2004 GMC Envoy XL 370

Owner complaints

What owners report most

1. Electrical system3
2. Exterior lighting2
3. Fuel/propulsion system2
4. Engine and engine cooling1
5. Structure1

Latest complaints

• Apr 8, 2016NE177,687 mi
  Exterior lighting · Fuel/propulsion system · Structure › Body › Trunk lid
  TL* the contact owns a 2004 GMC envoy XL 370. While driving at various speeds, the left turn signal, headlights, and tail lights failed to operate. In addition, the fuel pump made an abnormal noise after the vehicle was started. The failure recurred numerous times. The contact stated that the trunk…

  TL* the contact owns a 2004 GMC envoy XL 370. While driving at various speeds, the left turn signal, headlights, and tail lights failed to operate. In addition, the fuel pump made an abnormal noise after the vehicle was started. The failure recurred numerous times. The contact stated that the trunk door failed to close. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failures. The approximate failure mileage was 177,687.

• Sep 18, 2015MI120,000 mi
  Electrical system
  TL* the contact owns a 2004 GMC envoy XL 370. While driving at 25 mph, the gauges failed, the battery warning light illuminated, and the vehicle stalled. The vehicle was restarted and the battery warning light remained illuminated. The vehicle was taken to an independent mechanic who replaced the…

  TL* the contact owns a 2004 GMC envoy XL 370. While driving at 25 mph, the gauges failed, the battery warning light illuminated, and the vehicle stalled. The vehicle was restarted and the battery warning light remained illuminated. The vehicle was taken to an independent mechanic who replaced the alternator and the battery, but the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 120,000.

• Apr 8, 2015CA73,000 mi
  Electrical system

  Tl*the contact owns a 2004 GMC envoy XL 370. The contact stated that all the gauges on the instrument panel failed to provide a reading level. The vehicle was taken to the dealer where it was diagnosed that the instrument cluster needed to be replaced. The vehicle was not repaired. The failure mileage was 73,000.

• Apr 3, 2015DE98,000 mi
  Fuel/propulsion system

  2004 GMC envoy XL (98000 miles) fuel tank inlet check valve fractures causing fuel to leak from tank. potential fire or explosion due to crack in tank GMC recall but not for my vin# since this IS an apparent flaw in tank it should be fixed by gm it will cost me over $1500 for replacement of defective part. *tr

• Aug 21, 2014AL
  Exterior lighting

  Have been having problems with rear tail light (stop lights). when I replace the burned out bulb, it burns out within two weeks or less. have had to replace the board that holds the bulbs which cost about $40.00 each. have replaced four times since 2010. there appears to be an electrical problem causing the board to burn out. *tr

• Aug 21, 2014AL
  Engine and engine cooling
  While driving with passengers in car, smoke started to come from the floor area in the back seat area. immediately drove car to a car service shop to have inspected to determine where smoke was coming from. the car technician was unable to determine where the smoke was coming from other than from…

  While driving with passengers in car, smoke started to come from the floor area in the back seat area. immediately drove car to a car service shop to have inspected to determine where smoke was coming from. the car technician was unable to determine where the smoke was coming from other than from the floor area in the back. have been replacing a radiator because the engine keeps running hot. had a new radiator installed. then began to have problems with the anti-freeze disappearing from the radiator and the reservoir. took car in and had a pressure test performed. the mechanic was knowledgeable of the problem and identified that the anti-freeze was leaking from the rear heater core. I was asked if I heard a clicking sound in the inside of the car coming from the back. I told him I heard it off and on. it was determined that was were the smoke came from earlier. *tr

• Dec 1, 2008MI69,500 mi
  Electrical system › Instrument cluster/panel

  2004 envoy, speedometer quit working. Showed 60mph when idling or stopped. *Tr

Defect investigations

NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.

• Fuel pump module leaks gasoline

  EA07009Opened Jul 10, 2007Closed Aug 28, 2008
  During the course of this ea investigation, odi observed that the majority of the complaints (88%) and warranty claims (94%) were reported for vehicles that are registered for use in the salt belt region of the us.this area includes 20 states in the northeast, mid atlantic and the midwest regions and the district of…

  During the course of this ea investigation, odi observed that the majority of the complaints (88%) and warranty claims (94%) were reported for vehicles that are registered for use in the salt belt region of the us.this area includes 20 states in the northeast, mid atlantic and the midwest regions and the district of columbia.consumers in the salt belt region reported to odi that they could smell fuel vapors in their vehicles while driving.upon further examination of their vehicles, they discovered that fuel vapors were coming out of the top of the fuel tank. This condition IS caused by corrosion of the return and sender lines of the fuel pump module.water and road salt collect on top of the fuel pump leading to small pinholes appearing on the fuel lines.fuel may leak and collect on top of the module and/or spill onto the ground.the data evaluated under this investigation reflect a relatively low frequency of occurrence that largely arises in salt belt states.gm has extended the warranty on the subject component to ten years or 120,000 miles.further use of agency resources does not appear to be warranted at this time; accordingly, this investigation IS closed.the closing of this investigation does not constitute a finding by nhtsa that no safety-related defect exists.the agency reserves the right to take further action if warranted by the circumstances.for additional information select document search.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
• 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
• 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
• 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
• 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
• 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
• 11000576This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
• 10252735This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
• 10252163XM Audio Traffic And Travel Link Availability And Operation.
• 10251890This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
• 10251887This bulletin advises the technician of possible location of an internal coolant leak from a specific cylinder head and location.
• 10250775This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
• 10249590This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
• 10249579This PI bulletin advises the technician on the proper way to install the pistons in an engine.
• 10249011This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
• 10248444Vehicle Recalls
• 10247681Information On Requests To Add OnStar Bluetooth Option.
• 10247552This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
• 10246952Programming And Activation Of Replacement OnStar Modules.
• 10246951Programming And Activation Of Replacement OnStar Modules.
• 10246631Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
• 10245951Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
• 10245950Canadian Customers Unable To Place Calls In The United States
• 10245395This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
• 10244274This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
• 10244214This informational bulletin provides information for the IPC odometer programming method quick reference guide.
• 10244201This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
• 10242843The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
• 10242262This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
• 10235802This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
• 10235799This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
• 10235713This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S. Only).
• 10234141This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
• 10234110This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
• 10232287This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
• 10232136This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
• 10228906This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
• 10228888This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
• 10227674This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
• 10227056This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

Every GMC Envoy XL 370 model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.