2004 GMC Savana
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › GMC › Savana › 2004
These records cover every 2004 GMC Savana. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
7 recalls name the 2004 GMC Savana. Newest first.
General Motors, LLC (GM) is recalling certain 2003-2023 Chevrolet Express Cutaway and GMC Savana Cutaway incomplete vehicles equipped with wiring for an optional rear heating, ventilation, and air-conditioning (HVAC) system. When the HVAC blower motor circuit is left unused with exposed connectors and wiring, the circuit can corrode and overheat.
Risk and remedy
Risk
An overheated electrical circuit increases the risk of a fire.
Remedy
Dealers will properly seal the rear HVAC blower motor circuits at the left side B-pillar, free of charge. Owner notification letters were mailed May 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222386050.
General Motors (GM) is recalling certain model year 2003-2004 Chevrolet Express and GMC Savana vehicles, equipped with a left side cargo door, and originally sold or currently registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania…
Risk and remedy
Risk
Significant corrosion may allow fuel to leak during refueling, and in the presence of an ignition source; there is an increased risk of fire.
Remedy
GM will notify owners, and dealers will install a new fuel filler neck, free of charge. The safety recall began on October 1, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546 and GMC at 1-866-996-9463.
On certain full-size passenger, cargo, or cutaway vans, the front and rear seat belt buckles will not latch or will not unlatch.
Risk and remedy
Risk
In the event of a crash, a seat occupant may not be properly restrained increasing the risk of personal injury.
Remedy
Dealers will inspect the buckles and, if found to be inoperative, the entire buckle assembly would be replaced. for buckles found to be operative, dealer will replace only the upper buckle cover. the recall will be conducted in phases. the first phase mailing began during march 2006. owners may contact chevrolet at 1-800-630-2438 or GMC at 1-866-996-9463.
Certain trucks, sport utility vehicles, and vans equipped with bosch hydro-boost brake assemblies, the hydraulic brake booster pressure accumulator may crack and separate from the hydro-boost assembly during normal operating conditions.
Risk and remedy
Risk
If a separation occurred and the hood of the vehicle were open, fragments from the accumulator could cause injury to people in the immediate area. the presence of this crack or fractured surface could allow the hydraulic fluid to leak from the accumulator circuit of the booster assembly. the loss of fluid would cause increased steering and braking effort and a crash may occur without prior warning.
Remedy
Dealers will test the hydro-boost assembly for functional operation of the two-function valve. if the hydro-boost assembly fails the test, dealers will replace the assembly free of charge. The recall began on march 23, 2005. owners may contact chevrolet at 1-800-630-2438, GMC trucks at 1-866-996-9463 and hummer at 1-800-732-5493.
Certain vans were built with a transmission shift cable assembly that may separate. if the cable assembly separates, the transmission shift lever position and the transmission indicator may no longer correlate.
Risk and remedy
Risk
If this were to occur, the vehicle could move in a direction not anticipated by the driver, which could result in a vehicle crash.
Remedy
Dealers will inspect the transmission shift cable assembly, and if necessary, replace it. the recall began on august 19, 2004. owners should contact chevrolet at 1-800-630-2438 or GMC at 1-866-996-9463.
Certain vans fail to conform to the requirements of federal motor vehicle safety standard no. 209, "seat belt assemblies." these vehicles may have been produced with seat belt buckle assemblies containing a latch with a brittle condition that may not withstand the force requirements of the standard.
Risk and remedy
Risk
The safety belt may not restrain the occupant as intended during a crash, which could result in injury to the occupant.
Remedy
Dealers will replace the safety belt buckle. the recall beagn may 7, 2004. owners should contact chevrolet at 1-800-630-2438 or GMC at 1-866-996-9463.
Certain sport utility vehicles, pickup trucks, and passenger vans fail to comply with the requirements of federal motor vehicle safety standard no. 135, ?passenger car brake systems.? some of these vehicles were produced with an out-of-specification brake hydro-boost housing relief valve bore.
Risk and remedy
Risk
Consequently, the valve o-ring seal may fracture. steering efforts may be slightly increased while braking or parking. under certain driving conditions, a fractured seal may require a slight increase in the applied brake pedal effort to achieve the same vehicle deceleration rate as prior to the seat fracture.
