2016 Glaval Bus Entourage
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Glaval Bus › Entourage › 2016
These records cover every 2016 Glaval Bus Entourage. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2016 Glaval Bus Entourage. Newest first.
Forest River, Inc. (Forest River) is recalling certain 2012-2016 Elkhart Coach ECII, Glaval Apollo and Sport buses, 2017-2018 Glaval Commute buses, 2012-2018 Glaval Entourage, Titan and Universal, StarCraft Bus Allstar and Starlite buses, 2013-2018 Glaval Legacy, Primetime and Titan II buses, 2015-2016 Allstar XL MVP buses, 2014-2016 StarCraft Prodigy…
Risk and remedy
Risk
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
Remedy
Forest River will notify owners, and Ricon dealers will replace the wheelchair lift positioning input cam, free of charge. The recall began October 10, 2018. Owners may contact Ricon customer service at 1-800-322-2884. Forest River's number for this recall is 51-0852.
Forest River, Inc. (Forest River) is recalling certain model year 2014-2016 Glaval Universal, Primetime, Sport, Titan, Titan II, Entourage, Legacy transit buses manufactured January 1, 2006, to April 29, 2016, 2015-2016 Elkhart ECE3, ECE4, ECG4 transit buses manufactured October 24, 2014, to September 9, 2015, and 2006-2016 Starcraft Bus Allstar, Allstar…
Risk and remedy
Risk
If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.
Remedy
Forest River will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on July 7, 2016. Owners may contact Forest River's customer service at 1-800-348-7440, or Ricon customer service at 1-818-267-3000. Forest River's number for this recall is 51-05132016-0197.
Forest River, Inc. (Forest River) is recalling certain model year 2016 Glaval Entourage and Universal transit buses manufactured from February 26, 2016, through March 3, 2016. These vehicles are equipped with seats that may separate from the base frame due to bolt failure.
Risk and remedy
Risk
In the event of a crash, the seat can separate from the base frame, increasing the risk of injury to the seat occupant.
Remedy
Forest River will notify owners and dealers will replace the seats free of charge. The recall began on June 7, 2016. Owners may contact Forest River customer service at 1-574-262-2212. Forest River's number for this recall is 35-04162016-0173.
Forest River, Inc. (Forest River) is recalling certain 2008-2016 Glaval Bus Apollo, Concorde II, Entourage, Legacy, Primetime, Sport, Titan, Titan II, and Titan II Low Floor transit buses manufactured from August 1, 2008, through March 6, 2016. The labels on the rear emergency exit window are not located within 16 centimeters of the release mechanisms as…
Risk and remedy
Risk
If the label is not located the correct distance from the mechanism, it may hinder an occupant's ability to open the emergency window and escape from the vehicle quickly in the event of an emergency.
Remedy
Forest River will notify owners, and provide a new label along with instructions for the correct placement of the label on the window. The label and instructions will be provided free of charge. The recall began on June 9, 2016. Owners may contact Glaval Bus customer service at 1-574-642-3112. Forest River's number for this campaign is 35-04112016-0168.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10154769Ford Charge Air Cooler (CAC) Warranty Extension.
Every Glaval Bus Entourage model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.