging in the vehicles instrument cluster will appear, instructing the driver to stop the vehicle. The vehicle will be inspected for a DTC P1A9096 and may require either an ICCU software update or ICCU replacement and fuse replacement.
- 10240079OTA is intended to be performed by the customer within the vehicle. Only if OTA fails, proceed with the GDS Manual Update outlined within this TSB. This procedure updates the software related to the Identity Authentication Unit (IAU) for GV60 vehicles to update the Google Pixel Key feature, enhance facial recognition and enhance door unlock response.
- 10238386This bulletin provides the procedure for updating the software of the Vehicle Charge Management System (VCMS) to improve charging. It may address an intermittent stops charging condition or the following EV Light On DTC condition: DTC P1ABD00 Battery Charger Coupler Temperature Too High
- 10235566Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under the PPF. These spots are the result of moisture trapped between the PPF and the paint.
- 10235338This bulletin provides information related to the Integrated Electric Brake (IEB) software update for GV60 (JW1) vehicles to revise the brake assist reverse torque logic of the rear wheels when DTC C126802 Circuit Leak Fail occurs.
- 10230903This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly.
Every Genesis GV60 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.