Remedy
Dealers are to replace the hydro-boost relief valve. the recall began on june 18, 2004. owners should contact cadillac at 1-866-982-2339; chevrolet at 1-800-630-2438; GMC at 1-866-996-9463; or hummer at 1-866-486-6376.
Owner complaints
12 complaints2 involved a crash1 involved a fire2 injuries
What owners report most
Latest complaints
- Service brakes, hydraulic
The contact owns a 2004 GMC Savana. The contact stated that while driving at an undisclosed speed, the brake pedal went to the floorboard while depressed. The dealer was made aware of the failure and scheduled an upcoming appointment; however, the vehicle was not diagnosed nor repaired. The…
The contact owns a 2004 GMC Savana. The contact stated that while driving at an undisclosed speed, the brake pedal went to the floorboard while depressed. The dealer was made aware of the failure and scheduled an upcoming appointment; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 04V045000 (Service Brakes, Hydraulic) however, the VIN was not included in the recall. The failure mileage was approximately 92,000.
- Wheels
Problem IS with a new tire purchase bf goodrich lt245/75r16 bfg commercial ta A/S2. I notice flat spotting every morning and it could take 1/2 hr of driving to clear up been driving for over 60 yrs and have never experienced this before. I consider this to be a bad tire. If it has flat spots with…
Problem IS with a new tire purchase bf goodrich lt245/75r16 bfg commercial ta A/S2. I notice flat spotting every morning and it could take 1/2 hr of driving to clear up been driving for over 60 yrs and have never experienced this before. I consider this to be a bad tire. If it has flat spots with 70psi and min. Load what will happen with full load. Returned to dealer but he fails to see a problem. I was parked 12hrs and problem appears each morning. I feel very uncomfortable with this tire on my truck.
- Unknown or other
Submission from explorer van co., re receipt of your correspondence dated july 10, 2014 regarding the early warning reporting of deaths and injuries. *smd the driver was involved in an accident, while driving a 2004 GMC savana, which resulted in serious and permanent injuries. *Jb
- Power train
The vehicle IS out of warranty. However, it only has 63K plus miles on the odometer. The transmission suddenly became erratic. It would not shift to "d", but the second and the first gear works fine. We were told by GMC customer service to have it inspected and have it diagnosed by a GMC dealer to…
The vehicle IS out of warranty. However, it only has 63K plus miles on the odometer. The transmission suddenly became erratic. It would not shift to "d", but the second and the first gear works fine. We were told by GMC customer service to have it inspected and have it diagnosed by a GMC dealer to find out the exact cause of the problem. The results indicated no problems were detected or no codes were showing up on their computer, GMC then told us that it needs a new transmission. We could not afford a newly rebuilt transmission.
- Fuel/propulsion system · Fuel system, gasoline
No incident ...yet. noticed the smell of gas after refueling just before christmas 2012. it has been getting worse ever since. checked out recalls and saw this one, but never received a recall notice. called local dealer and told me that it was not covered. something IS wrong here. This recall…
No incident ...yet. noticed the smell of gas after refueling just before christmas 2012. it has been getting worse ever since. checked out recalls and saw this one, but never received a recall notice. called local dealer and told me that it was not covered. something IS wrong here. This recall (listed below) IS exactly what IS the issue with my GMC van. it should be included in this recall but for some reason IS not. I am going to fix it myself (at my own expense), because it IS a safety issue and I am not going to risk the safety of my family. fuel system, gasoline:storage:tank assembly:filler pipe and cap recall number: 12v388000 recall date: 08/08/2012 problem summary: general motors (gm) IS recalling certain model year 2003-2004 chevrolet express and GMC savana vehicles, equipped with a left side cargo door, and originally sold or currently registered in connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia. Water and road contaminants may become trapped in the protective conduit that covers the fuel filler pipe and may cause the pipe to corrode. consequence: significant corrosion may allow fuel to leak during refueling, and in the presence of an ignition source; there IS an increased risk of fire. corrective action: gm will notify owners, and dealers will install a new fuel filler neck, free of charge. Gm has not provided a notification schedule. Owners may contact the chevrolet owner center at 1-866-694-6546 and GMC at 1-866-996-9463. this recall affects vehicles manufactured between 05/14/2003 and 06/24/2003. *tr
- Service brakes, hydraulic
Tl*the contact owns a 2004 GMC savana. while driving less than 20 mph and approaching a stop sign, the brake pedal extended to the floor. the contact had to use maximum effort in order for the brakes to catch. his vin was not included in nhtsa campaign ID number 05v043000. the failure and current mileages were less than 87,927.
