2004 GMC Envoy XL
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › GMC › Envoy XL › 2004
These records cover every 2004 GMC Envoy XL. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2004 GMC Envoy XL. Newest first.
On certain sport utility vehicles, vibration and heat may cause the tail lamp/stop lamp bulb to loosen in its socket. if this occurs, the bulb may flicker and eventually become inoperative.
Risk and remedy
Risk
An inoperative brake lamp will not convey the driver's intention of stopping to drivers in following vehicles, and an inoperative rear turn signal lamp will not convey the driver's intention to turn to drivers in following vehicles. both of these failures can increase the risk of a crash.
Remedy
Dealers will inspect the tail lamp/stop lamp assemblies, and if necessary, replace them. the recall began on november 22, 2004. owners should contact chevrolet at 1-800-630-2438, oldsmobile at 1-800-630-6537, buick at 1-866-608-8080, or GMC at 1-866-996-9463.
Owner complaints
187 complaints6 involved a crash6 involved a fire8 injuries
What owners report most
Latest complaints
- Engine
The contact owns a 2004 GMC Envoy XL. The contact stated while driving approximately 45 MPH, the accelerator pedal was depressed, and the vehicle stalled. Additionally, the vehicle failed to restart, with several unknown warning lights illuminated. The vehicle was towed to the residence. The…
The contact owns a 2004 GMC Envoy XL. The contact stated while driving approximately 45 MPH, the accelerator pedal was depressed, and the vehicle stalled. Additionally, the vehicle failed to restart, with several unknown warning lights illuminated. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and suggested that the vehicle be inspected by a local dealer. The failure mileage was unknown.
- Power train
I was driving back home, pulled in my driveway, put the vehicle in park and when I released the brake pedal the vehicle jumped and took off in reverse. I missed hitting my wife by inches. I stopped and restarted the vehicle. It would not start. I tried to push the button on the shifter.i internet…
I was driving back home, pulled in my driveway, put the vehicle in park and when I released the brake pedal the vehicle jumped and took off in reverse. I missed hitting my wife by inches. I stopped and restarted the vehicle. It would not start. I tried to push the button on the shifter.i internet searched it was said to be the lockout devise. I inspected the trans and found the cable that come from the shifter to the trans was off and trans bracket was worn from use. If it happened in a parking lot I could have hit someone or the vehicle behind me. I contacted GMC no knowledge of the safety problem I have described. My case file is[xxx]. I talk with amy and junaid at ext 42846. They told me I had take it to the dealer for inspection to determine if it IS a defect or wear and that the dealer would take 1 hr to inspect the vehicle which I would have to pay for. I then called 2 dealers love chevrolet inverness fl 34453 and eagle buick, pontiac & GMC truck homosassa fl. I was told both service reps that this happen all the time and they would confirm that it was due to wear and not a defect. But in you manual there IS no provisions to inspect the shifting cable with IS a safety problem which gm and the dealer are aware of but ignore and tell you have to buy a new cable for $75.00 instead of supplying the bushing that has been worn out that IS press fit into the cable the only defect on the cable IS the bushing which cost at most $3.00 and a very easy fit. I have a buick rainer with the same defect vin[xxx] the way it was repaired was the shift lever on the trans pin was remover and a bolt and nut were put in place of the oem pin on shifter and it was bolted to the shifter end of the cable no oem repair this vehicle was sold to me by gm eagle buick. I own 2 gm vehicles with the same safety problem. parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6).*js
- Electrical system
Driving at a low speed down hill on a city street, with the car in the drive position, the car stalled. This happened again driving on a flat service of a parking lot of a shopping center. Again, with the car in the drive position going at a low speed the car stalled.
- Air bags
Four vehicle accident, #three vehicle in line from the front. Traveling at posted speed limit of 60mph. Sudden hard braking, hit in the front & rear of the vehicle, vehicle was considered a total right off. No air bag deployment on driver or passenger in front seat! Rush hour traffic on four lane st. Hwy., dfw, tx. March of 2014.
