General Motors, LLC (GM) is recalling certain 2024 Chevrolet Express Commercial Cutaway and GMC Savana Commercial Cutaway vehicles. These vehicles may be missing the required rear vision camera video display because an incorrect inside rearview mirror was installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…
Risk and remedy
Risk
A missing rear vision camera display reduces the driver's visibility behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the inside rearview mirror as necessary, free of charge. Owner notification letters were mailed December 6, 2024. Owners may contact GM customer service at 1-888-988-7267, and Chevrolet at 1-800-222-1020. GM's number for this recall is N242481860.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
11012003This service bulletin provides a service procedure to correct customer concerns of Air Conditioning (A/C) Not Working and/or Blows Warm Air.
11011996This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or USB Receptacle Inoperative.
11011989This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
11011900This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
11011694This Preliminary information communicates Thus the active safety systems maybe inoperable and to perform a module reset to correct.
11011693This Preliminary information communicates how to recover the Image Processing Module.
11011497Customer Satisfaction Program. Certain vehicles may be missing the required rear vision camera video display because the wrong inside rearview mirror was installed. Dealers will inspect and replace the inside rearview mirror, if necessary.
11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
11010576This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
Every GMC Savana Cutaway Van model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.