- Fuel system, gasoline › Delivery
Fuel line from gas tank to "quick connect" split near the muffler. With the pressure of the fuel pump, gasoline was spewing out of the line under the truck near the muffler. It had happened two weeks or so earlier but I didn't notice it because I'D had a gas spill from a leaf blower in the back of…
Fuel line from gas tank to "quick connect" split near the muffler. With the pressure of the fuel pump, gasoline was spewing out of the line under the truck near the muffler. It had happened two weeks or so earlier but I didn't notice it because I'D had a gas spill from a leaf blower in the back of the van and thought that was the smell (even though I'D wiped it up). I went to my mechanic to see if he could clean the spill. He found the split that was causing the odor. it would seem to be a real fire hazard. The fuel line IS plastic, my mechanic says, and there are very few available (none at factory warehouses). *tr
- Seat belts › Rear/other · Seats › Front assembly › Recliner
Dt: the contact complained about a seat belt failure. the second row right side passenger's seat belt was inserted backwards into the buckle. The seat belt locked in the buckle and would not release. The seat belt was cut to release the passenger. The vehicle was seen by the dealer, who ordered…
Dt: the contact complained about a seat belt failure. the second row right side passenger's seat belt was inserted backwards into the buckle. The seat belt locked in the buckle and would not release. The seat belt was cut to release the passenger. The vehicle was seen by the dealer, who ordered the appropriate parts for the repair. The parts have not arrived, therefore, no repairs have been made . *ak the driver seat recliner was not working. updated 03/17/06. *Jb
- Air bags › Frontal
While driving 35 mph consumer's vehicle was involved in a frontal collision. upon impact, both frontal air bags failed to deploy. this caused the driver to sustain major injuries ,and was transported to a hospital by ambulance. vehicle was towed to a garage for inspection. *ak
- Exterior lighting › Tail lights · Power train › Automatic transmission · Suspension › Rear
While driving rear end failed, vehicle skidded, and it caught on fire. Also, transmission was inoperable, and tail lights malfunctioned. contacted GMC. *Ak
- Steering › Gear box › Shaft pitman · Steering › Linkages › Arm › Idler and attachment
Consumer noticed that while driving vehicle shook uncontrollably. Consumer drove vehicle to the dealer for inspection, and mechanic determined that steering shaft pitman and idler arm needed to be replaced. consumer informed the mechanic that this problem occurred previously, and the problem had not been resolved. *Ak
- Engine and engine cooling
Consumer noticed vehicle was leaking oil, dropped about two quarts of oil. Vehicle had only 1200 miles. Dealer sated there was nothing wrong with the vehicle. *ak
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010544This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
- 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- 11000576This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
- 10252735This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
- 10252163XM Audio Traffic And Travel Link Availability And Operation.
- 10251890This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 10250775This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10250012Duramax Diesel Glow Plugs Difficult to Install Due to Carbon Buildup - New Glow Plug Bore Reamer Available
- 10249980This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
- 10249590This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 10249579This PI bulletin advises the technician on the proper way to install the pistons in an engine.
- 10249011This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
- 10248444Vehicle Recalls
- 10247780This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 10247681Information On Requests To Add OnStar Bluetooth Option.
- 10247552This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 10246952Programming And Activation Of Replacement OnStar Modules.
- 10246951Programming And Activation Of Replacement OnStar Modules.
- 10246631Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
- 10246499Duramax Diesel Glow Plugs Difficult to Install Due to Carbon Buildup - New Glow Plug Bore Reamer Available
- 10245951Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
- 10245950Canadian Customers Unable To Place Calls In The United States
- 10245833Special Coverage Adjustment - Fuel Filler Pipe Corrosion
- 10245395This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
- 10244274This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
- 10244214This informational bulletin provides information for the IPC odometer programming method quick reference guide.
- 10244201This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
- 10242843The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
- 10242298This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
- 10242262This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 10242252This technical bulletin provides information and a solution to a condition of Brake Pedal Moves or Self Applies at Full Turns.
- 10240793This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
Every GMC Savana model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.