- Power train
TL* the contact owns a 2004 GMC envoy XL. While driving approximately 60 mph, the vehicle inadvertently decelerated. The contact stopped at a fuel station and proceeded to check all the fluid levels. The contact continued to drive and the check engine warning indicator illuminated. The contact…
TL* the contact owns a 2004 GMC envoy XL. While driving approximately 60 mph, the vehicle inadvertently decelerated. The contact stopped at a fuel station and proceeded to check all the fluid levels. The contact continued to drive and the check engine warning indicator illuminated. The contact could only operate the vehicle in first and second gears. The vehicle was taken to an independent mechanic who determined that the transmission failed and needed replacement. The vehicle was not repaired. The dealer was not contacted. The manufacturer was made aware of the failure and complaint number: 84441281449 was filed. The approximate failure mileage was 140,395. *tt consumer stated the vehicle has been repaired with a remanufactured transmission it IS a know fact in the automotive industry that gm IS aware of the faulty construction of truck trans missions. My transmission was serviced above and beyond the manufactured recommendation. The attached document from jasper transmission demonstrated all the areas that they need to address because of all the safety failures in the original manufacturing. The failures without notice causing a major safety issue. Engine-transmission-exchange addressed the same issues when remanufacturing. See attached documents from jasper transmission and the packing slip of the purchased transmission advance auto installed at the auto center (see vin number). Updated 10/22/18*jb
- Exterior lighting › Headlights
TL* the contact owns a 2005 (na) GMC envoy XL. The contact stated that the low beam headlights failed to illuminate. The contact was able to drive home with the high beams activated. The vehicle was taken to an independent body shop and the mechanic stated that the low beam lights needed to be…
TL* the contact owns a 2005 (na) GMC envoy XL. The contact stated that the low beam headlights failed to illuminate. The contact was able to drive home with the high beams activated. The vehicle was taken to an independent body shop and the mechanic stated that the low beam lights needed to be replaced; however, the contact was not advised as to what caused the failure. The vehicle was not repaired. The manufacturer stated that the vehicle was not included in nhtsa campaign number: 07e014000 (exterior lighting). The failure mileage was 129,000.
- Exterior lighting › Turn signal
TL* the contact owns a 2004 GMC envoy XL. While driving various speeds, the turn signal indicators became inoperable without warning. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 184,000.
- Fuel/propulsion system
My 2004 GMC envoy XL slt IS leaking gas at the gas tank and the filler hose gas just runs down the tank to the ground its a fire risk
- Structure
TL* the contact owns a 2004 GMC envoy XL. While driving 65 mph, the third brake light spoiler detached from the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 160,000. updated 12/01/16*lj
- Electrical system · Engine · Fuel/propulsion system
I was driving and my vehicle on I-985 hall county ga. My check gage light came on and less than 1/2 of a mile it start to smoke and burn as soon as I stopped turned of the ignition. It burnt to the ground from the engine area to the inside.
- Vehicle speed control
Speedometer continually gets stuck at random mph
- Steering
My 2004 GMC envoy XL slt IS making a random clunking noise while turning the clunking IS getting worse we had the upper ball joints changed thinking that was the problem it did not fix the problem I was told it was the steering rack
- Electrical system · Seats · Structure › Body
My GMC envoy was parked unattended in my driveway directly next to my house. My sons and I were in the backyard playing when my oldest son went to retrieve his ball from the driveway. He came back screaming mom your truck IS on fire.i immediately ran over to see the truck full of fire and smoke. I…
My GMC envoy was parked unattended in my driveway directly next to my house. My sons and I were in the backyard playing when my oldest son went to retrieve his ball from the driveway. He came back screaming mom your truck IS on fire.i immediately ran over to see the truck full of fire and smoke. I called 911. the truck damage was already done before the firefighters arrived. It appeared to come from the driver side window area. After doing some research I learned a lot of GMC trucks had recalls on certain parts that could put the vehicle at risk for a for setting it's self on fire.i never received any information on recalls for the window switch or was aware of the national recall until I looked into it the evening of the fire.i strongly believe the window switch IS what caused the fire. It had to be a defective product made by the manufacturing company.
- Fuel/propulsion system
Vehicle was taken in for oil change and I was advised it had a crack at the neck of fuel tank. Upon further research there has been a recall for this very same problem on the same vehicle. Vehicle was never in a accident or anything that would cause this.
