General motors IS recalling certain model year 2009-2010 chevrolet express and GMC savana vehicles for failing to comply with federal motor vehicle safety standard no. 103, "windshield wiping and washing systems." these vehicles were built with heating, ventilation, and air conditioning (hvac) control knobs that may fracture and spin on the control shaft.…
Risk and remedy
Risk
If this condition affects the defrost system when it IS required, it may decrease the driver's visibility, and could possibly result in a crash.
Remedy
Dealers will replace all hvac control knobs free of charge. the safety recall began on march 11, 2010. owners may contact chevrolet at 1-800-630-2438 and GMC at 1-866-996-9463 or at the owner center at www.gmownercenter.com.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
11009532This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
11009039This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
11008906This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
11007095This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
11007091This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
11006511This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
11004727This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
11000162The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
11000160This service bulletin provides information on proper use of floor mats.
10253632Rear and Side Tempered Glass Spots.
10252163XM Audio Traffic And Travel Link Availability And Operation.
10250082Information on Driveline Clunk Noise
10250013High Voltage Safety ? High Voltage Disabling
10249294This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
10248493Bluetooth Stays Connected After RAP Is Canceled.
10248492Bluetooth Stays Connected After RAP Is Canceled.
10248444Vehicle Recalls
10247716J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
10247681Information On Requests To Add OnStar Bluetooth Option.
10247063A/C Blows Warm Or Poor Performance.
10247061J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
10246963Changing Turn-By-Turn Voice Response To Metric Or English Units
10246951Programming And Activation Of Replacement OnStar Modules.
10246634Information for Engine Oils Used in 2014 Model Year Vehicles
10246632PAC Courtesy Transportation Assistance Program