- Exterior lighting
TL* the contact owns a 2004 GMC envoy XL. While turning the ignition to the on position, the headlights failed to activate. The vehicle was taken to a dealer where it was diagnosed that the headlight driver module needed to be replaced. The vehicle was repaired. The failure recurred numerous times. The manufacturer was not made aware of the failure. The failure mileage was approximately 117,000.
- Electrical system
Passenger window went down with vehicle off. Smoke came from inside the right front door panel. When the smoke cleared, I disassembled the door and found the window switch with a large hole burned in it. Pics available upon request.
- Structure › Body › Door
My rear passenger door won't latch. It was opened and then wouldn't latch again. I have been told by the dealership that it IS the latch assembly. There is/was a recall for the exact problem for the 2002 and 2003 GMC envoy. The latch IS not latching properly on the rear passenger side. *Tr
- Visibility
After finishing shopping, I went to my car and opened the back door to put my merchandise , as soon as the door opened about 12 inches, the glass blew up and shattered everywhere. I've owned this SUV for 2 years now and never had any issue with the back door, it was shocking how a glass would shatter like this. In addition, it IS very expensive to replace the glass ($500 and up). *tr
- Engine
Was driving and service engine soon and reduced engine power loss came on. the car basically starting shutting down but I was able to coast out of traffic before it stopped completely. turn it off, back on several times, until the lights went off then drove it home. I've replaced the throttle…
Was driving and service engine soon and reduced engine power loss came on. the car basically starting shutting down but I was able to coast out of traffic before it stopped completely. turn it off, back on several times, until the lights went off then drove it home. I've replaced the throttle body twice and the gas pedal for the sensor located behind it. went from happening sporadically to almost everytime I drive it. Can't drive 3 miles without reduced engine power loss coming on. now there's about 155,000 miles on the vehicle and it's happening all the time. needless to say, it's sitting on the driveway. I'm aware other customers are having this same issue from reading comments online. I don't understand why gm has not done a recall to fix the issue. Perhaps it can't be fixed. *tr
- Electrical system · Steering
Was park, went to back up and felt like there was no power steering. Ps fluid IS good, belt IS good, pulley seems fine, no leaks, but very hard to steer. This 2004 GMC envoy has been nothing but a headache....not to mention the speedometer doesn't work properly either. *tr
- Power train
As I was driving in cruise control speed off 55 mph vehicle begin to make a dragging sound. After stopping and placing vehicle into park and then putting gear back into drive vehicle began to go into reverse mode. I then tried every other gear 1,2,3 drive the vehicle continued to still go into reverse. The car still turns on without a problem but will not move forward when in drive. *tr
- Electrical system · Visibility/wiper
I picked up my kids and niece from school and was visiting at my brothers house for a few hours (3 to be exact) when my kids and I went to leave my rear window was shattered. I filed a police report and the officer could not see any reason for my window to shatter like it did. *tr
- Electrical system › Instrument cluster/panel
2004 GMC envoy XL. Consumer states recently began experiencing problems with instrumental panel. *Ta the consumer stated the gauges on the instrument panel began to malfunction one after another and ultimately all but one are no longer working. Only the temperature gauge worked.*jb
- Power train
TL* the contact owns a 2004 GMC envoy XL. The contact stated that the front driver side module failed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 106,200.
- Fuel/propulsion system · Unknown or other
The gas tank has a lose connector that leaks and allows fumes to escape. *tr
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Loss of Headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy…
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.
- Fuel pump module leaks gasoline
During the course of this ea investigation, odi observed that the majority of the complaints (88%) and warranty claims (94%) were reported for vehicles that are registered for use in the salt belt region of the us.this area includes 20 states in the northeast, mid atlantic and the midwest regions and the district of…
During the course of this ea investigation, odi observed that the majority of the complaints (88%) and warranty claims (94%) were reported for vehicles that are registered for use in the salt belt region of the us.this area includes 20 states in the northeast, mid atlantic and the midwest regions and the district of columbia.consumers in the salt belt region reported to odi that they could smell fuel vapors in their vehicles while driving.upon further examination of their vehicles, they discovered that fuel vapors were coming out of the top of the fuel tank. This condition IS caused by corrosion of the return and sender lines of the fuel pump module.water and road salt collect on top of the fuel pump leading to small pinholes appearing on the fuel lines.fuel may leak and collect on top of the module and/or spill onto the ground.the data evaluated under this investigation reflect a relatively low frequency of occurrence that largely arises in salt belt states.gm has extended the warranty on the subject component to ten years or 120,000 miles.further use of agency resources does not appear to be warranted at this time; accordingly, this investigation IS closed.the closing of this investigation does not constitute a finding by nhtsa that no safety-related defect exists.the agency reserves the right to take further action if warranted by the circumstances.for additional information select document search.
- Turn signal failures
By letter dated april 29, 2005, gm notified the agency that it IS conducting asafety recall ( nhtsa recall no. 05V198 ) involving certain model years (my) 2003-2004 isuzu ascender, chevrolet trailblazer, GMC envoy, oldsmobile bravada and my 2004 buick rainer vehicles.the recall applies to vehicles built from april…
By letter dated april 29, 2005, gm notified the agency that it IS conducting asafety recall ( nhtsa recall no. 05V198 ) involving certain model years (my) 2003-2004 isuzu ascender, chevrolet trailblazer, GMC envoy, oldsmobile bravada and my 2004 buick rainer vehicles.the recall applies to vehicles built from april 2003 through november 2003 for a total vehicle population of 286,478.gm reports the directional/hazard signals failure IS due to sticking contacts on routing relays in the flasher module.gm will replace the flasher module on all involved vehicles.based on gm's safety recall action, this investigation IS closed.
- Brake lamp failure
Gm states that some brake/tail lamp bulbs can prematurely become inoperative due to malfunctioning brake/tail lamp sockets.on march 2, 2004, gm initiated a 6-year/72,000 mile special policy for 989,487 subject vehicles to inspect and replace the rear brake/tail lamp bulb socket assemblies.on april 4, 2004, the office…
Gm states that some brake/tail lamp bulbs can prematurely become inoperative due to malfunctioning brake/tail lamp sockets.on march 2, 2004, gm initiated a 6-year/72,000 mile special policy for 989,487 subject vehicles to inspect and replace the rear brake/tail lamp bulb socket assemblies.on april 4, 2004, the office of defects investigation (odi) opened a preliminary evaluation (pe04-032) based on consumer complaints alleging brake lights not operating when the brake pedal IS depressed.on august 3, 2004 odi upgraded pe04-032 to an engineering analysis (ea04-021).by letter dated october 27, 2004 gm notified nhtsa that it will conduct a safety recall (nhtsa # 04v527) covering subject vehicles that were not already repaired under gm's special policy.my 2004 subject vehicles built after august 8, 2003 contain improved brake lamp assemblies and are not included in the recall.gm dealers will install the improved brake lamp assembly on subject vehicles built on august 8, 2003 and earlier.the action taken by gm IS sufficient to resolve the issues raised by this investigation.accordingly, this investigation IS closed.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
- 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- 11000576This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
- 10252735This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
- 10252163XM Audio Traffic And Travel Link Availability And Operation.
- 10251890This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 10251887This bulletin advises the technician of possible location of an internal coolant leak from a specific cylinder head and location.
- 10250775This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10249590This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 10249579This PI bulletin advises the technician on the proper way to install the pistons in an engine.
- 10249011This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
- 10248792Special Coverage Adjustment ? Fuel Tank Inlet Check Valve Fracture
- 10248790Special Coverage Adjustment Fuel Tank Inlet Check Valve Fracture
- 10248444Vehicle Recalls
- 10247681Information On Requests To Add OnStar Bluetooth Option.
- 10247552This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 10246952Programming And Activation Of Replacement OnStar Modules.
- 10246951Programming And Activation Of Replacement OnStar Modules.
- 10246631Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
- 10245951Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
- 10245950Canadian Customers Unable To Place Calls In The United States
- 10245395This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
- 10244274This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
- 10244214This informational bulletin provides information for the IPC odometer programming method quick reference guide.
- 10244201This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
- 10242843The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
- 10242262This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 10235802This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
- 10235799This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
- 10235713This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S. Only).
- 10234141This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
- 10234110This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
- 10232287This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
- 10232136This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
- 10228906This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
- 10228888This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
Every GMC Envoy XL model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.